Our contact was Keith Ahmed, who handled our remortgage process efficiently and professionally from start to finish. Keith provided clear instructions throughout and kept us fully informed at ev... Voir plus
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Lisez les avis des autres
Emily Jefferson handled our file, we were remortgaging. She was spot on, super efficient and didn't have to chase her at all. Would recommend.
First time buyer, communication was poor, no status updates, continually had to chase to confirm that they had the documents from both parties needed, they continually asked me to submit documents tha... Voir plus
We used Keith Ahmed for our remortgage and we couldn’t recommend him enough! He was always friendly, prompt with his replies and I never felt stupid asking him multiple questions, he was super patient... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We’re a law firm who specialise in conveyancing. We’re led by technology, focused on client satisfaction and committed to you.
Coordonnées de contact
Burdsall House, Derby Conference Centre, London Road, DE24 8UX, Derby, Royaume-Uni
- 0333 323 1091
- enquiries@sortlegal.co.uk
- sortlegal.co.uk
4,5
Excellent
1 k avis
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STAY CLEAR OF THEM!!!!
We were referred to Sort legal as part of the Mortgage deal and I can honestly say that probably that is the only kind of business they are keeping. No one would go to them otherwise. I have seen other reviewers advise that there is a complete communication breakdown within the company and I agree. We had to submit information all that was given twice. Then we were assigned a paralegal from hell - Faiza Saghir - she had an attitude that said that because we needed a mortgage we were lowly beings beneath her. Called a few times - she never returned my call. Would make up arbitrary rules about what paperwork she wanted - I had to send out the same email about 4 times before she was satisfied with what was written in there. I have owned a property for 20 years now and have remortgaged or mortgaes atleast 15-20 times - Never ever I was tempted to just call of the whole deal and look for another mortgage provider like I was on this deal and because of Faiza Saghir. I would advise anyone stuck with these guys to immedaitely request to be assigned another paralegal if your case gets assigned to Faiza.
21 janvier 2026
Avis spontané
Réponse de Sort Legal
Thank you for taking the time to leave your feedback.
We take all feedback seriously, both positive and negative, as it helps us understand where processes may be perceived as falling short and where we can improve. However, we’re unable to identify a case from a public review.
If you have an active or recent matter with us, we would welcome the opportunity to look into this further. Please email feedback@sortlegal.co.uk with your case reference and any relevant details so we can review the file in full.
We are always keen to understand and learn from feedback and appreciate you bringing your comments to our attention.
We just completed our remortgage
We just completed our remortgage, all went smooth and without any issues . Happy to give 4 stars.
K&T
2 février 2026
Avis spontané
Réponse de Sort Legal
Thank you for your review. We’re pleased to hear that your remortgage went smoothly and without any issues.
We appreciate your feedback and your 4-star rating, and we’ll continue striving to provide an even better experience for all our clients.
I had a fantastic experience with Sort Legal
I had a fantastic experience with Trey at Sort Legal while completing my remortgage. From start to finish, Trey did an excellent job and made the whole process feel smooth and stress-free.
He was always reachable and incredibly patient, even when my questions were repetitive. He took the time to explain everything clearly and kept me regularly updated at every stage, which gave me real peace of mind.
The entire remortgage process ran very smoothly thanks to Trey’s professionalism, responsiveness, and attention to detail. I wouldn’t hesitate to recommend Trey and Sort Legal to anyone looking for a reliable and supportive solicitor.
2 février 2026
Avis spontané
Réponse de Sort Legal
Thank you so much for your wonderful review. We’re thrilled to hear that Trey provided such a smooth and stress-free experience during your remortgage.
Your comments about his professionalism, patience, and clear communication are greatly appreciated, and Trey will be delighted to know that his efforts made such a positive impact.
Thank you for recommending Trey and Sort Legal, it means a lot to us. We’re always here to provide the same level of support whenever you need it.
very help full
very help full, quick contact, and assistance with documents.
I highly recommend.
2 février 2026
Avis spontané
Réponse de Sort Legal
Thank you for your kind review! We’re delighted to hear that you found our team helpful and responsive, and that the document assistance was smooth.
We really appreciate your recommendation and are pleased we could support you effectively.
Seamless from start to finish
Seamless from start to finish, great communication and clear instructions when required.
2 février 2026
Avis spontané
Réponse de Sort Legal
Thank you for your review! We’re delighted to hear that your experience was seamless and that our communication and instructions were clear throughout the process.
We really appreciate your feedback and are pleased we could make the process smooth for you.
Fantastic service and we were extremely…
Fantastic service and we were extremely pleased with Keith Chow who kept us informed and made the process that much easier. Highly recommend
2 février 2026
Avis spontané
Réponse de Sort Legal
Thank you for your wonderful review! We’re thrilled to hear that Keith Chow provided fantastic service and made your experience easier by keeping you well informed.
Your recommendation means a lot to us, and we’re delighted you were pleased with the support you received from Sort Legal.
Re-mortgage
I was referred to Sort Legal for a Re-mortgage application and the service I received was excellent they were very helpful at every stage and answered all my questions in a professional and prompt manner. I would fully recommend their services. I would certainly use them again.
1 janvier 2026
Avis spontané
Réponse de Sort Legal
Thank you for your kind review! We’re delighted to hear that your remortgage experience with Sort Legal was excellent and that our team was helpful, professional, and prompt throughout.
We really appreciate your recommendation and look forward to assisting you again in the future.
Excellent
We received fabulous service from the start of our remortgage to completion
Anne was very helpful, efficient and supportive.
Would definitely recommend
2 février 2026
Avis spontané
Réponse de Sort Legal
Thank you for your wonderful review! We’re delighted to hear that Anne provided such helpful, efficient, and supportive service throughout your remortgage.
Your recommendation means a lot to us, and we’re thrilled you had a positive experience with Sort Legal.
Above & Beyond - Megan, Amjad & Ava
We have just conpleted on the purchase of our first home thanks to the help of Megan, Amjad and Ava. We are so deeply grateful to them for guiding us through our first home purchase with such care and kindness.
As first‑time buyers we expected the process to feel overwhelming, but with their support & guidance the process ended up feeling calmer, clearer and genuinely reassuring.
Each question we had was met with patience & every update explained with clarity, which helped us to feel confident throughout one of the biggest experiences of our lives.
We are both extremely happy & would highly recommended Sort Legal's services.
Megan, Ava & Amjad - thank you so much for everything, we couldn’t have wished for a better experience buying our first house.
29 janvier 2026
Avis spontané
Réponse de Sort Legal
Thank you so much for your kind and thoughtful review. We’re absolutely delighted to hear that Megan, Amjad and Ava were able to support you so well throughout your first home purchase and make the process calm and clear.
Buying your first home is such a special milestone, and it means a great deal to us to know you felt supported. Your gratitude and recommendation will be shared with the team, who will be thrilled to read your words.
Congratulations on your new home, and thank you for choosing Sort Legal. We wish you every happiness in this exciting new chapter.
Outstanding Service provided by Yahye
I am a Mortgage Broker who recommended Sort Legal to carry out the conveyancing work for a mutual client.
We ran into a little issue whereby I called the Re-mortgage team and spoke to Yahye who was absolutely brilliant.
He took the time and effort to explain the process, procedures and options available, was professional, polite and clearly very experienced. This helped me to advise the client with a satisfactory resolution.
Thank you Yahye for your help and support, very grateful to you.
28 janvier 2026
Avis spontané
Réponse de Sort Legal
Thank you very much for taking the time to leave a review. We’re delighted to hear about your positive experience with Yahye and that he was able to provide clear, professional guidance to help reach a satisfactory outcome for your client.
We truly value recommendations from our broker partners, and your kind words and gratitude will be passed on to Yahye. Thank you again for your trust and support. We look forward to working with you again in the future.
Absolutely the slowest conveyancers…
Absolutely the slowest conveyancers ever experienced ! They have been acting for my purchaser for months and finally ready to exchange contracts and then nothing ! No date and no reason given except ‘compliance department too busy’. Unbelievable poor service so please avoid !
27 janvier 2026
Avis spontané
Réponse de Sort Legal
Thank you for your comments. We can confirm that you are not a client of Sort Legal, and as such we are unable to reference any case file or comment further.
We can assure you that we always work diligently to progress matters as effectively as possible while ensuring all regulatory and compliance requirements are met.
Brilliant Service
Dione at Sort Legal was brilliant at helping us navigate our remortgage. We found her easy to contact, attentive and responsive. We would recommend Sort Legal to anyone in need of a 3rd party solicitor for support with a remortgage.
23 janvier 2026
Avis spontané
Réponse de Sort Legal
Thank you for taking the time to leave a review. We’re delighted to hear that Dione was able to support you so effectively throughout your remortgage and that you found her attentive and easy to contact.
Your recommendation means a great deal to us, and we’re grateful for the trust you placed in Sort Legal. Please don’t hesitate to get in touch if we can help again in the future.
Anna was brilliant
Anna was brilliant - Took all the stress out of the whole procedure. I would 100% recommend and will most definitely use again in the future!
Brilliant service! Thank You
2 janvier 2026
Avis spontané
Réponse de Sort Legal
Thank you so much for your kind words! We're really glad Anna could make the process stress-free for you. Your recommendation means a lot, and we'd be delighted to help you again in the future. Thanks again for choosing us! 😊
Sort Legal have been amazing
Sort Legal have been amazing. Following a number of failed sales we proceeded to remortgage our property and were recommended their services by our Mortgage Advisor. We couldn’t be happier Faiza prioritised our case as and when needed and even helped significantly with chasing the completion paperwork form Help2Buy. Faiza was friendly, polite and professional at every step. Thank you so much Sort Legal and specifically Faiza we thoroughly and without hesitation recommend your services. Many thanks Mr & Mrs Davis.
2 janvier 2026
Avis spontané
Réponse de Sort Legal
Thank you so much, Mr & Mrs Davis, for taking the time to leave such a kind and detailed review. We’re delighted Faiza was able to support you throughout your remortgage, especially after the challenges you faced with the earlier sales.
Faiza will be pleased to read your comments. Your recommendation means a great deal to us.
Thank you once again for choosing Sort Legal we wish you all the very best for the future.
Excellent service
Excellent service. Always kept informed of everything at each stage of the process. Highly recommend.
19 décembre 2025
Avis spontané
Réponse de Sort Legal
Thank you for taking the time to leave Sort Legal a review. It's great to know our team offered an excellent service and communicated well throughout the process. Good luck in your new home 😊
Great correspondence and honesty from start to finish
Great correspondence and honesty
2 janvier 2026
Avis spontané
Réponse de Sort Legal
Thank you for your kind review and your 5* rating. Your feedback means a great deal to us.
Wow avoid at all costs these are the…
Wow avoid at all costs these are the most useless people in the world
12 janvier 2026
Avis spontané
Réponse de Sort Legal
Thank you for taking the time to leave a review. We take all feedback very seriously, however we’re currently unable to identify this matter from the information provided.
Please could you contact us at feedback@sortlegal.co.uk
with a few more details. If you are a client of ours we’re keen to learn from any concerns and resolve them where possible.
Used this company for our remortgage…
Used this company for our remortgage and paying off our help to buy loan at the same time, really great had no issues!
2 janvier 2026
Avis spontané
Réponse de Sort Legal
Thank you so much for your kind review! We’re really pleased to hear everything went smoothly with your remortgage and Help to Buy loan repayment. It was a pleasure working with you, and we’re glad we could make the process stress-free. If you ever need any help in the future, please don’t hesitate to get in touch
Sorted
The app used for sending documents over was straightforward. The immediate email support I received when I had questions was appreciated. Overall great experience. I would happily use the firm again for a remortgage.
7 janvier 2026
Avis spontané
Réponse de Sort Legal
Thank you for your great feedback. We’re really pleased to hear you found our onboarding straightforward. We embrace technology to make the process as smooth and secure as possible. We’re also glad our team could provide prompt support when you needed it. We truly appreciate your recommendation and would be happy to help with your next remortgage.
Remortgaging
We were remortgaging and Tasleema was very helpful throughout the whole process.
31 décembre 2025
Avis spontané
Réponse de Sort Legal
Thank you for your review. We’re pleased to hear that Tasleema was helpful throughout your remortgage process. I’ll be sure to pass on your feedback to her. If we can assist you again in the future, please don’t hesitate to get in touch.
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