Was impressed at how easy and swift it was to insure our bikes and was really pleased by how helpful Laure and her colleagues were when we needed to make a claim. Would definitely recommend.
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Lisez les avis des autres
The website is easy to navigate and the cycle cover is very comprehensive but remains very competitively priced. When I had to cancel the insurance after selling the bike they made the process super s... Voir plus
Wanted electric bike insurance x 2, used moneysupermarket, Sundays will replace old for new over 3 years old so great as bought second hand. Easy to use website to buy too.
Exceptional service from start to finish. I crashed my 3T RaceMax Project during a UCI World Qualifier race and submitted the claim together with all of the supporting evidence. The claim was revi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Specialist bicycle insurance in the United Kingdom
Coordonnées de contact
4,5
Excellent
449 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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No complaints so far
No complaints so far. Use of the website was straight forward. Competitive prices and good level of cover. Brand new bike so hopefully I won’t need to use the cover but if I do, fingers crossed it will be as easy.
25 octobre 2025
Avis spontané
Réponse de Sundays Insurance UK
That's wonderful to hear Simone! We're so glad you found our website straightforward to use and our prices competitive with a good level of cover. We hope you never need to use your cover, but if you do, we'll be here to make it as easy as possible. Happy riding with your new bike!
As a first time road bike user…
As a first time road bike user everything was simple and easy and a great annual quote
24 octobre 2025
Avis spontané
Réponse de Sundays Insurance UK
That's fantastic feedback! We're thrilled to hear that as a first-time road bike user, you found everything simple and easy, and that our annual quote was great. We appreciate you sharing your positive experience! Welcome to Sundays!
If there was a sixth star you’d get it
If there was a sixth star you’d get it.
I went through the claims process in late summer (post burglary) and was hugely impressed by the professionalism and speed of the claims team. Claim accepted in hours and replacement ordered in a matter of days. Roll forward a few months, my new bike is being delivered tomorrow. A few WhatsApp messages and within 20mins I have new coverage in place for a great price.
👏👏👏👏👏👏
Nothing but praise for you folks
23 octobre 2025
Avis spontané
Réponse de Sundays Insurance UK
Thank you so much for your amazing feedback! We’re thrilled to hear that you had such a positive experience with both your claim and setting up your new cover. It’s great to know our team could make things smooth and stress-free during a difficult time. Enjoy your new bike — and the rides ahead!
Bit pointless
Bit pointless - tried to make 2 claims now and they have denied both of them.
15 septembre 2025
Avis spontané
Réponse de Sundays Insurance UK
We're sorry to hear about your experience Adam. We understand that having a claim declined can be frustrating. Most warranty issues can be taken care of by your manufacturer free of charge. Thus it specifically falls outside the scope of our coverage, as well as any pre-existing damages that occurs before cover begins. We always aim to be transparent about our policy terms and conditions. If you'd like to discuss this further or have any questions about your coverage, please send us a email with your policy details, and our team will be happy to assist you!
There when you need them
Sundays were helpful and effective handling my claim.
They responded swiftly throughout the entire process and gave clear instructions for every required step along the way.
10 septembre 2025
Avis spontané
Réponse de Sundays Insurance UK
Thank you for your kind feedback! We’re so glad to hear that you found the claims process smooth and well-supported. Our team always aims to make things as clear and efficient as possible — we really appreciate you taking the time to share your experience!
Réponse de Sundays Insurance UK
Thank you for your kind words Adam! We're so glad to hear your experience was smooth and straightforward — it’s always a pleasure to assist!
It was all right and Anna was a great…
It was all right and Anna was a great help. However, I am an old dinosaur and web based working scares the hell out of me. Any way I got there in the end.
16 octobre 2025
Avis spontané
Réponse de Sundays Insurance UK
Thank you for your honest and heartfelt feedback John! We’re so glad Anna was able to assist and help make the process a little easier for you. We completely understand that online processes can feel daunting at times, and we really appreciate your patience and perseverance in getting everything set up! Welcome to the team!
Very helpful from the start of my claim…
Very helpful from the start of my claim paid the money into my account straight away allowing me to get my bike repaired
19 septembre 2025
Avis spontané
Réponse de Sundays Insurance UK
Thank you for your wonderful feedback Steven! We’re so glad to hear that the claims process was smooth and that you received your payment quickly. It’s great to know you were able to get your bike repaired without delay — that’s exactly the kind of service we aim to deliver!
Fantastic service
Fantastic service. Reported accident on Saturday, forwarded pictures Monday, money in my account Wednesday.
30 août 2025
Avis spontané
Réponse de Sundays Insurance UK
Thank you for your fantastic feedback Warren! We’re thrilled to hear how quickly and smoothly your claim was handled. It’s great to know you were back on track in no time — exactly the experience we aim to provide!
Difficulties setting up policy
Setting up my policy with Sundays Bike Insurance turned out to be more complicated than expected. Due to the company incorrectly entering my contact details, I had to make several calls just to get everything sorted. Each time I reached out, I had to repeat the issue, which was frustrating and time-consuming. Once the policy was finally in place, the coverage seemed fine—but the onboarding process definitely needs improvement. A smoother setup and better attention to detail would make a big difference.
4 juillet 2025
Avis spontané
Réponse de Sundays Insurance UK
Thank you for sharing your honest feedback — we truly appreciate it James. We’re very sorry to hear about the difficulties you faced during the setup process and the inconvenience caused. That’s not the experience we want for our customers.
We’re glad your policy is now in place, but we’ve noted your comments and will review our onboarding and data-entry process to ensure this doesn’t happen again. Your input helps us improve, and we appreciate you taking the time to let us know!
So far so good in setting up a new…
So far so good in setting up a new policy.
7 octobre 2025
Avis spontané
Réponse de Sundays Insurance UK
Thanks so much for your feedback! We're glad to hear the setup process went smoothly. If you need any help along the way or have questions about your cover, our team is always here to assist. Welcome to Sundays, Mark! 🚴♀️
Very quick and stress free insurance…
Very quick and stress free insurance process.
7 octobre 2025
Avis spontané
Réponse de Sundays Insurance UK
Thank you for your kind words Peter! We're so glad to hear the process was quick and stress-free for you. We always aim to make getting covered as smooth and simple as possible. If you need any help along the way or have questions about your cover, our team is always here to assist you.
Excellent. 5-star service from start to finish
From setting up the insurance policy to having to make a claim and achieving a full settlement of the amount due, the service I received from Laure and her colleagues was excellent all the way through.
I would not hesitate to use them again and would certainly recommend them to anyone needing bike insurance.
6 octobre 2025
Avis spontané
Réponse de Sundays Insurance UK
Thank you so much for your wonderful feedback Andrew! We're delighted to hear that Laure and the team provided excellent service throughout your journey, from setting up your policy to settling your claim. Your recommendation means a lot to us, and we're glad we could make the experience smooth and supportive.
I'm very happy with the service
I'm very happy with the service. The staff were helpful and kind. Easy conversation with WhatsApp. Good price with full coverage.
Thanks 😊
27 septembre 2025
Avis spontané
Réponse de Sundays Insurance UK
Thank you for your kind words! We’re so glad you found our team to be helpful and approachable, and that WhatsApp made things simple for you. Great to hear you’re happy with both the cover and the price — we appreciate you choosing Sundays! 🚴♀️
Excellent recent experience through…
Excellent recent experience through Evans Cycles with free 28 day cover and helpful follow up notifications and phone calls which ensured I didn’t miss the deadline to continue. Easy phone call which ensured I completed the process.
17 septembre 2025
Avis spontané
Réponse de Sundays Insurance UK
Thank you for your kind feedback Robert! We’re so pleased to hear you had an excellent experience. It’s great to know our reminders and follow-up calls helped make the process smooth and easy for you. We look forward to continuing to keep you covered and supported. Happy riding!
Changes in Renewal Policy and new bikes
Changes in Renewal Policy and new bikes
I was concerned that if I changed my bikes the premiums wouldn't change to reflect new bikes and sale of old bikes.
The member of the team who I spoke to helped a lot in clarifying the position and setting up a altered policy to cover the new bikes. Once the old bikes are sold the policy will reflect that and charges will be pro rata.
25 septembre 2025
Avis spontané
Réponse de Sundays Insurance UK
Thank you for sharing your experience! We’re happy to hear our team could clarify your concerns and help you adjust your policy with ease. It’s great to know you feel confident that your cover and premiums will always reflect your current bikes — with pro-rata charges keeping things fair.
I would highly recommend Sundays…
I would highly recommend Sundays Insurance. After a theft of my battery tube from an e-bike, William filed and swiftly sorted my claim; I was reimbursed within 24 hours! William was beyond helpful, understanding and clear. I've never had such a good experience with any insurance company.
25 septembre 2025
Avis spontané
Réponse de Sundays Insurance UK
Thank you so much for your kind words and recommendation! We’re delighted William was able to assist you quickly and clearly, making a stressful situation easier to navigate. We’re proud to have provided such a positive experience — and we’ll be sure to share your feedback with him.
Excellent company
Excellent information gives all relevant details and even covers for taxi back home definitely recommend
26 septembre 2025
Avis spontané
Réponse de Sundays Insurance UK
Thank you for your fantastic feedback! 🚴♀️ We’re so pleased you found our cover clear and comprehensive — and that the added taxi benefit gives you extra peace of mind. We truly appreciate your recommendation!
Prompt service
No claims so far but the service we have had in terms of understanding and buying the policy has been great. No hard sell, replies to mails the same day and at all times the team members have been friendly and have given the impression nothing is too much trouble. I consider the policy to be a fair price too.
12 septembre 2025
Avis spontané
Réponse de Sundays Insurance UK
It's wonderful to hear about your positive experience with us so far, even without a claim! We're thrilled that our team has been able to provide excellent service, quick responses, and a friendly, helpful approach. We believe in fair pricing and are glad you feel the same. Thank you for choosing Sundays Marcus!
No Premium increase following switch…
No Premium increase following switch from Direct Line.
Prompt, polite and fully personalised response to my query about adding Persinal Injury Cover.
25 septembre 2025
Avis spontané
Réponse de Sundays Insurance UK
Thank you for reaching out Paul! We're happy to confirm that there will be no premium increase. We pride ourselves in the fact that our team loves to serve our customers, and it seems to show in the service you have received from us. Here's to a long and happy ride together!
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