Sperry UK Avis 

84
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Most comfortable shoes I’ve ever bought! Put them straight on in bare feet & have not looked back 🥰 quick delivery - awesome!!

Noté 5 sur 5 étoiles

Service good, boots not so? very rigid sole, causing heel slip, eyelets badly finished.

Noté 5 sur 5 étoiles

Prompt delivery. Really good fitting deck shoes. Nice colour and surprising how soft the leather is. Nice shoes and good service.

Noté 1 sur 5 étoiles

I've signalled there was a problem with DPD delivery to the point that DPD opened a case for missing merchandise at the drop-box. I've even exchanged two email messages with someone (Sophie) from S... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de chaussures

Écrit par l'entreprise

Sperry or Sperry Top-Siders is an American brand of boat shoe designed in 1935 by Paul A. Sperry who slipped on the deck of his boat and fell overboard. From this experience, it drove him to develop the world's first non-slip shoe for boating, inspired by his cocker spaniel's footpads. The range of Men & Women's Shoes includes Boat Shoes, Trainers, Boots & Chukkas, Slippers & Sandals. Shop SperryTopSider.co.uk and receive 10% off your first order when you sign up to emails as well as free saver delivery on orders over £50.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

84 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(84)

39 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Awesome!!!

Good deals! Wide selection and quick, reasonable postage! Recommend this store highly!

14 décembre 2024
Noté 5 sur 5 étoiles

Excellent Quality!

I’ve been wearing Sperry’s for many years and the quality is 2nd to none
Overtime some manufacturers, I could mention let their standards slip however I must say every purchase I’ve made have all been top quality keep up the good work regards a loyal customer

20 novembre 2024
Noté 5 sur 5 étoiles

Muck Boots

My third Pair of Muck Boots- comfortable, lightweight and lovely and neat (Not Clumpy)

12 novembre 2024
Noté 2 sur 5 étoiles

Design Issue.

Ordered a pair of size 10 boots which looked and measured the correct size but I was unable to get the instep of my feet into them because the tongue was attached almost to the top of the lace holes. Sperry'e verdict was that the boots were faulty and as a result refunded the return postage to me.

17 octobre 2024
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Réponse de Sperry UK

Hi there,

Thank you for sharing your experience with us!

We’re really sorry to hear about the trouble with the fit of your boots. It sounds like there may have been a manufacturing fault with the tongue design. If you’d reached out to us before returning them, we would have been happy to provide a returns label for faulty products, as noted in our returns policy. Since the return was made at your own cost, we’re unable to refund those fees, but we’ve now refunded your original delivery charge as a gesture of goodwill.

Thank you again for your patience and understanding.

Team Sperry UK

Noté 5 sur 5 étoiles

Fantastic boat shoes

I was very lucky and won my Sperry boat shoes in a social media competition,The shoes were worth £120 and I am really impressed with the quality of them . Delivery was awesome ,I was contacted for my size ,Then I received my codes for the free shoes and delivery,I went straight to the checkout filled in the details and after another email both from Sperry and post office my shoes arrived the next day.Thank you so much guys.

18 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

quick delivery

quick delivery
size is accurate
boots are comfy

12 septembre 2024
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Réponse de Sperry UK

Dear Marnie,

Thanks so much for your 5-star review! We're thrilled to hear you're satisfied with your purchase.

We look forward to serving you again in the future.

Team Sperry UK

Noté 1 sur 5 étoiles

Poor quality shoes

I purchased a pair of Sperry boat shoes from a different online retailer less than six months ago to replace an old pair I had worn for 10 years. However, the sole on one of the new shoes has already separated from the uppers after a dozen of wears or so. Having contacted both Sperry and the retailer to highlight the issue, neither are willing to offer a refund or replacement, and the shoes can thus be consigned to the waste bin, makingthese the worst shoes I have ever bought. Even my €7 French supermarket espadrilles have outlasted these £110 shoes. This is a very disappointing product from what I otherwise thought of as a classic American heritage brand. I think I will get my boat shoes elsewhere henceforth.

17 septembre 2024
Avis spontané
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Réponse de Sperry UK

Dear Benjamin,

Thank you for sharing your feedback! We’re truly sorry to hear about your experience with the Sperry boat shoes. Unfortunately, since the shoes were not purchased directly from our website, we’re unable to assist with returns or replacements as stated in our returns policy, even if this is regarding a faulty product. This situation is at the discretion of the retailer you purchased from.

We understand how disappointing this must be, and we really hope they can help you resolve the matter. If there’s anything else we can do for you in the future, please don’t hesitate to reach out.

Team Sperry UK

Noté 5 sur 5 étoiles

The best boat shoes you can buy

The best boat shoes you can buy. I've been a customer as far back as I can remember. Brilliant shipping speed. Highly recommended.

16 août 2024
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Réponse de Sperry UK

Dear Charles,

Thank you so much for your fantastic review! We’re thrilled to hear that you love our boat shoes and appreciate your loyalty as a long-time customer.

We look forward to serving you again!

Team Sperry UK

Noté 5 sur 5 étoiles

Easy to order

Easy to order. Arrived on time. Quality pair of shoes

30 juillet 2024
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Réponse de Sperry UK

Dear Charles,

Thanks for the great feedback! We're thrilled that you found it easy to order and that your shoes arrived promptly.

Enjoy your new shoes!

Team Sperry UK

Noté 5 sur 5 étoiles

Great value plus great service makes…

Great value plus great service makes for a relaxed life.

30 juillet 2024
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Réponse de Sperry UK

Hi there,

Thank you so much for your feedback! It means a lot to us to know that you’re happy with our service.

We truly appreciate your support and look forward to serving you again in the future!

Team Sperry UK

Noté 5 sur 5 étoiles

Excellent service and product

Excellent service and product

27 juillet 2024
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Réponse de Sperry UK

Dear Phil,

Thanks for this 5-star review! We're thrilled to hear that you had an excellent experience with both our service and your new shoes.

We look forward to serving you again in the future!

Team Sperry UK

Noté 1 sur 5 étoiles

Very Poor Finish to leather and stitching

These Deck Shoes I know were in the Sale but the Finish on the leather and stitching both outside and inside the Shoes is extremely poor workmanship.
They do not answer emails or messages via their website.
First and last purchase from this company

17 juillet 2024
Avis spontané
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Réponse de Sperry UK

Dear Alan,

We are sorry to hear about your recent experience with our deck shoes.

As we discussed, we have provided you with a free returns label for the shoes, which have been confirmed to have a manufacturing fault.

Thank you for your patience and for giving us the opportunity to resolve this issue. We appreciate your business and hope to serve you better in the future.

Team Sperry UK

Noté 1 sur 5 étoiles

Missing delivery, lack of communication and no alternative rather than refund

I've signalled there was a problem with DPD delivery to the point that DPD opened a case for missing merchandise at the drop-box. I've even exchanged two email messages with someone (Sophie) from Sperry UK Customer Service.
Instead of informing me the result of investigation and to offer alternative re-order of the same products, Sperry UK just sent an email informing me about a refund.
I'd like to be able to have those products rather than a refund, as they were a gift for somebody dear.
Thank you for your kind understanding.

16 juin 2024
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Réponse de Sperry UK

Dear Robert,

Thank you for taking the time to leave your feedback, and we apologise for the inconvenience caused by the delivery issue with DPD.

Upon investigating, we found that the order had been requested to be returned to us, which is why a refund was processed.

We have reached out to you directly to resolve this issue. Please check your inbox as we appreciate your business and aim to address your concerns promptly.

Thank you for your patience and understanding.

Team Sperry UK

Noté 5 sur 5 étoiles

Shoes quality

At Sperrytopsider were very helpfull polite and keen to help and assist me was very happy with all my purchases done great shoes very good quality and very stylish definitely I recommend to friends and families very good buy

14 juin 2024
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Réponse de Sperry UK

Dear Vincenzo,

Thank you so much for your wonderful feedback! We're thrilled that you had a positive experience with us at Sperry. It's fantastic to hear that you're enjoying your new shoes—great style and quality are what we aim for.

Thanks again for choosing Sperry!

Team Sperry UK

Noté 5 sur 5 étoiles

Quality trainers,fast delivery

Quality trainers,fast delivery

14 avril 2024
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Réponse de Sperry UK

Hi Rick,

Thanks for taking the time to leave us this 5 star review! We're delighted the trainers and delivery met your expectations.

We hope to see you again soon!

Team Sperry UK

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