Our contact was Keith Ahmed, who handled our remortgage process efficiently and professionally from start to finish. Keith provided clear instructions throughout and kept us fully informed at ev... Voir plus
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Lisez les avis des autres
Emily Jefferson handled our file, we were remortgaging. She was spot on, super efficient and didn't have to chase her at all. Would recommend.
First time buyer, communication was poor, no status updates, continually had to chase to confirm that they had the documents from both parties needed, they continually asked me to submit documents tha... Voir plus
We used Keith Ahmed for our remortgage and we couldn’t recommend him enough! He was always friendly, prompt with his replies and I never felt stupid asking him multiple questions, he was super patient... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We’re a law firm who specialise in conveyancing. We’re led by technology, focused on client satisfaction and committed to you.
Coordonnées de contact
Burdsall House, Derby Conference Centre, London Road, DE24 8UX, Derby, Royaume-Uni
- 0333 323 1091
- enquiries@sortlegal.co.uk
- sortlegal.co.uk
4,5
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Communication was easy and engaging…
Communication was easy and engaging with quick responses and explaining detail to me at my level. Very helpful, would use again.
1 juillet 2026
Avis spontané
Réponse de Sort Legal
Thank you so much for taking the time to review!
We are delighted to hear that communication was easy. Making the legal process easy to understand and being responsive is exactly what we strive for.
Knowing that you would choose to use our services again means a lot to us. Thank you for your support!
Réponse de Sort Legal
Thank you for taking the time to leave us a review and for your kind recommendation to others. It means a lot to us 😊
Keith Chow was very quick with his…
Keith Chow was very quick with his responses, I was really pleased with their service and how simple everything was.
1 juillet 2026
Avis spontané
Réponse de Sort Legal
Thank you so much for taking the time to leave us a review!
We are delighted to hear that you were pleased with our service and that everything felt simple and straightforward. We will be sure to pass on your wonderful feedback to him.
Thank you for choosing Sort Legal, and please don't hesitate to reach out if you ever need our services again in the future!
Keith Chow's legal support throughout…
Keith Chow's legal support throughout the remortgage process was excellent. His timely responses, and professionalism made everything so much easier. Thank you so much Keith as well as to your colleague Tandy.
1 juillet 2026
Avis spontané
Réponse de Sort Legal
Thank you so much for the excellent review!
We are absolutely thrilled to hear that your remortgage process was made so much easier thanks to Keith's timely responses and professionalism. We will be sure to pass your wonderful comments and thank you along to both Keith and Tandy, they will be delighted to know their teamwork made such a positive impact.
Really helpful
Really helpful. Everything progressed as expected, with regular updates and quick responses to questions.
1 juillet 2026
Avis spontané
Réponse de Sort Legal
Thank you so much for taking the time to leave us a review!
We are delighted to hear that you found our team really helpful and that everything progressed exactly as expected.
Thank you for choosing Sort Legal, and please let us know if we can ever help you again in the future!
Great service from start to finish
Great service from start to finish. Kept informed each step of the way.
Very impressed with the online efficient service in selling my auntys home.
30 juin 2026
Avis spontané
Réponse de Sort Legal
We are delighted to hear that you experienced great service from start to finish. Selling a property on behalf of a family member is an important responsibility, so we are thrilled that you liked the ease of our online service.
Thank you for choosing Sort Legal, and please don't hesitate to reach out if we can ever help you or your family again in the future!
Brillant!
They were absolutely Brillant in dealing with our re-mortgage. Very good online portal, fast and effect. Depay with Mahenoor, again was Brillant. Cant recommend enough!
26 juin 2026
Avis spontané
Réponse de Sort Legal
Thank you so much for the brilliant review!
We are absolutely thrilled to hear that you had such a great experience with our online portal and that the remortgage process was fast and effective for you. Mahenoor always goes above and beyond to provide excellent service, so we will be sure to pass your comments to her.
Thank you so much for your high recommendation, and please don't hesitate to reach out if you ever need our services again in the future.
We had a really good experience with…
We had a really good experience with sort legal. Thank you to Ria and Annie for sorting everything for us.
23 juin 2026
Avis spontané
Réponse de Sort Legal
Thank you so much for the lovely review!
We are delighted to hear that you had a really good experience with Sort Legal. Ria and Annie will be pleased to know that their hard work made everything go smoothly for you, we will be sure to pass your thanks to them both!
Thank you for choosing us, and please don't hesitate to reach out if we can ever help you again in the future.
100% trustworthy firm
100% trustworthy firm. They will take care. Initially I thought thinks moving very slow .later it pick up the speed and process completed as per expected time. Thank you for Arshana who was there talking to me when I need any clarification. Also thank you for all the team who all are behind the screen for helping to completing the process.i will recommend you and the firm who needs it.
Thank you
John & Sharon
26 juin 2026
Avis spontané
Réponse de Sort Legal
Thank you so much for taking the time to share your experience with us!
We are absolutely delighted to hear that you found our firm 100% trustworthy and felt well taken care of. We completely understand that the initial stages of a legal transaction can sometimes feel like they are moving a bit slowly while the groundwork is being done, so we are glad the momentum picked up and everything was completed right on schedule for you.
Arshana will be pleased to hear your kind words about her support and guidance whenever you needed clarification, and we will be sure to pass your thanks along to her.
Thank you so much for your high recommendation, and we wish you both all the very best for the future!
Cannot fault sort legal at all
Cannot fault sort legal at all. Arshana has been absolutely fantastic will be using again if and when needed. Thanks so much
26 juin 2026
Avis spontané
Réponse de Sort Legal
Thank you so much for the fantastic review!
We are pleased to hear that you couldn't fault our service and that Arshana was fantastic throughout your journey. We will be sure to pass your thanks along to her, she will be delighted to hear your feedback!
Knowing that you would choose to use us again in the future is the best compliment we could ask for. Thank you for choosing Sort Legal, and please don't hesitate to reach out if and when you need us again!
Thank you very much
Thank you very much Vicky Foster and William Okoi. You were very patient in listening to our concerns and we truly appreciate your support and professionalism.
There was a small communication gap, as we usually receives updates only when we asked.We understand this may have been because there were no new updates or you were busy managing other cases.
Although the process took almost 3 months, we are very grateful for your help in getting this done.
15 juin 2026
Réponse de Sort Legal
Thank you so much for taking the time to share your feedback with us following the completion of your case.
We are incredibly grateful for your kind words regarding Vicky and William. They always strive to be as patient, supportive, and professional as possible, so we will be sure to pass your lovely thank you along to them both.
We also really appreciate your constructive feedback. We completely understand how reassuring proactive updates can be, even when a case is just progressing steadily behind the scenes. We will certainly share your insights with our team to help us improve our communication and keep our clients better informed at every stage.
Thank you again for choosing Sort Legal, and we wish you all the very best for the future!
Strong Recovery After a Difficult Start – Excellent Service from Annie R
I used Sort Legal for a residential property purchase.
Initially, I was disappointed with the service and would likely not have considered using them again. The solicitor originally assigned to my matter did not appear especially proactive and often took weeks to respond to requests, including relatively straightforward actions such as sending emails to the other party’s solicitors.
However, my experience improved significantly once my matter was reassigned to Annie R. She responded to most requests on the same day and was proactive in chasing the other party’s solicitors whenever progress slowed.
I was particularly impressed that, despite being a trainee solicitor, she demonstrated a strong level of knowledge and attention to detail. She raised points and asked questions of the other party’s solicitors that I had not even considered, which gave me confidence that my purchase was being handled thoroughly.
Had I worked with Annie R from the beginning, this would have been a five-star experience.
21 juin 2025
Avis spontané
When buying a house usually you have to…
When buying a house usually you have to do a lot of the running around
My solicitor Elliot, was absolutely amazing
Not only did he walk me through each stage of the process but also helped me get all the information I needed to complete the transaction
He also went above and beyond with detailed instructions and information where required
Explaining elements of the process that I did not fully understand
He also gave me options and guidance on elements that I needed to make decisions on
Absolutely the best firm to use
Especially if it’s your first time
12 juin 2026
Réponse de Sort Legal
Thank you so much for taking the time to share your fantastic experience with us!
We will be sure to pass your wonderful words along to Elliot. We are especially grateful for your high recommendation to first-time buyers, that is a huge compliment.
Thank you for choosing Sort Legal, and congratulations on your new home!
A great company to work with
A great company to work with, nothing is too much trouble, and always happy to help
17 juin 2026
Avis spontané
Réponse de Sort Legal
Thank you so much for the wonderful review!
We are pleased to hear that you found us great to work with and that you felt well-supported throughout.
Thank you for choosing Sort Legal, and please don't hesitate to reach out if we can ever assist you again in the future!
Ria and Annie were amazing
Ria and Annie were amazing! Quick replies and constant updates, have already recommended to others!
13 juin 2026
Avis spontané
Réponse de Sort Legal
Thank you so much for the fantastic review!
We are pleased to hear that Ria and Annie were amazing and kept you well-informed with quick replies and constant updates. We will be sure to pass your wonderful comments along to them both, they will be delighted to know they made such a positive impact.
There is no higher compliment than a personal recommendation, so thank you so much for passing our name along to others. We truly appreciate your support!
Would Definitely Recommend
Claudia has been extremely patient and helpful with my recent remortgage. I was kept informed and up to date whilst also being offered support and guidance when I had questions and queries. I would recommend without hesitation, thank you:
12 juin 2026
Avis spontané
Réponse de Sort Legal
Thank you so much for taking the time to share your experience with us!
We are pleased to hear that Claudia provided such excellent support during your recent remortgage. Remortgaging can come with plenty of questions, so we're thrilled that Claudia's patience, guidance, and updates kept you feeling informed throughout.
We will be sure to pass your lovely thank you to her. Thank you for recommending us without hesitation, it means a lot to the team!
If I can give 0 I would.
If I can give 0 I would.
Budget solicitors living up to their name, nothing is moving on our chain for no reason other than our incompetent solicitor Amjad Khan! We bought knowing there was a small chain above, relatively easy, everyone has been waiting on ME! but it's not me it's my solicitor! I've advised I want to move now, but he's not prepared to make it happen! WORST SERVICE EVER!
8 juin 2026
Avis spontané
Réponse de Sort Legal
Thank you for your feedback.
We take concerns about our service very seriously and would like the opportunity to investigate the issues you have raised. As we are unable to discuss the specifics of your case in a public forum, please contact our team at feedback@sortlegal.co.uk with your details so that we can review your matter.
We appreciate you bringing this to our attention and look forward to hearing from you.
Had a remortgage in April'26
Had a remortgage in April'26. It was slightly frustrating to convince Mahenoor's supervisor (forgot her name) that a property value (which includes land) is different from re-build cost.
28 avril 2026
Avis spontané
Réponse de Sort Legal
We are pleased that your remortgage completed, although we are sorry to hear that parts of the process were frustrating.
Your comments have been noted and will be shared with the relevant team to help us improve our service. We appreciate you taking the time to provide feedback and wish you all the best for the future.
Excellent conveyancing service
We used Sort Legal for our recent house move (including buying and selling). We had been recommended them by our friend who is an estate agent and has used them many times. Holly B and Sophie H were absolutely amazing throughout our process. Our move was under time pressure and included some legal difficulties from all parts of the chain. Holly and Sophie were so prompt to respond to anything thrown their way, and I really believe that our chain may have fallen through if it wasn't for their swift, professional and efficient actions. We never want to move again(!), but can highly recommend Sort Legal, and particularly Holly and Sophie, for those that do!
29 mai 2026
Avis spontané
Réponse de Sort Legal
Thank you for taking the time to leave a review.
We are delighted to hear that Holly and Sophie provided such exceptional support throughout your sale and purchase. Your comments perfectly reflect the level of service we strive to deliver. They will be thrilled to know that their hard work and commitment made such a positive difference to your moving experience.
While we completely understand your desire not to move again anytime soon, we truly appreciate your recommendation and wish you every happiness in your new home.
Réponse de Sort Legal
Thank you for your kind review! We're delighted to hear that you had a great experience with us.
Faiza will be pleased to know that her professionalism and helpful approach made a positive difference. We truly appreciate your feedback and thank you for choosing Sort Legal.
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