I have been looking at getting a sauna for a while and I went on the reviews I read about Keico... and so glad I bought it from Keico. The quality of built is excellent and it looks amazing.... Voir plus
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We ordered a Raiki Sauna - we did have a few delays due to production of the actual sauna but we have now just had the sauna delivered and installed by a fantastic team, Elliot (lead installer), Ben... Voir plus
We recently had a barrel sauna installed by Keico Living Ltd. Their wonderful installation team, Toby, Jay and Ben did a fantastic job. Such a lovely team. From start to finish we would recommend K... Voir plus
L'entreprise a répondu
Absolutely delighted with our Sauna and ice bath. I did lots of research before choosing Keico. Toby, Brad and Jay were amazing - they could both do enough to make sure we were happy and really went t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At KeiCo, we’re passionate about creating meaningful products that support life’s highs and lows — from joyful celebrations to moments of calm and restoration. Our three collections —Celebrate, Wellness, and Living— are thoughtfully curated to bring quality, care, and connection into everyday life. We hope you love what we’re builing, and enjoy shopping with us as much as we love fulfilling every order.
Coordonnées de contact
31-33 Kenyon Road, BB9 5SP, Lomeshaye, Brierfield, Royaume-Uni
- orders@thekeico.com
- thekeico.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Order arrived very quickly and well…
Order arrived very quickly and well packaged. Would buy from them again.

Réponse de Keico Living Ltd
Awesome service
We chose the smallest barrel sauna due to space and only two adults using it. We decided to use Keico to build the sauna on site and it was definitely worth the extra cost. Jack and his helper were professional, respectful and the finish was brilliant.
If we were to have another sauna we would 100% use their electrician to commission it instead of using our own who had very little knowledge how how it all worked. Again amazing customer service from Keico who sorted out the information for him to get things back on track
We had a slight issue with the door dropping due to settling in and Jack was back the next day to sort, impressive as we are in the Highlands! We have used this every day and recommend this company!

Réponse de Keico Living Ltd

Réponse de Keico Living Ltd
Top class product, top class service, unusual these days.
From the moment we ordered our BBQ hobbit cabin, Keico didn’t fail to impress. Communication about lead times were clear and concise, a small delay in manufacture was merely a blip in the process and we were kept informed of the revised ETA at every step of the way. Ultimately, despite numerous apologies, this delay proved to be a matter of days, not weeks so wasn’t really relevant. Additional product options were offered, evaluated and paid for. When the final installation was scheduled this is where we thought things could go wrong as so many companies outsource delivery and installation services and once they have received payment, they don’t care. Not keico. The installation team were behind exemplary, efficient, polite and remarkably professional at all times. The product is absolutely jaw dropping and we are already in discussion about purchasing additional items to make an already great product, the finished article. The hit is not cheap, but it’s worth every penny and we will enjoy using it come rain or shine for years to come. Thank you to Keira and the team once again.

Réponse de Keico Living Ltd
delivered
Nothing went wrong, the present was delivered on time and was thoroughly enjoyed.

Réponse de Keico Living Ltd
Unfortunately my order was delivered to…
Unfortunately my order was delivered to me rather than the recipient. Things improved rapidly. Apparently it’s a hitch on the website
The company went out of their way to put things right asap, sending me an address label to the correct recipients and was still delivered in time. The newly engaged couple were so impressed and absolutely delighted with this beautiful gift. All went well in the end with one really happy couple.
Thank you and I will definitely use you again. Definitely 5 stars!

Réponse de Keico Living Ltd
1st time order
This is the first time ordering. The delivery was delayed and no update on the delivery website. I called customer service, and a lovely lady helped me. She was great, understood I needed my order as was for an anniversary gift. She arranged an overnight replacement order for me, which arrived first thing the next morning. Was really impressed with that. Plus, the gift was fabulous quality and my sister was so pleased with it! Will definitely be ordering again

Réponse de Keico Living Ltd
Beautiful gift
Arrived really quickly and is a beautiful gift, I would be so happy to receive it myself so I know my friends will be.

Réponse de Keico Living Ltd
Moet and Chandon champagne
I bought moet and Chandon champagne as part of a gift present for my cousins 50th Birthday she will love this
thanks quick delivery too

Réponse de Keico Living Ltd
We cannot praise this Company enough…
We cannot praise this Company enough Keiran and his team are so professional, efficient, neat and tidy in their work we cannot recommend them enough they are respectful what lovely bunch of guys working so well as a team, this company deserves the best their work is 10/10

Réponse de Keico Living Ltd
A special gift
Arrived on time, securely and strongly packaged. Well presented on opening and the option of writing a personal message added that personal touch meaning I didn’t need to inform the recipient prior to the gift arriving. Will definitely be using this company again for future upcoming extra special events.

Réponse de Keico Living Ltd
Excellent service arrived in lovely…
Excellent service arrived in lovely solid packaging and within the time frame, bought for a wedding gift,so happy lovely gift, would recommend this company to anyone looking for a special gift thankyou.

Réponse de Keico Living Ltd

Réponse de Keico Living Ltd
Quality of the items
Quality of the items, the packaging is excellent and just a top of the range gift.

Réponse de Keico Living Ltd
Absolutely beautifully presented gave…
Absolutely beautifully presented gave this as a gift and it came in a lovely hard presentation box contents were equally as good will defo use this company again and recommend this to friends
Great product delivered on time great…
Great product delivered on time great customer service
Fantastic company to work with
Fantastic company to work with
I highly recommend keico when looking for outdoor saunas
Great value fast service would…
Great value fast service would recommend for that special occasion
Amazing!!I chose the silver coloured…
Amazing!!I chose the silver coloured tone wine and glasses set- perfect for my wedding present 🎁 fantastic! Delivery,was amazing good and quick.
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