It's been over 3 weeks and still haven't received my shoes. Fedex says they need a document from you and have been waiting now for nearly 2 weeks. Very disappointed that the shoes have been stuck in c... Voir plus
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Lisez les avis des autres
Amazing service!! I purchased a pair of Bronx boots, couldn't get my size in UK and they were £100 more expensive to buy in UK!! Even paying postage they still worked out £85 less! Also, great choice... Voir plus
Delivery was fine but I received a black pair in lieu of the blue I ordered. A little disappointed. Update: upon review under a much brighter light the color does appear to be indeed blue albeit o... Voir plus
L'entreprise a répondu
Schuhe waren im Shop als dunkelblau beschrieben - tatsächlich dunkelgrün. Da ich den Versand bezahlen musste, wollte ich nicht auch noch den Rückversand bezahlen. Auf meine 2 malige Kontaktaufnahme... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Sneakin : Sneakers, Fashion and Trendy Clothing
Coordonnées de contact
2 rue Lavoisier , 37270 , Montlouis-sur-Loire France , France
- +33 1 86 47 62 58
- contact@sneakin.shop
- sneakin.shop
3,5
Moyen
189 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Sneakin
Hello,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
i heard alot of people saying it came…
i heard alot of people saying it came in a week and my school already started and it never came
26 août 2025
Réponse de Sneakin
Hello,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
Réponse de Sneakin
Hello,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more so that we can resolve this issue. Please contact our customer service department at customer@spacefoot.com (including your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
Don't have my shoes and can't get a…
Don't have my shoes and can't get a replied email with tracking. Feels like a scam
8 août 2025
Réponse de Sneakin
Hello,
Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us and we would like to know more so that we can resolve this issue.
Please contact our customer service team at customer@spacefoot.com (mailto:customer@spacefoot.com) (quoting your order number)
so that we can find a solution.
Have a great day,
The Spacefoot customer service team
I was a little worried since the shoe…
I was a little worried since the shoe were coming frm France. Got them on time thru fedx very happy they will b my go to frm here on out seen more shoes luv this place😁😀😀
14 août 2025
Réponse de Sneakin
Hello,
Thank you very much for placing your trust in us and for sharing your feedback.
Your satisfaction is our motivation, and we look forward to welcoming you back to provide you with an exceptional experience.
Have a great day! 😁
The customer service team of Spacefoot
Great product line
Great product line. Hate the delivery charges @ $35. That’s too high.
31 juillet 2025
Réponse de Sneakin
Good morning,
We are pleased that you found your experience satisfying and we would be delighted to receive further feedback on how we can further improve our service.
We hope to satisfy you again soon,
Have a great day and see you soon! 😀
The Spacefoot Team
At first I was a little skeptical about…
At first I was a little skeptical about this company. I am used to ordering from teh BIG BOYS and thought this company may not be legit. BUT they came through. The product was awesome and everything I could have wished for.
18 juillet 2025
Réponse de Sneakin
Hello! Thank you Sara for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
Réponse de Sneakin
Hello,
Thank you very much for placing your trust in us and for sharing your feedback.
Your satisfaction is our motivation, and we look forward to welcoming you back to provide you with an exceptional experience.
Have a great day! 😁
The customer service team of Spacefoot
Shoes never arrived
Shoes never arrived. Not sure if it was a fedex error but still very disappointed. Says delivered and i checked everywhere. Checked cameras no delivery being made. Contacted FedEx they said to contact Sneak’In. No proof of delivery either. I emailed Sneak’In and got no response.
23 juillet 2025
Réponse de Sneakin
Hello Mr. Farooq,
Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
We would like to inform you that we have tried to contact you by phone without success.
In order to resolve your issue and ensure your satisfaction, we have also sent you an email.
We hope that you will be able to read it and that our efforts will result in a more positive customer experience.
However, if you would like to contact us by another means, please do so via customer@spacefoot.com
(please specify your order number again).
Have a great day,
The Spacefoot Customer Service Team
great service no complaints
9 juillet 2025
Réponse de Sneakin
Thank you for your feedback! We are happy to hear that you are satisfied.
We hope to see you again soon!
The entire customer service team at Spacefoot wishes you a pleasant day 😀
Quick and efficient shipping from…
Quick and efficient shipping from overseas. Tracking was easy.
3 juillet 2025
Réponse de Sneakin
Hello ,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Easy quick and great products
30 juin 2025
Réponse de Sneakin
Hello ! Thank you Reedy for your review, and for your loyalty!
We're delighted that you like our products and also that your delivery experience lived up to your expectations!
Spacefoot strives to provide exceptional service and fast delivery, and your positive feedback confirms that we are on the right track.
Many thanks for taking the time to share your satisfaction 😀
Don't hesitate to come back regularly to the Spacefoot sites!
New products and low prices are a daily occurrence! 😘
The Spacefoot customer service team
Great price on the 40x25x20 cm…
Great price on the 40x25x20 cm international flight backpack that I couldn’t find in the U.S. I was able to track my package just fine. I opted for USPS cheaper shipping since I wasnt in a hurry for the item. Thanks for a great experience!
25 juin 2025
Réponse de Sneakin
Hello,
Thank you for your positive feedback. Please know that we are doing everything in our power to offer you the most competitive prices.
And to hear that your delivery experience met your expectations! Spacefoot strives to provide exceptional service and fast delivery, and your positive feedback confirms that we are on the right track.
We are delighted that you enjoyed the experience.
We hope to see you again very soon!
Have a great day 😘
The spacefoot customer service team.
I have sent 2 emails asking about…
I have sent 2 emails asking about buying additional shoes size 37 and have not received a response
2 juillet 2025
Réponse de Sneakin
Hello Mr. Gordon,
Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
We would like to inform you that we tried to contact you by phone yesterday without success.
In order to resolve your issue and ensure your satisfaction, we have also sent you an email.
We hope that you will be able to read it and that our efforts will result in a more positive customer experience.
However, if you would like to contact us by another means, please do so via customer@spacefoot.com (mailto:customer@spacefoot.com)
(please specify your order number again).
Have a great day,
The Spacefoot Customer Service Team
I ordered a pair of Gola sneakers and…they sent the wrong size
I ordered a pair of Gola sneakers and it took a few weeks for them to arrive. When I tried them on, they were too small. I ordered a size 9 and they sent me a European size 39--which is a size 8 in America. It took some emails to get a return receipt, and they don't cover the shipping on a return, which was in France.
The best price I could find to return them was almost $50!!! So now I have a $140 pair of sneakers that don't fit and it doesn't make any sense to send them back.
I do not recommend ordering anything from this company. Better to buy from Zappos or Amazon, where errors can easily be fixed!
26 mai 2025
Réponse de Sneakin
Hello Ms. Cameron,
Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
In order to resolve your issue and ensure your satisfaction, we have sent you an email.
We hope that you will be able to read it and that our approach will enable you to have a more positive customer experience.
However, if you would like to contact us by another means, please do so via customer@spacefoot.com, specifying your order number again.
Have a great day,
The Spacefoot Customer Service Team
I already send 4 mails
I already send 4 mails, asked in intagram and nobody answer, then after 18 days, i recieved a refund. That sucks!
3 juin 2025
Réponse de Sneakin
Hello Mr Reyes Barbosa,
We are delighted to have had the opportunity to speak with you on the phone yesterday and thank you for your time.
Please know that we have taken your opinion into account and noted the problem. Rest assured that we are doing our utmost to ensure that this does not happen again.
We hope that our exchange has brought you satisfaction and we remain at your disposal for any further information.
Have a great day,
The Spacefoot Customer Service Team
Unable to return shoes!
It is so frustrating to try to get a response from someone to return an item. I bought shoes too small and am trying to get a prepaid return label since it's too expensive to return through the postal. I purchased a new pair and want to return the first pair.
1 juin 2025
Réponse de Sneakin
Hello Mister Kolodziej,
Please know that we have taken your opinion into account and noted the problem. Rest assured that we are doing our utmost to ensure that this does not happen again.
In order to solve your problem and bring you satisfaction we have sent you an e-mail.
We hope that you will be able to read it and that our approach will allow you to have a more positive customer experience.
However, if you wish to contact us by another means we invite you to do so via the address customer@spacefoot.com (again specifying your order number).
Have a great day,
The Spacefoot customer service team
Great experience Item was shipped immediately
Item was shipped immediately, and arrived in perfect condition.
30 mai 2025
Réponse de Sneakin
Hello Patrick,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Réponse de Sneakin
Hello! Thank you Stella for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
Delivery was fine but I received a…
Delivery was fine but I received a black pair in lieu of the blue I ordered. A little disappointed.
Update: upon review under a much brighter light the color does appear to be indeed blue albeit of a very, very dark shade nearing black. As a consequence I am amending the review from 3 to 5.
1 juin 2025
Réponse de Sneakin
Hello! Thank you Mr Porcari, for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
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