Made deposit without thinking which meant my reward would’ve been much less although I made a 2nd deposit to make the difference up. Contacted customer service about this and they manually rewarded th... Voir plus
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Lisez les avis des autres
Signed up for a shares ISA via an advertisement offering Cashback via Quidco. Was happy to save the money to meet the requirements to receive £240 cashback and Quidco themselves were offering a £100 b... Voir plus
L'entreprise a répondu
it was very easy to open my account, unlike most providers nowadays who want everything from ablood sample to a sample of your DNA
We Set up a trust fund for our son in a matter of minutes with a bank transfer each month to go into his funds. My daughter who has recently turned 18 last year had her trust fund in shepherds friend... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
It is an incorporated society in the United Kingdom within the meaning of the Friendly Societies Act 1992.
Coordonnées de contact
High Street 2, SK8 1AL, Cheadle, Royaume-Uni
- shepherdsfriendly.co.uk
4,1
Bien
972 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Complete history and guide lines and…
Complete history and guide lines and excellent web site.
5 septembre 2025
Avis spontané
Always helpful
Always helpful, they look after you and your money. It's easy to withdraw if needed and you can freeze deposits when necessary. I really happy with how Shepherds Friendly work
5 septembre 2025
Avis spontané
I really struggle with computers but…
I really struggle with computers but found your site nice and straight forward .
Very happy looking forward to being a customer !!
21 août 2025
Avis spontané
Effortlessly Savings With Shepherd Friendly
It is so easy to get on the saving or investment ladder with Shepard's Friendly idea of platform.
Just revamped it's app as well, and so pleased with the ability to make payment using convenient methods.
The sky is the starting point I would say for #Shepherd Friendly.
Dami.
2 septembre 2025
Avis spontané
Easy to join
Easy to join. Feel like my money is safe with shepherds friendly.
23 août 2025
Avis spontané
It was a good experience from start to…
It was a good experience from start to finish enable me set up a new package easily.
26 août 2025
Avis spontané
Very easy process
Very easy process. My fixed bond was coming to an end. A lovely man rang me well before it matured and helped me invest in another bond for when the other one ended. Also I kept the higher interest rate we had agreed on, despite it going down on the website. Everything went through smoothly when the time came. Very happy.
29 août 2025
Avis spontané
Easy to open and clear language
The account was easy to open, with good instructions, and I wasn't bamboozled by complex language. Let's hope that it proves to be a good place to store my hard-earned, and maybe earn a little more on top.
22 août 2025
Avis spontané
Apologise
Sorry to open and cancel an investment ISA account with your company by mistake. Grateful for the quick and polite response from your staff who said I will get refund soon.
25 août 2025
Avis spontané
Very easy to set up with all the…
Very easy to set up with all the information I required
28 août 2025
Avis spontané
Factual straightforward
I got factual straightforward answers on my questions to your Garry. It was quick and I felt safe with regards to the holistic experience- thank you to Garry & Shepherds Friendly
26 août 2025
Avis spontané
Shepards and friendly is the only…
Shepards and friendly is the only junior savings account I’ve ever felt comfortable opening for my son, they can access when there 18; it’s easy to top up alongside direct debit
I would recommend this to anyone and when my next baby is born il be opening another account for them with Shepard’s and friends
27 août 2025
Avis spontané
Excellent customer service
Lovely to get a call back the same day about an enquiry.Have invested on 3 occassions now and always been a very easy process with the best customer service on the phone to back up .Would highly recommend Sheperds Friendly above any other company.
27 août 2024
Avis spontané
Sincere Apologies
i do sincerely apologise for the review I left yesterday frustrated as I am out of the UK and had completely forgotten it was a bank holiday. It was even worse when the voice message didn't specify that the office was closed, and that made me to keep ringing so many times and waiting forever. I was a bit worked out.
Thank you very much for your understanding and your patience and excellent customer service. Today I made a phone call and it was answered within a second.
25 août 2025
Avis spontané
Réponse de Shepherds Friendly
Hello,
Thank you for sharing your review. I’m sorry to hear you had difficulty reaching us. Our office was closed yesterday for the Summer Bank Holiday. Unfortunately, due to a technical issue, our message letting callers know we were closed didn't play as usual.
I'd like to help you with your query. I've sent you an email through Trustpilot asking for a bit more information, so we can get in touch. Please can you reply to the email with your phone number, your plan number and postcode?
Kind regards,
Elena
I have had only good experiences with…
I have had only good experiences with Shepherds Friendly, they are indeed friendly, just as the name says. Lovely, kind, and helpful stuff.
20 août 2025
Avis spontané
Would recommend
An excellent company with a great online platform and good customer service
20 août 2025
Avis spontané
The one to beat
Very clear literature.
Excellent value compared to other similar companies.
Very good customer service.
20 août 2025
Avis spontané
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