Ruby Energy Avis 19 813

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had outstanding debts for a previous property that was being chased for by another debt company. Susan Noonan took on my case and she has been an absolute diamond, understanding, caring, very friend... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

If you would like your business taken to the verge of bankruptcy, your mental health to severely decline and your life pretty much fall apart sign up to Ruby energy. Debt collectors and gas disconnec... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a great experience calling Rugby Energy today. I was assisted by a staff member named Meeks, who was incredibly helpful and professional. She answered all my questions clearly and handled my co... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I called today to report the reading of our Electricity and the person who take my call is Joseph a polite man and very nice to talk too. He knows Customer Care and I will rate him 10 out of 10. Good... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'énergie

Écrit par l'entreprise

Welcome to Ruby Energy Ruby Energy is the UK’s leading independent energy supplier, rooted in Fleetwood, Lancashire. We’re dedicated to empowering SMEs nationwide with bespoke energy solutions. As champions of progress, our foundation is built on innovation, adaptability, and a human touch. We understand the unique challenges faced by small and medium-sized enterprises, and our mission is to ensure businesses thrive through tailored energy strategies. We’re here to support those who dream big; the risk-takers, innovators and drivers of industry. With Ruby Energy by your side, you can expect the exceptional, with tailored services that enable businesses to propel forward.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

20 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Nice person

Nice person

1 avril 2026
Avis spontané
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Réponse : Ruby Energy

Good morning Kami,

Thank you so much for your 4‑star review. I’m really glad to hear you had such a great experience with us. Your feedback truly means a lot and encourages us to keep giving our best every day.

Kind regards,

Keenan S.

Noté 5 sur 5 étoiles

Morel very friendly and great service

Morel very friendly and great service

1 avril 2026
Avis spontané
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Réponse : Ruby Energy

Good morning Glasgow Street,

Thank you for your wonderful review and for being a valued part of Ruby Energy’s journey. We’re delighted to hear our team provided excellent service. Your feedback encourages us to continue delivering the best possible experiences for our customers.

Best wishes,

Keenan S.

Noté 5 sur 5 étoiles

Hi there

Hi , I just spoken to mister Linda and he was very patient and helpful with me I would highly recommed him to talk to and to let to deal with your cases always like👍

1 avril 2026
Avis spontané
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Réponse : Ruby Energy

Hello Bzho Show,

Thank you so much for your 5‑star review. We’re delighted to hear that Linda provided such helpful support during your interaction. Your positive feedback means a lot, and we’ll be sure to pass your kind words on to him.

Kind regards,

Keenan S.

Noté 5 sur 5 étoiles

Brenda Nishona was a delight to deal…

Brenda Nishona was a delight to deal with

1 avril 2026
Avis spontané
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Réponse : Ruby Energy

Good morning,

We truly appreciate your feedback and are delighted that Brenda made such a positive impression. Your satisfaction is at the heart of everything we do, and your review inspires us to keep raising the bar. Thank you for choosing Ruby Energy.

Warm regards,

Keenan S.

Noté 5 sur 5 étoiles

Very helpfull

1 avril 2026
Avis spontané
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Réponse : Ruby Energy

Hello Paul,

Thank you so much for your 5‑star review. I’m really glad to hear you had a positive experience with us today. Your feedback truly means a lot and encourages us to keep giving our best every day.

Kind regards,

Keenan S.

Noté 5 sur 5 étoiles

Muneeb gave a great service

Muneeb gave a great service

1 avril 2026
Avis spontané
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Réponse : Ruby Energy

Dear Steve,

Thank you for your 5-star review. We’re absolutely thrilled to hear that Muneeb made such a positive impression during your interaction with us. It truly means a great deal to our team, and your review motivates us to continue delivering exceptional service.

Warm regards,

Keenan S.

Noté 5 sur 5 étoiles

Shivonne

Shivonne - very helpful

1 avril 2026
Avis spontané
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Réponse : Ruby Energy

Good morning Steve,

Thank you so much for your 5‑star review. I’m really glad to hear you had a positive experience with us today. Your feedback truly means a lot and encourages us to keep giving our best every day.

Kind regards,

Keenan S.

Noté 5 sur 5 étoiles

Great help from Sjivonne got the job…

Great help from Sjivonne got the job done…..👌🏾

1 avril 2026
Avis spontané
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Réponse : Ruby Energy

Hello Umar,

We truly appreciate your feedback and are delighted that Sjivonne made such a positive impression. Your satisfaction is at the heart of everything we do, and your review inspires us to keep raising the bar. Thank you for choosing Ruby Energy.

Warm regards,

Keenan S.

Noté 5 sur 5 étoiles

Sindy was really helpful and made it so…

Sindy was really helpful and made it so easy for me to submit the meter readings.
Very good customer service.

1 avril 2026
Avis spontané
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Réponse : Ruby Energy

Hello Kar,

We truly appreciate your feedback and are delighted that Sindy made such a positive impression. Your satisfaction is at the heart of everything we do, and your review inspires us to keep raising the bar. Thank you for choosing Ruby Energy.

Warm regards,

Keenan S.

Noté 4 sur 5 étoiles

My enquiry was dealt with by Linda on…

My enquiry was dealt with by Linda on the help desk who assisted me twice
It was unusual to in my experience to have this happen
She was very helpful

31 mars 2026
Avis spontané
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Réponse : Ruby Energy

Good afternoon Keith,

Thank you so much for your 4‑star review. I’m really glad to hear you had such a great experience with us. Your feedback truly means a lot and encourages us to keep giving our best every day.

Kind regards,

Keenan S.

Noté 5 sur 5 étoiles

It was Excellent

It was Excellent

31 mars 2026
Avis spontané
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Réponse : Ruby Energy

Good afternoon Sheikh,

Thank you for your wonderful review and for being a valued part of Ruby Energy’s journey. We’re delighted to hear our team provided excellent service. Your feedback encourages us to continue delivering the best possible experiences for our customers.

Best wishes,

Keenan S.

Noté 5 sur 5 étoiles

The support was very good and unstanding

The support was very good and unstanding

31 mars 2026
Avis spontané
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Réponse : Ruby Energy

Hello Keith,

Thank you so much for your 5‑star review. I’m really glad to hear you had a positive experience with us today. Your feedback truly means a lot and encourages us to keep giving our best every day.

Kind regards,

Keenan S.

Noté 5 sur 5 étoiles

Received prompt response to our enquiry

31 mars 2026
Avis spontané
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Réponse : Ruby Energy

Good afternoon Manjula,

Thank you for your wonderful review and for being a valued part of Ruby Energy’s journey. We’re delighted to hear our team provided excellent service. Your feedback encourages us to continue delivering the best possible experiences for our customers.

Best wishes,

Keenan S.

Noté 5 sur 5 étoiles

Muneeb was great

Muneeb was great

30 mars 2026
Avis spontané
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Réponse : Ruby Energy

Hello Ashton,

We truly appreciate your feedback and are delighted that Muneeb made such a positive impression. Your satisfaction is at the heart of everything we do, and your review inspires us to keep raising the bar. Thank you for choosing Ruby Energy.

Warm regards,

Keenan S.

Noté 5 sur 5 étoiles

Speedy and efficient.

Speedy and efficient.

30 mars 2026
Avis spontané
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Réponse : Ruby Energy

Hello Glyn,

Thank you so much for your 5‑star review. I’m really glad to hear you had a positive experience with us today. Your feedback truly means a lot and encourages us to keep giving our best every day.

Kind regards,

Keenan S.

Noté 5 sur 5 étoiles

Really good experience chatting with…

Really good experience chatting with Faatima. Thanks a lot.

30 mars 2026
Avis spontané
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Réponse : Ruby Energy

Dear Mohammad,

Thank you for your positive 5‑star review. We are pleased to hear that you had a very good experience while chatting with Faatima. Your appreciation is greatly valued, and we remain available should you require any further assistance.

Kind regards,

Keenan S.

Noté 5 sur 5 étoiles

Great service from Faatima

Great service from Faatima. Sorted out my change in bank details very quickly. Thanks.

30 mars 2026
Avis spontané
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Réponse : Ruby Energy

Dear Steve,

Thank you for your 5‑star review. We are pleased to hear that Faatima provided you with excellent service and promptly assisted with updating your bank details. We greatly appreciate your feedback and remain at your service should you require any further support.

Best wishes,

Keenan S.

Noté 5 sur 5 étoiles

very good all-round service

very good all-round service

30 mars 2026
Avis spontané
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Réponse : Ruby Energy

Hello Dave,

Thank you so much for your 5‑star review. I’m really glad to hear you had a positive experience with us today. Your feedback truly means a lot and encourages us to keep giving our best every day.

Kind regards,

Keenan S.

Noté 5 sur 5 étoiles

Sjivone was excellent and solved my…

Sjivone was excellent and solved my problem quickly.

30 mars 2026
Avis spontané
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Réponse : Ruby Energy

Good afternoon Dwayne,

We truly appreciate your feedback and are delighted that Sjivonne made such a positive impression. Your satisfaction is at the heart of everything we do, and your review inspires us to keep raising the bar. Thank you for choosing Ruby Energy.

Warm regards,

Keenan S.

Noté 5 sur 5 étoiles

Good customer service

Good customer service

28 mars 2026
Avis spontané
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Réponse : Ruby Energy

Hello Leytonstone Services Limited,

Thank you for your wonderful review and for being a valued part of Ruby Energy’s journey. We’re delighted to hear our team provided excellent service. Your feedback encourages us to continue delivering the best possible experiences for our customers.

Best wishes,

Keenan S.

L’expérience Trustpilot

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