Tropical Smoothie Café Avis 

Love this place. They make amazing smoothies and the service is so fast.

I ordered a blueberry bliss smoothie and compared to the others I’ve had this one was very watery. I was disappointed.

This is the first time in months of being a loyal customer of the shop in Madison, MS that I will give a horrible experience review! I ordered my smoothies on the app and got there 20 minutes after the time that they were set to be picked up. I got there & sent my daughter in and 10 minutes later went in. Found a little white boy just then making my order and talking to three African American friends that were sitting there. I was raving mad as I was never addressed, thanked, nor was even looked at! The boy was super slow and steady talking to his friends and when we exited, his friend laughed at my daughter who happens to have autism and this was part of her therapy!!! They can kiss my assets as I am done!!!!

I am a regular customer, I stop every morning before going to work. Well I was visiting the drive which sometimes takes for ever and then when I get to the window they are out of the Acai bowls. This has happened more than once. Now I order on line and it's still not ready when I get there, and what makes it even worse my order is not correct once I get to work. I had to put it in the freezer because it was soupy. I call them and they said come back and they will redo it, I told them I was at work and I only eat them in the morning. I think I will wait a while before visiting them.

SINCE MAY 16 I’VE TRIED TO GET A HOLD OF YOU PEOPLE FOR MISSING POINTS FROM A TRANSACTION THAT WAS MADE THAT DAY ITS ALREADY THE 20th THIS IS OUTRAGEOUS IF YOU PEOPLE DONT WANT TO GIVE PEOPLE THEIR MISSING POINTS THEN I SUGGEST YOU REMOVE THE LOYALTIES REWARD PROGRAM ALWAYS HAS A PROBLEM ALWAYS DOESNT REDEEM ON TIME YOU DONT SEE THIS IN OTHER STORES LIKE STAR BUCKS.

I went to get my online order and they didn’t have it finished then it was given 1/4 empty and to make it worse I went to the app to get my rewards and it said the code had already been used. Not happy

made a big mess

I made a big mess with my smoothie and, the employee was so nice and made me another one that was free, I didn't have much money on me, so I gave an 8 dollar tip, but employees are very nice... (also the smoothies r BANGER)

Everytune u have gone to several locations all employees have been very nice .
Haven't been in a couple months went this morning g and I can not believe how small the breakfest wrap git it us a 1/3 of the size it has been . I know that food prices have effected the food industry but changing what you were doing doesn't help people keep coming back . People still expect what you have showed them and why they go to you place of business to begin with

I pulled up to tropical Café and went to winter garden Maguire on 50 and my host was Jeff. He was very polite. Very nice. Very patient with me since I haven’t been here in years. He recommended a couple things to me and told me what was good and I can say the customer service here was very pleasant, I will return soon 10 out of 10

Went to Tropical Cafe Smoothie off 120th street near Costco. My server was Diego M. He helped me erase items I added on the app by mistake . He was very friendly, polite and professional and had a wonderful smile. Tropical Smoothie is lucky to have such a great representative of their company.

I went to Easton location anbd order açaí bowl and the base was frozen … i had to wait an hour for even to thaw it out ! Employee there are horrible !

Went to the location on Virginia Beach Blvd and was greeted with a personal derogatory attack by Cassandra. Keep your opinions to yourself. So unprofessional. You are a bully. Hire people that are kind.

The worst service ever. We were not greeted by any employees. They turned and looked at my husband and I and turned back to keep talking with each other. Stood there for 5 minutes waiting to have them( 5 employees) to take our order. Ended up leaving and still no one talked to us. Pitiful customer service.

I had an incredibly frustrating experience at TROPICAL SMOOTHIE CAFE in college station. After purchasing food and drinks, I was told I couldn’t stay in the lobby because they were “short-staffed.” The ironic part? The place was completely empty, and the employees weren’t even doing anything! If they were actually busy, I would’ve understood, but there was no reason to kick out a paying customer. It felt like they just didn’t want to work. Extremely unprofessional and a complete waste of my time. I won’t be coming back.

Your service is sucks we order smoothie and fruit bowls for lunch but its not even cold anymore then they forgot to send my smoothie. The sweet potato is nasty and like 6 pieces in a small bowl. Thats is a crappy service. Good thing its my first time and I am not planning to waste my money at your store.

It was great. They have great service.

What I think about Tropical Smoothie Cafe as a previous employee who has been terminated without any apparent reason. I just recently started working there a month ago, and I would say it's the most horrible, unprofessional, and toxic job I have had. I received an email after being told to clock out early because business was "Slow," but no, they told me a lie and then proceeded to send me an email saying...

"Despite multiple discussions, your performance has not met franchise standards, particularly with timely service and minimizing distractions. To maintain team efficiency, we are removing you from the schedule permanently, effective immediately."

We wish you well in the future.

And on top of that previous employees they have fired that I know of personally have been fired unfairly and when they would email the management team they would not respond.

Employees at tropical smoothie on Miami blvd are great. Customer service is always amazing very professional.

I did go to the Tropical Smoothie Cafe location at 29486 Woodward which charge almost $2 more for the peanut banana crunch flatbread and the sandwich was very dry and customer service was terrible. Cashier states the rude customer service was from an employee name Michael with no name tag order ID number is 35402813540389

This is the worst customer service I have EVER encountered. This place will NEVER get another dime from me. I have lived in the area for 6 years and frequently order from this location. However today, I was missing a $7.99 sandwich from my order. After getting home, I called to reconcile the issue and was told I need to get a job and stop asking for free food, I was lying, and I could come purchase a sandwich for 50% off. This grown man cut me off and yelled at me for 10 minutes. Never will I ever, standing on it!!!