These folks don't seem to work on feedback. They just take loyal customers for granted. Ordered flowers and each garland is of different length. As usual even after asking multiple times they don't a... Voir plus
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I recently had a wonderful experience with SmartBazzar that I felt compelled to share. I was in urgent need of idly dosa batter to feed my kids, and even though they didn’t have a driver available for... Voir plus
I have been a regular customer of Smart Bazaar and generally prefer ordering my groceries due to same day delivery they offer. However, I’m disappointed with the way quality issues and customer... Voir plus
Customer friendly is the highlight for me. In my recent order I had missed to order something important I needed.After order placed I contacted them on what’s app contact mentioned on the website and... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Online Asian supermarket with great variety of products from all major brands and fresh fruits and vegetables delivered to your doorstep.
Coordonnées de contact
71-75 Sheldon Street, Covent Garden, WC2H 9JQ, London, Royaume-Uni
- 07775270023
- customerservices@smartbazaar.co.uk
- smartbazaar.co.uk
3,6
Moyen
644 avis
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N'a pas répondu aux avis négatifs
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Order delivered late
7 mai 2024
Réponse de Smartbazaar Limited
Dear Sukritha,
Thanks for your kind feedback. We are sorry to hear that your delivery was delayed. We can see that we shipped your order on 30th April the same day you placed the order but unfortunately due to some incident in the ferry it got delayed by DHL to reach Guernsey. DHL tried to deliver your parcel on the 3rd but they couldn't locate your address and since its a friday they have put the parcel on hold until Monday and delivered it then. Our sincere apologies on behalf of DHL. Once we handover the parcel to our courier partners we have no control over them and due to various factors beyond our control there might be rarely some delay in delivering the orders. However, please feel free to reach out to us if you haven't received your parcel within 48 hours of dispatch so that we can check this for you with DHL.
Best Regards,
Smartbazaar Team
Best Online Indian grocery in UK
7 mai 2024
most of the vegetables are rotten even…
most of the vegetables are rotten even onions too
very bad this time
I will not purchase any vegetables from you
30 avril 2024
Excellent Customer Service
Excellent Customer Service and the quality of products are very good.
30 avril 2024
Wide collection of Indian grocery…
Wide collection of Indian grocery items. Quick delivery.
30 avril 2024
Flowers are fresh.
The items and the flowers they deliver are of really good quality as per my experience. But their customer service as per my experience was a bit bad. I got the response after 3 days . So oy 4 stars.
14 avril 2024
Réponse de Smartbazaar Limited
Dear Rekha,
Thanks for your kind feedback. We sorry that we couldn't respond to you sooner due to festival season. We will try to improve the service.
Best Regards,
Smartbazaar Team
Had a bad experience during my last…
Had a bad experience during my last order. We do order mainly for Wheat Flour & Rice. If either or nay item isn't available, smartbazaar should connect with customer to decide if they want to still continue with the order or amend the order! Our last order was just a waste..
Please work on it for Better customer satisfaction..
14 avril 2024
Réponse de Smartbazaar Limited
Dear Vishal,
Thanks for your valuable feedback. We are sorry that you didn't get all the items you ordered. We will review our process and try to improve them.
Best Regards,
Smartbazaar Team
Excellent products and delivery.
14 avril 2024
Réponse de Smartbazaar Limited
Dear Prakash,
Thanks for your kind review. We are glad to hear that you liked our products and swift delivery service.
Best Regards,
Smartbazaar Team
Absolutely great service
Absolutely great service. Nice products delivered right on time
14 avril 2024
Réponse de Smartbazaar Limited
Dear Andreea,
Thanks for your kind review. We are glad to hear that you liked our products and service.
Best Regards,
Smartbazaar Team
Received order on time for the festival…
Received order on time for the festival with all the festivities intact. Well packed.
14 avril 2024
Réponse de Smartbazaar Limited
Dear Padmapriya,
Thanks for your kind review. We are glad to hear that we helped you to celebrate the fesitval as you wished.
Best Regards,
Smartbazaar Team
Not good veer purr
5 avril 2024
Avis spontané
Fresh vegetables and we can get all indian groceries. Price is also good.Delivery option is good
Groceries good
29 mars 2024
Réponse de Smartbazaar Limited
Dear Archana,
Thanks for your kind feedback. We are glad that you liked the quality of our fresh produce and our competitive pricing.
Best Regards,
Smartbazaar Team
Réponse de Smartbazaar Limited
Dear Satish Kumar,
Thanks for your kind review. We are glad to hear that you had a good experience shopping with us.
Best Regards,
Smartbazaar Team
Réponse de Smartbazaar Limited
Dear Suja,
Thanks for your kind review. We are glad to hear that you had a good experience shopping with us.
Best Regards,
Smartbazaar Team
Great service
24 mars 2024
Réponse de Smartbazaar Limited
Dear Anne,
Thanks for your kind review. We are glad to hear that you liked our service.
Best Regards,
Smartbazaar Team
well packed and delivery on time.
11 mars 2024
Réponse de Smartbazaar Limited
Dear Vivo,
Thanks for your kind review. We are glad to hear that you had liked our packaging and swift delivery.
Best Regards,
Smartbazaar Team
Réponse de Smartbazaar Limited
Dear Satish Kumar,
Thanks for your kind review. We are glad to hear that you liked our packaging and our service.
Best Regards,
Smartbazaar Team
Nice service
Prompt service. Good packaging . Various South Indian products . Thanks for the services. Appreciate overall.
26 février 2024
Réponse de Smartbazaar Limited
Dear Srinivasan,
Thanks for your kind review. We are glad to hear that you continue to enjoy our service and products we offer. We are grateful for your appreciation.
Best Regards,
Smartbazaar Team
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