Sunweb.co.uk Avis 

1 371
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Pretty easy to book and find the options I wanted. I did a comparison of booking directly and lift tickets and Sunweb were cheaper so it made it a more sensible option for 5 people. We met people la... Voir plus

Noté 5 sur 5 étoiles

Easy to book. I have used Sunweb twice before. Great that ski passes are included and that equipment can be purchased when booking. Accommodation has been as described, clean and convenient.

L'entreprise a répondu

Noté 3 sur 5 étoiles

A plain vanilla booking is simple enough. Unfortunately the booking system is so inflexible, my buddy and I can not fly from different airports AND be on the same booking. Only solution is to book... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We've always had great experiences booking skiing through Sunweb. Super easy to book via the website for decent prices, and lift passes being included in the cost is a huge bonus. Handy to be able to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste

Écrit par l'entreprise

We specialise in ski holidays with one clear promise: lift passes are always included. That means you know the real cost of skiing upfront – no hidden extras, no surprises. As one of Europe’s largest ski tour operators, Sunweb offers access to hundreds of hand‑picked accommodations across the Alps, with flights available from more than 20 UK airports. Whether you’re travelling solo, with friends or as a family, our flexible packages let you easily add ski hire, lessons and transfers to create a holiday that fits your plans and budget. And with our flight packages to France your ski rental is included too. We stand out by combining competitive pricing with simplicity. Our easy‑to‑use website and app give you clear information before you travel and support while you’re away. For extra peace of mind, all our package holidays are ATOL and ABTA protected, and we offer optional flexible rebooking on many trips. Thousands of UK skiers choose Sunweb for our transparent pricing, wide choice of resorts and excellent value for money. If you want less stress, more skiing and a package that includes what really matters, Sunweb UK is the smart way to hit the slopes.

Lift passes are always included

Écrit par l'entreprise

All of our ski holiday packages include a lift pass as standard
It is important for Sunweb that your holiday is as carefree as possible. This is why we include lift passes with all of our ski holiday packages allowing you ski more and pay less! Including lift passes in the total price also means you don't need to expect any hidden costs when going through the booking process. With our colleagues exploring the Alps each year in search of the best destinations, we have personally created some the best value ski holiday packages with a lift pass included so that you can enjoy a snow-filled getaway without breaking the bank.

Ski rental and Ski pass included

Fly to France and your ski hire is included.

Fly to France and your ski hire is included.
For those of you tired of lugging your skis all the way from the UK to the French Alps, worry no longer. Sunweb is currently offering bronze ski rental to everyone who books a flight package to France. You will receive bronze skis, boots and ski poles which are perfect for kids and new skiers included in the price of your package. The equipment can be collected at the local Skiset shop at the destination.

Coordonnées de contact

Lift pass always included

When you book a ski holiday with Sunweb your lift pass is included.

4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(1 371)

363 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

All good

All good, apart from having to add on eye-watering transfer costs

25 juin 2026
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Réponse de Sunweb.co.uk

Hello Steve Simpson,

Thank you for your 4 star review.

We are happy to hear that you are generally satisfied with Sunweb.

It is a shame to read that you are unhappy with the price of our transfers.

Our transfers are an optional charged add on for our flight packages.
Clients can choose to add them or book their transport from the airport to the accommodation independently.

Thank you for booking with Sunweb.

Kind Regards,

Christine

Team Sunweb UK


Noté 5 sur 5 étoiles

Good price and easy to book.

Good price and easy to book.

5 juillet 2026
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Réponse de Sunweb.co.uk

Hello Marcia Taylor,

Thank you for your 5 star review.

We are happy to hear that you are satisfied with the ease of booking, and the value for money for your package.

Thank you for booking with Sunweb!

Kind Regards,

Christine

Team Sunweb UK


Noté 5 sur 5 étoiles

Easy to choose holiday which fitted my…

Easy to choose holiday which fitted my requirements and too book it. Good price and value.

4 juillet 2026
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Réponse de Sunweb.co.uk

Hello Paul Mitchinson,

Thank you for your 5 star review.

We are very happy to hear that you find our website easy to use when searching for holiday.
We are pleased that you are satisfied with the value for money.

Thank you for booking with Sunweb!

Kind Regards,

Christine

Team Sunweb UK


Noté 4 sur 5 étoiles

Good deals to be had but ...

I feel I got a good deal for a group ski holiday (bearing in mind the holiday isn't until next January so I guess this review is a little ahead of itself). The booking process can be tricky as the dates I put in tended to reset each time I added a filter. Free lift passes are included and these are the deal breaker on the price and what made us choose it. However 4 if us qualify for senior discount on lift passes and it stated while booking that this discount would be added during the booking process for those eligible. We are definitely eligible as I checked the ages the discount can be applied. When I contacted them to ask about why we didn't get it they said we weren't eligible!!! (They did give a £50 discount in the end...but that's not the point ... )

Thank you for your reply SUNWEB. Yes we had a conversation over WhatsApp. Since then your company asked me to submit a review - which I have done. I have given an honest review regarding the booking experience. I'm not really sure what you are trying to say in your response. Are you trying to suggest that my review is inaccurate. The review is based on MY experience and is not intended to be over critical but simply a factual account if my experience.

1 juillet 2026
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Réponse de Sunweb.co.uk

Hello Philippa Hughes,

Thank you for your detailed review.

As advised during our chat conversation, some of our packages include lift pass discounts for people above or below a certain age.
For the package you booked, a discount did not apply for your ages.
Discounts are applied if they are applicable for the package you are booking.
When a discount applies, it is noted in the ''view price overview'' step of the booking.


You agreed to the price when you made the booking.
As it was not clear for you that a senior discount did not apply for your package, we added a £50 discount as a goodwill gesture.

We hope you have a great holiday when it is time to hit the slopes.

Kind Regards,

Team Sunweb UK



Noté 4 sur 5 étoiles

Good hotels in nice locations, but

Good hotels in nice locations. Pity you can only book one week, we would have liked a two week trip.

29 juin 2026
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Réponse de Sunweb.co.uk

Hello John,

Thank you for your 4 star review.

We are happy to hear that you are satisfied with our variety of accommodation and destinations.

We understand that you would have liked to have booked a longer holiday.
Currently, our longest winter holiday packages are for 9 days.
All prices and availability are on our website.


Thank you for booking with Sunweb.

Kind Regards,

Christine

Team Sunweb UK




Noté 4 sur 5 étoiles

Great Tour Operator

I regularly book ski trips with Sunweb. I rate them very highly, their customer service teams are good, they are well organised, and they include your lift passes! the inclusion of the lift passes if why I use their services, allowing our groups to travel independently and still benefit from good accom and lift pass packages.
the reason I'm giving 4/5 stars is that sometimes their reps are not always as available as I'd like them to be. The only thing I need from the reps is to have our lift passes ready for the first morning. Many times I've had to run about a resort to try and find the reps in a bar to get their signatures so we can get our passes first thing.
That is my only small gripe, other than that I enjoy booking with Sunweb and will continue to book with them!

3 août 2025
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Réponse de Sunweb.co.uk

Hello Alex,

Thank you for your 4 star review.

It is great to read that you have enjoyed multiple holidays with Sunweb.

We are also very happy to hear that you are satisfied with our customer service and included ski passes.

We are sorry to hear that you have had some difficulty with lift pass collection during your past holidays.
After receiving your travel documents (vouchers) for your next Sunweb holiday, please check if the documents state there is a guide (rep) on site.
If there is,and you want to pick up your vouchers earlier, you can send a whatsapp to the guide on spot to arrange.
Their number is on the destination voucher and they can be reached from the morning of day 1 of your holiday.

Of course if you need any help, let us know.

We look forward to helping you with your next Sunweb holiday!

Kind Regards,

Christine

Team Sunweb UK


Noté 5 sur 5 étoiles

Had an amazing last minute ski weekend…

Had an amazing last minute ski weekend to 2 Alps with Sunweb, everthing went so smooth. Including the Airport transfers, Hotel, Ski Hire, Lift Pass and location was spot on perfect.
Would highly recommend SunWeb and will be booking again for next year with mates

5 avril 2026
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Réponse de Sunweb.co.uk

Hello Nick Edwards.

Thank you for this excellent review.

We are so happy to hear that you had such an amazing holiday with Sunweb.
How fantastic to read that you were so satisfied will all aspects of your holiday in Les Deux Alpes.

We look forward to helping you with your next Sunweb holiday!


Kind Regards,

Christine

Team Sunweb UK


Noté 5 sur 5 étoiles

I made a mistake with my booking and…

I made a mistake with my booking and they bent over backwards to help. WhatsApp chat was a real person, who was on it until the problem was solved. Really great service even when the mistake was clearly my fault. Can't recommend more highly

19 juin 2026
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Réponse de Sunweb.co.uk

Hello Dan,

Thank you for this fantastic review.

We are very happy that we were able to help you fix a mistake on your booking.
We are pleased that you are so satisfied with our Customer Service.

Thank you for booking with Sunweb.


Kind Regards,

Christine

Team Sunweb UK


Noté 5 sur 5 étoiles

Competitive prices

Booking process was very easy, with very competitive prices. Would always use Sunweb as my preferred choice when booking all our ski trips.

24 juin 2026
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Réponse de Sunweb.co.uk

Hello Quinn,


Thank you for your 5 star review.

We are happy to hear that you find our booking process easy.
It is also great to read that you are satisfied with the value for money for our packages.

Thank you for being a loyal Sunweb customer!

Kind Regards,

Christine

Team Sunweb UK


Noté 5 sur 5 étoiles

Best deals by far

Best deals by far

15 juin 2026
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Réponse de Sunweb.co.uk

Hello Craig Bennett,

Thank you for your 5 star review.

We are pleased to hear that you are satisified with the deals on our website.

Thank you for booking with Sunweb!

Kind Regards,

Christine

Team Sunweb UK


Noté 5 sur 5 étoiles

Really easy site to use

Really easy site to use, clear on what is included in the package - great choice of hotels

21 juin 2026
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Réponse de Sunweb.co.uk






Hello Sophie Victoria,

Thank you for your excellent review.

We are pleased to hear that you find our website easy to use, and are satisfied with our choice of hotels.

Thank you for booking with Sunweb!

Kind Regards,

Christine

Team Sunweb UK

Noté 5 sur 5 étoiles

Excellent travel organiser

I’ve just booked my 6th ski trip with Sunweb. They offer an excellent selection of accommodation- I’ve tended to book 4 and 5 star hotels on half board in Ischgl, Mayrhofen and Zell am See. All have been as described and generally good value. The ability to make late changes is useful.

19 juin 2026
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Réponse de Sunweb.co.uk

Hello Paul,

Thank you for this 5 star review.

We are thrilled to hear that you have just booked a 6th Sunweb holiday.
We are pleased that you have enjoyed your previous 5 Sunweb holidays!
We are happy that you are satisfied with the value for money and ability to make changes to the bookings.

Thank you for booking with Sunweb again!

Kind Regards,

Christine

Team Sunweb UK


Noté 5 sur 5 étoiles

Very easy to do

12 juin 2026
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Réponse de Sunweb.co.uk

Hello MandyHarris,

Thank you for your 5 star review.

We are happy to hear that You find our booking process easy to use.

Thank you for booking with Sunweb!

Kind Regards,

Christine

Team Sunweb UK


Noté 5 sur 5 étoiles

Just brilliant, every time

I have recently booked my 4th Ski holiday with Sunweb, I cannot fault them. The choice of resorts & accommodation, along with great prices and having some packages include lift passes and equipment hire make them hard to beat.

9 juin 2026
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Réponse de Sunweb.co.uk

Hello Nick Paynter,

Thank you for this excellent review.

We are thrilled to read that you were so satisifed with your previous Sunweb holidays!
We are pleased that you like our choice of resorts and accommodations, the range of packages, and value for money.

We hope your 4th Sunweb holiday is amazing!

Kind Regards,


Christine

Team Sunweb UK

Noté 5 sur 5 étoiles

Everything was easy to book a ski…

Everything was easy to book a ski holiday with full options available

31 mai 2026
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Réponse de Sunweb.co.uk

Hello Nigel Teague,

Thank you for this 5 star review.

We are pleased to hear that you were happy with our holidays options, and found our booking process easy.

Thank you for booking with Sunweb!

Kind Regards,


Christine

Team Sunweb UK

Noté 4 sur 5 étoiles

Good easy website

Good easy website. Price inc lift pass.

7 juin 2026
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Réponse de Sunweb.co.uk

Hello Mr McLaughlin,

Thank you for taking the time to write this review.

We are happy to hear that you are satisifed with our website and pricing.

Thank you for booking with Sunweb!

Kind Regards,

Christine

Team Sunweb UK

Noté 5 sur 5 étoiles

Love Sunweb

Love Sunweb - have had so many successful ski holidays with them.Great service, brilliant customer experience, very good value for money. All very straight forward.

15 janvier 2026
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Réponse de Sunweb.co.uk

Hello Suzanne,

Thank you for your excellent review.

We are happy to hear that you have had so many fantastic holidays with Sunweb.
We are thrilled to read that you are so satisfied with our customer service and value for money.

We look forward to helping you with your next Sunweb booking!

Kind Regards,

Christine

Team Sunweb UK

Noté 5 sur 5 étoiles

Booking with Sunweb is always great

Booking with Sunweb is always great. I've been doing it for the past 6 years, sometimes just me and my family and sometimes with groups of 8, 12, or 21 people. It's always smooth. I cannot recommend it enough.

31 mai 2026
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Réponse de Sunweb.co.uk

Hello Ragnar,

Thank you for this amazing review.

We are very happy to hear that you have had so many great experiences with Sunweb over the last 6 years.
How nice to read that your holidays have always been smooth and that you recommend Sunweb.

Thank you for booking with Sunweb again!

Kind Regards,

Christine

Team Sunweb UK

Noté 5 sur 5 étoiles

Easy to book

21 mai 2026
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Réponse de Sunweb.co.uk

Hello Adam,

Thank you for your 5 star review.

We are happy to hear that you find our booking process easy.

Thank you for booking with Sunweb.

Kind Regards,

Christine

Team Sunweb UK

Noté 5 sur 5 étoiles

Great experience

Great experience - fantastic choice of accommodation and good value with ski pass included.

23 mai 2026
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Réponse de Sunweb.co.uk

Hello Graham Smyth,

Thank you for your fantastic review.

We are happy to hear that you are satisfied with our choice of accommodation and value for money.

Kind Regards,

Christine

Team Sunweb UK

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