SmoothSale Avis 

Was persuaded to reduce my property price from £425k to £390k in order to entice an alleged “cash ready investor”with the contingency offer that SmoothMove would pay £350k if no buyer was secured at £390k. However when no buyer was secured at £390k SmoothMove denied making the offer of £350k and then offered £320k .
However SmoothMove company trading accounts do not show evidence of funds to be able to honour such claims.
Misleading and highly unprofessional. Waste of valuable time and long term detrimental impact on property value
Avoid Avoid Avoid

Very friendly and informative but unfortunately not the route I wanted to pursue

Just writing to highlight my positive experience with SmoothSale.

Due to personal circumstances, I needed to sell my property within a very short timeframe. I didn’t actually think it was possible but I saw the ad for Smoothsale and thought I’d give them a try.

After speaking to them, I did feel a sense of reassurance that a quick sale is actually possible. Although I did sell for less than what I could get on the open market, they bought my property in 10 days for cash. I can’t complain at all.

Special mention to Rob who was a star.

Smoothsale did exactly what they say on the tin. I tried to sell my flat on the open market for 5 months with my previous estate agent with very little interest.

Once my contract expired with the agent, I explored the possibility of a quick sale with SmoothSale. I spoke to a gentleman called Adam who was very clear on the services offered and provided me with a couple of options.

I went with the higher offer and after 3 weeks my property was sold. There was a couple of complications along the way but Zak went above and beyond to bring completion forward. I’ve now completed with the money in my account. A very positive experience indeed.

I was quite cautious at first as this is a different way of selling property but I can honestly say that it has been a very straightforward and positive experience. Everyone I have spoken to has been professional, helpful and knowledgeable. Amy Roddy kept me informed of the progress and liaised with the solicitors on my behalf from point of sale to completion. I would not hesitate in recommending Smooth Sales.

Although I ultimately didn't go with smoothsale I would like to say how professional they were at all times. The decision to go with another company was just down to personal choice.

So nice company . All staff are lovely :
Kindly speak with my family and good patience.
Just got key yesterday happy and happy

What made my experience great, was how the team simplified the process of sales from start to completion. The team explained the lengthy conveyance process in a clear and simple manner. The team did not just explain, they supported me throughout the process. The team’s prediction of the conveyance process/Timeline was almost accurate.

I really appreciate how Amy and Zak chased the conveyance process via emails and phone conversations. Regularly, contacting both buyer and seller solicitors to ensure a timely completion. At a stage, I thought I have lost out on the length process. However, Amy and her team were very reassuring, thoughtful, pleasant and polite. Amy and her team demonstrated tactical responds to ensuring all hands were on deck. The evidence in Amy and her team’s correspondence speaks volumes about their professional dedication to duties - communication and negotiating skills exemplified/demonstrated.

I have no doubt, Smooth Sales Team (Amy, Zak and the team) have the skills and professional expertise to buy and sell for England.

In view of this development, I will recommend that the management of Smooth Sale consider Amy, Zak and some other dedicated staff as partners of Smooth Sales Estate as they have shown real and genuine dedication to duties.

I have no doubt in the future to further patronize and recommend Smooth Sales Estate to other prospective buyers.

Absolutely awful service as a potential buyer: after making an initial enquiry on a property, they hounded me for my availability (ignoring the fact that I said I was flexible other than one particular weekend - which they then tried to book me in for a viewing on) and then did not even show up for a viewing that was finally booked in. When I called their head office, I was told that all agents were busy, but an update would be given in 10 minutes. No update was given, and when I called for a second time, I was given incorrect information that the agent was waiting for me inside the property & I was to knock on the door. As stated, this was incorrect, as no one came to the door when I knocked.
I called a third time (each call being made at 10 or 15 minute intervals) I was not even answered, and left to an endless "your call is important to us" message.
How they expect to be able to sell a property when they can't even arrange a viewing is beyond me.

I worked closely with Amy and she was amazing and provided all the information I needed and was always contactable and very supportive throughout the whole process. Lovely person to deal with.

Smoothsale were really good to deal with. They took all the hassle and stress out of Selling my parents house. From start to finish they kept me updated and the whole process was stress free. If you need to sell your house quick or haven't got time for the conventional route, these are the people to go to. Great service and would highly recommend. Thanks to Max and his team at Smoothsale!

I’d recommend SmoothSale to anyone looking to sell their property in a straight forward and quick way. I wanted to sell my house in a time frame that suited my circumstances and SmoothSale offered that opportunity. From my initial contact with Rob and then Ben taking over dealing with my property sale it has been made straightforward and as stress free as possible. When I was ready to proceed Ben moved things along quickly and kept me informed, necessary appointments were made at a time that suited me and I could see progress is being made. Thanks to Ben and the team for all their help.

Delt with Eimeren Dizon from smooth sales. She has been very helpful the whole process of buying the property and answering all my questions and pushing the solicitors to try get things sorted ASAP. Very good with replying and has been amazing to work with. Well done Eimeren and thanks for all the help 😊

Amy - you’re an angel! Amy was so helpful throughout us buying our first house. She continuously kept us updated and any enquiries were dealt with in a very timely manner. Thank you so much 😁

I was very pleased with both Dan and Sophie from Smooth Sale who made selling my flat so smooth and seamless, the clue really is in the name. I was always kept up to date with the progress on the sale and they were always on hand to answer any questions I had. If you’re looking to sell your property quickly and stress free, these really are the people for you. Thank you again for all your work, it’s very much appreciated!

Eimeren Dizon - You’re a star.
Not only did she assist me throughout the process of buying my first home, it was done with little to no stress.
Nothing was too much for her.

Credit to the company.
Thank you for everything.
Courtney

Not all all impressed. Huge hype at the start of the relationship. 99% of our properties are sold within a month. We need exclusivity so please terminate the relationship with your estate agents. Started the exclusive relationship with Smoothsale and not even a single enquiry.

I was unfamiliar with the online agent world but worked with Dan negotiating a purchase. I found he was excellent and informative throughout. His positive can-do attitude was refreshing and he was very responsive. The property had a fair share of complications and Dan proved that transparency and open communication is key. Would recommend them!

Sold via smooth and they have been great keeping in touch, Eimeren even offered to scan loads of paperwork for me to keep everything flowing. That’s above and beyond what you would expect.

Thanks for getting me sold :)