Sunweb.co.uk Avis 

1 371
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Pretty easy to book and find the options I wanted. I did a comparison of booking directly and lift tickets and Sunweb were cheaper so it made it a more sensible option for 5 people. We met people la... Voir plus

Noté 5 sur 5 étoiles

Easy to book. I have used Sunweb twice before. Great that ski passes are included and that equipment can be purchased when booking. Accommodation has been as described, clean and convenient.

L'entreprise a répondu

Noté 3 sur 5 étoiles

A plain vanilla booking is simple enough. Unfortunately the booking system is so inflexible, my buddy and I can not fly from different airports AND be on the same booking. Only solution is to book... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We've always had great experiences booking skiing through Sunweb. Super easy to book via the website for decent prices, and lift passes being included in the cost is a huge bonus. Handy to be able to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste

Écrit par l'entreprise

We specialise in ski holidays with one clear promise: lift passes are always included. That means you know the real cost of skiing upfront – no hidden extras, no surprises. As one of Europe’s largest ski tour operators, Sunweb offers access to hundreds of hand‑picked accommodations across the Alps, with flights available from more than 20 UK airports. Whether you’re travelling solo, with friends or as a family, our flexible packages let you easily add ski hire, lessons and transfers to create a holiday that fits your plans and budget. And with our flight packages to France your ski rental is included too. We stand out by combining competitive pricing with simplicity. Our easy‑to‑use website and app give you clear information before you travel and support while you’re away. For extra peace of mind, all our package holidays are ATOL and ABTA protected, and we offer optional flexible rebooking on many trips. Thousands of UK skiers choose Sunweb for our transparent pricing, wide choice of resorts and excellent value for money. If you want less stress, more skiing and a package that includes what really matters, Sunweb UK is the smart way to hit the slopes.

Lift passes are always included

Écrit par l'entreprise

All of our ski holiday packages include a lift pass as standard
It is important for Sunweb that your holiday is as carefree as possible. This is why we include lift passes with all of our ski holiday packages allowing you ski more and pay less! Including lift passes in the total price also means you don't need to expect any hidden costs when going through the booking process. With our colleagues exploring the Alps each year in search of the best destinations, we have personally created some the best value ski holiday packages with a lift pass included so that you can enjoy a snow-filled getaway without breaking the bank.

Ski rental and Ski pass included

Fly to France and your ski hire is included.

Fly to France and your ski hire is included.
For those of you tired of lugging your skis all the way from the UK to the French Alps, worry no longer. Sunweb is currently offering bronze ski rental to everyone who books a flight package to France. You will receive bronze skis, boots and ski poles which are perfect for kids and new skiers included in the price of your package. The equipment can be collected at the local Skiset shop at the destination.

Coordonnées de contact

Lift pass always included

When you book a ski holiday with Sunweb your lift pass is included.

4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(1 371)

363 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I have had another excellent experience…

I have had another excellent experience booking with Sunweb. The website is simple and easy to use, with a great selection of ski destinations and some fantastic hotels to choose from.

This is now the third season in a row that I have booked my ski holiday through Sunweb, and the process has always been straightforward and hassle-free. The range of options, competitive prices, inclusive ski passes and ease of booking make it difficult to use anyone else

25 juillet 2026
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Réponse de Sunweb.co.uk

Dear Customer,

Thank you so much for your excellent review.


We're delighted to hear that you've had another excellent booking experience and that this is your third ski holiday in a row with Sunweb.


It's great to know that you find our website easy to use and that you appreciate our wide choice of destinations, accommodation, competitive prices, and inclusive ski passes.


Your loyalty means a lot to us, and we're thrilled that we've been able to make the booking process straightforward and hassle-free year after year.
Thank you for booking with Sunweb again!


Kind Regards,


Christine


Team Sunweb UK




Noté 5 sur 5 étoiles

We have booked our ski trip with Sunweb…

We have booked our ski trip with Sunweb a few times and always very easy booking process and good support at resort

30 juillet 2026
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Réponse de Sunweb.co.uk

Dear Customer,

Thank you for this 5 star review.

We are happy to hear that you always find our booking process easy, and that you are satisfied with the support you have received during your past Sunweb holidays.

Thank you for booking with Sunweb again.

Kind Regards,

Christine

Team Sunweb UK


Noté 5 sur 5 étoiles

Easy and great value

Easy booking, love it that the lift passes are always included in the price and the ease of communication if you need to speak to a real human!

21 juillet 2026
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Réponse de Sunweb.co.uk

Dear Customer,

Thank you for this excellent review.

We are happy to hear that you find our booking process easy, and that you are satisfied with the included lift pass and value for money.

We are also pleased to read that you were satisifed with our customer service, when we spoke to you.

Thank you for booking with Sunweb!

Kind Regards,

Christine

Team Sunweb UK



Noté 3 sur 5 étoiles

Would Have Been 4* But The New Checked Luggage Costs Are WOW!

Would have been 4* but I'm finding the EasyJet zero checked baggage allowance for a ski holiday to be nothing short of insane!

Tell me how to go on a ski holiday with just a handbag, or small cabin bag and I'll buy the mars bars for everyone!

This additional cost of £46 each way from Gatwick to Innsbruck Needs To Be Writ Large on The Main Page For The Accommodation.

Even better when someone includes the flights just add the 23kg checked luggage costs of £96 to the base holiday price.

I've booked two ski holiday every year for the past four years with Sunweb. But this is the kind of behaviour that really turns me off!!!

GET IT SORTED SUNWEB Your Not The Only Show in Town...

25 juillet 2026
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Réponse de Sunweb.co.uk

Dear Customer,

 
Thank you for taking the time to share your feedback. 

We are sorry to hear that you were disappointed to find that checked luggage is no longer included as standard with our flight packages.

Checked baggage is now an optional extra that can be added during the booking process for a fee, if required.
We understand that many customers travelling on ski holidays will need additional luggage, and we appreciate your comments on this.

We would like to point out that baggage information is displayed in several places throughout the booking journey, including when selecting your flights, during the preferences step where luggage can be added, and within our FAQ section.

We value your loyalty over the past four years and we are sorry that this change has affected your experience.

Kind Regards,

Christine

Team Sunweb UK


Noté 5 sur 5 étoiles

Just booked

Just booked! Booking process was easy and great to have everything included and know that we are just covering our incidental costs when we get there.

21 juillet 2026
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Réponse de Sunweb.co.uk

Dear Customer,

Thank you for your fantastic review.

We are happy to read that you find our booking process easy and that you are happy with the package you booked.

Thank you for booking with Sunweb!

Kind Regards,

Christine

Team Sunweb UK


Noté 4 sur 5 étoiles
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Réponse de Sunweb.co.uk

Dear Customer,

Thank you for your 4 star review.

We are very happy to read that you are satisfied with our value for money and options for solo trips.

Thank you for booking with Sunweb!

Kind Regards,

Christine

Team Sunweb UK


Noté 4 sur 5 étoiles

Really good and easy to use

Really good and easy to use. And good prices.
My only issue was not being able to add ski carriage through sunweb. I've then had to add at later date with the airline

25 juillet 2026
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Réponse de Sunweb.co.uk

Dear Customer,

Thank you for this fantasitc review.

We are thrilled to read that you are happy with our website and prices.

However, we are sorry to hear that you were disappointed to find that ski carriage can only be added via the airline, at a fee, after you have made your booking with Sunweb.

Kind Regards,

Christine

Team Sunweb UK


Noté 5 sur 5 étoiles

Selecting accommodation in resort

Ease of finding suitable accommodation with details of location and services available

22 juillet 2026
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Réponse de Sunweb.co.uk

Dear Customer,

Thank you for your 5 star review.

We are happy to hear that you find our website easy to use, and the details for each accommodation informative and clear.

Thank you for booking with Sunweb.

Kind Regards,

Christine

Team Sunweb UK


Noté 5 sur 5 étoiles
Logo de Sunweb.co.uk

Réponse de Sunweb.co.uk

Dear Customer,

Thank you for your 5 star review.

We are happy to hear that you find booking on our website a simple process.

Thank you for booking with Sunweb.

Kind Regards,

Christine

Team Sunweb UK


Noté 5 sur 5 étoiles
Logo de Sunweb.co.uk

Réponse de Sunweb.co.uk

Dear Customer,

Thank you for your 5 star review.

We are pleased to read that you find booking with Sunweb easy.

Thank you for booking with Sunweb.

Kind Regards,

Christine

Team Sunweb UK


Noté 5 sur 5 étoiles

Great customer support

Great customer support, booking process, price.

13 juillet 2026
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Réponse de Sunweb.co.uk



Dear customer,

Thank you for your wonderful review!


We are happy to hear that you were satisifed with our customer support, booking process, and price. 
Providing great service and excellent value is what we strive for, so it's fantastic to know we met your expectations.


Thank you for choosing Sunweb.


Kind Regards,


Christine


Team Sunweb UK


Noté 5 sur 5 étoiles

Feedback

I phoned to book a holiday as could not find anything on the website . Your staff were very friendly and helpful And sent me several options. I have know booked a holiday Cheers

18 juillet 2026
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Réponse de Sunweb.co.uk

Dear Customer,
 
Thank you for your 5 star review!


We're delighted to hear that our team were able to help you find the right holiday and provide you with suitable options when you couldn't find what you were looking for online. 
It's great to know that you found our staff friendly and helpful.

Thank you for choosing Sunweb. 
 
We hope you have a fantastic holiday and create lots of wonderful memories.

Kind Regards,

Christine

Team Sunweb UK



Noté 5 sur 5 étoiles

Always a great company to book with

Always a great company to book with. Never found cheaper and they really care (unlike Crystal who messed up at least 3-4 of my holidays).
Keep up the great work Sunweb

19 juillet 2026
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Réponse de Sunweb.co.uk

Dear Customer,

Thank you for this excellent review.

We are so happy to hear that you find Sunweb a great company to book with.
How nice to read that you are satisfied with our value for money.
We are also very pleased that you are very satisfied with our customer service and how much we care about our customers.


We look forward to helping you with any questions in the future.

Thank you for booking with Sunweb!

Kind Regards,

Christine

Team Sunweb UK


Noté 5 sur 5 étoiles

Amazing experience

Amazing experience. Good price, everything went well, hotel was good, rental was very smooth. Would 100% use Sunweb again.

9 janvier 2026
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Réponse de Sunweb.co.uk



Dear Customer,
 
Thank you so much for your wonderful review! 

We're happy to hear that everything went smoothly, from your hotel and ski rental to the overall holiday experience.
It's great to know you felt you received good value for money and that your trip met your expectations.
Thank you for choosing Sunweb.
 
We look forward to helping you plan another fantastic holiday in the future!


Kind Regards,


Christine

Team Sunweb UK

Noté 5 sur 5 étoiles

Good value and choice if resorts

Good value and choice of resorts, accommodation and flights

14 juillet 2026
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Réponse de Sunweb.co.uk

Hello Piste Meister,

Thank you for your 5 star review!

We're delighted to hear that you appreciate the good value, wide choice of resorts, accommodation, and flights for our ski holidays. 

Thank you for booking with Sunweb!

Kind Regards,

Christine

Team Sunweb UK


Noté 5 sur 5 étoiles

excellent communication and great value…

excellent communication and great value deals, couldn't fault them from start to finish. I had a problem with my email address (my mistake) which they rectified fully and quickly via email support.

15 janvier 2026
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Réponse de Sunweb.co.uk

Hello Alex Collins,
 
Thank you for this fantastic review.
 
We're delighted to hear that you found our communication excellent and our holidays great value for money.
It's especially nice to know that our support team was able to quickly resolve the issue with your email address and get everything sorted for you.
 
Thank you for choosing Sunweb. 

We hope to help you plan another fantastic holiday soon!

Kind Regards,

Christine

Team Sunweb UK

Noté 4 sur 5 étoiles

Straightforward and easy to make a booking

The booking process was easy and straightforward. Also, when I realised there was an error with my booking, it was rectified within 48 hrs.

11 juillet 2026
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Réponse de Sunweb.co.uk

Hello Tim Hughes,
 
Thank you for your 4 star review.
 
We're delighted to hear that you found our booking process easy and straightforward. 
It's also great to know that when an issue arose with your booking, our team was able to resolve it quickly for you.

Thank you for booking with Sunweb!

Kind Regards,

Christine

Team Sunweb UK


Noté 5 sur 5 étoiles
Logo de Sunweb.co.uk

Réponse de Sunweb.co.uk

Hello DR,

Thank you for this 5 star review.

We are happy to hear that you are satisfied with our website and the value for money for our packages.

Thank you for booking with Sunweb.

Kind Regards,

Christine

Team Sunweb UK




Noté 5 sur 5 étoiles

Insane value for money

Insane value for money, holiday with accommodation, hire and lift pass was cheaper than buying the lift pass alone. We booked lessons via the website and a glitch meant it only charged us £0 extra, this meant the school didn’t have us showing up on their system so we had to pay, but Sunweb honoured the offer and refunded this in full. Legitimately can’t recommend them enough and have no idea why people book through other vastly more expensive providers

9 décembre 2025
Avis spontané
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Réponse de Sunweb.co.uk

Hello Alexander D Cossey,
 
Thank you so much for your fantastic review!

We’re delighted to hear that you found such great value in your Sunweb ski holiday.

We’re sorry for the issue with the ski lessons booking, but we’re pleased that our team and the ski school were able to resolve the situation.

It’s wonderful to hear that you had such a positive experience overall, and we really appreciate your recommendation. 

We hope to welcome you on another Sunweb holiday soon!

Kind Regards,

Christine

Team Sunweb UK
 



Noté 5 sur 5 étoiles

Great service

Great service

6 juillet 2026
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Réponse de Sunweb.co.uk

Hello Jacqueline Rankin,

Thank you for this 5 star review.

We are happy to hear that you are satisifed with our customer service.

Thank you for booking with Sunweb!

Kind Regards,

Christine

Team Sunweb UK


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