Terrysflorist Avis 

What I ordered and what was delivered was a disappointment. Online photo stated that this picture is an accurate depiction of what the order will be. What was delivered was a skimpy bouquet of flowers that was an embarrassment and waste of money. I do not recommend this florist unless you are purchasing in person or you do not care what the final product will look like.

Twice I have ordered flowers for a funeral and they have missed both funerals! Amazingly bad service. They are all nice up front and happy to take my money, then a few hours before the funeral they send a notice that they canceled the order. By then all shops are closed for the weekend and no flowers were at the funeral. REALLY BAD FORM. Will never use them again!

Misleading and scammy. Their website advertises free delivery. I did the online checkout, got an error message with the website, so I called. Got a call center agent, not a person at what I thought was a local florist. Sure, delivery is free, but after 15 minutes on the phone painstakingly spelling out names and addresses for a call center operator, she informed me there is a $19 "service fee." I asked why, and she said to make sure the flowers are "fresh." Ridiculous. Search results say they are located in Melbourne Beach FL but after double-checking the website, this seems like a generic online florist. It's a bait and switch scheme.

I had the same experience as everyone else. Failed to deliver flowers for mom on Mothers Day which also happened to be her birthday. The responses are all very AI-like.

Ordered funeral flowers 10 days in advance, got a TEXT saying that the order was being canceled due to supply chain issues the DAY OF THE FUNERAL. I had not seen any reviews otherwise I would have avoided them like the plague, absolutely do not give them business. Haven't received a refund yet either.

Ordered flowers for mothers day, several days in advance. Their website boasts 'same day delivery'. I even had email communication ahead of time regarding delivery. Despite this, they were not delivered. My poor mother received nothing and thought I had forgotten. We have been told 'supply chain' issues. But I was not notified so I could make other arrangements. And, I have not yet been refunded. Disgusting business practices and appalling service. DO NOT USE!

Ordered flowers on a Monday to be delivered on Friday before Mother's Day. They were never delivered and I had to follow up over email and a very long on hold phone call to find out they had "supply chain problems" and no flowers would ever be delivered. I give them one star because they actually refunded my $$. Should have checked reviews before using them.

This company called me the day of delivery (5/13) to tell my they cannot deliver my order and had to cancel it because their "supplier" had an "issue" and that they had ZERO flowers to and ALL of their Mother's Day orders had to be cancelled. These pictures certaintly do not look like ZERO flowers. Absolute WORST florist and company stay away.

I ordered flowers for my mom for Mothers Day as I live on the East Coast and she’s in Los Altos. I got a text they were cancelling. So I have NOTHING for my mom for Mothers Day and too late to get anything else.

I scheduled a weekend advance to have flowers delivered to my mom early for Mother's Day. The day the flowers were supposed to be delivered I got a call in the morning telling me that they could not deliver the flowers. I live in a different state, so I don't get to see my mom very often and I wanted to surprise her. This made me very upset so I had to find a flower shop quickly that would do same-day delivery. I found one called just Bea's in polson and they are amazing and helped me out. Do not use Terry's florist

If I would give zero I could. They email me hours before Mothers Day saying there’s a glitch in their system and they cancelled the order. It’s too late to secure another provider and my mother has no flowers, loving 1000 miles away. Stay away from this company and read all the reviews first. Wish I read them before using.

I got a text at 7:15 AM the day before Mother's Day informing me that "due to a glitch online" the flowers I had scheduled for delivery that day would not be delivered and my refund would show up in my account in 3-5 days. Left me scrambling to find someone else that could deliver at the last minute.

Ordered flowers on 5/6 that were set to deliver today, 5/12. I get a call after noon saying it couldn't be fulfilled from an 888 number, and that sounded like they were located in another country was the one that left it. This is totally fine when I'm calling global companies, like Microsoft, Sirius, etc. What worried me is that this is an "LLC," and that a smaller floral company had someone outsourced to tell me a flower delivery was cancelled at the exact moment it was set to be delivered. Tried calling the number back several times. Nobody answered. Tried checking my email for a refund receipt, because I got an "order confirmation," and nothing. Left a comment on their social media account, which is also very bizarre, and it was deleted and I was blocked. Cannot get in touch with anyone from the company, and to call and cancel an order at the time of delivery with no refund receipt feels very much like a scam.

Read other comments from people on their social media, which has since been deleted, and they all say the same thing. SAME EXACT COMPLAINT.

Terrible company! Ordered flowers a week and a half ago to be delivered to the funeral home today for services tomorrow. Got a call @10 am telling me they couldn't fill the order because they didn't have any product. After looking at the reviews, they've been saying that same thing for weeks and weeks! Originally, I didn't see reviews at all or I would have avoided them like the plague! $288 had better be refunded quickly or I will report them as fraudulent. One star is one too many.

Terrible communication. Contacted company on a Monday for a funeral delivery on a Thursday. Said they'd call but did not. Contacted them again and they said it was too late to place an order for on-time delivery.
Stay away!

SCAM This is a fraudulent business and not a local florist at all. They will take your money and not deliver flowers.

I ordered a casket spray for my father's funeral, was told they had enough flowers to complete the large order. Upon arrival to the funeral home I was told the order hadn't arrived. Was placed on hold and hung up on when trying to find out why they hadn't arrived. Rep then called during the service (phone was on silent) and stated they didn't fill the order due to shortage. Still waiting on refund. No remorse or apology from the rep I spoke with. Deserve zero stars

I ordered a white, ceramic bowl with 7 houseplants pictured. I ordered it for my brother in the hospital. What he received looked nothing like the picture on their site. No ceramic bowl (instead, a metal box), and only 4 plants instead of 7. The arrangement looked pathetic. I was ashamed of the arrangement. Don't use this florist!

Total scam. Called 2 hours before the service and said they couldn't deliver anything!

I placed an order on 5/2/2023. They say "Same day delivery." I received a call asking if it was okay to deliver the next day because all arrangements had gone out for delivery for that day. I agreed it was fine. The recipient sent me a picture of what she received and it was NOTHING like what I ordered! I sent pictures to Terry's Florist and they said they'll send me a Refund of $14.09 Really? Send my recipient what I ordered or credit my credit card. Customer service & Satisfaction are not a priority to them.
BE WARE of ordering from their site! What you order may not be what your recipient will receive! Order from another florist!