It's been over 3 weeks and still haven't received my shoes. Fedex says they need a document from you and have been waiting now for nearly 2 weeks. Very disappointed that the shoes have been stuck in c... Voir plus
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Lisez les avis des autres
Amazing service!! I purchased a pair of Bronx boots, couldn't get my size in UK and they were £100 more expensive to buy in UK!! Even paying postage they still worked out £85 less! Also, great choice... Voir plus
Delivery was fine but I received a black pair in lieu of the blue I ordered. A little disappointed. Update: upon review under a much brighter light the color does appear to be indeed blue albeit o... Voir plus
L'entreprise a répondu
Schuhe waren im Shop als dunkelblau beschrieben - tatsächlich dunkelgrün. Da ich den Versand bezahlen musste, wollte ich nicht auch noch den Rückversand bezahlen. Auf meine 2 malige Kontaktaufnahme... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Sneakin : Sneakers, Fashion and Trendy Clothing
Coordonnées de contact
2 rue Lavoisier , 37270 , Montlouis-sur-Loire France , France
- +33 1 86 47 62 58
- contact@sneakin.shop
- sneakin.shop
3,5
Moyen
189 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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The running shoes
The running shoes I ordered were delivered yesterday and they are so comfortable. Shopping for them was easy and I was given many choices.
24 mai 2025
Réponse de Sneakin
Hello ,
Thank you for your positive feedback! We're delighted to hear that you're satisfied with your shopping experience and our products. Your satisfaction is what drives us to offer the best collections. Come back soon to discover the latest additions ;)
Have a great day! 😀
The Spacefoot Customer Service Team
Charged $15 for shipping
Charged $15 for shipping - a week later still don't know when I am getting the item I purchase. Questions to zendesk completely ignored and made impossible to respond to. Response I got completely ignored the problem. What an awful experience. I should have paid more to get the same product somewhere else
29 mai 2025
Réponse de Sneakin
Hello Mr. Millheim,
Please know that we have taken your opinion into account and noted the problem. Rest assured that we are doing our utmost to ensure that this does not happen again.
In order to solve your problem and bring you satisfaction we have also you an e-mail.
We hope that you will be able to read it and that our approach will allow you to have a more positive customer experience.
However, if you wish to contact us by another means we invite you to do so via the address customer@spacefoot.com (again specifying your order number).
Have a great day,
The Spacefoot customer service team
Still waiting for my order
Still waiting for my order. I paid an extra money for an early (2 days) delivery back in 5/21 and still waiting.
28 mai 2025
Réponse de Sneakin
Hello Dario,
Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
In order to resolve your issue and ensure your satisfaction, we have also sent you an email.
We hope that you will be able to read it and that our approach will enable you to have a more positive customer experience.
However, if you would like to contact us by another means, please do so via customer@spacefoot.com (mailto:customer@spacefoot.com)
(please specify your order number again).
Have a great day,
The Spacefoot Customer Service Team
Great experience
There is a good variety at a reasonable price. Shipping times were not bad and there was communication throughout the process. I will definitely be ordering again!
19 mai 2025
Réponse de Sneakin
Hello Kayla,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Réponse de Sneakin
Hello Mrs Walker,
Please know that we have taken your opinion into account and noted the problem. Rest assured that we are doing our utmost to ensure that this does not happen again.
In order to solve your problem and bring you satisfaction we have also you an e-mail.
We hope that you will be able to read it and that our approach will allow you to have a more positive customer experience.
However, if you wish to contact us by another means we invite you to do so via the address customer@spacefoot.com (again specifying your order number).
Have a great day,
The Spacefoot customer service team
Réponse de Sneakin
Hello Alfredo,
Thank you for your positive feedback! We're delighted to hear that you're satisfied with your shopping experience and our products. Your satisfaction is what drives us to offer the best collections. Come back soon to discover the latest additions ;)
Have a great day! 😀
The Spacefoot Customer Service Team
Réponse de Sneakin
Bonjour !
Toute l'équipe Spacefoot vous remercie,
⭐⭐⭐⭐⭐
Excellente journée.
L'équipe Spacefoot
Réponse de Sneakin
Hello,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Réponse de Sneakin
Hello Mr Wiggins,
Please know that we have taken your opinion into account and noted the problem. Rest assured that we are doing our utmost to ensure that this does not happen again.
In order to solve your problem and bring you satisfaction we have sent you an e-mail.
We hope that you will be able to read it and that our approach will allow you to have a more positive customer experience.
However, if you wish to contact us by another means we invite you to do so via the address customer@spacefoot.com (again specifying your order number).
Have a great day,
The Spacefoot customer service team
Great packaging to preserve hat shape
Great packaging to preserve hat shape. Long delivery time though.
3 avril 2025
Réponse de Sneakin
Hello ! Thank you Abigail for your review, and for your loyalty!
We are delighted that you like our products.
We've taken your comments into account and we'll do our best to make improvements accordingly.
Don't hesitate to come back regularly to the Spacefoot sites!
New products and low prices every day! 😘
The Spacefoot customer service team
Shipping fare is expensive and delivery days are fake. It takes forever. Do not buy this if you are in a hurry.
They charge high shipping rates because they promie 1-3 days delivery. It has been more than a week and my luggage is stucked anywhere in the world. I will have to travel with another luggage and I have asked them a refund for shipping and they replied to me that "my luggage is on the way". Poor company and service.
2 avril 2025
Réponse de Sneakin
Hello Mrs Pastor Perez,
Please know that we have taken your opinion into account and noted the problem. Rest assured that we are doing our utmost to ensure that this does not happen again.
In order to solve your problem and bring you satisfaction we have sent you an e-mail.
We hope that you will be able to read it and that our approach will allow you to have a more positive customer experience.
However, if you wish to contact us by another means we invite you to do so via the address customer@spacefoot.com
(again specifying your order number).
Have a great day,
The Spacefoot customer service team
Same product, 1/3 the price. Winning!
Product is just as expected for 1/3 the price I’ve seen elsewhere. Thats a win in my book! For reference I’m 5’5” and 140 lbs. I ordered a medium Ichi knit blazer in navy and it fits nicely in the shoulders and waist. Will likely order more colors.
27 mars 2025
Réponse de Sneakin
Hello! Thank you Stacy for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
Very happy with my purchase and with Sneakin's service
I couldn't find the shoes that I ordered anywhere else and was very happy when they arrived. Very quick delivery. Love the shoes.
24 mars 2025
Réponse de Sneakin
Hello! Thank you Laurie for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
I never got my order
27 février 2025
Réponse de Sneakin
Hello Mr Bostick,
Please know that we have taken your opinion into account and noted the problem. Rest assured that we are doing our utmost to ensure that this does not happen again.
In order to solve your problem and bring you satisfaction we have sent you an e-mail.
We hope that you will be able to read it and that our approach will allow you to have a more positive customer experience.
However, if you wish to contact us by another means we invite you to do so via the address customer@spacefoot.com
(again specifying your order number).
Have a great day,
The Spacefoot customer service team
Thank you very much
10 mars 2025
Réponse de Sneakin
Hello Joe,
Thank you for taking the time to share your experience on Spacefoot. We're glad to hear that you're satisfied!
See you soon,
The Spacefoot Customer Service Team
Ordering and delivery was fast and…
Ordering and delivery was fast and easy. Product is cheaper and perfect.
6 mars 2025
Réponse de Sneakin
Hello, thank you for your stars!
Don't hesitate to come back and see us, the products and offers change regularly. Have a great week!
Have a nice day!
The Spacefoot customer service team
Great colorway
Great colorway. Spectacular shine and comfortable sole, making these Birkies a quality buy at a reasonable price point.
3 mars 2025
Réponse de Sneakin
Hello! Thank you Lise for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
Réponse de Sneakin
Hello! Thank you for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
Great experience as always
Great experience as always. It’s my third order from Sneakin. Pretty fast delivery by DHL with clear tracking number. I got my parcel to California less than one week. So happy.
31 janvier 2025
Réponse de Sneakin
Hello,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Just what I was looking for!
Item was as described and the price was lower than other retailers (who were sold out of my size) even including shipping cost. Shipping was faster than many domestic retailers.
27 janvier 2025
Réponse de Sneakin
Hello Tiffany, thank you for this review!
It's very encouraging for the Spacefoot teams!
And especially, thank you for noticing the quality-price ratio we strive for every day!
Customer satisfaction is one of our priorities! 😀
The Spacefoot Customer Service Team
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