Sneakin Avis 

189
•
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 2 sur 5 étoiles

It's been over 3 weeks and still haven't received my shoes. Fedex says they need a document from you and have been waiting now for nearly 2 weeks. Very disappointed that the shoes have been stuck in c... Voir plus

Noté 5 sur 5 étoiles

Amazing service!! I purchased a pair of Bronx boots, couldn't get my size in UK and they were £100 more expensive to buy in UK!! Even paying postage they still worked out £85 less! Also, great choice... Voir plus

Noté 5 sur 5 étoiles

Delivery was fine but I received a black pair in lieu of the blue I ordered. A little disappointed. Update: upon review under a much brighter light the color does appear to be indeed blue albeit o... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Schuhe waren im Shop als dunkelblau beschrieben - tatsächlich dunkelgrün. Da ich den Versand bezahlen musste, wollte ich nicht auch noch den Rückversand bezahlen. Auf meine 2 malige Kontaktaufnahme... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

Sneakin : Sneakers, Fashion and Trendy Clothing


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

189 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,5

Tous les avis

(189)

86 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

It was truly a great experience

It was truly a great experience! Everything the size, color, and overall quality was exactly as I ordered. I highly I am living United States 🇺🇸 I recommend it to people that are living here use it. It’s safe, fast, and reliable, with excellent delivery as well! ❤️😍
Great job 👍🏻👏🏻

18 mars 2026
Avis spontané
Logo de Sneakin

Réponse de Sneakin

Thank you for sharing your positive feedback with us!

We appreciate your support and hope to serve you again soon!

Noté 1 sur 5 étoiles

Item not as pictured

Item not as pictured. Very disappointed as was specifically purchased based on picture and description. I could have paid less and purchased a similar item in the US and not have had to deal with extra shipping charges and delays with customs.

6 mars 2026
Logo de Sneakin

Réponse de Sneakin

Hello Ms. Hansen Laber,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

Noté 5 sur 5 étoiles
Logo de Sneakin

Réponse de Sneakin

Dear customer, thank you for sharing your feedback with us!

We appreciate your support and look forward to serving you again soon.

Noté 1 sur 5 étoiles

US / international buyers beware

I can’t return my shoes I’m being charged $300 in return shipping. I should say PLEASE be aware if you live in America don’t bother ordering you’ll regret it. These people don’t send you a prepaid label. I went in wanting to return my shoes because I ordered the wrong size. That was another thing. Please be careful if you do order from here that you order the correct size or you will have to pay the expenses of returning which in my case was about 200 or $300 to send back and clearly not worth it since the shoes were 180 or something. I am super angry and disappointed that now I’m stuck with the shoes that I will never wear and I have to keep them because they refuse to send me a prepaid label..

10 mars 2026
Logo de Sneakin

Réponse de Sneakin

Hello Ms. Villagomez,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

Noté 5 sur 5 étoiles

AWESOME experience!

This was a great experience! I've never shopped on this site and was very unsure when I did however I received my package as informed! This was quick and easy! My purchase was received and the product was as expected! I am very pleased 🤩

5 mars 2026
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Réponse de Sneakin

Dear valued customer,

We appreciate your feedback and look forward to serving you again!

Noté 1 sur 5 étoiles
Logo de Sneakin

Réponse de Sneakin

Hello Ms. Butenko,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

Noté 1 sur 5 étoiles

Not on time and I'm now having to fill…

Not on time and I'm now having to fill out a collections form to even get it to ship to the right state.

25 février 2026
Logo de Sneakin

Réponse de Sneakin

Hello Ms. Grace Passalino,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).

Have a wonderful day,
The Spacefoot Customer Service Team

Noté 5 sur 5 étoiles

I love my MBT's they are hard to find especially in my size, and they delivered in a reasonable time frame. I did find some in my size a target but I boycott them and they were $50 more, so I saved a

I love my MBT's they are hard to find especially in my size, and they delivered in a reasonable time frame. I did find some in my size a target but I boycott them and they were $50 more, so I saved about $50.

16 février 2026
Logo de Sneakin

Réponse de Sneakin

Thank you for taking the time to share your feedback with us.

We appreciate your support and look forward to serving you again!

Noté 5 sur 5 étoiles

The shoes are fantastic

The shoes are fantastic! Wonderful shopping experience - thank you!

10 février 2026
Logo de Sneakin

Réponse de Sneakin

Thank you for taking the time to share your experience with us.

Have a wonderful day! 😊

Noté 5 sur 5 étoiles

Amazing

I order a pair for shoes from the US to be delivered to my mom in Poland. Seamless and quick. Mom loves the shoes.

9 février 2026
Logo de Sneakin

Réponse de Sneakin

Dear customer, thank you for your kind feedback!

We look forward to serving you again soon! 😊

Noté 3 sur 5 étoiles

You promised delivery in 3-4 days

You promised delivery in 3-4 days, took two weeks, plus did not deal properly with US customs. The jacket itself is excellent.

2 février 2026
Logo de Sneakin

Réponse de Sneakin

Hello Mr. Grinek,

Please note that we have taken your feedback into account and noted the problem. Soyez make sure we do our best to make sure this doesn’t happen again.

In order to solve your problem and bring you satisfaction we have addressed you an e-mail.
We hope you will be enlightened and that our approach will enable you to have a more positive customer experience.
If however you wish to contact us by any other means please do so via customer@spacefoot.com
(again specifying your order number).

Have an excellent day,
Spacefoot Customer Service Team

Noté 5 sur 5 étoiles

Love it great purchase

6 février 2026
Logo de Sneakin

Réponse de Sneakin

Dear customer, thank you for sharing your experience with us.

We are delighted to hear that your purchase from sneakin.shop met your expectations and you are satisfied with the quality.

We look forward to serving you again soon!

Noté 5 sur 5 étoiles

Great communication and updates

Great communication and updates. Received exactly what I ordered including correct size.

28 janvier 2026
Logo de Sneakin

Réponse de Sneakin

Thank you for sharing your positive experience with our fashion and sportswear collection!

We appreciate your support and look forward to serving you again soon.

Noté 1 sur 5 étoiles

Worse experience

Worse experience. I placed my order on January 13, and as of January 29 I still haven’t received it. The package is still out of state. I was asked to share my experience before the product even arrived, which says a lot about the service. Very disappointed.

29 janvier 2026
Logo de Sneakin

Réponse de Sneakin

Hello Ms. Bikosvili,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

Noté 2 sur 5 étoiles

Haven't got it yet

Haven't got it yet. Shipping has taken too long

29 janvier 2026
Logo de Sneakin

Réponse de Sneakin

Hello Mr. Hunter,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

Noté 1 sur 5 étoiles

Scam alert

Do not use this company:

We returned a parka purchased during the holiday season. The parka had only been tried on indoors. The parka was in perfect condition. Once the company received the return, they claimed the article of clothing was stained.

The company then provided us two options:

1. Pay to have the item shipped back to us, which would cost over $100

2. Abandon the item and not receive a refund

My advice is do not use this company. They will use deceptive tactics to avoid providing a refund.

This was definitely a learning experience for us. We will not use this company again.

27 janvier 2026
Avis spontané
Logo de Sneakin

Réponse de Sneakin

Hello Mr. Burns,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would like to contact us again through another channel, please do so at customer@spacefoot.com (please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

Noté 5 sur 5 étoiles
Logo de Sneakin

Réponse de Sneakin

Hello, thank you for sharing your positive experience with us.

We are delighted to hear that you found great value in your purchase, as providing quality at a fair price is very important to us.

We look forward to serving you again soon!

Noté 5 sur 5 étoiles

It worked very well and I was surprised…

It worked very well and I was surprised that a shoe color that I only could get using your site, arrived "from French" faster than anything I buy online in the USA.

19 janvier 2026
Logo de Sneakin

Réponse de Sneakin

Thank you for sharing your feedback with us!

We appreciate your support and hope to serve you again soon.

Noté 5 sur 5 étoiles

Good quality, fast shipping

Item was exactly as described, arrived quickly even though it shipped internationally, and was easily tracked. Overall great experience.

16 janvier 2026
Logo de Sneakin

Réponse de Sneakin

Dear customer, thank you for sharing your positive feedback with us.

We are delighted to hear that our delivery speed met your expectations. Your satisfaction encourages us to maintain and improve our shipping services continuously.

Wishing you a wonderful day ahead!

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