Sean Hennessy Electrical Superstores Avis 

155
•
TrustScore 5 sur 5

4,8

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Noté 5 sur 5 étoiles

Freezer packed in Thursday night!, bought a new freezer Friday morning at 10am from the website without making any personal contact. Sean rang me Friday evening at 5pm to tell me he’d have it o... Voir plus

Noté 5 sur 5 étoiles

Ordered an American fridge 9pm Thursday and arrived in Portlaoise at 11am the next day! Luck of the draw as driver was passing by. The service received was outstanding and driver was pleasant and he... Voir plus

Noté 5 sur 5 étoiles

I met a lovely lady called Rebecca, she couldn't have been more helpful. Her attention to detail, her knowledge of all the appliances, gave loads of time to decide on products. She had a beautiful smi... Voir plus

Noté 5 sur 5 étoiles

Online shopping experience was excellent. The prices were good and a big selection of brands. Fast delivery and the delivery driver, Sean was great and very friendly. He was delivering from Limerick t... Voir plus

À propos de l'entreprise


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4,8

Excellent

TrustScore 5 sur 5

155 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 50 % de ses avis négatifs

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4,8

Tous les avis

(155)

128 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Brilliant service

Brilliant service. Very responsive to emails. Fast delivery - we ordered at 10pm on Wednesday and had the new dryer in on Friday morning. Seán took away our old dryer, put the new one in its place, waited to see if it was functioning, and even took away the packaging. Would highly recommend.

12 juin 2026
Avis spontané
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Réponse de Sean Hennessy Electrical Superstores

Hi Jen,
Thank you so much for your wonderful review! We're delighted to hear you were happy with both our communication and our speedy delivery. It's great to know your new dryer arrived so quickly and that Sean made the installation process as easy as possible by setting it up, checking everything was working, removing your old appliance, and taking the packaging away.

We'll be sure to pass your kind words on to Sean and the rest of the team. Thank you for your recommendation and for choosing us. We really appreciate your support and look forward to helping you again in the future.

Noté 5 sur 5 étoiles

Honest and so helpful

I originally rang looking for a dishwasher with certain features that weren’t available. Maryjane was extremely helpful and came up with an alternative solution by suggesting I could purchase additional glass racks for the bottom drawer online with Espares or Amazon. I didn’t know this was possible and I thought it was a very honest and helpful suggestion rather than trying to sell me something that wasn’t right. While on the phone, I also asked about condenser dryers, which she explained are no longer available due to EU regulations. She took the time to explain how a heat pump dryer works and its benefits. She recommended an Electrolux model with a reverse spin drum and I was very impressed with her knowledge and advice. In the end I purchased both the dishwasher and dryer. Both appliances were delivered within 24 hours and Sean the delivery man was very helpful and took away both of my old appliances which made the whole process very easy. Excellent service all round. Maryjane was knowledgeable honest and so helpful and the delivery service was just as good.

8 juin 2026
Avis spontané
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Réponse de Sean Hennessy Electrical Superstores

Hi Mark

Thank you so much for your fantastic review! We're delighted to hear that Mary jane was able to provide honest, knowledgeable advice and help you find the right appliances for your home. Taking the time to understand our customers' needs and offering the best solution is exactly the level of service we strive for, so it's wonderful to hear your experience reflected that.

We're also pleased that Sean made the delivery process smooth and hassle-free by delivering your new appliances so quickly and removing the old ones. We'll be sure to pass your kind words on to both Mary jane and Sean, they'll be delighted to hear your feedback.

Thank you again for choosing us and for your recommendation. We truly appreciate your support and look forward to helping you again in the future.

Noté 5 sur 5 étoiles

ASAP DELIVERY AS I HAD NO FRIDGE

I ordered a fridge from Mallow last Friday as mine had stopped working. I requested delivery ASAP as I had no working fridge and was expecting it to arrive on Monday or Tuesday of this week. To my surprise, I received a call on Saturday at 2pm to say they would be with me in a few hours. The delivery driver arrived at 5pm and even removed my old fridge for me.
I was absolutely amazed by this level of service, especially considering it was a Saturday evening and I live outside Cork City. With weekend traffic, I never expected such a fast turnaround. The whole experience exceeded my expectations and the service was truly outstanding. Absolutely amazing service, I couldn't be happier. I will definitely be ordering all of my electrical appliances from here in the future. Thank you!

6 juin 2026
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Réponse de Sean Hennessy Electrical Superstores

Hi Joanne,

Thank you so much for taking the time to share your experience! We're delighted we could get your new fridge to you so quickly, especially when you needed it most. It's great to hear that our delivery team was able to help by removing your old fridge as well.

Providing reliable service and going the extra mile for our customers is something we take great pride in, so your kind words mean a lot to the whole team. Thank you for your recommendation and for choosing us. We look forward to helping you again whenever you need us.

Noté 5 sur 5 étoiles

Wonderful straight forward service

Wonderful straight forward service, amazingly fast delivery and good communication throughout delivery process, very happy, would recommend without hesitation

11 juin 2026
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Réponse de Sean Hennessy Electrical Superstores

Hi Philip

Thank you so much for your wonderful review! We're delighted to hear that you found the ordering process straightforward and that you were happy with our communication and fast delivery. Your recommendation means a great deal to us, and we truly appreciate your support. We look forward to helping you again the next time you shop with us!

Noté 5 sur 5 étoiles

Brilliant

Fantastic service, very quick delivery.

5 juin 2026
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Réponse de Sean Hennessy Electrical Superstores

Hi Tara,

Thank you for your kind review! We're delighted to hear you were happy with both our service and the speedy delivery. We really appreciate your support and hope to welcome you back again soon!

Noté 5 sur 5 étoiles

Absolute belter of a place bought a jbl…

Absolute belter of a place bought a jbl speaker from here it’s a serious machine great customer service couldn’t ask for better I’m the life of the party now. Would recommend highly 👍

11 juin 2026
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Réponse de Sean Hennessy Electrical Superstores

Hi Liam,
Thank you for the fantastic review! We're delighted to hear you're loving your new JBL speaker and that our team provided the great customer service you were looking for. We hope it's keeping the party going! Thanks again for your recommendation we really appreciate your support and look forward to seeing you again soon.

Noté 5 sur 5 étoiles

Happy camper with my new washer!

Bought a washing machine online but wanted to find out a bit more information on it. When i contacted their sales email I had a lovely girl called andrea inform me of anything i was confused about. She even offered to call me and went out of her way to make sure I was comfortable with my new machine! Great service and I got my washer the following day so was fast too highly recommend!

5 juin 2026
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Réponse de Sean Hennessy Electrical Superstores

Hi Shau,
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear that Andrea was able to answer all your questions and make you feel confident about your new washing machine. We'll be sure to pass your kind words on to her – she'll be thrilled to hear them. It's also great to know your order arrived so quickly. We really appreciate your recommendation and hope you enjoy your new washing machine for many years to come!

Noté 1 sur 5 étoiles

I purchased an Indesit washing machine…

I purchased an Indesit washing machine from Sean Hennessy Electrical approximately three months ago. Since then, the machine has experienced several issues, including a pump fault that was never properly resolved.
Despite repeated attempts to get the problem fixed, the situation dragged on for almost a month without a satisfactory outcome. A washing machine is an essential household appliance, and being left without a reliable solution for such a long period was extremely frustrating.
Unfortunately, the lack of effective after-sales support left us with no choice but to purchase another washing machine today. This was an expense we should not have had to incur so soon after buying a new appliance.
I am very disappointed with the overall experience, both with the product and the handling of the issues afterwards. As a result, I will not be a customer of Sean Hennessy Electrical again and would not recommend this experience to others.

6 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Warning! Do not purchase or go near this place!

Warning! do not do business with this person and their family! sold 2 faulty units, was no help to move either in or out of business, blamed customer for issue and did not want to check because “my unit don’t do that”. tried to not pay taxes like any business should. children at the place of business working for the owners and moving products whilst others run around vehicles. uses ai slop on business website and advertisements when it is so simple to take a photo or pay another small business from another small business. when taken second machine back a man proved the first machine was leaking and was faulty probing he’s machine do in fact leak.

9 juin 2026
Avis spontané
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Réponse de Sean Hennessy Electrical Superstores

Hi Scott, thank you for your feedback. We're sorry to hear that you were dissatisfied with your experience.

We take customer concerns seriously and always aim to provide quality products and support. While we respectfully disagree with several statements made in this review, we understand that your experience did not meet your expectations

Regarding the equipment supplied, we investigated the issues that were brought to our attention and acted based on the information available to us at the time. We strive to resolve any genuine faults fairly and in accordance with our policies.

As a family run business, we work hard to provide honest service to all customers and maintain a safe and professional environment at our premises.

We would welcome the opportunity to discuss any remaining concerns directly and work toward a constructive resolution. Please feel free to contact us privately.

We wish you all the best.

Noté 5 sur 5 étoiles

Many thanks for great service

Bought my American fridge in Rathkeale recently. Service was great and staff were very helpful. Special thanks to Caoimhe who we dealt with and Sean who delivered the fridge very quickly. Have been shopping with Hennessys for years couldn't recommend enough!

9 mai 2026
Avis spontané
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Réponse de Sean Hennessy Electrical Superstores

Hi Tracey, Thank you so much for your wonderful review and for your continued support over the years.

We're delighted to hear that you had a great experience purchasing your American fridge from our Rathkeale store. Caoimhe will be thrilled to know that her assistance made the process easy and enjoyable, and we'll be sure to pass on your kind words to Sean as well for ensuring a quick delivery.

As a family run business, it means a lot to us to have loyal customers like you who continue to choose the Hennessy stores time and time again. Your recommendation and support are truly appreciated.

We hope you're enjoying your new fridge, and we look forward to helping you with any future purchases.

Noté 5 sur 5 étoiles

Excellent service today

Excellent service today in Sean Hennessy electrical rathkeale , the salesperson Lauren really helped me out and she was very knowledgeable, would really recommend shopping there , delivery also with in 24hrs

28 mai 2026
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Réponse de Sean Hennessy Electrical Superstores

Hi Caoimhe! Thank you for taking the time to leave us such a lovely review.

We're delighted to hear that you received excellent service in our Rathkeale store and that Lauren was able to help you find exactly what you needed. We pride ourselves on providing knowledgeable advice and great customer service, so it's wonderful to know that your experience reflected this.

We're also pleased that your delivery arrived within 24 hours, as we always aim to provide a fast and reliable service for all of our customers.

Thank you for your recommendation and for choosing Sean Hennessy Electrical Expert. We truly appreciate your support and look forward to welcoming you back again soon.

Noté 1 sur 5 étoiles

Avoid

Avoid not good at all

6 avril 2026
Avis spontané
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Réponse de Sean Hennessy Electrical Superstores

Thank you for your feedback. We're sorry to hear that you were disappointed with your experience.

As your review doesn't provide any details, we're unable to investigate the issue or address your concerns directly. We take customer satisfaction very seriously and would appreciate the opportunity to learn more about what happened.

Please feel free to contact us directly so that we can look into the matter and do our best to resolve any concerns you may have.

Kind regards,

The Sean Hennessy Electrical Team

Noté 5 sur 5 étoiles

Fantastic service

From start to finish a great experience. No delays in delivery which was brilliant. Took my old fridge away and all the rubbish too. From Jason who dealt with us I store to Nico and Jamie who delivered I couldn’t find fault. All knowledgeable in their respective jobs and so easy and pleasant to deal with.

10 mars 2026
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Réponse de Sean Hennessy Electrical Superstores

Hello Denise,
Thank you so much for taking the time to leave a review. We are glad you enjoyed the hassle free experience that we strive to provide for every customer. Thank you for choosing to shop with us and we look forward to seeing you again in the future!

Noté 5 sur 5 étoiles

Had a great experience with Emma in the…

Had a great experience with Emma in the Shannon store, we wanted a specific style of kettle for our kitchen and she went above and beyond and sourced it for us even though it was out of stock in that store. We really appreciated the effort she went to and will definitely return again in future!

20 décembre 2025
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Réponse de Sean Hennessy Electrical Superstores

Hello Pauline,
Thank you so much for your review, we really appreciate the feedback. We are delighted your experience with us was pleasant and hope to see you in the New Year!

Noté 5 sur 5 étoiles

Great experience, fast delivery

I had a really great experience ordering from this company.

I purchased a Shark vacuum online on Monday 22 December. On Tuesday, I received a voicemail confirming it would be delivered on the 24th, and later that day the driver texted to ask if delivery that evening (23rd) would suit instead.

Ordering on the 22nd and receiving next-day delivery during the Christmas period is genuinely impressive. Communication throughout was clear and helpful, and the delivery flexibility was very much appreciated.

While the website could benefit from a bit of modernising, overall the experience was excellent and I would absolutely purchase from them again.

22 décembre 2025
Avis spontané
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Réponse de Sean Hennessy Electrical Superstores

Hello Sinead,
Thank you so much for your review! We are thrilled that you had a great experience shopping with us. We always try to be as flexible and efficient with deliveries as possible. We are currently looking into modernising our website and really appreciate your feedback. We hope to see you in the New Year!

Noté 5 sur 5 étoiles

Amazing service

What a service, I ordered for delivery to Dublin on the Tuesday got a phone call from a Lovly lady on the Wednesday to make sure it was ok to deliver on the Thursday, later got a text message from the delivery guy who I taught was a bot, i replied to the text to say leave with a Neighbour if I’m not in they text me back to assure me they would take good care of the package, where do you get that these days highly recommend and will be my first point of call when I need anything in the future thanks guys

18 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service and pricing

Ordered an oven, but just before it was to be delivered they noticed some damage, so they proposed a better oven and matched the price so i could still get my oven delivered on time .,very happy with their service and their pricing

12 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Sean Hennessy…

I usually visit Sean Hennessy Electrical store in Mallow have done so over the years, It's a store with a great choice of items , staff are very friendly ,helpful and knowledgeable. I do like when I hear them give their own impression of an item they have purchased and its good or not so good points .Parking is also a plus ,giving one time to brouse and discuss your purchase . No need for North Cork to travel else where I can reccommend this stor highly to others .

13 décembre 2025
Avis spontané

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