Tea and the gang Avis 

Fantastic offering of food and drink, the matcha is as good as you will get anywhere.
Wish you has a place in London!

Always nice staff and super nice experience every time.

very very bad service! There's no point in them having a beautiful online page and leaving their customers with no answers to their requests, unfortunately, I placed an order online in February and with a lot of difficulty (on the part of tea and the gang), it only arrived this month . However, I won't be able to clear customs in time as they don't respond to any emails! I no longer count on any assistance from the company, I just leave my warning here, don't spend your money with them, you'll just waste your time!

I was looking for a job and i came across tea and the gang. I was excited to get an interview and join the team.
Unfortunately, after we scheduled a meeting, I logged in the zoom meeting and waited 20 minutes, nobody showed up. I called them but nobody picked up. After a few days i called again and explained what happened, the girl apologized about that deeply and rescheduled my interview, for today. And AGAIN, no one came. That is so disgusting and disrespectful. If you cant come, dont need employees at least have the dignity to CALL THE PERSON!

Great customer service. After mixup with order they sorted out as soon ans possible and send me missed ones. Highly recommended!

Love these guys, love their teas and their friendliness and willingness to help, chat, find the right tea that you will love. The only problem is how to choose as there are so many nice flavours it's really hard to pick so we have lots!

I now get all of my tea from tea and gang, they are always so helpful and friendly. The tea is amazing too! I cannot recommend them enough!

Always a warm welcome from the knowledgeable Tea and the Gang Team providing excellent service and quality products. I'm working my way through their selection and keep finding new favourites. Pop in and see the Team, you won't regret it.

Been here a few times now the lovely lady at the front of house is so welcoming and very knowledgeable.
I've tried a few but favourite so far is the chocolate caramel matcha latte.
You can take away or there is a small sitting area which is nice and relaxing.
Will continue to use definitely deserves 5 stars.

I’m a huge fan of tea and the gang! My family visit the little cafe weekly to get our favourites. The Guru tumeric and butterscotch latte is an absolute treat, not too sweet but the flavour is amazing as are all the other latte blends. Even better are the amazing staff that welcome us every week, even remembering my sons favourite latte order as we go in the door. They are really knowledgeable regarding the products and give great advice when picking out teas. I am constantly recommending them to all my friends and family. Highly recommend!

Tea and the gang has some lovely tea. A shame they had some trouble with their distribution, took 2 months to receive my order, after contacting them several times.

Not their fault, and the tea is good!

I ordered on the 20th of August and today is the 5th of September, have written to them asking about my order but have not received a reply. NOW I got a crappy auto-reply that my order has been sent but still no one has answered why they messed up my order. Their customer service is a joke.

The order never came. I contacted the customer service, who said they have issues with dhl i think, and they said the order should arrive in a couple of days. That was like a week ago. After I asked some more details, and a refund, they stopped answering to my messages. I made my purchase in mid-July, and its the last day of August now. Thankfully, I paid with Paypal and got my money back through Paypal's customer service.

I have shopped here regularly online and at the HQ in King’s Lynn since it opened in July 2022. Whenever I have made an online order the delivery has been fast and well packaged (even included a couple of individual taster tea bags as an extra) I love the taste of all the tea I’ve tried, my favourites are The Dragon Chef, The Nurse, Miss Yoga and Cool Caribbean. The Blueberry Blues tea is the prettiest tea I’ve ever seen.
Every time I visit the shop the staff are extremely friendly and helpful. I’ve had the Pink Flamingo, The Guru, The chocolate and caramel matcha and the matcha lattes at some point all made for me in store with oat milk, and they were all delicious every time. The iced mango, coconut matcha latte was incredible too. I would definitely recommend popping into the shop and giving the teas and lattes a try.

P.S The crumpets are delicious too.

The lovely Grace helped me place my order over the phone after a technical hitch whilst ordering online. I had only recently tasted the Earl Grey from Tea Gang & it is sooooo gorgeous, l had to order some in a bulk bag this time!

The best tasting tea, full of delicate flavour. Speedy delivery and lovely quirky packaging all make for a cup to be sat and savoured..

Amazing tea selection and really nice shop atmosphere offering everything from drink on the day, take home and online orders.

Would definitely recommend and as I love locally will be returning soon, the honey and lemon gets a recommendation from myself, tastes amazing and reasonably priced too for such a high quality product! ☕️🫖

Ppl are nice, but I never received my order. And despite nice conversation with ppl in shop, no one actually did a thing to help. So sad.

I really was hoping that the Jaffa cake latte was going to become my go to drink but using the recommended 1.5g in a small cup with hot milk really just gives you just a hint of the flavour. So no 16 servings and at £5.99 for 5-6 servings it is too pricey for me unfortunately You need to use at least 4g to get the taste, which I love by the way, and I do not classify as sweet, in fact the perfect combination of sweet v bitter. Order and shipping was quick, they even threw in some tea bags to try. Thank you!

I bought some of the fruit tea after coming across it online and it is lovely. The glass display containers are also great and look lovely on display. I love the characters with each fruit tea. I was also sent some free samples which was a lovely touch to try and after trying them will defo be purchasing the hipster next!

I was so hoping that I was going to absolutely love this product (jaffa cake latte powder) as I don't like sweet, overprocessed drinks but the amount of powder I had to use to get any flavour at all means that the tiny pouch is going to be gone in no time.

I have followed the instructions exactly, watched videos and even measured my mug to make sure it wasn't too big but the drink I ended up with (following the guidance to the letter) bore no resemblance to the pictures of the rich chocolatey liquid seen in your promotional photographs. The instructions on the packet say use an 'average mug' (but doesn't actually tell you how many ml that is) - however on Facebook you told me it was 300 mls so that's what I used, but even increasing the powder didn't produce a rich dark velvety liquid - more a pale beige lightly flavoured drink.

Shame - I wanted to love it!