Touchuppaintfactory Avis 

186
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Problem with a can of paint that I purchased it appeared to run out of propellant. Phoned and the lady was very helpful and apologetic, no fuss, replacement arrived within a couple of days. Thank you... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Do not buy from this company. Their customer service is non-existent. I sent them multiple messages via their website and have gotten no replies. The paint they sent was too dark and it looks like my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This company went the extra mile with a mix up in my order,but they sorted it as soon as I made them aware. The products they sell are fantastic the match to my paint was exact and the paint was ver... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have had numerous cars over the years and always brought a touch up paint from these guys after being recommended by a friend. Everyone colour we have had has been an exact match to the colour and... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

186 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 86 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,1

Tous les avis

(186)

111 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Prefect match

Prefect match, I was a bit sceptical first of all ,tested I'd on the test paper first and it was close so tried it on a small mark on my car ,it was a perfect match can't see where the mark was . So happy

16 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Good experience

Can’t fault them. Colour is a great match.
The cans are decent.
They had a mix up at the factory with colours, but 1 phone call and it was rectified the next day.

11 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Good colour match

Ordered a pen - the colour match is good and I found the nib fine for filling in small stone chips. But then wondered about using again once the nib had dried up and recieved assurance that spare nibs are available to buy. So good paint. good colour match and customer service good too.

5 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

No service, no paint and £20 spent

I ordered vehicle touch-up paint nearly 3 weeks ago, haven't received it and have had no response to emails. There is no contact phone number for the company. Dreadful customer service and they owe me £20. Avoid this supplier.

13 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Useless

Useless, paint doesn't match and delivery a joke.Should have read the reviews,more bad than good.

11 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Absolutely dreadful customer service,I…

Absolutely dreadful customer service,I ordered a paint kit it came in a tiny bottle with no way of applying,company refusing to refund me and just offered a 15% discount.Also they are sending there items through a 48hr service so could take days to arrive.Awful company avoid

16 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

A satisfied customer

I ordered a touch up kit for my 2 year old Hyundai i10. I had a small stone chip on the rear door. I was a bit wary having read some reviews, but I needn't have worried. It arrived on time and having just used it I am very happy with the result. The kit is easy to use and the paint is an exact colour match! Thank you Touch up Paint Factory

5 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Not always giving 5 stars but this time…

Not always giving 5 stars but this time I can genuinly give. When I scratched my brand new car, I was extremely upset. I ordered the touch up paint and hoped for the best.
The order came quickly, it was easy to apply even though it was a pen and I read before other clients had issues wih it. I didnt have but I was a bit sceptic still if this will cover the scratch. When the paint dried the colour turned out to be an exact match and I had a problem to locate where the scratch was! really happy!

20 septembre 2023
Avis spontané
Noté 4 sur 5 étoiles

Decent company from my experience

Decent company from my experience, used colour code rather than number plate and paint was a perfect match, and quick delivery. Would’ve given 5 stars except I ordered the pens, not great, next time will be ordering a paint pot, cheaper and easier to apply, the pen tips are large and it’s hard to flow the paint through to fill deep scratches. Will be using again but just not the pens. And I recommend using your colour code for your car rather than reg number for perfect colour match. Red Toyota C7P and grey Hyundai 5K perfect colour match.

2 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

I don't trust! There are sites that give this info for FREE! xx

I didn't go any further than my initial order as they refused to give you your paint code until after you'd paid.
After reading the trust pilot reviews I was glad I didn't bother.
I refuse to be held to ransom over a paint colour...I know other businesses that would do that regarding their products but they aren't trustworthy.
Please avoid as many sites will give you this information for free...ie don't try and trick you into signing up by withholding the the info you need xx

30 mars 2023
Avis spontané
Noté 3 sur 5 étoiles

Avoid pens, but very good customer service

I ordered three touch up pens. Whilst colour match was good, they are not very usable as the paint doesn't flow well. HOWEVER, they swapped them for three pots free of charge... so I have to say the customer service exceeded my expectations.

9 décembre 2022
Avis spontané

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