Can’t say enough good things about Teak Warehouse!! The furniture is beautiful and completely elevated my outdoor space. Shipped faster than expected too
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Teak Trestle Table was damaged with no solution given. Five dings & cracking after 24 hours. White glove delivery charge was also a disappointment. We paid extra and there wasn't enough help. The men... Voir plus
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The chair is beautiful. I was disappointed to see that I had no choice but to pay around $250 for shipping service for one chair. There was 3 guys in a huge truck that delivered the one chair and also... Voir plus
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Absolutely gorgeous- could not be happier. Stunned at the quality and beauty. So silky smooth, and solid to the touch, with fine details like softly sanded edges. An heirloom piece. Excellent customer... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Providing the highest quality outdoor furnishings at “warehouse” pricing, Teak Warehouse offers you a wide range of options to create the stylish outdoor relaxation or entertainment space of your dreams. We are proud to serve architects, designers, and contractors on large-scale projects, as well as individuals looking for affordable luxury with quality that will stand the test of time!
Coordonnées de contact
1630 Terre Colony Court, 75212, Dallas, Etats-Unis
- 3105368225
- cs@teakwarehouse.com
- teakwarehouse.com
4,2
Bien
304 avis
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Very smooth and our new cushions were…
Very smooth and our new cushions were completed fast and we love them.
4 juillet 2025
Réponse de Teak Warehouse
Hi Sandi,
We appreciate you taking the time to share this wonderful feedback with us! We are so happy you are loving your beautiful new custom cushions - we hope you continue enjoying them for many years to come!
Thank you so much!
Teak Warehouse Customer Service
Réponse de Teak Warehouse
Hi Dick,
Thank you for sharing your experience! We’re glad our team could provide the level of service we strive for every day. We hope to see you again soon!
Thank you for your business!
Teak Warehouse Customer Service
Tha staff was very attentive
Tha staff was very attentive. The repaired a teak chair without any pushback. At no charge. Builds loyalty.
9 juillet 2025
Réponse de Teak Warehouse
Hi David,
Thank you for the great review! We’re happy to know our team took good care of you throughout your experience. If there is ever anything more we can assist with, please do not hesitate to let us know.
Thank you so much!
Teak Warehouse Customer Service
Great service and great products - again
Teak Warehouse delivery team continues to impress and our new umbrellas and stands are Hotel/Restaurant quality. Beautiful and so well made.
26 juin 2025
Réponse de Teak Warehouse
Hi Kennedy Family,
Thank you so much for such a wonderful review!
We appreciate your business more than you know, and hope we can see you again in the future! Thank you so much for sharing this feedback with us, and enjoy your lovely new furniture!
Have a great day!
Teak Warehouse Customer Service
it took over a month to get delivered a…
it took over a month to get delivered a date was set, then canceled reschedule for the following week when I was supposed to go on vacation. After they finally dropped off the table and put it together. They didn’t actually put it together because the bolts they put in the bottom were too short and they just left it and didn’t tell me a word. I didn’t even know until I tried to move it and the top came off. I emailed her customer service called customer service called to speak to a manager and I’ve yet to hear from anyone.
21 juin 2025
Réponse de Teak Warehouse
Hi Julia,
I know I reached out to you via email already, but I wanted to make sure you got a reply here as well.
We're so sorry to hear that it took some extra time to get your order delivered. We know how frustrating delays can be, and we pride ourselves on our competitive delivery timeframes & transit times. That all said, it's concerning to hear that there were some scheduling/lead time conflicts here, as well as some issues with assembly as well. This is not at all an accurate representation of the standards of business we have, and I am so sorry your experience was not a positive one.
I extended a store credit to you via email, to use on your next purchase with us, as a courtesy for the inconveniences you experienced. I just wanted to remind you that this credit is still valid if you would like to use it. I am also happy to assist with any further questions or concerns you have as well.
Casey Martin
Customer Service Manager
Teak Warehouse
We were told the delivery was "white…
We were told the delivery was "white glove" and were charged over $700 to have 2 benches shipped from San Diego to Morrison CO. It took almost 4 weeks for the benches to be delivered after we received an email they had been picked up by the transit company. When the benches were delivered the service was just regular delivery that you would receive with UPS or similar. I even had to loan the delivery guys a knife so they could cut the moving mats off the benches. When you pay over $700 for white glove delivery you have a right to expect not only expeditious delivery but something more than ordinary when the product is delivered.
27 juin 2025
Réponse de Teak Warehouse
Hi Pete,
Thank you so much for sharing this feedback with us.
Our current leadtme for in-stock orders (without custom cushions/canopies) to ship from our warehouse is approx. 1 week from the date of purchase. I can see that this order shipped on 5/23/25, about 3 days from the date of purchase on 5/20/25. Once the order is shipped with the carrier, American West, delivery can take about 4 weeks. I can see that the order was delivered on 6/25/25, right around that 4-week lead time that I mentioned. So, from everything that I can see, this order was delivered within the standard leadtime. White Glove service also does not include expedited delivery.
Regarding the delivery experience that you mentioned, I have opened an internal case with the delivery company to further investigate how this order was delivered. White Glove service includes blanket-wrapped shipping, point & set installation of the items, unpackaging/removal of any shipping materials, and an inspection of the full order. This should have been the delivery service you received, since like you mentioned, you did pay for White Glove shipping. I apologize if you didn't receive the full extend of this service, and will personally be in touch with you once I complete my investigation with the delivery company.
Again, thank you so much for sharing this feedback with us.
Casey Martin
Customer Service Manager
Teak Warehouse
Teak Warehouse went above and beyond in their service
Teak Warehouse went above and beyond to schedule deliveries
18 juin 2025
Réponse de Teak Warehouse
Hi Saul,
We are so grateful for your feedback and your business! It’s great to hear our team delivered a smooth and enjoyable experience.
We hope you choose us again for your teak needs in the future!
Thank you so much!
Teak Warehouse Customer Service
Great service and product
The service in the store and with delivery were great. We have had a table from Teak Warehouse that has served us well for many years and were happy to add a couch and loveseat that match.
19 juin 2025
Réponse de Teak Warehouse
Hi Patricia,
We strive to provide excellent service from purchase to delivery, so we are thrilled that you had a positive experience with our sales & warehouse team! We are thankful for your business and appreciate you taking the time to share this feedback with us.
Thank you so much!
Teak Warehouse Customer Service
Pretty prompt
Not too long to wait for a special order, and suoer easy pickup at the warehouse.
16 juin 2025
Réponse de Teak Warehouse
Hi Patricia,
Thanks so much for taking the time to share this feedback!
We appreciate your business, and if there is anything that we can do to improve our visit next time, please let us know.
Thank you so much!
Teak Warehouse Customer Service
Great product at a great price
Great product at a great price. Very nice sales people. Great warehouse crew helped load the order. Highly recommend TW for any patio furniture needs.
20 juin 2025
Réponse de Teak Warehouse
Hi David,
We're so happy that you enjoyed shopping with our sales team and had such a positive experience with our warehouse team as well. We take pride in providing the best quality of outdoor furniture, and hope that you enjoy your new pieces for many years to come!
Thank you so much!
Teak Warehouse Customer Service
Good service, professional and on point
The new furniture that we ordered arrived on time and was in good conditions.
13 juin 2025
Réponse de Teak Warehouse
Hi Alex,
We're glad that your shopping experience was a positive one! We hope that you have been enjoying your beautiful new loungers and continue to enjoy them for many years to come.
Thank you so much!
Teak Warehouse Customer Service
I am very happy with this purchase
I am very happy with this purchase. The website was easy to navigate, the delivery process was really transparent and the product we bought is beautiful. I would highly recommend their products.
5 juin 2025
Réponse de Teak Warehouse
Hi Sue,
We are thrilled to hear that you had a positive experience with our website and are happy with your new coffee table! Thanks so much for taking the time to share this feedback with us. We hope to see you again soon!
Thank you so much,
Teak Warehouse Customer Service
Good quality furniture and excellent…
Good quality furniture and excellent customer service.
11 juin 2025
Réponse de Teak Warehouse
Hi Julie,
Thank you for such a positive review. Our top priority is the provide quality teak & excellent service, so we take pride in hearing such wonderful feedback.
Thank you for your business!
Teak Warehouse Customer Service
The team was on schedule
The team was on schedule, very courteous and did a great job placing he furniture where it belonged
12 juin 2025
Réponse de Teak Warehouse
Hi Ken,
Thank you so much for taking the time to share this feedback with us! We're so happy to hear that you had a positive experience with our delivery team. We take pride in having such a wonderful team, so we are thrilled that they met your expectations.
We hope to see you again soon!
Teak Warehouse Customer Service
I love my girl that works there !
I love my girl that works there !! She always lets me know about the sales and new items coming in.. I love also the big sales at the end of summer. I bought alot of furniture there and other items .. thank you again for the great quality furniture..
13 juin 2025
Réponse de Teak Warehouse
Hi Dotti,
We love to hear that you enjoy working with Victoria. We also love that you have been able to enjoy our End of Summer sales, and we hope to continue seeing you at many more in the future!
Thank you for your continued business with us!
Teak Warehouse Customer Service
Great knowledgeable sales with any…
Great knowledgeable sales with any pressure. Delivery was seamless.
28 mai 2025
Réponse de Teak Warehouse
Hi Kevin,
Thank you so much for taking the time to share this feedback. We're so happy to hear that you had a positive delivery experience. We hope you enjoy your beautiful new teak for years to come!
Thank you so much,
Teak Warehouse Customer Service
Réponse de Teak Warehouse
Hi Gillian,
We're so happy to hear that having the option to see all our fabric options in person was helpful!
Thank you for taking the time to share this positive experience!
Thank you so much,
Teak Warehouse Customer Service
Was able to get the items within five…
Was able to get the items within five days for pick-up
22 mai 2025
Réponse de Teak Warehouse
Hi Anthony,
We are so glad that we were able to get your items ready for pick-up so quickly. Our warehouse team is dedicated to ensuring orders are ready & shipped as soon as possible once placed, so we love hearing this feedback. We hope to see you again soon!
Thank you so much,
Teak Warehouse Customer Service
It was great!
24 mai 2025
Réponse de Teak Warehouse
Hi Daryl,
Your feedback is valuable to us, and we appreciate you taking the time to share that you had a positive experience. We hope you shop with us again soon!
Thank you so much,
Teak Warehouse Customer Service
Quality and Pro
Our overall experience has been terrific. The customer service is great. The staff is professional and the company delivers great products. We have had some of their pieces for years and have just added to our collection.
10 mai 2025
Réponse de Teak Warehouse
Hi Spring,
We're so happy to hear that you had a positive experience shopping with us. Our goal is to always to provide the best possible service for our customers.
Thank you for your continued business!
Teak Warehouse Customer Service
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