It's been over 3 weeks and still haven't received my shoes. Fedex says they need a document from you and have been waiting now for nearly 2 weeks. Very disappointed that the shoes have been stuck in c... Voir plus
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Lisez les avis des autres
Amazing service!! I purchased a pair of Bronx boots, couldn't get my size in UK and they were £100 more expensive to buy in UK!! Even paying postage they still worked out £85 less! Also, great choice... Voir plus
Delivery was fine but I received a black pair in lieu of the blue I ordered. A little disappointed. Update: upon review under a much brighter light the color does appear to be indeed blue albeit o... Voir plus
L'entreprise a répondu
Schuhe waren im Shop als dunkelblau beschrieben - tatsächlich dunkelgrün. Da ich den Versand bezahlen musste, wollte ich nicht auch noch den Rückversand bezahlen. Auf meine 2 malige Kontaktaufnahme... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Sneakin : Sneakers, Fashion and Trendy Clothing
Coordonnées de contact
2 rue Lavoisier , 37270 , Montlouis-sur-Loire France , France
- +33 1 86 47 62 58
- contact@sneakin.shop
- sneakin.shop
3,5
Moyen
189 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Réponse de Sneakin
Thank you for sharing your positive feedback with us!
We look forward to serving you again soon!
Was sent shoes in the wrong color and…
Was sent shoes in the wrong color and they are scuffed or discolored. As soon as I got them I requested a return and the return is still pending. I would not use this company again.
21 septembre 2026
Still not delivered
It's been over 3 weeks and still haven't received my shoes. Fedex says they need a document from you and have been waiting now for nearly 2 weeks. Very disappointed that the shoes have been stuck in customs with no movement. If it goes on much longer, I will need to ask for a refund.
25 septembre 2026
The wrong item was shipped to me - no refund or exchange
The wrong item was shipped to me, and I have not been offered an exchange or full refund.
9 septembre 2026
Excellent the experience …
Very smooth the entire process from the order to the delivery.
31 août 2026
Réponse de Sneakin
Thank you for taking the time to share your feedback.
We are delighted to hear that the speed of delivery met your expectations. Your satisfaction encourages us to maintain our commitment to prompt service.
Have a wonderful day!
shipment not labeled to get through customs
Paid 20 to ship a 80 shirt. They didn't properly label the shipment with the info that US customs needs-Manufacturer name and address or manufacturer identification code (MID) for each commodity required, so the product is likely stuck in customs and will be returned to Sneakin. Further, Sneaking shows up on my Paypal under a different company. It all seems shady to me.
13 août 2026
They don’t have a good grasp on their…
They don’t have a good grasp on their inventory. Took weeks before they cancelled my order confirming they don’t have it in stock. Buy reliably elsewhere.
19 août 2026
Avis spontané
SHOES NEVER DELIVERED...CUSTOMER SERVICE NEVER RESPONDED
You never delivered the shoes I ordered. It looks like they are held up in Customs and will noy be delivered. I emailed your company about this and never received a response.
17 août 2026
Réponse de Sneakin
Thank you for taking the time to share your feedback with us.
We look forward to welcoming you back soon!
Showed up a week before expected
Showed up a week before expected. Everything looks great! thank you very much.
14 août 2026
Réponse de Sneakin
Thank you for sharing your positive feedback with us!
We look forward to welcoming you back soon!
You are the best 👌👍😍
7 août 2026
Réponse de Sneakin
Dear customer, thank you for sharing your experience with us.
We're delighted to hear you are satisfied with your purchase from Sneakin.shop and appreciate your support.
We look forward to serving you again soon!
Quick international shipping
3 août 2026
Réponse de Sneakin
Hello, thank you for sharing your thoughts with us.
We look forward to welcoming you back soon!
Happy to say great purchase!
I was hesitant to order due to some reviews but took a chance. Sneakers arrived on time and were awesome!!! So so happy! Will shop again.
27 juillet 2026
Réponse de Sneakin
Dear valued customer,
Wishing you a wonderful day ahead! 😊
Réponse de Sneakin
Dear valued customer,
We appreciate your positive feedback on your recent fashion and sportswear purchase. Your satisfaction with the quality and service motivates us to continue delivering excellent products.
Thank you for choosing us, and we look forward to serving you again!
Réponse de Sneakin
Dear valued customer,
We appreciate your choice of Sneakin.shop and Exelte Mercantile products and are delighted to hear about your positive experience with them.
Thank you for your trust, and we look forward to serving you again soon!
Quick shipping to the US
Quick shipping to the US. Lovely shoes, great price. Would definitely recommend.
28 juillet 2026
Réponse de Sneakin
Dear valued customer, thank you for sharing your thoughts with us.
We look forward to serving you again soon!
It’s been almost 2 weeks and my order…
It’s been almost 2 weeks and my order hasn’t even begun to be shipped. There’s no excuse to be that slow when preparing and shipping an order
2 août 2026
Avis spontané
Réponse de Sneakin
Hello,
We are sorry to hear that you experienced issues with the delivery of your package.
This does not reflect our usual standards. Could you please contact us at customer@spacefoot.com with your order number so we can look into the situation? We will also follow up with our carrier to ensure this type of error does not happen again.
Thank you for your patience.
Have a great day,
The Spacefoot Customer Service Team
Terrible
Terrible. Sold me a product they did not have in stock and gave me vague generic explanations when questioned about the issue. Never buying here again
22 juillet 2026
Avis spontané
Réponse de Sneakin
Hello,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more so we can resolve this issue. Please contact our customer service team at customer@spacefoot.com (including your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
Back pack was extremly small not 27 inch
Paid 130 for a mini backpack material was no great.
Was not 27 inches as described
31 juillet 2026
Réponse de Sneakin
Hello,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more so we can resolve this issue. Please contact our customer service team at customer@spacefoot.com (including your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
Réponse de Sneakin
Thank you for sharing your positive feedback with us!
We look forward to serving you again soon.
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