Tropical Smoothie Café Avis 

This is the worst customer service I have EVER encountered. This place will NEVER get another dime from me. I have lived in the area for 6 years and frequently order from this location. However today, I was missing a $7.99 sandwich from my order. After getting home, I called to reconcile the issue and was told I need to get a job and stop asking for free food, I was lying, and I could come purchase a sandwich for 50% off. This grown man cut me off and yelled at me for 10 minutes. Never will I ever, standing on it!!!

I usually don’t write reviews. I just had to express how terrible the humus wrap was and I was very hungry too. I could not even eat the whole wrap after a few bite. It was dripping with this watery sauce. The wrap was mushy. Horrible! I wasted $14.00 of hard earned money. I wish I could summit a picture is that mess!

Its a review of '1017 Crossings Blvd, Spring Hill, TN' location. Its worst experience. It is overpriced taste wise its ok.
What pissed me off is that, there were 3 employee in store, I went to pick-up. The boy said whats ur name and order. No greetings, no thanks, nothing. Lady working there asked me to move as she has to set up bar stool properly, that too was in rude voice. very cold staff, they do not seem liking working there.

I was running late for work and I stopped at the Melrose Park location for my free smoothie, Ana was very helpful with my order because I had a free Birthday smoothie but the code didn’t work so she helped me get the smoothie through the app. Thank You Ana for your great service

I was really disappointed with my visit to this smoothie place. I ordered a smoothie that was supposed to include yogurt, but instead, they gave me frozen yogurt chunks and fruit—nothing blended properly. It wasn’t even creamy; it seemed like they just used water instead of actual yogurt! The quality felt so cheap, and it didn’t taste good at all. For the price, I expected much better. Definitely not worth it.

---

Tropical smoothie on US1 and Edwards drive how can you have a boss there as a manager that's been the prison for fraud credit card fraud burger and dwelling more than $300 using fake IDs how can you have a manager there running a store when he is already been to prison three times for credit card fraud

Tropical Smoothie Cafe on Cardinal Blvd in Louisville, Ky. is the best! I go everyday for my Paradise Point Smoothie. They know me by name and greet me before i get to the counter, all the employees are nice and always smiling. Sometimes, i send my husband or grandkids in to get my smoothie and they just say my name, that's how awesome the staff is. They recognize their customers. Thanks Again, Tiffany

I ordered from the Pineville Louisiana branch. I ordered a green Caesar salad with ranch instead of Caesar dressing and my salad was amazing. It was the best ranch that I have ever tasted. I will definitely be ordering again.

My child works for Tropical Smoothie located at 2236 Delaware Avenue in Buffalo and has worked and has not been paid for his services.His paycheck was deposited in to an unknown account and when we addressed the manager Belinda Acevedo about the issue she said it would be fixed and put into his next pay check, over a month ago. I constantly keep asking her about the issue.The manager continues to give us the run around about the matter, and continues to blame it on the accountant named Sandy. We have been patient on allowing them to resolve the matter however nothing has been resolved.I am highly upset because it has been over a month and he still has yet to be paid. I will be contacting the BBB tomorrow about the matter if I don’t hear from anyone within the next business day. This is so unprofessional and illegal.

The product is fine, however. The staff at the location in Avon, Ohio is by far the worst team of employees EVER. They act like they are doing you favors by taking your order. Not one of the 3 employees smiled at me-said hello, thank you-absolutely zero interaction besides listening to what I wanted to order and how I wanted to pay. I am not being racial as I could give 2 cents about this but in order to identify, this is the best I can do. I believe he is oriental , extremely good looking and that’s where it ends. He does not smile. Does not look you in the eye and is so
Unpleasant, that I felt as though I was doing something wrong by ordering a smoothie! A young girl with red hair was making the food; wraps, bowls, etc. I watched her twice take orders to the front counter and literally throw them down-mutter what it was-that customers had to speak aloud and ask what item it was! A customer asked for napkins because the dispenser was empty- male walked to his work station, pulled out about 10 , tossed them on the counter and didn’t utter a word-nor did he even consider the concept of filling the dispenser for the next guest. There were about 15 people in the store. When I got my smoothie, there were none left and I didn’t even bother to ask for one because I couldn’t wait to get the hell out of there!
I looked them up on reviews and saw that they had 2 stars with tons of negative reviews. Not surprised! Fortunately they have another store close by in Crocker Park that has 4 stars that I will now frequent. You might as well close Avon, because every single customer was complaining about the service, or should I re-rewrite-LACK OF AND OFFENSIVE SERVICE.

Our past 5 orders they have missed items and when you call they just don't care. We order from work and there hasn't been a single order that they sent everything we ordered yet... We kept trying to give them another chance but today... yet again... forgot the edible straws (for the 3rd time in a row). They either give the wrong chips, or no chips. No sauce on the sandwiches or so much sauce it just turns it all to mush. The smoothies taste good with the edible straws (which they forget) and once in a while the sandwich is good, but we finally have to cut our loses and find a new place to door dash for lunch. The worse part is the horrible uncaring rude customer service when you do call.... It's just disgusting.

I visit the Norton Shores, MI Cafe at LEAST several times a week. Their staff is horrible. They are very unfriendly, they never smile and act annoyed when you ask questions. It is obvious that they do not care about the customers. The staff socialize with each other, they are whispering and laughing about the customers. They are so inappropriate. I never see the owner or a manager. The managers do not stand out any different than the staff. One male employee with long curly hair is so rude, he tosses your bag of food onto the counter and doesn't care if your items tip over or not. They usually hand you your smoothies at the drive thru dripping down the side of your cup, with no napkins. This is the only location in our area, and if there were closer locations nearby, I guarantee I wouldn't go to this one and have to put up with that HORRIBLE customer service from Norton Shores location. They don't even deserve a one star rating! They really should do some training with their staff.

I visited the cafe in Rockingham, NC. The staff never acknowledged us nor did they wait on us. One of the crew looked me in the eye and said absolutely nothing. The other two crews also did not say anything. After about 5 minutes of this treatment, my sister and I left the cafe. I am so shocked at their behavior! It was deplorable! I will NEVER go to that location again. If you wanted great service, go to the one in Southern Pines, North Carolina.

I ordered 3 Paradise Point No Banana, substitute banana for strawberry. I was charged $1.50 for the substitute of strawberry. When I got my order 2 of them had banana and hardly any strawberry because the color was so pale and the other didn't taste like anything and had big chunks of ice. Very disappointed. Bexley, OH. order # 40384547784856 total $24.57

Had 2 large orders at different times today and staff was wonderful! They were super busy but held it together and super friendly service!! Highly recommend!! Thank you!!

I just went and purchased three of the tropical cups and very sweet, but the fruit was beautiful in the cups. They had an assortment of fruit and granola and honey , they were beautiful. I took a bite of them. They were so sweet. I couldn’t continue eating them and the other person that I purchased a cup for, threw theirs way as well .both were tossed , we couldn’t eat them. They were too sweet. They had honey in them, but the granola that they put in it tasted really sweet too . I was very disappointed and I will never buy another-fruit bowl from them again . I like their smoothies, but I always ask for Splenda to cut down the calories and the sugar and they taste delicious but never will purchase a bowl again

THE BOSS AT TROPICAL SMOOTHIE ON CARDINAL BLVD IN LOUSVILLE KENTUCKKY TOUCHED/MOLLESTED A 16 YEAR OLD GIRL THAT JUST STARTED WORKING THERE & HE ALSO MOLESTED AHMERE RUTLEDGE .

Order taker too busy socializing to listen to order. The second time she got it. Manager or the person in charge was too busy flirting and sharing phone number with a customer to make good or note customers waiting over 30 minutes in the airport where we are trying to catch flights. Ticket feed machine broke and three people standing around while customers waiting for food. Avoid if possible.

With everything going on lately you would expect anyone working in the food industry would wear a hair net and gloves. I was is your latest Cafe on Delaware ave in Buffalo NY. I noticed multiple employees digging bare hands into the ice and ice cubes sliding down their hand and wrist with no gloves. On top of that long hair with no nets dangling over the fruit station. Is this the company standard? The food and drinks are amazing. But when I was in line other patrons were commenting as well with the same concerns.

Cross contamination. My son is severely allergic to peanut butter. We ordered a yogurt bowl and whoever made it used a spoon or something that was used for a peanut butter dish. If my son ate that, he would be in the hospital or worse. Horrible.