Teak Warehouse Avis 272

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The table is beautiful, sturdy and perfect for 6 people without the extensions. A fantastic addition to our backyard. This is for people who like to spend quality time outside with good friends and... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The quality of the lounge chair is noticeably less than what we originally purchased, even tho it was supposedly the exact same. Thinner wood pieces, steel not brass fittings, slight differences in s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The only place to go for the highest quality teak furniture. I bought an outdoor set (Toscana) high chairs and table 11 years ago. Finished with Semco Honeytone recently and the set looks better tha... Voir plus

Noté 5 sur 5 étoiles

Absolutely gorgeous- could not be happier. Stunned at the quality and beauty. So silky smooth, and solid to the touch, with fine details like softly sanded edges. An heirloom piece. Excellent customer... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'ameublement d'extérieur
  2. Magasin de meubles

Écrit par l'entreprise

Providing the highest quality outdoor furnishings at “warehouse” pricing, Teak Warehouse offers you a wide range of options to create the stylish outdoor relaxation or entertainment space of your dreams. We are proud to serve architects, designers, and contractors on large-scale projects, as well as individuals looking for affordable luxury with quality that will stand the test of time!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

272 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

I was at your store and I purchased the…

I was at your store and I purchased the canopy for outdoor umbrella. I was assisted by Victoria I found her to be knowledgeable, courteous very professional enjoyed working with her great experience.

7 septembre 2025
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Réponse : Teak Warehouse

Hi Simon,

Thank you so much for taking the time to share this feedback with us! We're so happy that you enjoyed working with Victoria. We're also glad that we could assist with getting the canopy you needed for your umbrella.

Thank you so much for your business!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Excellent service and we love our…

Excellent service and we love our tables and chairs

10 septembre 2025
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Réponse : Teak Warehouse

Hi Jonathan,

We are so happy to hear that you thought our service was excellent — this is exactly what we strive for! We hope that you have been able to enjoy all of your beautiful new team items, and we are honored that you chose us for your teak needs!

Thanks so much for your business!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Still keeping the same model in stock!

I purchased a replacement rocking chair when the original I had for years was destroyed when a huge branch landed on it. So pleased that they still make the same model.

Ordered this for pickup at my local warehouse and was pleased to see that it was fully assembled. Staff were very helpful in loading it into my car.

8 septembre 2025
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Réponse : Teak Warehouse

Hi Nicholas,

Thank you for sharing this feedback with us! It’s great to hear everything from ordering to pickup went smoothly, and we're glad you thought our warehouse team was so helpful as well.

Thank you so much!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Excellent quality and great service

Excellent quality and great service, delivery was efficient, on time and the guys were helpful and friendly.

9 septembre 2025
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Réponse : Teak Warehouse

Hi Kathleen,

Thanks so much for this wonderful feedback! We are so happy that you had such a positive experience with us. It sounds like all around everything was seamless, from purchase to delivery, and that's exactly what we like to hear! We're also glad that you enjoyed working with our delivery team as well.

Thank you so much for your business!
Teak Warehouse Customer Service

Noté 1 sur 5 étoiles

I was not given any advance notice of…

I was not given any advance notice of my steamer chair delivery. I was out of the country and had to arrange for someone to meet the delivery person at my expense. It was not the fault of the driver. He thought I had agreed on the date

9 septembre 2025
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Réponse : Teak Warehouse

Hi Carol,

I'm so sorry to hear that there was some miscommunication with scheduling your order. The shipping service that you selected includes a scheduled delivery appointment for a day that works for you and that you confirm yourself, and it sounds like that did not happen. I will make sure this gets addressed, and again, I'm so sorry that scheduling was not made easy for you.
We hope at the very least that you have been able to enjoy your new Vail Bar Stools. Please let me know if there is anything at all I can do for you in the future.

Casey Martin
Customer Service Manager
Teak Warehouse

Noté 5 sur 5 étoiles

Excellent communication

Excellent communication. Updates and emails were most helpful. Casey was very professional

2 septembre 2025
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Réponse : Teak Warehouse

Hi Katrina,

Thanks so much for sharing this feedback with us! We're thrilled to hear that you had such a positive experience with Casey and that the communication was seamless. We hope that you've been enjoying your stunning Hunter teak items!

Thank you so much!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Communication

Communication, delivery, and products were all fantastic! Won't hesitate to purchase from teak warehouse again.

22 août 2025
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Réponse : Teak Warehouse

Hi Dana,

We're so happy to hear that you had such a positive experience with us overall! We're also honored that you would consider us again for your future teak needs. Thank you so much for this wonderful feedback, we hope to see you again soon!

Thank you so much!
Teak Warehouse Customer Service

Noté 3 sur 5 étoiles

I was buying big pots

I was buying big pots. There was confusion over what was what. I selected two and paid for them, to pick up the next day. At pick up, one of them was a wrong item. Glad I had them open the box so I could inspect it. Everybody was nice from start to finish.

21 août 2025
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Réponse : Teak Warehouse

Hi David,

I am so sorry to hear that there was a mix-up with some of your items. I understand how frustrating this can be, but am happy to hear that our team was able to assist in getting this corrected for you. Your feedback only helps us improve, so we greatly appreciate you taking the time to share it. We hope you will consider shopping with us again in the future!

Casey Martin
Customer Service Manager
Teak Warehouse

Noté 5 sur 5 étoiles

custom replacement cushions for our TW…

custom replacement cushions for our TW furniture. nicely crafted…hardly cheap but should last a long time.

14 août 2025
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Réponse : Teak Warehouse

Hi Kelly,

We're so happy to hear that you have been enjoying your new custom cushions! We take great pride in providing excellent quality custom cushions that are meant to last. Thank you so much for taking the time to let us know that you love yours!

Thank you so much!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

The salesperson was knowledgeable

The salesperson was knowledgeable, very helpful and guided us to wonderful selections. Also, the team was patient when we had to delay delivery of the furniture.

17 août 2025
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Réponse : Teak Warehouse

Hi Robert,

Thank you for taking the time to share this feedback with us! We're so happy to hear that you enjoyed shipping with our Sales team. We understand that sometimes life can happen and deliveries need to be delayed/rescheduled, so it is absolutely no problem at all. We hope that you have been enjoying your beautiful new teak!

Thank you so much!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Exceptional quality, surpassing all other patio furniture stores in terms of craftsmanship and finesse.

I have purchased patio furniture from The Teak Warehouse for both business and personal use. Their products are of exceptional quality, surpassing all other patio furniture stores in terms of craftsmanship and finesse.

10 août 2025
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Réponse : Teak Warehouse

Hi Julio,

Thank you for your continued business with us and for sharing such wonderful feedback. We're honored to be your choice for both business & personal needs and are thrilled you value the quality of our craftsmanship. We hope to see you again soon!

Thank you so much!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles
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Réponse : Teak Warehouse

Hi Martin,

Thank you so much for this feedback! It's so great to hear you enjoyed both our products and working with our team. We hope you have been enjoying your new Toscana Teak Bar, and will consider us again in the future for your teak needs.

Thanks so much!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Using Teak Warehouse is a good decision

Brian in the showroom was so knowledgeable and helpful it made our experience very pleasant! And Joey and Colin provided a seamless delivery.

13 août 2025
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Réponse : Teak Warehouse

Hi Ronda,

We are so happy that you had such a positive shopping experience with Brian! We're also thrilled that our delivery team was able to provide excellent service as well.
We take pride in having a dedicated & helpful team, so thank you for letting us know how we did!

We hope to see you again soon!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

The furniture is beautiful and well…

The furniture is beautiful and well made. The delivery teams were fantastic! Took great care while in elevator and squeezing into small places. Friendly. I wasn't happy with the time it took for the furniture to be delivered. Ordered at the end of May. I was told most likely to be delivered near end of June. I received them in August.

8 août 2025
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Réponse : Teak Warehouse

Hi Joyce,

We're so happy to hear that you love your new furniture! We're also thrilled that you had a positive experience with our delivery team. That all said, we're very sorry that it took some extra time for your items to arrive to you.

We always try our best to provide the most up-to-date & accurate ETA information for out of stock items, but oftentimes we are still at the mercy of international shipping processes & overseas weather conditions, which can cause delays. Nonetheless, we greatly appreciate your patience while waiting for the items to arrive, and we're so happy you've had some time to enjoy everything! We hope to see you again soon!

Thank you so much for your business!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles
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Réponse : Teak Warehouse

Hi Tuya,

Thank you for your kind words! We're so glad to hear everything went smoothly with your delivery. Our team truly appreciates your support and your feedback. We hope to see you again soon!

Thank you so much!
Teak Warehouse Customer Service

Noté 2 sur 5 étoiles

Not as described & terrible shipping

I purchased a teak side table on sale. The item is painted and that was not in the description. So I can’t see the beautiful wood, if it really is teak. The item was very marked down so not really worth the hassle of returning. Also, the boxed arrived badly crushed. The shipping fee was outrageous. And it was packed with toxic smelling styrofoam peanuts. No one should be using that for packing material these days. It’s so bad for the environment!!!

6 août 2025
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Réponse : Teak Warehouse

Hi Isabelle,

This absolutely does not sound like the level of service and product quality that we try to provide, and I am so sorry to hear that your item did not arrive up to your standards. Looking more into your order history, it looks like the table you received was not supposed to be painted, and it also looks like we had a new one shipped out promptly for you at no additional charge. We hope that the new table is one that you have been able to love and enjoy, but again, we are sorry that this happened to begin with.
We value your feedback, so if there is anything more that I can do to help your experience, please do not hesitate to let me know.

Casey Martin
Customer Service Manager
Teak Warehouse

Noté 5 sur 5 étoiles

Baller Installers

Installers were professional and courteous. They went above and beyond to make sure the umbrellas were in the right place.

8 août 2025
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Réponse : Teak Warehouse

Hi Justin,

We are so happy that you had such a positive experience with our delivery team! We take pride in having such a professional, dedicated, and courteous warehouse & delivery team, so your thoughtful review is wonderful to hear!

Thanks so much for your business!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Easy to shop

Easy to shop, delivery team was great!

8 août 2025
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Réponse : Teak Warehouse

Hi Brian,

Thank you for choosing us! We’re so glad our delivery team could make your experience a positive one. We look forward to serving you again in the future for all your teak needs!

Thank you so much!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Great purchase!

Amazing selection. Very helpful and friendly sales attendant. Bought a beautiful dining table at a great price and had it picked up in 2 days. Could not have been happier. The quality of my table is very, very high and looks like a million bucks in my garden.

1 août 2025
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Réponse : Teak Warehouse

Hi Carmen,

Thank you so much for this wonderful review! We are so happy that we exceeded your expectations, and hope you enjoy your stunning new Hunter Dining Table for many years to come!

Thank you so much!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Victoria is amazing

Victoria is amazing. They helped us in every way they could and they were fantastic!

26 juillet 2025
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Réponse : Teak Warehouse

Hi Peter,

We are thrilled that you had such a positive experience shopping experience with Victoria! We take pride in having a dedicated & helpful team, and your review means so much to us! Thanks so much for sharing it here!

We hope to see you again soon!
Teak Warehouse Customer Service

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