Smartbazaar Limited Avis 

Delivered on time!!!

I have been a regular customer of Smart Bazaar and generally prefer ordering my groceries due to same day delivery they offer. However, I’m disappointed with the way quality issues and customer feedback are being handled.
In my recent order, several fresh items were not fit for use:
● The bottle gourd (doodhi) was damaged.
● The cluster beans had black mould on them.
● The coconut was spoiled.
I submitted photos of the damaged items . I was informed that I would be reimbursed for the cluster beans, but that has still not happened. There has also been no resolution for the other spoiled items.
Fresh produce should be quality-checked before dispatch. Customers should not receive items that have to be thrown away, and when genuine issues are reported with photographic evidence, they should be resolved promptly.
I hope Smart Bazaar improves both its quality control and its customer service, as these experiences discourage regular customers from continuing to order.

We ordered fresh fruits but all came rotten. Seller refused to refund. Will be initiating chargeback

The vegetables were fresh, and the packaging was excellent.

These folks don't seem to work on feedback. They just take loyal customers for granted. Ordered flowers and each garland is of different length. As usual even after asking multiple times they don't authenticate for the freshness. If they did this we could look for alternatives. :(
Took bananas for offering to God, and got raw plantains! May be this is how they offer in their own.

Wonderful choice of Indian foods and spices. Very quick delivery, excellent customer service. Friendly business.

I recently had a wonderful experience with SmartBazzar that I felt compelled to share. I was in urgent need of idly dosa batter to feed my kids, and even though they didn’t have a driver available for delivery at that moment, their customer service was incredibly thoughtful. After messaging them about my situation, they went out of their way to ensure that my order was delivered promptly. I really appreciated their kindness and effort, as they took extra steps to help me out when I was feeling desperate. Great service, and I’ll definitely be shopping here again. I’d highly recommend them to my friends!

Great products, good value! I did have a small issue trying to fill in the billing adress, but managed eventually. I messaged support on WhatsApp and they were very kind and helpful! Also next day delivery!!

I have been shopping with Smartbazaar for more than a year and I have always had a great experience! Their customer service is excellent. The way they carefully wrap the banana leaves to retain the freshness needs special mention! Their quality check is great and I hope they maintain the same level of service and quality.

Ordered Multiple items together with Mangoes after receiving an email that fresh stock of mangoes is available. What I received was shocking. I was refunded 75% of the price though.

Good service

On time delivery as promised.

Good experience

The mangoes were old and three of them had gotten damaged.

Good quality products, eco friendly packaging, excellent customer service with prompt delivery.

The support executive was quick to respond. As the product 200g was not available, 100g was sent which we are not happy. Immediately we were refunded the amount. Thanks for the quick response and support.

Customer friendly is the highlight for me.
In my recent order I had missed to order something important I needed.After order placed I contacted them on what’s app contact mentioned on the website and requested my missed item to be added. All was sorted so smoothly. I cannot imagine how happy I was. Great customer service and great products are my highlights.

Good package and fresh vegetables

Got delivered late but quality of product (Tender coconut) is good. I am going to order Tender coconut again.

Some of the mangoes were rotten. Didn't expect this quality. Very disappointed. Given 2 stars for the rest of the items and delivering on time.