What the heck k has happened this is disgusting weak rubbish - it doesn’t even taste like tea! I can’t believe how bad it is. I ordered straight from the company because I thought my last box must hav... Voir plus
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Lisez les avis des autres
I was able to purchase the jars of Typhoo tea directly from your website, since they are becoming so difficult to find in nearby shops. Instant Typhoo tea is a brilliant product and so convenient and... Voir plus
L'entreprise a répondu
I recently contacted Typhoo about some tea bags we purchased I received a very quick response to my email. I've noticed that the boxes we have bought now have less packaging so the bags are just loos... Voir plus
L'entreprise a répondu
I had a problem with quality control - several boxes in a row were plagued with split or unglued edges so I ended up throwing a lot of them away. After contacting Customer Services, they very kindly... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
It's arguably Britain's best cuppa. Established in the UK in 1903, it always delivers that great British tea moment.
Coordonnées de contact
Unit 3-4 Severnside Trading Estate, Textilose Road, M17 1WA, Manchester, Royaume-Uni
- 0800 633 5650
- support@typhoo.co.uk
- typhoo.co.uk
3,9
Bien
195 avis
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A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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There is nothing better than shopping from home
There is nothing better than the simplicity of ordering online and this website was easy. Much better than walking around shops when your in your eighties only to find they've sold out!
13 avril 2026
Réponse de Typhoo
Thank you so much for your kind words! We’re delighted to hear that you found our website easy to use and that it made your shopping experience more convenient.
Kind Regards,
Bethany
The Typhoo Team
Réponse de Typhoo
Thank you for the great feedback !
Enjoy your next cuppa ☕
Kind Regards,
Bethany
The Typhoo Team
Réponse de Typhoo
Thank you for your wonderful feedback! Enjoy your brew!☕
Kind Regards,
Bethany
The Typhoo Team
Outstanding Service little bit dearer…
Outstanding Service little bit dearer than the shops, but I am housebound so after make do 10/10
9 avril 2026
Réponse de Typhoo
Thank you for your 10/10 review! We’re so pleased our service has been helpful for you. We appreciate your feedback on pricing. ☕
Kind Regards,
Bethany
The Typhoo Team
Horrible
Im sorry but your tea now tastes foul. There is a horrible after taste that despite both my husband and I trying to like , we can't. I even bought another box thinking maybe it was a bad batch but for every box to taste the same !!! We decided to change brand and have gone over to PG Tips. Your tea has always been our favourite for decades but not any more !
20 avril 2026
Avis spontané
Réponse de Typhoo
Thank you for taking the time to share your feedback,
We’re really sorry to hear this, it’s especially disappointing to know that a tea you’ve enjoyed for decades is no longer meeting your expectations.
Taste is incredibly important to us, so your feedback about the flavour and aftertaste is taken very seriously. We are keen to ensure your concerns are addressed and would be happy to speak with you further. As we don't have your contact details to call you directly, I have sent the request information link, if you can please complete this at your earliest convenience.
Kind Regards,
Bethany
The Typhoo Team
Good product and good shelf life
Good product and good shelf life, Immediate shipping. ?I suggest you should start do shipping to EU countries.
26 mars 2026
Réponse de Typhoo
Thank you for your kind feedback! We're delighted to hear that you're happy with the quality of our tea, its shelf life, and the speed of delivery.
We also appreciate your suggestion regarding shipping to EU countries. Expanding our delivery options is something we're continually reviewing, and it’s helpful to know there’s interest from customers like you. We’ll be sure to pass your comments on to the relevant team.
Thanks again for taking the time to share your experience we hope you continue to enjoy your Typhoo tea!
Kind Regards,
Bethany
The Typhoo Team
The new blend is a disappointment
The new blend is a disappointment. It's not as good as the original, iconic, delicious Typhoo.
17 avril 2026
Avis spontané
Réponse de Typhoo
Thank you for sharing your honest feedback.
We’re sorry to hear the new blend hasn’t met your expectations, especially compared to the original Typhoo you enjoyed. We’ll share your comments with our team as we continue to review our products.
Your comments are incredibly valuable, and we’ll make sure they’re shared with our blending team as we continue to review and refine our products. In the meantime, if you’d like to tell us more about what you feel has changed, we’d really welcome the insight.
Thank you for taking the time to leave a review and hope we can restore your confidence in your next brew.
Kind Regards,
Bethany
The Typhoo Team
Réponse de Typhoo
Thank you for the lovely review! It means a lot to us, and we’re delighted you’re enjoying it. We hope you continue to love every cup!☕
Kind Regards,
Bethany
The Typhoo Team
Contacted Typhoo about a problem,spoke…
Contacted Typhoo about a problem,spoke to a young man who was very helpful and sorted it out for me immediately great service.Thank you
2 avril 2026
Réponse de Typhoo
Thank you so much for sharing this, we're delighted to hear about your positive experience !
Our team always strives to provide quick and helpful support, so its fantastic to know our colleague was able to sort things out for you straight away.
We'll be sure to pass on your kind words!
Thank you again for your support and enjoy your next cup of Typhoo! ☕
Kind Regards,
Bethany
The Typhoo Team
We love Typhoo tea but......
We love Typhoo tea but were very disappointed when starting our large bag containing 440 bags
They are not very strong as they are usually and we have to use two bags per cup proving it to be not such a good deal after all
3 avril 2026
Avis spontané
Réponse de Typhoo
Thank you for taking the time to share your feedback, we're really sorry to hear about your recent experience.
It’s disappointing to learn that the tea bags in your 440-pack didn’t deliver the strength and quality you’ve come to expect from Typhoo. We understand how frustrating it must be to need two bags per cup, especially when you chose a larger pack for better value.
We are keen to ensure your concerns are addressed and would be happy to speak with you further. As we don't have your contact details to call you directly, I have sent the request information link, if you can please complete this at your earliest convenience.
We truly appreciate your loyalty to Typhoo and hope we can restore your confidence in your next brew.
Telephone: 0800 633 5650
Email: support@typhoo.co.uk
Kind Regards,
Bethany
The Typhoo Team
The lady emailed with a very…
The lady emailed with a very understanding approach to my concerns. Very positive
18 mars 2026
Réponse de Typhoo
Thank you for your kind words! We’re delighted to hear that our team could address your concerns with understanding and positivity. Your feedback means a lot to us!
Kind Regards,
Bethany
The Typhoo Team
Typhoo tea bags now make weak tea - shrinkflation!!!
I am really fed up with food manufacturers reducing the quantity of ingredients but also increasing prices. Typhoo tea bags which I have used for years come in a box of 240 (that I always buy). The last shop I was only able to buy 160 box. So I bought 3 boxes of 160's as I drink tea a lot. I was disappointed when opening the box to see square loose bags in twos instead of the normal silver foil covered round single bags. Not only is this inconvenient as splitting two bags apart results in some bags slitting & loose tea everywhere but the tea is distinctly weaker as Typhoo have reduced the volume of loose tea in each bag by some 20%!! I will switch brands.
16 mars 2026
Avis spontané
Réponse de Typhoo
Thank you for taking the time to share your feedback,
Thank you for being a loyal Typhoo tea drinker. We’re sorry for the inconvenience you experienced and would love to help resolve this personally.
We are keen to ensure your concerns are addressed and would be happy to speak with you further. As we don't have your contact details to call you directly, I have sent the request information link, if you can please complete this at your earliest convenience.
You can also give us a call at your earliest convenience on 03300242323 and ask for Bethany, we will be more than happy to get this resolved for you.
We look forward to speaking to you soon,
Kind Regards,
The Typhoo Team
Réponse de Typhoo
Thank you for the 5 star review ! Enjoy your next cuppa ☕
Kind Regards,
The Typhoo Team
Tasty Typhoo
I have used Typhoo instant tea for years now , so convenient when travelling , just pop into a lay by n make a cuppa , no need to carry milk that curdles in the heat , tastes good too
10 mars 2026
Réponse de Typhoo
Thank you for your lovely feedback! We're so glad our instant tea has been a convenient travel companion and that you're enjoying the taste, perfect for a cuppa on the go!
Kind Regards,
Bethany
The Typhoo Team
Réponse de Typhoo
Thank you for your wonderful feedback! We're so pleased to hear our team was polite and helpful, enjoy your brew!☕
Kind Regards,
Bethany
The Typhoo Team
very good customer service
11 mars 2026
Réponse de Typhoo
Thank you for your kind words! We're delighted to hear you had a great experience with our customer service. Enjoy your cuppa! ☕
Kind Regards,
Bethany
The Typhoo Team
New recipe makes for a stronger brew…
New recipe makes for a stronger brew but it's lost the ooO taste. Bring back the ooO.
1 mars 2026
Avis spontané
Réponse de Typhoo
Thank you for your feedback.
We’re glad you’ve noticed the stronger brew, but we’re sorry to hear it’s not quite hitting the same “ooO” spot for you.
We’ll be sure to share your comments with our team, as we’re always looking to improve and keep that much-loved taste alive.
Kind Regards,
The Typhoo Team
Réponse de Typhoo
Thank you for your feedback! We're pleased to hear your order arrived on time and in good condition.
Enjoy your tea!☕
Kind Regards,
Bethany
The Typhoo Team
I had to switch to decaffeinated tea…
I had to switch to decaffeinated tea due to high blood pressure reasons, and I went through a plethora of decaffeinated teas and was so disappointed to find lack of flavor and body. In one last attempt, I tried Typhoo tea, and it hit the mark! I’m so happy to be able to have flavorful black tea back in my life! Does not disappoint.
16 septembre 2025
Avis spontané
Réponse de Typhoo
Thank you so much for sharing your experience! We're delighted to hear that our decaffeinated tea has brought the flavor and body back to your cup. It means a lot to know we could help you enjoy black tea again your kind words truly made our day!
Kind Regards,
Bethany
The Typhoo Team
Réponse de Typhoo
Thank you! We're glad you found our service efficient and prompt.
Kind Regards,
Bethany
The Typhoo Team ☕
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