Our contact was Keith Ahmed, who handled our remortgage process efficiently and professionally from start to finish. Keith provided clear instructions throughout and kept us fully informed at ev... Voir plus
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Lisez les avis des autres
Emily Jefferson handled our file, we were remortgaging. She was spot on, super efficient and didn't have to chase her at all. Would recommend.
First time buyer, communication was poor, no status updates, continually had to chase to confirm that they had the documents from both parties needed, they continually asked me to submit documents tha... Voir plus
We used Keith Ahmed for our remortgage and we couldn’t recommend him enough! He was always friendly, prompt with his replies and I never felt stupid asking him multiple questions, he was super patient... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We’re a law firm who specialise in conveyancing. We’re led by technology, focused on client satisfaction and committed to you.
Coordonnées de contact
Burdsall House, Derby Conference Centre, London Road, DE24 8UX, Derby, Royaume-Uni
- 0333 323 1091
- enquiries@sortlegal.co.uk
- sortlegal.co.uk
4,5
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Anna was excellent
Anna was excellent! Very helpful and would respond to our queries very quickly :)
1 mai 2026
Avis spontané
Réponse de Sort Legal
Thank you for your lovely review. We’re so pleased to hear that Anna provided such excellent support and was able to respond to your queries quickly throughout the process.
We appreciate your feedback and will make sure your kind words are passed on to Anna. Thank you again for choosing Sort Legal!
Réponse de Sort Legal
Thank you for your kind review. We’re delighted to hear that you were happy with the service and communication you received. Your feedback is greatly appreciated, and thank you for choosing Sort Legal.
Really good communication at all…
Really good communication at all stages, fair and transparent pricing, really took a lot of the stress out of the process. Special thanks to Arshana!
1 mai 2026
Avis spontané
Réponse de Sort Legal
Thank you for your wonderful feedback. It’s great to know we were able to take some of the stress out of the process for you.
We’ll be sure to pass your special thanks on to Arshana—she’ll be very pleased to hear it. Thank you again for choosing Sort Legal.
Good communication
Good communication, very reasonable fees. Handled our difficult situation well. We would recommend Sort Legal to everyone
30 avril 2026
Avis spontané
Réponse de Sort Legal
Thank you for your kind review. We’re really pleased that we were able to support you effectively through a difficult situation.
We truly appreciate your recommendation and are grateful you chose Sort Legal. Thank you again for your feedback.
We used sort legal for our sale and…
We used sort legal for our sale and purchase, recommended by our mortgage broker. Our case wasn’t completely straight forward but Elliot dealt with it all really well and communicated well with us the whole time. He was really responsive to emails, and answered any queries we had along the way. Thanks again ☺️
30 avril 2026
Avis spontané
Réponse de Sort Legal
Thank you for your lovely feedback. We’re really pleased to hear that your sale and purchase went smoothly with our support, especially given the more complex aspects of your case.
It’s great to know that Elliot kept you well informed throughout, We’ll be sure to pass your kind words on to him.
Thank you again for choosing Sort Legal.
We are very pleased with the service…
We are very pleased with the service from Sort Legal and all staff we have been in contact with.
When all documents are sent correctly the process was smooth and quick.
A big thank you to Arshana
30 avril 2026
Avis spontané
Réponse de Sort Legal
Thank you for your kind feedback. We’re really pleased to hear that you were happy with the service from Sort Legal and the team.
We’ll be sure to pass your thanks to Arshana—she’ll really appreciate it. Thank you again for choosing Sort Legal.
Elliot pipes is the best solicitor we…
Elliot pipes is the best solicitor we have EVER had to deal with.
Took time to explain everything so well and when we didn’t understand certain things he was so patient.
Near the end he made everything so easy and the week of the move was made stress free because of his efforts. Would recommend to everyone. Very very happy! Thanks so much to Elliot and Lava
23 avril 2026
Réponse de Sort Legal
Thank you for your wonderful feedback. We’re delighted to hear that Elliot was able to guide you through the process so clearly and patiently.
It’s especially great to know that the week of your move felt stress-free thanks to his efforts. We’ll also make sure your thanks are passed on to Lava.
We really appreciate your recommendation and kind words—thank you for choosing Sort Legal.
Ava, Amjad and Megan 5*s
Ava, Amjad and Megan were fantastic through an extremely stressful process. They were always keeping us up to date but there was difficulties presented along the way by other parties in the chain. With this I fully trusted them to carry on going without my input. Thank you to the three of you. Mr & Mrs Bates.
29 avril 2026
Avis spontané
Réponse de Sort Legal
Thank you, Mr & Mrs Bates, for your kind review. We’re really pleased to hear that Ava, Amjad, and Megan were able to support you through the process.
It’s great to know they kept you well updated and helped manage the difficulties that arose in the chain.
We’ll be sure to pass your thanks on to them all—they’ll really appreciate your feedback. Thank you again for choosing Sort Legal.
Efficient thorough Service and all questions answered
I had the pleasure of using Sort Legal for my recent property sale and purchase, Vicky and William were fantastic in answering any questions and guiding us through the process. They dealt with any issues promptly and in a timely manner. Although they were quick, they were very thorough and conscientious with all conveyancing matters. I cannot recommend working with them highly enough.
20 avril 2026
Réponse de Sort Legal
Thank you for your wonderful feedback. We’re delighted to hear that Vicky and William supported you so well throughout your sale and purchase.
It’s great to know they were able to answer your questions and guide you through the process. We really appreciate your recommendation and kind words, we’ll be sure to pass your feedback on to them both. Thank you again for choosing Sort Legal.
I had a fantastic experience with the…
I had a fantastic experience with the Sort Legal team and cannot recommend them highly enough. As a first-time buyer, Megan and Ava were incredibly patient, professional and supportive throughout the process. They explained everything clearly and answered all questions that I had with expertise, making what started as an overall stressfull endeavour that little bit easier. Thank you both so much!
22 avril 2026
Avis spontané
Réponse de Sort Legal
Thank you for your wonderful feedback. We’re delighted to hear that Megan and Ava were able to support you so well throughout your first-time purchase.
We really appreciate your kind words and will be sure to pass your thanks on to them both. Thank you again for choosing Sort Legal and congratulations on your new home!
Amber and Symonne from sort legal were…
Amber and Symonne from sort legal were brilliant at helping me with my purchase case , especially towards the end . Nothing was ever too much trouble for them . Thank you very much .
8 avril 2026
Avis spontané
Réponse de Sort Legal
Thank you so much for your kind words. We’re delighted to hear that Amber and Symonne were able to support you throughout your purchase, especially during the final stages when things can often feel more demanding.
We’ll be sure to pass your feedback on to them, they’ll really appreciate it.
Wishing you all the best in your new property, and thank you again for choosing Sort Legal.
I remortgaged using Sort Legal and they…
I remortgaged using Sort Legal and they kept me fully informed all the way through. Any questions I had were answered promptly and professionally. They offered help with documentation too. I would use again.
1 avril 2026
Réponse de Sort Legal
Thank you for your great feedback. We’re really pleased to hear that you felt well informed throughout your remortgage and that our team could support you promptly and professionally whenever you had questions.
We truly appreciate your trust in us and would be delighted to help you again in the future.
Quality value for money service.
A straightforward remortgage to a High St lender. First time I have used Sort Legal. Ashana was professional, kept me well informed thrroughout the process and provided a quality, timely, value for money service.
I definitely recommend and would use again without hesitation.
14 avril 2026
Avis spontané
Réponse de Sort Legal
Thank you for taking the time to share your experience. We’re delighted to hear that your remortgage went smoothly and that Ashana provided such a great service.
Keeping our clients well informed is a key priority for us, so it’s great to know you felt supported at every stage of the process.
We appreciate your recommendation and would be more than happy to assist you again in the future.
Sort Legal provided me with a excellent service
Sort Legal recently provided me with their services.
From my experience Sort Legal services was excellent and reliable. Their representatives communicated clear, very well and prompt, no delays at all. Keith Chow was the representative dealing with my case and his professionalism, communication and services was excellent from start to completion. I highly recommend Sort Legal and Keith Chow. Thank you.
7 avril 2026
Avis spontané
Réponse de Sort Legal
Thank you so much for the kind words! We are thrilled to hear that you had such a positive experience with Sort Legal. Providing clear, prompt communication is exactly what we strive for. I’ll be sure to pass your praise along to Keith Chow; he will be pleased to know his professionalism made a difference. We appreciate the recommendation!
First time buyers!
First time buyers. Very clear and informative emails. Kept us up to date constantly with the process and Vicky who delt with us was very good. Top marks 👍
10 avril 2026
Avis spontané
Réponse de Sort Legal
Thank you so much for the 'top marks'! We know how overwhelming the process can be for first-time buyers, so we’re thrilled to hear that our emails kept you informed and at ease. I will be sure to share your kind words with Vicky, she’ll be delighted to know she made such a positive impact on your journey. Congratulations on your new home!
Great service throughout
Claudia carefully navigated us through the remortgage process effectively and efficiently
31 mars 2026
Avis spontané
Réponse de Sort Legal
Hi Michael, thank you for your fantastic feedback for Claudia. It's great to hear how efficiently your remortgage was handled. We'll ensure the feedback is passed on.
We have just completed on our…
We have just completed on our remortgage and Mahenoor looking after us made everything go very smoothly.
Thank you ☺️
8 avril 2026
Avis spontané
Réponse de Sort Legal
Hi Katie, thank you for your fantastic feedback for Mahenoor. It's great to hear that everything went smoothly with your remortgage. We'll ensure this is passed on.
Friendly people and a great service.
Friendly people and a great service.
Kept me up to date all the way along and would recommend them.
7 avril 2026
Avis spontané
Réponse de Sort Legal
Hi Dean, thanks for your feedback. It's great to hear you experienced great service and friendly people, which is what we strive for. I'll ensure your feedback is passed on.
Avoid this firm
Endless delays as we tried to re-mortgage. To the point where I wondered if it was deliberate! We left plenty of time, months rather than weeks, to do this. Sort Legal simply did not seem to know what they were doing. They asked for one piece of ID at a time, then asked for another a week or 2 weeks later. First my husband's passport, then later, mine. Weeks later his driving licence, but not mine. And then, some time later, my driving licence. What was going on? then my signature, witnessed as asked for, on a vital piece of paper, was rejected! WHY ask for a witness, if you are going to reject a signature? And it WAS my signature. No-one's signature is EVER identical. An identical signature is likely to have been traced and therefore be a forgery. Thanks to their slowness and delays I ended up opening a letter from our current mortgage company, threatening to take us to debt collectors! Extremely distressing. They just didn't seem to know what they were doing. Avoid!
30 mars 2026
Avis spontané
Réponse de Sort Legal
Hi Kim, thank you for your feedback and we take it all seriously. As we have no surname, we're unable to locate your file. I have requested information through Trustpilot. To discuss further, please send information through to feedback@sortlegal.co.uk.
Great communication
Great communication, my house move was complicated and took a very long time. Elliot at Sort legal was great, he made sure everything with my purchase was perfect and ensured there wouldn’t be any issues in the future.
10 mars 2026
Réponse de Sort Legal
Hi Lisa, thank you for your fantastic feedback. It's great to hear that you were happy with Elliot's process and ensured you had peace of mind. Thank you
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