Really quick and easy process online to book a ticket! Got amazing service from Rohit Negi who gave a call within 10 mins of booking the ticket online to confirm everything and then issued the ticket... Voir plus
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Lisez les avis des autres
Excellent assistance by your company with no wait time over call and your staff Manish Kumar helped me to get my flight rescheduled. Apart from the excellent price I got excellent service as well.... Voir plus
Minha experiência com a Traveasy foi extremamente frustrante e decepcionante. Comprei uma passagem aérea e não recebi a confirmação da reserva. Depois disso, recebi uma ligação exigindo o pagament... Voir plus
I had a good experience booking my flight through traveasy. I faced a problem trying to make payment for the flight and requested a call back. They called me swiftly and was able to help with the issu... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Traveasy.com has the ability to price thousands of flight routings and hotel properties at the most competitive price. We offer 24/7 support for our customers and we request your reviews to be able to improve our service to you.
Coordonnées de contact
14 Hanworth Road, Hounslow, Middlesex, TW3 1UA, Royaume-Uni
- 0208 819 9853
- info@traveasy.com
- traveasy.com
4,3
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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My agent was Prince Singh he was very…
My agent was Prince Singh he was very helpful,he made sure all my questions were answered,and i got my tickets.
13 mai 2026
Avis spontané
Réponse de Traveasy
Dear Spice,
We were really pleased that your experience booking with Traveasy was so rewarding. We always strive to make booking flights as easy and affordable as possible and look forward to helping you plan your next trip. Thank you!
Warm Regards,
Traveasy
They call asking for more money after booking
‘Prince’ from their customer service team called me straight after booking to say the price I booked for was a promotional offer (it wasn’t, nor did it say it was anywhere along the purchase journey) and that I would have to pay an extra £80 to secure the booking (which would make it the same price as buying direct from airline). To the customer service agents surprise, I called their bluff and said they can cancel my flights and I’ll take a refund and book with someone else. They then offered to reduce the payment to £30, then £20 before eventually agreeing that they “would take the loss to keep my custom”. In the meantime they threatened that it would take a long time to issue my refund if I didn’t pay the fee and said they would charge me a cancellation fee if I didn’t pay this extra charge (which I rejected). In the end it worked out fine and I got my flight ok but don’t fall for the customer service tricks and if you don’t want the hassle, just avoid.
5 mai 2026
Réponse de Traveasy
Dear Ali,
Thank you for your feedback. Please note that the fares displayed on our website are dynamic and subject to real-time airline inventory and availability. Although your payment was completed, the ticket had not yet been issued at the time the airline revised the fare due to a change in availability.
Our representative contacted you promptly to inform you of the fare adjustment and offered the option of a full refund should you have preferred to cancel the booking. As you did not wish to proceed with the higher fare and the difference was minimal, our representative chose to absorb the additional cost as a goodwill gesture to honour your booking. We appreciate your understanding in this matter.
myself and families have been using…
myself and families have been using this company for years very great service and reliable prince Singh is the best he works with you to make sure you get the best deals available plus great customer service i will continue to use this company and will definitely recommend 💯
15 mai 2026
Avis spontané
Réponse de Traveasy
Dear Nigel,
Thank you for your wonderful feedback about Traveasy.
We were delighted to read the complimentary comments that you made about Traveasy booking experience and customer service. We hope to be of service again very soon.
Warm Regards,
Traveasy
Great service from Prince
15 mai 2026
Avis spontané
Réponse de Traveasy
Dear Sunita,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
Booking was hassle free and prioritised…
Booking was hassle free and prioritised (although it took more than 24 hours for ticket confirmation and several back & forth messages).
11 mai 2026
Réponse de Traveasy
Dear J Jacob,
We were really pleased that your experience booking with Traveasy was so rewarding. We always strive to make booking flights as easy and affordable as possible and look forward to helping you plan your next trip. Thank you!
Warm Regards,
Traveasy
They advertise a lower price on the…
They advertise a lower price on the Google. After you pay the money, they call and ask for more money because they are not able to secure the ticket at that price. Avoid.
5 mai 2026
Réponse de Traveasy
Dear Kantideep,
Thank you for your feedback. As with all airline bookings, fares are subject to live inventory and dynamic pricing. Once payment is received, a payment confirmation is issued; however, the booking is not fully confirmed until the ticket has been issued. Once the ticket has been issued there is an additional confirmation mail sent. We understand that changes in fare availability between payment and ticket issuance can be frustrating. Our team works to secure bookings at the confirmed price wherever possible, but where airline pricing changes in real time, this can affect the final ticketing outcome. We remain committed to ensuring our booking process and communications are as clear as possible for all customers.
It was a decent experience as it was my…
It was a decent experience as it was my first time using their website. The only reason it went smooth because Rohit Negi helped out in me receiving my ticket on time.
14 mai 2026
Avis spontané
Réponse de Traveasy
Dear Aditya,
Thank you for your wonderful feedback about Traveasy.
We were delighted to read the complimentary comments that you made about Traveasy booking experience and customer service. We hope to be of service again very soon.
Warm Regards,
Traveasy
Rohit Negi was great at solving a cost…
Rohit Negi was great at solving a cost issue with the airline.
14 mai 2026
Avis spontané
Réponse de Traveasy
Dear Nadine,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
Refund Nightmare
Having booked through Traveasy for my Grandson to fly to Australia, which wasn't hat easy as I had another demand for extra payment due to an error at their end.
Un-fortunately the flight was cancelled, due to problems in Dubia. Getting a refund was not easy. I agreed to a reduced refund because of transaction charges. still over £4000. I have waited the expected 4 to 6 business weeks and have contacted them a few times. They always say someone will call me back, but, no one does. Only use this company if you have to!
19 mars 2026
Avis spontané
Réponse de Traveasy
Dear Andy,
Thank you for your feedback. We are currently investigating this matter and sincerely appreciate you bringing it to our attention. Please rest assured that we take customer feedback seriously and are committed to addressing the issues you've raised to ensure they do not happen again in the future. If you have any further questions or would like additional support, please don’t hesitate to contact our customer support team at info@traveasy.com.
Réponse de Traveasy
Dear DC,
Thank you for sharing your positive booking experience with Traveasy. We are delighted that our team found you a great flight price. We look forward to assisting you with your next flight booking.
Warm Regards,
Traveasy
Not Happy
Not Happy. They made it look like the cheapest. But after you paid they rang and said there is a price update and charge you an extra, which matches the same price with standard.
13 mai 2026
Avis spontané
Réponse de Traveasy
Dear Huang,
Thank you for your feedback. As with all airline bookings, fares are subject to live inventory and dynamic pricing. Once payment is received, a payment confirmation is issued; however, the booking is not fully confirmed until the ticket has been issued. Once the ticket has been issued there is an additional confirmation mail sent. We understand that changes in fare availability between payment and ticket issuance can be frustrating. Our team works to secure bookings at the confirmed price wherever possible, but where airline pricing changes in real time, this can affect the final ticketing outcome. We remain committed to ensuring our booking process and communications are as clear as possible for all customers.
Great experience overall
Great experience overall. Beat price when I booked and great customer support. Special thanks to juli for assisting me with my query. She was very helpful and provided me prompt response
13 mai 2026
Avis spontané
Réponse de Traveasy
Dear Rohan,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
Best flight booking website
Best flight booking website! I found much cheaper tickets compared to Sky Scanner. Fast, easy, and reliable service. Highly recommended!
11 mai 2026
Réponse de Traveasy
Dear Mohammad,
We were really pleased that your experience booking with Traveasy was so rewarding. We always strive to make booking flights as easy and affordable as possible and look forward to helping you plan your next trip. Thank you!
Warm Regards,
Traveasy
Overall process are great.
2 mai 2026
Réponse de Traveasy
Dear Vishnu,
Thank you for your wonderful feedback about Traveasy.
We were delighted to read the complimentary comments that you made about Traveasy booking experience and customer service. We hope to be of service again very soon.
Warm Regards,
Traveasy
Got best price for the route DXB-JLR
At first, my booking did not complete after making the payment but Jhanvi assisted me on chat and completed my booking.
13 mai 2026
Avis spontané
Réponse de Traveasy
Dear Shafin,
We were really pleased that your experience booking with Traveasy was so rewarding. We always strive to make booking flights as easy and affordable as possible and look forward to helping you plan your next trip. Thank you!
Warm Regards,
Traveasy
Good service
Smoothly booking done with no hassle and staff are helpful and amended as per my requirements and rates. For future as well I can go ahead and do booking with them
12 mai 2026
Avis spontané
Réponse de Traveasy
Dear Nishant,
We were really pleased that your experience booking with Traveasy was so rewarding. We always strive to make booking flights as easy and affordable as possible and look forward to helping you plan your next trip. Thank you!
Warm Regards,
Traveasy
Awesome Experience
I recently booked a trip through Traveasy and had an exceptional experience, largely thanks to Simran who handled my booking.
From the initial consultation to the final day of travel, everything was seamless. Simran took the time to understand exactly what I was looking for, suggested options I hadn't even considered, and made sure every aspect of the trip was taken care of. No surprises, no stress — just smooth, well-organised travel.
The pricing was transparent and competitive, and the quality of service far exceeded expectations. It's rare to find a travel company that genuinely prioritises the customer experience the way Traveasy does.
Highly recommend and a special shoutout to Simran for making it truly memorable!
12 mai 2026
Avis spontané
Réponse de Traveasy
Dear Hardik,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
I booked last minute flight to bali for…
I booked last minute flight to bali for my friendswith them they are super efficient and best and also offer bet deals , only thing to improve if they can reply fast on email or whatsapp
3 mai 2026
Avis spontané
Réponse de Traveasy
Dear Vinod,
Thank you for sharing your positive booking experience with Traveasy. We are delighted that our team found you a great flight price. We look forward to assisting you with your next flight booking.
Warm Regards,
Traveasy
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