My skirting board arrived trodden on and most of its packaging in tatters. Then just left outside my house when it was supposed to be a tracked service. No knock, just left outside. When I contacted t... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Bought two 4m lengths of primed victorian style boarding on a rush order. Called the contact team to get a measurement before ordering and the staff member was extremely helpful and quick to reply... Voir plus
L'entreprise a répondu
Items delivered broken, no response to emails or contact form, not even an acknowledgment. Phone number just rings without any response too. I included photos clearly show damage at the same locatio... Voir plus
L'entreprise a répondu
Just fitted 40 mtrs of MDF skirting board. Boards were ordered finished, primed and a satin top coat. Boards were delivered in excellent condition, no scratches or dents and a fantastic top coat finis... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We deliver MDF skirting boards, architraves and window boards all over the UK. We can provide you with affordable quotations without compromising on the quality of your goods. With a large choice of profile designs and a huge selection of sizes to suit your needs, we have everything to suit you and your home or the house your working on - from a piece of custom made skirting board to a bulk order of MDF skirting boards, we can do it all. When your skirting board has been made, choose the finish you require, this ranges from unprimed, or select a primed finish leaving you to give your skirting the finishing coat, or let skirting UK apply a finishing coat for you, with our quality white Gloss, Satin or Eggshell options.
Coordonnées de contact
Moor Lane, b6 7ae, Birmingham, Royaume-Uni
- 0121 289 4940
- enquiries@skirtinguk.com
- skirtinguk.com
3,1
Moyen
267 avis
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A répondu à 100 % de ses avis négatifs
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Marvellous MDF Skirting
Delivered in a timely manner. Good quality MDF Skirting. Bought ready primed.Easy to install
16 décembre 2019
Avis spontané
Réponse de Skirting UK
Hi,
Thank you for taking the time to leave us a great review! We really appreciate it.
- Skirting UK
perfect in every way thanks
16 décembre 2019
Avis spontané
Réponse de Skirting UK
Hi Brian,
Thank you for taking the time to leave us a great review! We really appreciate it.
- Skirting UK
Poor finish on paint
Paid for 70% gloss finish top of skirting just covered in overspray not a nice finish ended up painting
16 décembre 2019
Avis spontané
Réponse de Skirting UK
Hi,
Thank you for taking the time to leave us a review! We appreciate the feedback.
- Skirting UK
Very good service and items
Very good service and items. Only small quibble is price of delivery
5 décembre 2019
Avis spontané
Réponse de Skirting UK
Hi.
Thank you for taking the time to leave us a review! We really appreciate it.
- Skirting UK
Product fine but service and delivery poor!
Product fine but delivery and communication very poor. First had some generic email saying my order had been delayed due to a number of possible reasons but not naming one. Then after rearranging the delivery and waited in all day (due to not providing time slots) they didn't show. Contacted them next working day and email ignored. Contacted again and no apology made, just rescheduled for following day with no consultation. Would not recommend.
29 novembre 2019
Avis spontané
Réponse de Skirting UK
Hi Barny,
We understand that waiting in for a delivery can be frustrating – especially when it does not arrive on the scheduled day.
When a delay happens on our end – in this case due to machinery malfunctioning and needing an engineer to visit our warehouse – we make sure to notify our customers as soon as possible. To make sure we let our customers know immediately we make use of our CRM to push a notification to your email address with a new delivery date and a list of possible reasons.
After informing us that you would not be in on the new delivery date, we quickly changed your delivery to a day which was more suitable for yourself. Your order was then dispatched from our warehouse on time and was placed into the hands of our couriers – Tuffnells.
Regrettably, once your products leave our warehouse, the order is out of our control. All our parcels are dispatched to arrive on the next working day. In this case, the order successfully reached the Tuffnells delivery warehouse but was then lost within their warehouse. This information was not passed onto us from our couriers, so our assumption was that your order would successfully reach you on the expected day, and there would be no reason to send you a further delayed email.
Once we had discovered that your order had gone missing, we got in direct contact with our couriers to investigate where your parcel was located. As they were unable to locate the parcel, we took it upon ourselves to remake the order for you on an express delivery. As we knew that this order was now behind schedule, we remade and delivered this for you on the very next day. This you were informed of via email so you had written confirmation that your order was being remade and redelivered.
We are pleased to hear that you are satisfied with the products which were successfully delivered to you, and we can only apologise for the service which our couriers provided.
Kind regards,
Skirting UK
Very good service !
11 novembre 2019
Avis spontané
Réponse de Skirting UK
Hi John, thank you for taking the time to leave us a great review!
Very good service and prompt delivery…
Very good service and prompt delivery of the product.
Quality of the timber flooring was first class
7 novembre 2019
Avis spontané
Réponse de Skirting UK
Hi David, thank you for taking the time to leave us a review, we really appreciate it!
Does exactly what it says on the tin
7 novembre 2019
Avis spontané
Réponse de Skirting UK
Hi, Thank you for taking the time to leave us a 5-star review! We really appreciate it.
Let us know if we can help you with anything in the future.
Home refurb.
First time I've used Skirting UK and very pleased. Skirting & Architrave ordered and received in perfect condition, very well protected. Will definitely be using again for next project, and would highly recommend. Only downside got email to say being delivered on the morning of delivery. Luckily someone was in.
5 novembre 2019
Avis spontané
Réponse de Skirting UK
Hi Patrick, Thank you for taking the time to leave us a 5-star review! We really appreciate it.
Let us know if we can help you with anything in the future.
Faster delivery please
All good. Turn around time could be faster though.
4 novembre 2019
Avis spontané
Réponse de Skirting UK
Hi David, Thank you for taking the time to leave us a review! Please bear in mind everything is made to order, but we really appreciate your feedback.
Let us know if we can help you with anything in the future.
Great service and excellent product's
3 novembre 2019
Avis spontané
Réponse de Skirting UK
Hi Tony, Thank you for taking the time to leave us a 5-star review! We really appreciate it.
Let us know if we can help you with anything in the future.
Great service and communication
2 novembre 2019
Avis spontané
Réponse de Skirting UK
Hi Sean, Thank you for taking the time to leave us a 5-star review! We really appreciate it.
Let us know if we can help you with anything in the future.
Skirting & Architrave
Easy to use website, competitive prices and product (skirting & architrave) delivered on time.
1 novembre 2019
Avis spontané
Réponse de Skirting UK
Hi Steve, Thank you for taking the time to leave us a 5-star review! We really appreciate it.
Let us know if we can help you with anything in the future.
Réponse de Skirting UK
Thank you for taking the time to leave us a review! We really appreciate it.
Let us know if we can help you with anything in the future.
great service from the team!
25 octobre 2019
Avis spontané
Réponse de Skirting UK
Thank you for taking the time to leave us a great review! We really appreciate it.
Look forward to working with you in the future.
Great samples arrived asap!
Great samples arrived asap from the friendliest staff! They’re super helpful! Also great quality products!
22 octobre 2019
Avis spontané
Réponse de Skirting UK
Thank you Mr Anjum! Please let me know if you need any help with your order.
Look forward to doing business with you.
Damaged product arrived, wouldnt replace, ignored emails, very unprofessional
Very unprofessional company. DO NOT TRUST THEM. Skirting arrived damaged and skirting uk wouldnt replace it but instead gave me 10percent off my next order(wont be ordering again)emailed a further 3 times and they have ignored me! Now left out of pocket with damaged skirting board. Very disappointed and in future will use a cheaper competitor. It seems in this case you dont get what you pay for :(
21 octobre 2019
Avis spontané
Réponse de Skirting UK
Hi Louise,
We understand that you are frustrated with the decision that we have made with your order. Unfortunately due to the length of time it took you to notify us of the issue, we were limited in the ways which we could help you.
The delivery of the products was made on 04/07/19, and we were not notified of any issues until 26/09/19 – over two months since you received the products. We recommend that customers check their packages for any clear signs of damage before signing for delivery, and that the packages are opened and checked within five working days.
Since a period of two months had passed, we are unsure as to when these damages would have occurred, and that it falls outside of the warranty period within our terms and conditions. For customers who notify us of damages within a reasonable time frame, we are more than happy to get these remade and resent at our own expense.
Once we received your email letting us know of your issue, it was passed directly onto the office manager who responded to you straight away. As you mentioned in your message to us that you were still looking at finishing the rest of your property, and that your dad was willing to fix the small dents, we believe that a 10 percent discount would be more than sufficient to cover the expense of repairing the dents. We will leave this discount in place should you choose to place a future order.
We hope that you understand that it is a rare occurrence for something like this to happen and that you were really happy with the previous order which was placed.
Kind regards,
Skirting UK
Good quality
Easy to order website and well packed when delivered, Good quality product.
9 octobre 2019
Avis spontané
Réponse de Skirting UK
Thank you for leaving us a 5-star review, we really appreciate it!
Réponse de Skirting UK
Thank you for leaving us a 5-star review, we really appreciate it!
Easy to order and good selection
Easy to order and good selection. Delivery was fast and free and brilliant customer service. Thank you
10 septembre 2019
Avis spontané
Réponse de Skirting UK
Hi,
Thank you for leaving a great review on Trustpilot, we really appreciate them,
Let us know if you need any help with anything in the future!
Kind regards,
Chelsea Aston
Skirting UK
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