Easy ordering process and quick delivery, excellent nasal strips. They are much better than what you buy in the supermarket, they do not hurt my nose and have strong adhesion. Very happy with this com... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great product. I live in a studio on a busy street, with lots of other people in the complex so it helps with loud upstairs neighbours and their footsteps. I can now sleep peacefully without tra... Voir plus
Great quality product at a fair price point. Unlike other options that are either very low quality or very expensive. Sleep Dreams can sleep easy knowing they have more happy customers here. I'd r... Voir plus
L'entreprise a répondu
The product is the first time I have tried to beat the sleep noise on planes through music and it really didn't occur to me how ineffective it would be. I am writing this on flight having given up try... Voir plus
À propos de l'entreprise
- Fournisseur de produits de beauté
- aussi dans
- Boutique d'accessoires de mode
- Clinique du sommeil
- Magasin de chapeaux et couvre-chefs
- Magasin de produits capillaires
Écrit par l'entreprise
Sleep Dreams exists for the quiet space between day and night. We’re an Australian-based sleep-wellness brand, curating thoughtful essentials for anyone who wants their evenings to feel calmer, cooler and more intentional. Not quick fixes. Not gimmicks. Just well-designed tools that help the night soften. Our most loved pieces include our Deluxe Sleep Headphones, Silkett silk hair bonnets and cooling migraine caps — each created to support a different part of the wind-down ritual. From settling sound and darkness, to protecting hair overnight, to easing the heaviness of headache and tension. We believe sleep is deeply personal. That’s why our products are designed to be mixed, matched and layered into a routine that works for how you actually rest — whether you’re a side sleeper, a light sleeper, a migraine sufferer or simply someone craving a quieter night. As we grow, we continue to listen closely, refine what works and develop new pieces alongside our community. If there’s something missing from your evenings, we’d love to hear about it. Because tonight still matters. Sleep Dreams is an independent brand and is not affiliated with DreamsSleep or any similarly named businesses. Please check you are reviewing our well loved business before reviewing.
Coordonnées de contact
704 Upper Yango Creek Road, 2099, Dee Why, Australie
- support@sleep-dreams.com.au
- sleep-dreams.com.au
4,2
Bien
136 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
![Logo de GetBubuDudu.com [Official Store]](https://consumersiteimages.trustpilot.net/business-units/67d070f69821aeb44d3d7bc3-198x149-2x.avif)
Réponse de Sleep Dreams Online
Hi Fiona, thank you so much for taking the time to leave us this review, it genuinely means the world to a small team like ours. So glad the site felt easy and that delivery was prompt. Sleep well!
Warmly,
Justine
Sleep Dreams Team
Great to buy a replacement part rather…
Great to buy a replacement part rather than the whole thing. Easy to purchase, fast dispatch. Great experience. Love the sleep headband!
4 mai 2026
Réponse de Sleep Dreams Online
Hi there, thank you so much for taking the time to leave us this review, it genuinely means the world to a small team like ours. So glad the replacement parts approach worked for you, that's exactly why we built them that way. Sleep well!
Warmly,
Justine
Sleep Dreams Team
I recently bought the sleep dreams mask…
I recently bought the sleep dreams mask with headphones having fallen in love with wearing something similar but wanting an upgrade.
Pros:
- soft headband
- slim and very comfortable speakers which can be moved to your ear position
- removable and replaceable speakers and battery/control pack ( meaning washable mask)
- total black out
Cons:
- I find the control panel uncomfortable on my forehead. I’m planning to insert some foam behind this to see if that helps
- I wish they had circular pads to surround your eyes to prevent the mask from resting on your eyelids and lashes. This would also create more distance between the control panel and your forehead
I’m going to try and customise mine to make them more comfortable.
Price wise I think they are pretty good but could be improved as per above. The next level up from a competitor was $250 AUD but had no replacement parts which put me off.
Delivery in Australia was super fast.
13 mai 2026
Avis spontané
Réponse de Sleep Dreams Online
Hi Elizabeth, thank you for the thoughtful review, we really appreciate you taking the time. Brilliant to hear the speakers, washable shell and total blackout are working for you, and the control panel position feedback is genuinely useful, we're passing it to the product team. If there's ever anything we can help with, please reach out at support@sleep-dreams.com.au.
Warmly,
Justine
Sleep Dreams Team
Réponse de Sleep Dreams Online
Hi Mark, thank you so much for taking the time to leave us this review, it genuinely means the world to a small team like ours. So glad the sleep band is working well for you and that delivery was fast. Sleep well!
Warmly,
Justine
Sleep Dreams Team
Love my silk bonnet
I bought the silk bonnet for myself and then one for my Mum. We both love it. Stays on our head and is very comfortable. Delivery is also quick.
24 avril 2026
Réponse de Sleep Dreams Online
Hi Phillip, thank you so much for this lovely review. We're so glad you and your Mum are both loving the silk bonnet and finding it comfortable and secure, and that delivery was quick. Sleep well! Warmly, The Sleep Dreams Team
Never received
Do not buy from this company never received product ordered 2/10/26 it's now 3/15/26 still haven't received anything emailed a week ago no reply I thought this was an American product but apparently coming from China so don't buy from this company maybe if I had gotten a reply from vendor I would have given a better reviews
10 février 2026
Avis spontané
Réponse de Sleep Dreams Online
Hi Gene,
We completely understand how frustrating you must feel to be waiting for an order and not receiving a reply.
We’ve carefully checked our customer records and unfortunately we haven’t been able to find an order under your name, and we also don’t have any emails on file from you regarding this issue. Because there are several companies with very similar names to ours, it’s possible the purchase may have been made with a different business.
Would you mind double-checking the website or company you placed the order with? If it turns out the order wasn’t with Sleep Dreams, you may wish to update the review so it reflects the correct company.
We truly care about our customers and always aim to respond quickly and help resolve any issues. If there’s anything we can assist you with, please feel free to reach out and we’ll be more than happy to help.
- The Sleep Dreams Team
So helpful and responsive
What a pleasure to deal with such a helpful, responsive team. I recently needed to replace the charging component of my deluxe sleep mask and sleep dreams had a new part out to me within a couple of days of letting them know what I needed. Thanks so much for such wonderful service!
25 février 2026
Réponse de Sleep Dreams Online
Hi Michaela,
Thank you so much for your kind words - it really means a lot to our team. We truly appreciate you taking the time to share your experience, and we’re always here if you need anything in the future. Sleep well!
- The Sleep Dreams Team
I love the Deluxe Sleep Headphones
This is my second purchase of the Deluxe Sleep Headphones, I loved my first set so much that I wore them out and had to replace them. These eye mask/headphones are so comfortable and help me to sleep more soundly. The speakers are nice and flat so they don’t cause sore ears like previous sleep headphones I have tried. As a nurse that works shift work these have been a savour for my sleep. I would 100% recommend them.
23 février 2026
Réponse de Sleep Dreams Online
Hi KD,
Thank you so much for coming back for your second pair - that truly means the world to us. We love hearing that they’ve supported your sleep, especially with shift work. Comfortable, flat speakers really do make all the difference when you’re wearing them night after night.
Wishing you many more sound, well-earned nights of rest.
- The Sleep Dreams Team
The sound from the speakers is great.
The sound from the speakers is great.
I find that i need it to be wrapped fairly firm to get the best sound, but that means the small control panel is very firm on my forehead. I need to take it out of the mask to be comfortable. I find the built in sounds to be overly repetitive so I yse sounds from youtube. Otherwuse it's very good and I use it everynight
27 janvier 2026
Réponse de Sleep Dreams Online
Hi Karen,
Thank you so much for sharing your experience. We’re really glad to hear you’re loving the sound quality and using the headphones every night.
We appreciate you noting the fit and control panel comfort too. Feedback like this helps us continue refining the design, and it’s great to hear you’ve found a setup that works well for you with your own audio.
Thanks again for choosing Sleep Dreams, we’re so pleased to be part of your nightly routine.
-The Sleep Dreams Team
I had to deal with customer service who…
I had to deal with customer service who were extremely helpful & went out of their way to make sure everything went smoothly! The silk bonnet was top quality too👌
1 février 2026
Avis spontané
Réponse de Sleep Dreams Online
Hi Marg,
Thank you so much for taking the time to share this. We’re really glad to hear our team was able to support you and make things feel smooth from start to finish.
It means a lot to know you’re loving your silk bonnet too. Creating products that feel genuinely good to use, and backing them with thoughtful care, is exactly what we hope for.
Wishing you many soft, comfortable nights ahead, and thank you again for your kind words.
-The Sleep Dreams Team
Great product, quick shipping
Great product, fast delivery and reasonably priced. Would recommend this business to anyone wanting Slee solutions.
10 décembre 2025
Avis spontané
Réponse de Sleep Dreams Online
Hi Jac,
Thank you so much for taking the time to leave such a lovely review. We’re really glad to hear you were happy with the product, delivery and overall experience.
Your recommendation truly means a lot to our small team, and we’re so grateful for the support. If you ever have any questions or need a hand in the future, please don’t hesitate to reach out.
-The Sleep Dreams Team
Product arrived as described and on time
29 décembre 2025
Réponse de Sleep Dreams Online
Hi Sharon,
Thank you so much for taking the time to leave a five star review. It really means a lot to us.
I’m so glad to hear your order arrived on time and exactly as expected. As a small Aussie business, feedback like yours genuinely makes our day and helps support what we do.
If you ever need anything at all or have any questions down the track, please don’t hesitate to reach out. We’re always happy to help.
-The Sleep Dreams Team
High quality product
High quality product. Clear and open communication. Good customer service,
28 décembre 2025
Réponse de Sleep Dreams Online
Hi Richard,
Thank you so much for the lovely 5 star review. It really means a lot to us to hear that you’re happy with the quality of the product and our communication.
We truly appreciate you taking the time to share your experience and for supporting our small business.
-The Sleep Dreams Team
Fast delivery and good quality
29 décembre 2025
Réponse de Sleep Dreams Online
Hi Sharon,
Thank you so much for your lovely 5-star review! We’re really glad to hear you were happy with the delivery and the quality of your order.
We truly appreciate you taking the time to share your feedback, it means a lot to our small business.
-The Sleep Dreams Team
Delivery takes too long
27 octobre 2025
Réponse de Sleep Dreams Online
Hi Michael,
Thanks for taking the time to leave a review. I’m sorry to hear you were disappointed with the delivery experience.
I’ve looked into your order and can see it was placed on 27 October and delivered on 29 October, which is a 2-day delivery. For transparency, here is the tracking information from CouriersPlease so you can see the full delivery timeline:
https://www.couriersplease.com.au/tools-track?no=CPC9DAZ0491664
If there’s something else about the delivery that didn’t meet your expectations, we’d genuinely like to understand so we can look into it further and improve where possible.
If you’d like to discuss this directly, you’re very welcome to contact us at support@sleep-dreams.com.au
and we’ll be happy to help.
Kind regards,
The Sleep Dreams Team
My Sleep Dreams headphone band is great…
My Sleep Dreams headphone band is great for listening to stories or music while drifting off to sleep. It does feel a little large and cumbersome on a smaller head. I’d have been happier with a smaller version both length and width wise. That said it still works well and I can sleep on my side with comfort.
26 octobre 2025
Réponse de Sleep Dreams Online
Hi Maureen,
We truly appreciate your review and feedback about the fit and size that’s very helpful for us as we continue improving the design. Your input makes a real difference.
Wishing you many more restful nights!
The Sleep Dreams Team
Very prompt delivery
Very prompt delivery, Instructions on use is very small and hard to read. I'm finding it difficult to select built in noise via the instructions provided.
25 septembre 2025
Réponse de Sleep Dreams Online
Hi Clark,
Thank you so much for your feedback, and we’re really glad to hear your order arrived quickly. I’m so sorry the printed instructions were hard to read.
We’d be happy to send you a PDF version of the manual directly to your email so you can view it more clearly and easily follow the steps for selecting the built-in noise.
Please email us at support@sleep-dreams.com.au
, and we’ll send it through right away.
Best,
The Sleep Dreams Team
Beautiful quality
Both the silk cap and eye mask are great quality but I found they are both a bit tight. I found the tightness a bit uncomfortable while I slept. All good, I’ll give them away
29 septembre 2025
Réponse de Sleep Dreams Online
Hi Jacki,
Thanks so much for your lovely feedback, we’re really glad you love the quality of your silk bonnet and sleep mask.
Sorry to hear they felt a bit snug. The elastic is designed to relax slightly with use, but you can also gently stretch the band before wearing to make it more comfortable.
We appreciate your support!
The Sleep Dreams Team
Purchased 2 sleep masks
Purchased 2 sleep masks - 1 black satin and 1 purple. Have found the black to be the softer one to wear and therefore my favourite. Easy to charge and connect to my phone.
25 août 2025
Réponse de Sleep Dreams Online
Hi Dandylionz,
Thank you so much for sharing your experience! We’re glad to hear you’re enjoying both masks and that the black satin has become your favourite. It’s wonderful to know the charging and connection have been easy for you too.
Best,
The Sleep Dreams Team
I find this sleep mask is great
I find this sleep mask is great, it blocks out the light and I use the white noise to mask out all sounds while I sleep. It certainly does it job and I get a peaceful nights sleep. I also wear it with ear plugs too.
25 août 2025
Réponse de Sleep Dreams Online
Hi Susan,
Thank you so much for sharing this! We’re so glad to hear your sleep mask is helping you block out light and noise for a peaceful night’s sleep. Lovely tip about using it with ear plugs too!
Best,
The Sleep Dreams Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.