Sleep Dreams Online Avis 

136
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy ordering process and quick delivery, excellent nasal strips. They are much better than what you buy in the supermarket, they do not hurt my nose and have strong adhesion. Very happy with this com... Voir plus

Noté 5 sur 5 étoiles

Great product. I live in a studio on a busy street, with lots of other people in the complex so it helps with loud upstairs neighbours and their footsteps. I can now sleep peacefully without tra... Voir plus

Noté 4 sur 5 étoiles

Great quality product at a fair price point. Unlike other options that are either very low quality or very expensive. Sleep Dreams can sleep easy knowing they have more happy customers here. I'd r... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

The product is the first time I have tried to beat the sleep noise on planes through music and it really didn't occur to me how ineffective it would be. I am writing this on flight having given up try... Voir plus

À propos de l'entreprise

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 671029566

  1. Fournisseur de produits de beauté
  2. aussi dans
  3. Boutique d'accessoires de mode
  4. Clinique du sommeil
  5. Magasin de chapeaux et couvre-chefs
  6. Magasin de produits capillaires

Écrit par l'entreprise

Sleep Dreams exists for the quiet space between day and night. We’re an Australian-based sleep-wellness brand, curating thoughtful essentials for anyone who wants their evenings to feel calmer, cooler and more intentional. Not quick fixes. Not gimmicks. Just well-designed tools that help the night soften. Our most loved pieces include our Deluxe Sleep Headphones, Silkett silk hair bonnets and cooling migraine caps — each created to support a different part of the wind-down ritual. From settling sound and darkness, to protecting hair overnight, to easing the heaviness of headache and tension. We believe sleep is deeply personal. That’s why our products are designed to be mixed, matched and layered into a routine that works for how you actually rest — whether you’re a side sleeper, a light sleeper, a migraine sufferer or simply someone craving a quieter night. As we grow, we continue to listen closely, refine what works and develop new pieces alongside our community. If there’s something missing from your evenings, we’d love to hear about it. Because tonight still matters. Sleep Dreams is an independent brand and is not affiliated with DreamsSleep or any similarly named businesses. Please check you are reviewing our well loved business before reviewing.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

136 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,2

Tous les avis

(136)

33 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Memory foam pillow

My Grandson loved his puppy memory foam pillow Thankyou sleep dreams

4 septembre 2025
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Réponse de Sleep Dreams Online

Hi Theresa,

We’re so sorry to hear your order didn’t arrive in time for your grandson’s birthday – we completely understand how disappointing that must have been. Your order was placed as a pre-order, and while we did our best to keep everyone updated with weekly emails, we know it’s frustrating to wait that long.

We really appreciate your patience and feedback. Thank you for giving us the chance to make things right – and if there’s anything more we can do for you, please don’t hesitate to reach out to our support team directly.

Noté 5 sur 5 étoiles

Definitely nice and comfortable

Definitely nice and comfortable, I really didn't expect to be able to wear it tbh, once getting the speakers in the right place it's perfect to help me sleep

25 août 2025
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Réponse de Sleep Dreams Online

We really appreciate your lovely review. It’s great to hear that once you adjusted the speakers, the mask has been comfortable and helpful for your sleep.

Thanks again for sharing your experience!

Noté 1 sur 5 étoiles

Do not buy!!

The company admitted that there was a flaw with the noise machine part of the mask — the white noise sounds pause after about 15min, and it is really quite distressing as someone who is sensitive to noise. They said they checked with the manufacturer and this was a known issue. I requested a full refund, but they are requesting I send the product back on my own dime. I don’t want to waste an additional $11 on this product to return it. They said they needed it to “donate” it, but as it’s quite a personal item, I’m unsure if that is the case. Overall really disappointed with the quality and the customer service. I really don’t recommend this company. I bought a cheaper one and it ended up being so much better than this.

29 mai 2025
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Réponse de Sleep Dreams Online

Hi Emily! Thanks for taking the time to share your experience – we’re sorry to hear the mask wasn’t the right fit for you.
Just to clarify, the brief pause you noticed in the white noise isn’t a fault, but the way the built-in audio memory works when the sound loops. Some people don’t notice it at all, but we completely understand it can be distracting if you’re sensitive to changes in sound.
We’re always happy to accept returns and issue a full refund once the item is sent back. Most returns are donated – we donate them to RizeUp, a domestic violence charity that helps set up safe homes for families in need (you can read about them here: https://www.rizeup.com.au/).
If you’d like to go ahead with a return, our team can provide the instructions so we can get this resolved for you quickly. We truly want you to feel confident and comfortable with your purchase, and we’re sorry this one hasn’t worked out as hoped.

Noté 5 sur 5 étoiles

Sleeping Well

Have only used it for a week but i think it has improved my sleep already.

28 juillet 2025
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Réponse de Sleep Dreams Online

Hi Jeanette,

Thank you so much for taking the time to leave a review – we really appreciate it!

We’re so glad to hear you’re already noticing a difference in your sleep after just a week. That’s exactly what we love to hear, and we’re crossing our fingers it only gets better from here!

Noté 5 sur 5 étoiles

Absolute quality for the money

I bought 3 different brands of the sleep mask in the same week and this was by far the absolute best. As soon as I saw the packaging I knew I was in for a treat. Everything is Absolute quality including the box that it comes in not that that’s important. But just saying! I bought some from another company in UK that was pretending to be in Australia and the quality is terrible and so their support and delivery time I got almost instant support from this company, very quick delivery - 3 days to Brisbane and most importantly the sleep mark is extremely comfortable. No Velcro sticking in the back of the head and mine came with inbuilt sounds such as white noise which I love. Thanks so much. My son is happy with the cheaper brand mask so that’s a win too I guess!

29 juillet 2025
Avis spontané
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Réponse de Sleep Dreams Online

Hi Bruce,

Thank you so much for taking the time to share this! Your review absolutely made our day.

It really means a lot to hear our product stood out and you appreciated it– we’re a small team, so those kinds of words truly keep us going.

Also love that your son found a win too – sounds like it worked out perfectly in the end! If you ever need anything else or have any questions down the track, we’re always here.

Noté 5 sur 5 étoiles

Best sleep mask ever!

Very helpful and prompt customer service to assist with product questions prior to ordering by Anne!
Thrilled with the product which is super comfortable to wear as a side or back sleeper, blocks out all light and has the added functionality of built in sounds to avoid reliance on a bluetooth connected device!

20 juillet 2025
Avis spontané
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Réponse de Sleep Dreams Online

Hi Matt!

Wow – thank you so much for your kind words! It honestly means the world to us to hear that you’re loving the sleep mask and that it’s helping you get the rest you deserve. I’ll be sure to pass your lovely feedback on to Anne too – she’ll be so touched to hear it made a difference.

We’re so grateful for your support and thrilled the mask is working beautifully for you as a side or back sleeper. Wishing you many peaceful nights ahead!

Noté 5 sur 5 étoiles

5 STARS

I bought this for my daughter who is a registered midwife and works nights regularly. She loved it, best gift ever 😊

30 juin 2025
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Réponse de Sleep Dreams Online

This makes us so happy to hear! Night shift workers deserve all the sleep support they can get - thank you for gifting it to her!

Noté 5 sur 5 étoiles

really good

30 juin 2025
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Réponse de Sleep Dreams Online

Hi John! Thanks for your lovely feedback!

Noté 5 sur 5 étoiles

Super great product that sadly had a…

Super great product that sadly had a fault. Great warranty process helped out by Anne.

Now have perfectly working product and return shipping reimbursement. Love it, thanks guys.

10 juillet 2025
Avis spontané
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Réponse de Sleep Dreams Online

Hi Bee! We're really glad we could resolve everything quickly for you and that you're now enjoying a perfectly working product. Appreciate you giving us the chance to make it right!

Noté 5 sur 5 étoiles

Happy customer

I'm very happy with my purchase. Good quality, comfortable to wear, good sound quality. Love that it has a selection of built-in sounds so that you don't always have to rely on using your phone.

1 juillet 2025
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Réponse de Sleep Dreams Online

Hi Angela! Thanks so much for your lovely review! We're so glad to hear you're enjoying the comfort, sound quality, and the built-in sounds - it's great not having to rely on your phone every night. Wishing you many peaceful nights ahead!

Noté 4 sur 5 étoiles

Great quality bonnet

Double-sided silk bonnet feels really luxurious and reduce hair loss when I'm wearing it in bed. Only issue is the head band which tends to make the bonnet slipping out of place, maybe I haven't been wearing it properly.

28 mai 2025
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Réponse de Sleep Dreams Online

Hi Nic,

We really appreciate your review, thank you! It’s wonderful to hear the bonnet is helping reduce hair loss and feels great to wear.

We recommend trying to make sure the band stays on your forehead instead of your hair to help it stay in place overnight.

We’re here if you need any more tips!

Noté 4 sur 5 étoiles

Good

Good: Comfy & soothing white noise sounds.
Not so Good: LED lights a bit hard to see.
Would be nice: An app to control modes & functions instead of fiddling with buttons (single tap, long hold, double tap combos… yikes!)

29 avril 2025
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Réponse de Sleep Dreams Online

Hi Peg,

Thank you for your thoughtful review! We're so happy the comfort and sound quality are working well for you. Really appreciate your suggestions too—we’ll pass them on to our team for future improvements.

Best,
The Sleep Dreams Team

Noté 5 sur 5 étoiles

Order them today. Game changer

I love these. Super comfortable and the sound is great. I got a headache at the start, worked out I was wearing them too tight on my head. Loosed them, moved the speakers to suit (great feature) and now they are amazing. Highly recommend. Game changer.

29 avril 2025
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Réponse de Sleep Dreams Online

Hi Olive-Ann,

Thank you so much for your lovely review! We’re thrilled to hear you’re loving them and that adjusting the fit made all the difference. So glad they’ve been a game changer for you!

Noté 4 sur 5 étoiles

It works well and is comfortable but…

It works well and is comfortable but the battery life is not long enough to last the night.

29 avril 2025
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Réponse de Sleep Dreams Online

Hi Sophie,

Thanks so much for your review! Glad you’re finding it comfy and working well overall.

Just checking—are you using the original charging cable? Sometimes other cables can affect charging and battery life.

If the issue continues, feel free to reach out to us at support@sleep-dreams.com.au. We’re here to help!

Noté 4 sur 5 étoiles

The sleep mask is truly marvelous

The sleep mask is truly marvelous. It is super comfortable and the gentle “white noise” seems to smooth all those thoughts that circle in my head. If there is a complaint, it’s that the instruction sheet is printed VERY small with pale ink.

24 avril 2025
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Réponse de Sleep Dreams Online

Hi MaryAnn,

Thank you so much for your lovely review! We're thrilled to hear the sleep mask is helping to quiet your mind. And thank you for the feedback on the instructions — we’ll definitely take that on board for future improvements.

Wishing you many restful nights!

Noté 1 sur 5 étoiles

Much better options available

I bought a much cheaper version of this product and loved it and wanted to upgrade. Absolutely awful. Bulky, hard to use, there are plenty of other brands - buy one is my advice

8 mai 2025
Avis spontané
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Réponse de Sleep Dreams Online

Hi Annie Lou,

I’m so sorry to hear that you were disappointed with your experience. We’d really like the chance to make things right — please get in touch with us at support@sleep-dreams.com.au so we can look into this and sort it out for you.

Warm regards,
The Sleep Dreams Team

Noté 5 sur 5 étoiles

Purchased a silk bonnet from here which…

Purchased a silk bonnet from here which is so nice and high quality. Was shipped and delivered very fast

29 avril 2025
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Réponse de Sleep Dreams Online

Thanks so much for your kind words! We're so glad you love the silk bonnet and that it arrived quickly.

Noté 1 sur 5 étoiles

Have been trying to contact re return…

Have been trying to contact re return and refund. Useless online process. Will never buy again

26 mars 2025
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Réponse de Sleep Dreams Online

Hi Anne, thank you for your feedback. We’re a little confused as we’ve been in regular contact with you via email and have received replies back, so we just want to check that this review isn’t meant for a different company. If there’s still anything outstanding on your return, please let us know directly at support@sleep-dreams.com.au so we can resolve it quickly for you.

Noté 5 sur 5 étoiles

I love it so much

I love it so much. Thank you, it will help me to sleep during the day so that I can work night shift and cope when I’ve never done that before and didn’t think I’d ever be able to sleep during the day.
I love the built in white noise so much!
What a brilliant product!

28 mars 2025
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Réponse de Sleep Dreams Online

Hi Jodi,

Thank you so much for your kind words — this absolutely made our day!

We’re so thrilled to hear that it's helping you rest during the day and adjust to night shift life — that’s exactly what we created it for. It’s amazing to know the built-in white noise is making a real difference for you.

Wishing you many more peaceful naps and energised nights ahead! If you ever need anything, we’re always here to help.

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