SO Resi has been great throughout our shared‑ownership process. The team was supportive, clear, and always quick to help, making everything feel smooth and well‑organised. We really appreciated their... Voir plus
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Lisez les avis des autres
Malcolm Chichester has been brilliant throughout the process of purchasing my first shared ownership property. He’s friendly, approachable, knowledgeable, and his flexibility and willingness to help h... Voir plus
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I recently listed my Shared Ownership property for sale through SO Resi and they have been so easy to work with. The resale process for Shared Ownership is not exactly straightforward, but I felt supp... Voir plus
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Incredible service! Malcolm is an absolute gem! I worked with Malcolm over the phone to sort out my disabled son's accommodation, and I cannot thank him enough. His communication was top-notch, and... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
SO Resi is the brand for shared ownership homes by Metropolitan Thames Valley Housing that makes home ownership possible for more people. Find out how SO Resi can help you get on the ladder. Stay connected with us on socials! Find us on Instagram, YouTube and TikTok by searching @soresihomes
Coordonnées de contact
52 London Road, TW1, Twickenham, Royaume-Uni
- 020 8607 0550
- sales@soresi.co.uk
- soresi.co.uk
Get £1000 towards legal fees!
4,8
Excellent
2 k avis
Aucun historique récent de demande d’avis
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A répondu à 100 % de ses avis négatifs
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Great experience
When I first started looking into shared ownership, I felt quite overwhelmed as I had no idea where to start or what the process involved. From my first enquiry through to completion, Andrea and Jacqui were (and still are) there to guide me and were always happy to answer any questions I had.
They made the whole experience feel so much easier and less daunting. They were always friendly, approachable and so helpful, I really felt supported throughout the entire process. I honestly can’t thank Andrea and Jacqui enough for all their help and support, they made what could have been a stressful experience feel really straightforward and positive.
24 août 2026
Avis spontané
Réponse de SO Resi
Hello Emily
Thank you for your wonderful review. We're delighted to hear that Andrea and Jacqui were able to guide and support you throughout your Shared Ownership journey. Buying your first home can feel overwhelming, so it's fantastic to know they helped make the process straightforward, positive, and less daunting.
We'll be sure to pass on your kind words to Andrea and Jacqui.
Kind regards
SO Resi Sales Hub Team
A hassle free experience
Thanks for making my journey go so smoothly and I appreciated the speedy correspondences along the way. Huw, René and Heidi were amazing.
15 août 2026
Avis spontané
Réponse de SO Resi
Hello
Thank you for your kind review. We're delighted to hear that your journey went so smoothly and that Huw, Renée and Heidi provided such excellent support throughout the process.
We'll be sure to pass on your wonderful feedback to them.
Kind regards
SO Resi Sales Hub Team
We’ve had a really positive experience…
We’ve had a really positive experience with SO Resi from start to finish. The customer service has been friendly, professional and very helpful throughout the whole process. Whenever we had questions or needed help with paperwork or arranging different things, the team was always happy to assist and made everything much easier for us.
We’re also absolutely delighted with our new home. The development is beautiful, modern and very well designed, and it already feels like a lovely place to live.
A big thank you to everyone at SO Resi who helped us along the way. We’re very happy with our experience and would definitely recommend SO Resi to others looking for their new home. 🏡❤️
21 août 2026
Avis spontané
Réponse de SO Resi
Hello
Thank you for your wonderful review. We're delighted to hear that you had such a positive experience with SO Resi and that our team was able to support you throughout your home-buying journey.
It's fantastic to know that you're so happy with your new home and the development. Your kind words about our customer service and support mean a great deal to us.
Thank you for choosing SO Resi, and we wish you many happy years in your new home.
Kind regards
SO Resi Sales Hub Team
Sylvana was always very helphul and…
Sylvana was always very helphul and responsive. Communication between us was excellent both e-mails and calls. She responded to queries . She always explained the problem and helped to solve.
20 août 2026
Avis spontané
Réponse de SO Resi
Hello
Thank you for your lovely review. We're delighted to hear that Sylvana was so helpful and responsive throughout your journey. It's wonderful to know that her clear communication and support helped resolve any queries you had along the way.
We'll be sure to pass on your kind feedback to Sylvana.
Kind regards
SO Resi Sales Hub Team
Amazing Staff at SO Resi
Tyler and Anna have both been absolutely amazing at SO Resi. They have made the start of my house buying process in shared ownership feel easy to understand and complete all documentation. They have been super approachable, easy to contact and always happy to help. Being a first time buyer I was nervous but they totally put my mind at ease and explained everything clearly. Thank you both so much!
22 août 2026
Avis spontané
Réponse de SO Resi
Hello Millie
Thank you for your wonderful review. We're delighted to hear that Tyler and Anna have made your Shared Ownership journey easy to understand and supported you throughout the process. It's great to know they helped put your mind at ease as a first-time buyer.
We'll be sure to share your kind words with them both.
Kind regards
SO Resi Sales Hub Team
Good for first time buyers
Renee and Heidi were very helpful through the whole process. Would recommend. We were buying our first property and they helped us a lot with the process.
21 août 2026
Avis spontané
Réponse de SO Resi
Hello Deniz
Thank you for your lovely review. We're delighted to hear that Renee and Heidi were able to support you throughout your first home-buying journey and make the process easier for you. We'll be sure to pass on your kind comments to them.
We wish you every happiness in your new home!
Kind regards
SO Resi Sales Hub Team
Had a great first viewing with Rosh &…
Had a great first viewing with Rosh & Malcolm. Was my first time looking at Shared Ownership, Malcolm was very knowledgeable when showing us around and answering all my questions without putting pressure on.
20 août 2026
Avis spontané
Réponse de SO Resi
Hi Alex,
Thank you for your lovely feedback. We're so pleased to hear that Rosh and Malcolm made such a positive first impression and helped you feel comfortable exploring Shared Ownership. We'll be sure to pass on your kind words to them. Wishing you all the best on your homebuying journey!
Kind Regards,
SO Resi Sales Hub Team
Some delays in processes which were…
Some delays in processes which were resolved but frustrating
20 août 2026
Avis spontané
Réponse de SO Resi
Hi Stephen,
Thank you for your feedback. We're sorry to hear there were some delays during the process and understand how frustrating this can be. We're pleased the issues were ultimately resolved, and we appreciate your patience throughout. Wishing you all the best for the future.
Kind Regards,
SO Resi Sales Hub Team
Katie was great at communicating and…
Katie was great at communicating and supporting the transaction throughout to completion.
19 août 2026
Avis spontané
Réponse de SO Resi
Hello David
Thank you for your kind feedback. We're delighted to hear that Katie kept you informed and supported throughout the transaction. We'll be sure to pass on your comments to her.
Kind regards
SO Resi Sales Hub Team
Thank you for this positive experience SO Resi
We had an excellent experience with SO Resi, especially thanks to Fran and Angela, who were our Sales and Progression Consultants throughout our property purchase process. They were efficient, knowledgeable, and very supportive from start to finish. As first-time buyers, we anticipated the process to be stressful, but Fran and Angela were always on top of everything, kept us informed every step of the way, and made the entire experience feel smooth, straightforward and professional. We appreciate all of their hard work and would highly recommend SO Resi and their team to anyone purchasing a home. Thank you for making our first home-buying experience such a positive one. Wishing you all the very best!
29 juillet 2026
Avis spontané
Réponse de SO Resi
Hello Jakub
Thank you for your kind review. We're delighted to hear that Fran and Angela made your first home-buying experience such a positive one. We'll be sure to share your feedback with them.
Congratulations on your new home, and we wish you all the very best for the future!
Kind regards
SO Resi Sales Hub Team
A nice viewing appointment at Edcity
My husband and I had a very pleasant viewing appointment with Rosh at Edcity last Saturday. The flat and the whole property is clean and stylish. Rosh is very nice and patient to answer all our questions. We are really dreaming about our future life here!
15 août 2026
Avis spontané
Réponse de SO Resi
Hi Huitang,
Thank you for your lovely review.
We're delighted to hear you and your husband enjoyed your visit to EdCity and that Rosh made such a positive impression.
We'll be sure to pass on your kind words.
We wish you the very best!
Kind regards,
So Resi Sales Hub Team
Falon Muli - an asset to the business
Falon Muli in the after sales team has been undoubtedly amazing to have work on my case, my sale took over 6 months and she is always on the ball and some points chasing me for updates! Falon was extremely professional, relayed information clearly and with confidence. She kept me calm and some points felt like talking to a friend which is what I needed in this process as it was scary! Falon is an asset to SoResi and the after sales team.
17 août 2026
Avis spontané
Réponse de SO Resi
Hi Polly,
Thank you for your kind review.
We're delighted to hear that Falon provided such excellent support throughout your sale. We'll be sure to pass on your feedback to her.
Thank you for recognising her professionalism, communication, and dedication during what can be a stressful process. We wish you all the best!
Kind regards,
So Resi Sales Hub Team
Réponse de SO Resi
Hi Domingo,
Thank you for your kind words. We're delighted to hear that Heidi and the SO Resi Sales team were able to support you throughout the process and provide a positive experience. We really appreciate your feedback and wish you all the best in your new home!
Many Thanks,
SO Resi Sales Hub Team
Professional
I went to view the apartments with Malcolm and the whole experience was very positive. Malcolm showed me all the apartments I was interested in plus some additional ones I have asked during the visit. He was very helpful and provided me with a lot of valuable information on the following process and timelines. Generally very positive and professional experience.
11 août 2026
Avis spontané
Réponse de SO Resi
Hi Kamil,
Thank you for taking the time to share your feedback.
We're delighted to hear that you had such a positive experience. We'll be sure to pass your kind comments on to Malcolm, who I'm sure will appreciate your recognition of his helpful and professional approach.
Kind regards,
SO Resi Sales Hub Team
So resi - outstanding 5 stars from me.
We have recently moved into our new so resi home, and I honestly cannot recommend them enough, especially Karen and Daljit enough. They were absolutely unbelievable throughout the whole process.
From start to finish, they kept us updated, supported us and reassured us every step of the way. Nothing was ever too much trouble, no matter how big or small the issue was. They even went above and beyond their roles to make sure we had a smooth transition into our new home.
We definitely didn’t have the easiest ride, as we were selling our old home and buying through SO Resi at the same time, but you honestly wouldn’t have known it. Karen and Daljit never once made the process feel stressful. They were always there to answer questions, provide updates and put our minds at ease whenever we needed it.
Their communication, support and genuine care made such a difference to what could have been a very stressful experience.
Thank you both so much for everything you did for us. We truly appreciate it and couldn’t recommend you enough! ⭐⭐⭐⭐⭐
12 août 2026
Avis spontané
Réponse de SO Resi
Hi MJ,
Thank you so much for your amazing 5-star review and for taking the time to share your experience.
We're absolutely delighted to hear that Karen and Daljit provided such exceptional support throughout your journey. Your kind words about them going above and beyond their roles will mean a great deal to both Karen and Daljit, and we'll be sure to share your feedback with them.
Providing a supportive and positive experience for our customers is incredibly important to us, and it's fantastic to hear that this was reflected throughout your purchase.
Congratulations on your new home, and thank you again for your recommendation. We wish you many happy years there.
Kind regards,
SO Resi Sales Hub Team
100% Done
Thank you So Resi and special thank you to Sylvana Conroy, she was incredibly helpful and professional through each stage ot the process 🙏
12 août 2026
Avis spontané
Réponse de SO Resi
Hi Gaetano,
Thank you so much for your fantastic 5-star review.
We're delighted to hear that you had a positive experience with So Resi and that Sylvana was able to support you throughout the process. We'll be sure to share your kind words with her, as we know she'll be thrilled to receive your feedback.
Kind regards,
SO Resi Sales Hub Team
Would recommend EdCity!
Marcus was great! Extremely open and friendly, made the experience so much smoother.
31 juillet 2026
Avis spontané
Excellent client relations
My experience dealing with Franchesca at the Cambourne site has been refreshing and positive. She goes above and beyond to find us something to suite our needs. She is very professional and empathetic in her approach.
20 juillet 2026
Avis spontané
Réponse de SO Resi
Hi Rose,
Thank you so much for your wonderful 5-star review.
We're delighted to hear that you've had such a positive experience with Francesca at Cambourne. It's fantastic to know that her professionalism, empathy and commitment to finding a home that meets your needs have made such a positive impression. We will be sure to pass your kind feedback.
Thank you again for taking the time to share your experience.
Kind regards,
SO Resi Sales Hub Team
Excellent Customer Service
We recently received our Memorandum of Sale for our shared ownership home at the So Resi Peckham development, and we are very pleased with the service we received.
A special thank you to Renee and Huw for their outstanding support throughout this stage of the process. They were professional, knowledgeable, and always willing to answer our questions. Their guidance made everything much clearer and helped the process move forward smoothly.
Buying a home can be stressful, but Renee and Huw were patient, responsive, and supportive from start to finish. We truly appreciate their dedication and excellent customer service.
31 juillet 2026
Avis spontané
Réponse de SO Resi
Hi Abdullah,
Thank you for taking the time to share your experience.
We are delighted to hear that you are pleased with the service you received during the purchase of your Shared Ownership home at SO Resi Peckham.
It's wonderful to hear that Renee and Huw provided professional, knowledgeable and responsive support throughout this stage of your journey. Buying a home can often feel complex, so we're pleased that their guidance helped make the process clearer and enabled everything to progress smoothly.
We will be sure to pass on your kind feedback to Renee and Huw, who will be delighted to know the positive impact they had on your experience.
Congratulations on reaching this exciting milestone, and we wish you all the very best in your new home.
Kind regards,
SO Resi Sales Hub Team
I have had a wonderful experience with Weronika
I have had a wonderful experience with Weronika. She has been incredibly kind, professional and supportive throughout the whole process.
She has been a great listener and really took the time to understand my situation. Her patience, kindness and professionalism made a stressful process feel much easier, and I really appreciate all the support and guidance she has given me.
Thank you so much, Weronika!
4 août 2026
Avis spontané
Réponse de SO Resi
Hi Mickaëlle,
Thank you for taking the time to share your feedback.
We are delighted to hear that you had such a positive experience with Weronika throughout your journey. It is wonderful to know that her kindness, professionalism and supportive approach helped make the process easier for you.
We will be sure to pass your kind words on to Weronika, who will be delighted to receive your feedback and recognition.
Thank you once again for sharing your experience, and we wish you all the very best for the future.
Kind regards,
SO Resi Sales Hub Team
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