Teak Warehouse Avis 272

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The table is beautiful, sturdy and perfect for 6 people without the extensions. A fantastic addition to our backyard. This is for people who like to spend quality time outside with good friends and... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The quality of the lounge chair is noticeably less than what we originally purchased, even tho it was supposedly the exact same. Thinner wood pieces, steel not brass fittings, slight differences in s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The only place to go for the highest quality teak furniture. I bought an outdoor set (Toscana) high chairs and table 11 years ago. Finished with Semco Honeytone recently and the set looks better tha... Voir plus

Noté 5 sur 5 étoiles

Absolutely gorgeous- could not be happier. Stunned at the quality and beauty. So silky smooth, and solid to the touch, with fine details like softly sanded edges. An heirloom piece. Excellent customer... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'ameublement d'extérieur
  2. Magasin de meubles

Écrit par l'entreprise

Providing the highest quality outdoor furnishings at “warehouse” pricing, Teak Warehouse offers you a wide range of options to create the stylish outdoor relaxation or entertainment space of your dreams. We are proud to serve architects, designers, and contractors on large-scale projects, as well as individuals looking for affordable luxury with quality that will stand the test of time!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

272 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good quality furniture and excellent…

Good quality furniture and excellent customer service.

11 juin 2025
Logo de Teak Warehouse

Réponse de Teak Warehouse

Hi Julie,

Thank you for such a positive review. Our top priority is the provide quality teak & excellent service, so we take pride in hearing such wonderful feedback.

Thank you for your business!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

The team was on schedule

The team was on schedule, very courteous and did a great job placing he furniture where it belonged

12 juin 2025
Logo de Teak Warehouse

Réponse de Teak Warehouse

Hi Ken,

Thank you so much for taking the time to share this feedback with us! We're so happy to hear that you had a positive experience with our delivery team. We take pride in having such a wonderful team, so we are thrilled that they met your expectations.

We hope to see you again soon!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

I love my girl that works there !

I love my girl that works there !! She always lets me know about the sales and new items coming in.. I love also the big sales at the end of summer. I bought alot of furniture there and other items .. thank you again for the great quality furniture..

13 juin 2025
Logo de Teak Warehouse

Réponse de Teak Warehouse

Hi Dotti,

We love to hear that you enjoy working with Victoria. We also love that you have been able to enjoy our End of Summer sales, and we hope to continue seeing you at many more in the future!

Thank you for your continued business with us!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Great knowledgeable sales with any…

Great knowledgeable sales with any pressure. Delivery was seamless.

28 mai 2025
Logo de Teak Warehouse

Réponse de Teak Warehouse

Hi Kevin,

Thank you so much for taking the time to share this feedback. We're so happy to hear that you had a positive delivery experience. We hope you enjoy your beautiful new teak for years to come!

Thank you so much,
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Samples

It was nice to see and feel the fabric samples

5 juin 2025
Logo de Teak Warehouse

Réponse de Teak Warehouse

Hi Gillian,

We're so happy to hear that having the option to see all our fabric options in person was helpful!
Thank you for taking the time to share this positive experience!

Thank you so much,
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Was able to get the items within five…

Was able to get the items within five days for pick-up

22 mai 2025
Logo de Teak Warehouse

Réponse de Teak Warehouse

Hi Anthony,

We are so glad that we were able to get your items ready for pick-up so quickly. Our warehouse team is dedicated to ensuring orders are ready & shipped as soon as possible once placed, so we love hearing this feedback. We hope to see you again soon!

Thank you so much,
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

It was great!

24 mai 2025
Logo de Teak Warehouse

Réponse de Teak Warehouse

Hi Daryl,

Your feedback is valuable to us, and we appreciate you taking the time to share that you had a positive experience. We hope you shop with us again soon!

Thank you so much,
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Quality and Pro

Our overall experience has been terrific. The customer service is great. The staff is professional and the company delivers great products. We have had some of their pieces for years and have just added to our collection.

10 mai 2025
Logo de Teak Warehouse

Réponse de Teak Warehouse

Hi Spring,

We're so happy to hear that you had a positive experience shopping with us. Our goal is to always to provide the best possible service for our customers.

Thank you for your continued business!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

As always… GREAT!

As always, excellent service, fabulous product and good prices!

23 mai 2025
Logo de Teak Warehouse

Réponse de Teak Warehouse

Hi Marc,

Thank you so much for this wonderful feedback! We're so happy to hear that you've had such positive experiences shopping with us and with our team. We hope to continue serving you for all of your future teak needs!

Thank you for your business!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

This is my second Teak dining table

This is my second Teak dining table. I got my first one probably 20 years ago and it was pretty weathered and my daughter wanted it so I gave it to her and ordered the same one for myself. Love it when they get weathered they actually look even more beautiful.

22 mai 2025
Logo de Teak Warehouse

Réponse de Teak Warehouse

Hi Linda,

First, thank you so much for your continued business with us! We're so happy that you have enjoyed your Hampton Dining Table for so many years, and we hope you enjoy your new one for many more years to come!

Please let us know if there is ever anything we can help with!

Teak Warehouse Customer Service

Noté 1 sur 5 étoiles

Horrible experience

Horrible experience. We ordered the item and were charged right away, after over a month of no word we reached out. Called, left voicemails and emailed with no reply. We are now asking for a refund and still no reply and no item. I would not recommend this company to anyone.

12 mai 2025
Logo de Teak Warehouse

Réponse de Teak Warehouse

Hi Richard,

Thank you for sharing this feedback with us. I looked into your order further, and I see that the carrier did not have the correct contact information, which is ultimately why there was a delay in delivery. We are very sorry for this and completely understand the inconvenience this miscommunication/delay caused, which is why we were happy to make an exception and allow the order to be cancelled for a full refund, as you requested.

Again, we are very sorry that your experience was not satisfactory, this is not the standard of business Teak Warehouse aims for. We hope you will consider Teak Warehouse again in the future.

Thank you so much,
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

excellent communication and easy…

excellent communication and easy delivery

14 mai 2025
Logo de Teak Warehouse

Réponse de Teak Warehouse

Hi Gina,

Thank you for such a positive review. Our top priority is the provide quality teak & excellent service from purchase to delivery, so we take pride in hearing this wonderful feedback.

Thank you for your business!
Teak Warehouse Customer Service

Noté 1 sur 5 étoiles

It’s been weeks and I still have not…

It’s been weeks and I still have not received the product I’ve already paid for.

13 mai 2025
Logo de Teak Warehouse

Réponse de Teak Warehouse

Hi Eddie,

Thank you for taking the time to share this feedback with us. I investigated into your order more, and I can see that the carrier picked your order up later than typical after it was placed. In general, orders are shipped/picked up from our warehouse within approx. 1 week once all the items are available & in-stock. It looks like once the order was picked up, the carrier was also having trouble getting in contact with you to schedule a delivery date, which further delayed delivery.

Regardless, we apologize that it took longer than expected to receive your order. Again though, we appreciate you taking the time to share this feedback as it helps us ensure future delays do not happen.

Thank you so much,
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Just got a delivery date

Just got a delivery date
Will follow up with how things look

10 mai 2025
Logo de Teak Warehouse

Réponse de Teak Warehouse

Hi Jean,

We hope that we were able to meet your shopping expectations and that you have been enjoying your beautiful new loungers. If there is anything we can help with in the future, please do not hesitate to contact us: cs@teakwarehouse.com

Thank you for your business!
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Smooth transaction

Victoria did a nice job helping with my order and the warehouse people did a great job of loading my truck.

17 mai 2025
Logo de Teak Warehouse

Réponse de Teak Warehouse

Hi Bill,

Thank you for taking the time to share this feedback with us! We're so happy that you had a positive experience with both our sales & warehouse team. We greatly appreciate your business and hope you enjoy your new furniture pieces for many years to come!

Thank you so much,
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

They handled my ordering mistake…

They handled my ordering mistake quickly.

17 mai 2025
Logo de Teak Warehouse

Réponse de Teak Warehouse

Hi Tim,

We're happy to hear that our team was able to promptly assist with any changes/updates to your order. We strive to provide the best possible customer service, so we appreciate you sharing this feedback with us!

Thank you so much,
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Happy

Happy, easy, helpful!!
Got what I ordered early.
And I love my new chair pads.

9 mai 2025
Logo de Teak Warehouse

Réponse de Teak Warehouse

Hi Terry,

We love to hear that you had such a great experience shopping with us! Thank you for considering us for your custom cushions, we appreciate your business!

Thank you so much,
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Victoria is a pleasure to work with and…

Victoria is a pleasure to work with and makes the experience great.

9 novembre 2024
Logo de Teak Warehouse

Réponse de Teak Warehouse

Hi Aubin,

We are so happy to hear that you had such a positive experience with our sales team, specifically Victoria. Thank you for taking the time to share this review with us!

Thank you so much,
Teak Warehouse Customer Service

Noté 5 sur 5 étoiles

Absolutely gorgeous

Absolutely gorgeous- could not be happier. Stunned at the quality and beauty. So silky smooth, and solid to the touch, with fine details like softly sanded edges. An heirloom piece. Excellent customer service, and correspondence, fast shipping, white glove service. 10/10 Five Stars

6 mai 2025
Logo de Teak Warehouse

Réponse de Teak Warehouse

Hi Michael,

Thank you so much for taking the time to share this wonderful feedback. We are thrilled that you are loving your new dining table and had such a positive experience shopping with us. We hope you enjoy your beautiful new teak for many years to come!

Thank you so much,
Teak Warehouse Customer Service

Noté 1 sur 5 étoiles

I still don’t have the product.

I still don’t have the product.

22 avril 2025
Logo de Teak Warehouse

Réponse de Teak Warehouse

Hi Mark,

I looked into this for you and can see your order was delivered on 5/15/25, about 5 weeks after it was placed. Our lead time for orders shipping outside of California is approx. 4-6 weeks, so it looks like yours was delivered right within that timeframe. We hope you have been enjoying your beautiful new teak!

If you have any questions, please do not hesitate to contact us: cs@teakwarehouse.com

Thank you so much
Teak Warehouse Customer Service

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus