Constent phone calls and over the top regulations. Our charity has used your company in the past and should have all the details required to renew.Lack of understanding of companies that are registere... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We have used UCR Consultants for a long time now. Jessica has always gone above and beyond to help us especially when we moved business premises her guidance was invaluable. Moving energy providers to... Voir plus
L'entreprise a répondu
I’ve had the pleasure of working with Zain and Faiyaz for some time now, and they are absolutely amazing to work with. They’re incredibly thorough, professional, and always make the process smooth and... Voir plus
L'entreprise a répondu
Great Company to Deal With when you speak to the consultants at UCR they are very approachable, easy to deal with and not pushy. The service and after sales service is fantastic
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Giving clients all the options to make informed decisions about their energy supplies, saving them time and money. UCR Consultants is a company dedicated to providing their clients with an impartial, professional service and a fair price for the energy they use. We will provide this service while constantly representing our culture and the work ethic it signifies, ensuring that all of our clients feel valued and understand the work which we undertake. We currently manage over 40,000 supplies for our customers and provide services across energy, water, domestic and energy reduction technology
Coordonnées de contact
40 Regent Road, LE1 6YJ, Leicester, Royaume-Uni
- 0116 326 0188
- info@ucrconsultants.co.uk
- ucrconsultants.co.uk
4,7
Excellent
432 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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The help was very professional
27 mars 2026
Réponse de UCR Consultants
Thanks for leaving us a Five star review . As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Excellent service
2 mars 2026
Réponse de UCR Consultants
Thanks for leaving us a Five star review . As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Helpful friendly customer focused
Helpful, friendly, easy to communicate with a knowledgeable thank you
6 mars 2026
Réponse de UCR Consultants
Thanks for leaving us a Five star review . As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
very professional
very professional, polite and caring staff, who went the extra mile to ensure you fully understood what you were agreeing too
6 mars 2026
Réponse de UCR Consultants
Thanks for leaving us a Five star review . As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Happy to deal with UCR
Your representative has always been courteous and polite and seem to have our best interest as heart. It is good to have a named person looking after our account, we trust that this will continue going forward.
6 mars 2026
Réponse de UCR Consultants
Thanks for leaving us a Five star review . As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Réponse de UCR Consultants
Thanks for leaving us a Five star review . As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Very Helpful colin
18 février 2026
Réponse de UCR Consultants
Thanks for leaving us a Five star review . As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
thank you
thank you
Jay has looked after our utility bills for the last 14 years and is always a step ahead, which is fantastic, as I really don't have to get involved and can rely on him getting us a good deal at the right time. One headache less : )
10 février 2026
Réponse de UCR Consultants
We’re delighted to hear that Jay has consistently taken the stress out of managing your utility bills and ensured you secure the right deals at the right time. That’s exactly the level of proactive service we aim to provide.
We truly appreciate your continued trust and support.
Best wishes from the UCR team
Réponse de UCR Consultants
We’re so pleased to hear that Jasnit Wadhera was helpful, informative, and friendly throughout your experience. We’ll be sure to pass on your kind comments — they’ll be greatly appreciated.
Best wishes from the UCR team
Réponse de UCR Consultants
We’re delighted to hear you found the process proactive and smooth — that’s exactly what we aim to deliver for every client. We appreciate you taking the time to share your experience.
Best wishes from the UCR team
Réponse de UCR Consultants
Thanks for leaving us a Five star review . As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
i am still waiting for an urgent call…
i am still waiting for an urgent call back re my new contract
10 février 2026
Réponse de UCR Consultants
We have called and the agent has spoken to you, hope the call was to your satisfaction. If you can kindly update your review.
Best wishes from the UCR team
Kyle Palmer was excellent
Kyle Palmer was excellent really friendly professional and committed to getting us the best prices he could.
I would highly recommend.
11 février 2026
Avis spontané
Réponse de UCR Consultants
Thanks for leaving us a Five star review and pleased that Kyle has helped you. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Réponse de UCR Consultants
We’re really pleased we could secure a strong deal for your business and keep the process simple and transparent throughout. That’s exactly what we aim for.
We truly appreciate your support.
Best wishes from the UCR team!
Research of all alternative options…
Research of all alternative options considered before presenting to client for choice
10 février 2026
Réponse de UCR Consultants
Thank you for your 5 star review!
Best wishes from the UCR team!
Always honest and transparent
Always honest and transparent, got me the best deal changing my electricity provider for my business. Simple and straightforward,
10 février 2026
Réponse de UCR Consultants
We’re really pleased we could secure a strong deal for your business and keep the process simple and transparent throughout. That’s exactly what we aim for.
We truly appreciate your support.
Best wishes from the UCR team!
Do your research.
Firstly, I cannot say for sure that this company will, or will not, save you money on your electricity. But from my experience I would be very wary.
Got a phone call while driving in the car, in which they said they were "YU Energy', with whom my current deal runs out in twelve months. "Did you get our email regarding qualification for our zero standing (daily) charge?". I asked them to call later when I would be back in the office.
Later that day I got a phone call from a very (too) friendly chap who told me that he "was from You Energy" and had "Great News, he could reduce my monthly bills". "Had I received their Email?". I had, so I brought it up on my screen, and it certainly looked like it was from You Energy".
Warning sign 1 - "Can I remind him what was the value of my last bill?".
Warning sign 2, once I had told him the value of ny bill - "We can cut your bill from around £1100/month to around £450". Wow! Didn't realise that electricity bills had come down, especially through the floor.
Warning sign 3, when I told him I had two meters and he said "Let me call you back after I speak to my manager, we might be able to bring the figure down even more.
In the meantime I check out TrustPilot, and to be fair, it's a pretty good rating with lots of positives. However, the 1 start ratings look genuine and make me nervous.
So I check out the email which has a contract starting twelve months from now, for a three year deal. Sure enough, my daily charge has gone down from £1.59 to £0, a saving of about £50 per month. However my unit charge has gone from 22p to 28p, an increase of £214 if applied to last month's bill. I'll leave you to do the maths.
When I get the call back, I ask the obvious question.
'Oh! Can you leave that with me for five minutes and I'll call you back?"
48 hours later, no call back.
As I said, maybe they can save you money, this is just my experience. Oh, and one other thing. Their commission was 10 x higher than my existing broker.
28 janvier 2026
Avis spontané
Réponse de UCR Consultants
We take all feedback seriously. However, after a thorough review of our records, we cannot identify any customer account, contracted agreement, or formal live proposal matching the details described in this review.
We categorically do not misrepresent ourselves as any other supplier, including YU Energy. Any suggestion that we would impersonate another energy provider is entirely untrue and not reflective of how we operate. Such allegations are serious and unsupported.
The pricing example quoted in this review also appears selective and incomplete. Energy contracts are structured around total annual cost, consumption profile, contract start date, and wholesale market conditions — not isolated elements such as standing charge or unit rate in isolation. It is misleading to present partial figures without full context.
Furthermore, the reviewer states they cannot confirm whether we would have saved them money and acknowledges that no agreement was entered into. Publishing speculative claims without having become a customer, while making serious accusations, raises concerns about the legitimacy and intent of this review.
If the reviewer is genuine, we invite them to contact us directly with verifiable business details so we can investigate the call recordings and correspondence referenced. Without this information, we are unable to validate the claims made.
We will also be formally raising this matter with Trustpilot for review, as we believe this post may breach their guidelines regarding authenticity and competitor interference.
We remain committed to transparent, compliant, and professional conduct at all times.
Best wishes from the UCR team!
Réponse de UCR Consultants
Thanks for leaving us a Five star review and pleased that Kabeer has helped you. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Maya is helpful person and always finds…
Maya is helpful person and always finds a good deal
15 janvier 2026
Réponse de UCR Consultants
Thanks for leaving us a Five star review and pleased that Maya has helped you. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Danyal has helped me over a number of…
Danyal has helped me over a number of years now and always gets me a great deal.
15 janvier 2026
Réponse de UCR Consultants
Thank you for your kind words, we will share your your feedback with the team.
Best wishes from the UCR team!
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