Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

It's great to be able to find a tech person when you need them. Supportwave makes that really easy. It's almost astonishing to watch their timer suggest someone will respond in 60 seconds - and it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent! Easy and simple. 5 minutes after landing on the site I was speaking with a knowledgeable helpful IT expert. It was quite a technical issue. Previously we've used freelancer sites for IT job... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I felt safe using their tools to share my passwords and screen. My support person worked very quickly and found a solution much faster than I thought was possible. NerdApp is a great service and I hig... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Got my laptop Lockscreen problem taken care of. Happy that my tech was able to talk me through getting screen unlocked after I forgot my password. Bonus was after we did a factory reset, my original d... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de réparation d'ordinateurs

Écrit par l'entreprise

Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

205 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good patient tech

Good patient tech, reasonable and productive

25 novembre 2021
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Réponse de Supportwave

Hi Thomas, thank you for your feedback! Keep well, Caitlin

Noté 5 sur 5 étoiles

Used these guys for first time today

Used these guys for first time today. Lovely chap named Volkan came and helped set up my sons P.C. I would recommend them as giving a great, informative friendly service.

22 novembre 2021
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Réponse de Supportwave

Thank you so much for taking the time to reply and for the kind words! Volkan is one of our favourite Nerds and always does his best to give excellent service 😊

Noté 5 sur 5 étoiles

I had to upload a new software to my work computer…

I had to upload a new software to my computer as I'm a auto locksmith, the software was very important to the running of my business but my computer would not launch the software. I heard about NerdApp and contacted them online and they got to work straight away, Volken S took control of my computer and I have to say they were amazing !!! Very reasonably priced and fair with the time charged, I will certainly be using the NerdApp and Volken s again. Thank you so much for all your hard work, You saved my business !

22 novembre 2021
Avis spontané
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Réponse de Supportwave

Hi Barry, thank you so much for your lovely review! We will be sure to let Volkan know he did a great job. We are here whenever you need us. Thanks, Caitlin

Noté 5 sur 5 étoiles

Very helpful technician

I was very pleased with my experience using NerdApp. The technician I spoke to was very helpful and extremely patient. I would use them again if I had a problem with my computer.

18 novembre 2021
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Réponse de Supportwave

Hi Barbara, thank you for your positive feedback. We are here whenever you need us! Keep well, Caitlin

Noté 5 sur 5 étoiles

Excellent Service with Nerdapp

Excellent, fast and efficient - great support by NerdApp
Will definitely return when needed and certainly recommend to anyone needing trustworthy technical support
Thank you NerdApp

16 novembre 2021
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Réponse de Supportwave

Hi Georgie, thank you so much for your positive review. It means a lot to us! We are here any time you need us. Keep well, Caitlin

Noté 5 sur 5 étoiles

Just absolutely outstanding service

Just absolutely outstanding service! Really tricky problem solved but Adam also went out of his way to help with something unrelated too! Thanks so much I am massive fan of this app.

11 novembre 2021
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Réponse de Supportwave

Hi Christiana, thank you so much for the great review! It was a pleasure to have you as a customer and we are glad Adam did such a good job, he's a great Nerd! Thanks for the kind words and I hope you have a lovely week ahead :)

Noté 5 sur 5 étoiles

Quick match to a helpful Nerd

Matched quickly with a very helpful “Nerd”, who was extremely diligent and knowledgeable. We didn’t manage to fix the problem entirely, but we managed to recover my data, which was the most important thing.

1 novembre 2021
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Réponse de Supportwave

Hi Richard, great to hear that your data was recovered. We know how stressful this can be. Thank you for your feedback!

Noté 5 sur 5 étoiles

Volken took ownership of my problem and…

Volken took ownership of my problem and got me up and running many thanks I was pleased with the service and outcome

20 octobre 2021
Avis spontané
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Réponse de Supportwave

Hi, thank you for your feedback! We appreciate it. Keep well.

Noté 5 sur 5 étoiles

Happy Customer

Wow!, just had an IT blitz session with an IT Technician from Nerdapp.

Trying to sort out your home computer problems on your own, if you are not an IT 'expert' is a nightmare!! 😳 well for me anyway.... 😏

The IT technician sorted out so many of my IT issue's today, and has lifted a huge weight off my shoulders. He was knowledgeable to another level, quick, efficient and helpful. He gave me great service, at a decent price, with a great attitude.

So if you're looking for home or office Tech support I can highly recommend Nerdapp. The Nerd App is also simple, and very easy to use.

Honestly...., if you need good, honest IT support, Nerdapp is the way to go 😁

19 octobre 2021
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Réponse de Supportwave

Hi Rosemary, thank you for such a lovely review! We know tech issues can be extremely frustrating, that's why we're here to make your life easier. We are here whenever you need us.

Noté 5 sur 5 étoiles

Good service and very useful app to have…

I have used Nerdapp on several occasions for both personal and work related tech issues. Very impressed, with the app and the quality of tech support received.

18 octobre 2021
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Réponse de Supportwave

Hi Grace, thanks for your feedback. We appreciate it!

Noté 5 sur 5 étoiles

NerdApp did what 4 stores couldn’t- fix my Mac!

Using NerdApp was so easy and I would recommend to anyone with an IT issue big or small. The technician was that assisted me was highly knowledgeable and super efficient.
He managed to sort out an issue I’ve been having for 2 years, which 4 other computer stores could not fix.
5 stars is not enough!!

18 octobre 2021
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Réponse de Supportwave

Hi Ev, thank you so much for your lovely review. We appreciate your support! We are here whenever you need us.

Noté 5 sur 5 étoiles

Fast and fair

Fast, friendly, efficient help at a fair price.

18 octobre 2021
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Réponse de Supportwave

Hi Liz, thanks for your feedback. We appreciate it!

Noté 5 sur 5 étoiles

Very quick

Very quick. Easy to use. Really great engineer. Thank you.

16 octobre 2021
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Réponse de Supportwave

Hi Anne, thanks for your review. We are here whenever you need us!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Quickly identified someone who was able to help me with my issue. Very easy to use app. Shout out to Volkan for sorting me out.

16 octobre 2021
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Réponse de Supportwave

Hi Christopher, thanks for your feedback! We are here whenever you need us.

Noté 5 sur 5 étoiles

I needed my sound system connected to…

I needed my sound system connected to my TV system and was thrilled when Needapp came to the rescue! I was so happy with the professionalism and excellent knowledge, made sure my performance was at peak potential. Will be using them again for other IT needs.

15 octobre 2021
Avis spontané
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Réponse de Supportwave

Hi Justin, thank you for your feedback. We appreciate it!

Noté 5 sur 5 étoiles

Needed a Nerd to come to my house to…

Needed a Nerd to come to my house to sort out my Wi-Fi connection. The Nerd was polite and efficient! Thanks NerdApp.

14 octobre 2021
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Réponse de Supportwave

Thanks for your feedback Caitlin!

Noté 5 sur 5 étoiles

I can’t recommend NerdApp enough

I can’t recommend NerdApp enough. My laptop screen went black and they came to my rescue fixed it and ensured no documents were lost in the process. Tamara Francesconi.

13 octobre 2021
Avis spontané
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Réponse de Supportwave

Thanks for positive feedback Tamara. We know how stressful these situations can be. Glad to hear a Nerd was able to assist you!

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