Teak Warehouse Avis 272

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The table is beautiful, sturdy and perfect for 6 people without the extensions. A fantastic addition to our backyard. This is for people who like to spend quality time outside with good friends and... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The quality of the lounge chair is noticeably less than what we originally purchased, even tho it was supposedly the exact same. Thinner wood pieces, steel not brass fittings, slight differences in s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The only place to go for the highest quality teak furniture. I bought an outdoor set (Toscana) high chairs and table 11 years ago. Finished with Semco Honeytone recently and the set looks better tha... Voir plus

Noté 5 sur 5 étoiles

Absolutely gorgeous- could not be happier. Stunned at the quality and beauty. So silky smooth, and solid to the touch, with fine details like softly sanded edges. An heirloom piece. Excellent customer... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'ameublement d'extérieur
  2. Magasin de meubles

Écrit par l'entreprise

Providing the highest quality outdoor furnishings at “warehouse” pricing, Teak Warehouse offers you a wide range of options to create the stylish outdoor relaxation or entertainment space of your dreams. We are proud to serve architects, designers, and contractors on large-scale projects, as well as individuals looking for affordable luxury with quality that will stand the test of time!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

272 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

Super helpful staff

The Teak Warehouse was great. They let me take a chair home to make sure it would work in our backyard. The sales people on the showroom floor were really helpful and nice and the delivery team communicated very clearly about the delivery times. Was a very easy great experience and we love our new patio set!

1 août 2025
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Réponse de Teak Warehouse

Hi Sara,

We’re so happy to hear that our sales & delivery team could be so helpful for what you needed, and that overall your experience was such a positive one!
Thank you so much for taking the time to share this feedback, and we hope you enjoy your new furniture for many years to come!

Thanks so much!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Helped me change delivery address…

Helped me change delivery address easily.

25 juillet 2025
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Réponse de Teak Warehouse

Hi Alexander,

We are thrilled that we could assist with getting your address details confirmed and updated. It is our pleasure to help with anything you might need, from purchase to delivery, so thank you for letting us know we did just that!

Thanks so much!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

helpful website chat and staff

needed to replace some old mesh on my lounge chairs. was happy to find out that I could pay to have them repaired versus having to repurchase all new loungers. this whole process was very quick with a fast turn around on them. they were ready within 2 weeks.

19 juillet 2025
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Réponse de Teak Warehouse

Hi Sarah,

We're so happy that we were able to get you taken care of! Thanks so much for taking the time to share this positive experience with us - we greatly appreciate it!

Thanks so much!
Teak Warehouse Customer Service

Noté 4 sur 5 étoiles

A difficult delivery made pleasant

The guys were great. It wasn't an easy trek up a flight of stairs with an extra long teak dining table that then had to be assembled.
Thank you!

23 juillet 2025
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Réponse de Teak Warehouse

Hi Genny,

Thank you for this amazing feedback! We’re so glad to hear the team was able to handle the delivery and setup with care, especially with such a challenging space! We’ll be sure to pass along your appreciation.
If there is anything that we can do to improve for next time, please let us know!

Thanks so much!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Great customer service in ordering

Great customer service in ordering, scheduling and picking g up.

20 juillet 2025
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Réponse de Teak Warehouse

Hi Carol,

Thank you for your kind review! We’re happy our team was able to provide a seamless and positive experience for you. We appreciate your continued business with us!

Thank you so much!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

We had a great experience with Teak…

We had a great experience with Teak Warehouse. They were so easy to work with. The concrete table we bought from them is beautiful. We picked it up from the warehouse and they helped us load it into our truck. Great people.

13 juillet 2025
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Réponse de Teak Warehouse

Hi John,

Your thoughtful sentiment means so much to us! We greatly appreciate you taking the time to share this experience with us, and we're so happy that you had such a wonderful time shopping with us.

Thank you so much!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Outstanding Quality and Service


Outstanding Quality and Service – Highly Recommend!

I recently purchased teak furniture from Teak Warehouse in LA, and I couldn't be happier with the entire experience. From start to finish, everything exceeded my expectations.

The furniture itself is absolutely beautiful — solid, well-crafted, and clearly made to last. The price was more than fair for the quality, especially when compared to other retailers offering similar items.

What really stood out, though, was the delivery service. It was prompt, professional, and extremely thorough. The team not only delivered the pieces on time, but also carefully moved everything into place and removed all the packaging — something that many places don’t do anymore. It made the whole process completely hassle-free.

If you're looking for high-quality teak furniture and top-tier customer service, I highly recommend Teak Warehouse LA. They made it easy, enjoyable, and worth every penny.

11 juillet 2025
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Réponse de Teak Warehouse

Hi John,

Thank you so much for taking the time to share this fantastic review with us! We’re delighted that you found both the quality and value of your furniture to be exceptional, and that our delivery team made a lasting impression.
We take great pride in both our products and service, so it’s fantastic to hear we delivered on both for you.

Thank you so much for your business, and we hope to see you again soon!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

great product and outstanding customer…

great product and outstanding customer support !

9 juillet 2025
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Réponse de Teak Warehouse

Hi Michael,

Thank you so much for your business! We are thrilled to hear you love your new Wave Benches and had a great experience with our team. We hope you continue enjoying your new teak for many years to come!

Have a great day!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Very smooth and our new cushions were…

Very smooth and our new cushions were completed fast and we love them.

4 juillet 2025
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Réponse de Teak Warehouse

Hi Sandi,

We appreciate you taking the time to share this wonderful feedback with us! We are so happy you are loving your beautiful new custom cushions - we hope you continue enjoying them for many years to come!

Thank you so much!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Service was excellent

Service was excellent

3 juillet 2025
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Réponse de Teak Warehouse

Hi Dick,

Thank you for sharing your experience! We’re glad our team could provide the level of service we strive for every day. We hope to see you again soon!

Thank you for your business!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Tha staff was very attentive

Tha staff was very attentive. The repaired a teak chair without any pushback. At no charge. Builds loyalty.

9 juillet 2025
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Réponse de Teak Warehouse

Hi David,

Thank you for the great review! We’re happy to know our team took good care of you throughout your experience. If there is ever anything more we can assist with, please do not hesitate to let us know.

Thank you so much!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Great service and great products - again

Teak Warehouse delivery team continues to impress and our new umbrellas and stands are Hotel/Restaurant quality. Beautiful and so well made.

26 juin 2025
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Réponse de Teak Warehouse

Hi Kennedy Family,

Thank you so much for such a wonderful review!
We appreciate your business more than you know, and hope we can see you again in the future! Thank you so much for sharing this feedback with us, and enjoy your lovely new furniture!

Have a great day!
Teak Warehouse Customer Service

Noté 2 sur 5 étoiles

it took over a month to get delivered a…

it took over a month to get delivered a date was set, then canceled reschedule for the following week when I was supposed to go on vacation. After they finally dropped off the table and put it together. They didn’t actually put it together because the bolts they put in the bottom were too short and they just left it and didn’t tell me a word. I didn’t even know until I tried to move it and the top came off. I emailed her customer service called customer service called to speak to a manager and I’ve yet to hear from anyone.

21 juin 2025
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Réponse de Teak Warehouse

Hi Julia,

I know I reached out to you via email already, but I wanted to make sure you got a reply here as well.

We're so sorry to hear that it took some extra time to get your order delivered. We know how frustrating delays can be, and we pride ourselves on our competitive delivery timeframes & transit times. That all said, it's concerning to hear that there were some scheduling/lead time conflicts here, as well as some issues with assembly as well. This is not at all an accurate representation of the standards of business we have, and I am so sorry your experience was not a positive one.

I extended a store credit to you via email, to use on your next purchase with us, as a courtesy for the inconveniences you experienced. I just wanted to remind you that this credit is still valid if you would like to use it. I am also happy to assist with any further questions or concerns you have as well.

Casey Martin
Customer Service Manager
Teak Warehouse

Noté 3 sur 5 étoiles

We were told the delivery was "white…

We were told the delivery was "white glove" and were charged over $700 to have 2 benches shipped from San Diego to Morrison CO. It took almost 4 weeks for the benches to be delivered after we received an email they had been picked up by the transit company. When the benches were delivered the service was just regular delivery that you would receive with UPS or similar. I even had to loan the delivery guys a knife so they could cut the moving mats off the benches. When you pay over $700 for white glove delivery you have a right to expect not only expeditious delivery but something more than ordinary when the product is delivered.

27 juin 2025
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Réponse de Teak Warehouse

Hi Pete,

Thank you so much for sharing this feedback with us.

Our current leadtme for in-stock orders (without custom cushions/canopies) to ship from our warehouse is approx. 1 week from the date of purchase. I can see that this order shipped on 5/23/25, about 3 days from the date of purchase on 5/20/25. Once the order is shipped with the carrier, American West, delivery can take about 4 weeks. I can see that the order was delivered on 6/25/25, right around that 4-week lead time that I mentioned. So, from everything that I can see, this order was delivered within the standard leadtime. White Glove service also does not include expedited delivery.

Regarding the delivery experience that you mentioned, I have opened an internal case with the delivery company to further investigate how this order was delivered. White Glove service includes blanket-wrapped shipping, point & set installation of the items, unpackaging/removal of any shipping materials, and an inspection of the full order. This should have been the delivery service you received, since like you mentioned, you did pay for White Glove shipping. I apologize if you didn't receive the full extend of this service, and will personally be in touch with you once I complete my investigation with the delivery company.

Again, thank you so much for sharing this feedback with us.

Casey Martin
Customer Service Manager
Teak Warehouse

Noté 5 sur 5 étoiles

Teak Warehouse went above and beyond in their service

Teak Warehouse went above and beyond to schedule deliveries

18 juin 2025
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Réponse de Teak Warehouse

Hi Saul,

We are so grateful for your feedback and your business! It’s great to hear our team delivered a smooth and enjoyable experience.
We hope you choose us again for your teak needs in the future!

Thank you so much!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Great service and product

The service in the store and with delivery were great. We have had a table from Teak Warehouse that has served us well for many years and were happy to add a couch and loveseat that match.

19 juin 2025
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Réponse de Teak Warehouse

Hi Patricia,

We strive to provide excellent service from purchase to delivery, so we are thrilled that you had a positive experience with our sales & warehouse team! We are thankful for your business and appreciate you taking the time to share this feedback with us.

Thank you so much!
Teak Warehouse Customer Service

Noté 4 sur 5 étoiles

Pretty prompt

Not too long to wait for a special order, and suoer easy pickup at the warehouse.

16 juin 2025
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Réponse de Teak Warehouse

Hi Patricia,

Thanks so much for taking the time to share this feedback!
We appreciate your business, and if there is anything that we can do to improve our visit next time, please let us know.

Thank you so much!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Great product at a great price

Great product at a great price. Very nice sales people. Great warehouse crew helped load the order. Highly recommend TW for any patio furniture needs.

20 juin 2025
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Réponse de Teak Warehouse

Hi David,

We're so happy that you enjoyed shopping with our sales team and had such a positive experience with our warehouse team as well. We take pride in providing the best quality of outdoor furniture, and hope that you enjoy your new pieces for many years to come!

Thank you so much!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Good service, professional and on point

The new furniture that we ordered arrived on time and was in good conditions.

13 juin 2025
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Réponse de Teak Warehouse

Hi Alex,

We're glad that your shopping experience was a positive one! We hope that you have been enjoying your beautiful new loungers and continue to enjoy them for many years to come.

Thank you so much!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

I am very happy with this purchase

I am very happy with this purchase. The website was easy to navigate, the delivery process was really transparent and the product we bought is beautiful. I would highly recommend their products.

5 juin 2025
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Réponse de Teak Warehouse

Hi Sue,

We are thrilled to hear that you had a positive experience with our website and are happy with your new coffee table! Thanks so much for taking the time to share this feedback with us. We hope to see you again soon!

Thank you so much,
Teak Warehouse Customer Service

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