Tropical Smoothie Café Avis 

Waiting in store no one here got smoothie 5 mins waited on two wraps 15 mins

We visit the Tropical Smoothie in Johnson City Tn about twice a week after going to the gym. We love the smoothies and the healthy ingredients. BUT the staff has so much to be desired. The last few months all the employees have no personality at all. They all look like the are miserable with frowns on the face and not friendly at all.
I think they all need to visit 7 brew down the street and take lessons.
Customer service makes a business tremendously and keeps customers coming back.

Worst experiences ever. I went to the tropical smoothie on Bay Rd in Saginaw, Mi and ordered an Avocaldo smoothie without turbinado, and I was given a Detox Island Green with extra ginger and whey powder. Seeing as it was green, I didn't think to check the receipt and ended up drinking it. By the time I got home, my mouth and throat was burning so bad that I decided to look over the receipt and noticed the mistake. By the next day, I was extremely ill with what I'm assuming was detox symptoms from all the extra ginger in the drink. Still feeling unwell typing this. Not a satisfied customer by any means.

This was the Burlington, NC location. I should first state I have difficulty walking and risk falling. I have always been able to order online and get at drive thru. This time I was told you have to come in. I explained I was handicapped. Again told you have to come in. I asked if it could be brought out. Told you have to come in. I said if I fall it will be your fault. Someone brought it out but very obviously broke the edible straw. Poor service and rude attitude

We first went inside to order in there. But no one would come out to serve us or get our order. And they were all on there phone. So we just went thru the drive thru and someone answered and took our order. So other than that amazing drive thru services. Just not a very good inside service. But they had amazing drinks and food

This is the cleanest restroom Ive ever been in
Management is the best Ill be back

This visit marked the end of our patronage at any Tropical Smoothie Cafe. Despite being regulars, our experience at the Boynton Beach location was disappointing. After waiting for service for 2 minutes, we were finally attended to, but our simple order seemed to baffle the staff. Even though we had enough points for a complimentary smoothie, they claimed their system wasn't updated and refused to honor it. Despite showing proof, they were uncooperative. This recurring issue of blaming the system rather than addressing the problem was frustrating. To make matters worse, one employee became hostile and yelled at us to leave. Recording the incident, we were shocked by their lack of professionalism. Whatever happened to "the customer is always right"? It's clear there's a need for better employee training and customer care. Unfortunately, this experience has led us to take our business elsewhere, where competition is abundant.

I love your tropical smooth cafe.The staff are very friendly I'm Greeted & Thanked. They have Healthy Smoothies & Food so far there hasn't been anything I haven't liked. I'd recommend this spot Pamplico hwy if you want something good go see Axita she will make sure your Smoothie & food is good...

I went on my lunch break from school and Tara C waited on me, she was fantastic and so was my smoothie and oatmeal bowl. The restaurant is SPOTLESS and had great energy. Second time I ate there in two days.

HOW AWFUL! Last Tuesday I visited the Cedar City Tropical Smoothie to try the new TROPIC BOWL. After being told they were still frozen on Monday and could not order one I finally got to try it on Tuesday 1-30-24. AWFUL!!! I purchased the OATMEAL BOWL. All the bananas were brown and the blueberries were mushy. They must be totally frozen. YUCK for $10. GO TO JAMBA! They have great bowls that are FRESHLY MADE FOR YOU!

Absolutely awful. It’s twice now we have come to this store and they weren’t able to make food.

Tropical Smoothie Cafe is amazing!! From the delicious food and smoothies, to the customer service, it is always a good visit!! I’ll be back for sure!!

When Tropical Smoothies opened up close to our house we were really happy. My husband and I probably go twice a week and we’ve been very happy. But I went to pick up two of their bowls today and it wasn’t good. Much-Much smaller and hardly any fruit. The granola was different and even the oats were different. It’s obvious they’re having employee problems because I hardly ever see the same people. Whoever is working there now and I’m including their management team is doing a very poor job. I’ll wait awhile and then try them again but if the same thing happens my husband and I are done with them. They charge too much for bad food. No professionalism displayed either. This is the 146th St store in Noblesville.

Ordered their detox drink. They added ice to it and watered down where it tasted like NOTHING!

I been waiting for 30 mins for my order which I ordered online. While I was waiting I watched 5 other customers come in after me and place an order and got there food before me. The staff member told me that it was because of the 3 items I ordered was a lot of food. Customers are still coming and placing orders and I'm still waiting for my order that I called in and pre-ordered

Christa at the Jones Valley location is AWESOME !!!
She is always so friendly, so nice and an great person to be in customer service !!!
5 STARS for her :-)

Tropical Smoothie FL205 501 N ORLANDO AVE Ethan Riggs greeted me with a smile and he went above and beyond by explaining to me that the mango munson was not available but recommended the island green. It was an amazing choice. He repeated my order and prepared my food as I began to leave once again he greeted me with a smile. He is very professional along with other staff members: Xavier and Mykia. Thanks Tropical Smoothie for your amazing professional staff who ALWAYS GO ABOVE AND BEYOND on services.

I visited the tropical smoothie cafe location in 721 East Sunset Drive Waukesha WI USA 53189. I must say Brandon was exceptional in his customer service and his tremendous ability to help me. After getting my order mixed up he ensured I was well taken care of and I got my order replaced in no time. He made the process simple and amazing and for this I will always be going back to visit this location. Thank you Brandon for being awesome at your job.

I LOVE this place. I believe they have the best buffalo chicken wrap. But, the last 2 times I've ordered it, I've noticed the ranch has changed. It doesn't even taste like ranch and it is so sweet. I'M SO DISAPPOINTED!!!! Why do restaurants always have to ruin a good thing!?!? UGH - this would have been a 5 star review because the store in Blue Ash, OH is excellent but I just don't even want/like it anymore because the ranch is not good. :( SO SAD!!!!!!!!