I've used Truely whenever I've traveled for the last couple of years. When I replaced my broken phone, Truely support were able to create a new eSIM for my profile that I could install and use data I... Voir plus
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I've used Truely whenever I've traveled for the last couple of years. When I replaced my broken phone, Truely support were able to create a new eSIM for my profile that I could install and use data I... Voir plus
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I was travelling from Canada to Mexico through the USA, so the three country North America package was very appealing. Other companies offer only two countries in their regional packages. I al... Voir plus
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I used Truely eSIM during my trip to China and it worked really well. Setup was easy and I was connected almost immediately after landing, which made the whole travel experience much smoother. Th... Voir plus
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Esim terbaik yang pernah saya pakai, dari awal pembelian sampai pemakaiannya sangat mudah dan praktis. Saya pake esimTruely untuk jalan jalan ke Eropa beberapa bulan yang lalu, dan skr selama di Asia... Voir plus
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We believe that global data connectivity shouldn’t be complicated or expensive, so we created Truely. With our Switchless™ technology, we enable you to connect to the best network and rates in every country with a single eSIM —one eSIM for connectivity without borders and unlimited possibilities. Truely was built by seasoned startup founders and is backed by some of the best Venture Capitalists in the world. The growing team is composed of telecom, travel, tech, and marketing experts from all over the globe.
109, North Bridge Road, #07-22 Funan , 179097, Singapore`, Singapour
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I messed up my order.
The costumer service was there to help me immediately and super uncomplicated.
Thank you for that.

Réponse : Truely
Signing up was a bit difficult for me, but the 24/7 contact service through WhatsApp was fantastic! They were straight to the point, and helped me every step of the way. Any question I had, they answered and I felt valued as a customer. Excited to use this ESIM and write an update on my experience.

Réponse : Truely
I enjoyed fully the experience offered with “truely.com” eSIM card Sept.4-15 incl. for European countries. I used successfully and easily the eSIM card in Spain, France & Italy. I used the info chat via WhatsApp to get support periodically & the service was rapid & courteous. I had to augment my number of GB to cover the period & the addition was done smoothly too. Compared to another provider I experienced before, “Truely” has been great!

Réponse : Truely
Had issues with connection, but...
Used their WhatsApp support service and the assistant took me through the steps needed to get me connected. Very helpful and knowledgable.

Réponse : Truely
Really fast internet and actually cheaper. Tried Truely after spotty, slow connection with other company. Have now used it in 5 different countries and coverage has been seamless. It’s also much less hassle than the other company, bc it’s one install and then just choose a new plan or top-up. The other provider I had to keep installing new eSIMs and the whole process is confusing.

Réponse : Truely
Had such a lovely assistance from your team. My eSIM didn’t work, and I was guarded through step by step on how to sort it out. Everything worked at the end!
Highly recommend 😊

Réponse : Truely
I love this e-sim solution. It works seamlessly and the best part: I don’t need to keep installing new e-sims like I have had to keep doing with other solutions. You just install the one esim and use your account to buy data bundles for the various regions or countries you travel to. The data bundles are also well priced and the coverage excellent.

Réponse : Truely
Ik reis regelmatig naar de VS en tijdens mijn laatste reis heb ik voor het eerst een eSIM gebruikt.
Het was een geweldige ervaring. De installatie was zeer eenvoudig, het bereik en de snelheid met een 5G verbinding waren uitstekend.
De prijs van Truely is concurrerend en ik zal het bij mijn volgende reis zeker weer gebruiken.
Ik kan het van harte aanbevelen.

Réponse : Truely
The smoothest delivery, installation and activation of an e-sim I’ve experienced so far - and I have had plenty. What impressed me the most, outside of the lower overal cost than anything else I’ve tried, is the much higher local bandwidth / speeds compared to roaming with either of my regular telco sims (AT&T USA, SingTel Singapore and AIS Thailand.) Im sold on Truely.

Réponse : Truely
Esim terbaik yang pernah saya pakai, dari awal pembelian sampai pemakaiannya sangat mudah dan praktis. Saya pake esimTruely untuk jalan jalan ke Eropa beberapa bulan yang lalu, dan skr selama di Asia tidak perlu ganti ganti sim lagi. Saya sangat puas dengan internet nya selama berada di beberapa negara, bahkan sampai di pelosok tempat kecil pun masih dapat internet yang cepat. Terimakasih Truely, saya akan rekomendasikan ke teman teman saya dan keluarga saya.

Réponse : Truely
I have used 3 different eSIM options over the past few years, but my new favorite is Truely. Great pricing, super simple app, and easiest configuration. My trip was in the USA.

Réponse : Truely
I used Truely in Kuala Lumpur, and it was amazing. I was connected to the local network right after i landed and had great service throughout my stay; was able to check my data usage too, which is something I don’t usually get from other provider. Looking forward to use Truely again, since they have the switchless eSim.

Réponse : Truely
I've always had a terrible experience travelling with eSIM. But Truely is truly mindblowing, works very seamless, fast, and cheap!!!

Réponse : Truely
Fantastic service, it's just so smooth. I used the e-sim while traveling to Germany and France. Fair prices, easy payments. Definitely recommended.

Réponse : Truely
My friend recommended Truely to me for my summer vacation in Europe.
Setting is so easy and I don’t have to use multiple plan for different countries . Most important is affordable as well. The best in the market😘

Réponse : Truely
Amazing to have perfect connection at all times with Truely. I travel a lot for work and not having to purchase and switch between multiple esims is ideal. For the past few months I’ve purchased bundles for Malaysia, Thailand, Indonesia and the Netherlands, as well as combination bundles for South East Asia and Europe. The switch from one bundle to the other was flawlessly (and automatically) done upon touch down in another country. I will definitely keep using Truely’s esim long term and 100% recommend it to anyone!

Réponse : Truely
Truely made it easy to compare packages, buy an eSIM and eventually order + activate. I historically do not enjoy the eSIM user experience but Truely made it straight forward. Will continue using.

Réponse : Truely
1st-time purchase Truely eSIM, easy to purchase, no hassle signing up, quick and fast. eSIM downloading is seamless, and activation to the network is swift, too. I will use Truely for my next travel, both for business and leisure. Speedtest is excellent and on 5G.

Réponse : Truely
I recently used the Truely eSIM while traveling through Amsterdam, Singapore, and Hong Kong.
It was an absolute game-changer. The SAME eSIM worked flawlessly in each location (they have a proprietary technology called Switchless) that automatically connected me to the best local networks without the hassle of changing my eSIM and all the phone settings that come with doing so.
For a digital nomad like me, the ability to use local IP addresses/networks in each country was a huge advantage. It allowed me to access region-specific services seamlessly, get low latency for video calls, making remote work much easier.
Their customer support also stood out. Every time I had a question or needed help, their team was available online and quick to respond, being extremely helpful.
For a digital nomad AND frequent traveler like myself, I can highly ~recommend Truely eSIM. It made staying connected across multiple countries super simple and stress-free.

Réponse : Truely
I use truely both in Europe and Asia across multiple countries and it was a delightful super easy experience!
Both customer care responded quickly and diligently helped in the on boarding and once set up was complete switching countries was no problem topping up neither without ever changing or buying another Sim card.

Réponse : Truely
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