UCR Consultants Avis 

432
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Constent phone calls and over the top regulations. Our charity has used your company in the past and should have all the details required to renew.Lack of understanding of companies that are registere... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have used UCR Consultants for a long time now. Jessica has always gone above and beyond to help us especially when we moved business premises her guidance was invaluable. Moving energy providers to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve had the pleasure of working with Zain and Faiyaz for some time now, and they are absolutely amazing to work with. They’re incredibly thorough, professional, and always make the process smooth and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great Company to Deal With when you speak to the consultants at UCR they are very approachable, easy to deal with and not pushy. The service and after sales service is fantastic

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'électricité

Écrit par l'entreprise

Giving clients all the options to make informed decisions about their energy supplies, saving them time and money. UCR Consultants is a company dedicated to providing their clients with an impartial, professional service and a fair price for the energy they use. We will provide this service while constantly representing our culture and the work ethic it signifies, ensuring that all of our clients feel valued and understand the work which we undertake. We currently manage over 40,000 supplies for our customers and provide services across energy, water, domestic and energy reduction technology


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

432 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,7

Tous les avis

(432)

95 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Confidence in making the right decision in an increasingly difficult market

Pravina has, for many years now, helped our small charity and its trading arm cafe to get the very best deal for our energy consumption. It is a minefield for an individual on a trustee board to go through all the different price comparisons and come to the right decision. Pravina has guided myself as treasurer through all the different deals on offer and helped me make the right decision. This is an invaluable saving of my time and I can proceed with confidence that I am doing what is right and best for our charity. She is then always available to talk through any concerns.

2 juillet 2024
Avis spontané
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Réponse de UCR Consultants

Thank you for your 5 star review, we will pass your feedback to Pravina.

Best wishes from the UCR team!

Noté 5 sur 5 étoiles

Helpful and quick.

Helpful and quick.

13 juin 2024
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Réponse de UCR Consultants

Thanks for leaving us a five star review! We keep it simple so that you can concentrate on running your business.

Best wishes from the UCR team

Noté 5 sur 5 étoiles

Brilliant customer support and communications

Pravina has been advising me on energy contracts for a number of years. She is courteous and sensitive to circumstances. I appreciated her advice and ways to communicate when going through a period of bereavement. One really has the feeling that she cares for my being able to make savings on my bills. She listens and considers my - the client's - perspective. One never gets the feeling that one is pressurized into a contract.

20 juin 2024
Avis spontané
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Réponse de UCR Consultants

Pravina will love this! Thanks for leaving us a review and for taking the time to recognize Pravina for his work.

Best Wishes from the UCR team

Noté 5 sur 5 étoiles

Reliable Energy Consultant

Mahad Abdisalam was extremely helpful getting me the best rates and getting me in contract very quickly. He also took the time to help me sort out an issue I had with a scammer. I am very grateful for all his help and happy with his services. I would definitely recommend him to anyone who is looking for a trustworthy and reliable energy consultant.

18 juin 2024
Avis spontané
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Réponse de UCR Consultants

Thanks so much for leaving us a great review. Mahad always works hard to make sure you're receiving the best service.

Best Wishes from the UCR team

Noté 5 sur 5 étoiles

Efficient

Efficient, friendly consultant

13 juin 2024
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Réponse de UCR Consultants

Thanks for leaving us a five star review! We keep it simple so that you can concentrate on running your business.

Best wishes from the UCR team

Noté 5 sur 5 étoiles
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Réponse de UCR Consultants

Thanks for leaving us a five star review! We like to help business do there best by doing our best.

Best wishes from the UCR team

Noté 5 sur 5 étoiles
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Réponse de UCR Consultants

Thanks for this five star review! We build processes around our customers to make everything as efficient as possible!

Best wishes from the UCR team

Noté 5 sur 5 étoiles

Very helpfull they took there time to…

Very helpfull they took there time to explain what was going to happen
Very happy

13 juin 2024
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Réponse de UCR Consultants

Thank you for your 5 star review, we will pass your feedback to the agent, they will be delighted.

Best wishes from the UCR team!

Noté 5 sur 5 étoiles

most helpful and informative assistance with perseverance!

Tyson made contact with us because we had sought help from UCR some time ago. I found him most helpful and he was quick to get relevant information out to us. He was willing to talk to agents who could give him more time and assistance on our behalf. He spent time assisting me with signing online forms where I needed much of his time too. And we seem to have a good deal on energy as a result.

22 avril 2024
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Réponse de UCR Consultants

Thank You for your kind words. We will let Tyson know.

Best wishes from the UCR team!

Noté 5 sur 5 étoiles

Jessica was great and supplied the…

Jessica was great and supplied the Company with a Great Deal

19 avril 2024
Avis spontané
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Réponse de UCR Consultants

Thank You for your kind words. We will let Jess know.

Best wishes from the UCR team!

Noté 5 sur 5 étoiles

Jessica was brilliant

Great service

20 mai 2024
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Réponse de UCR Consultants

Sorry to hear about your experience, Please can you share details so we can investigate.

Best wishes from the UCR team!

Noté 5 sur 5 étoiles

The agent was more than helpful and…

The agent was more than helpful and explained everything. I have used the same agent for the past 4-5yrs. He has saved me a lot on my bills.

20 mai 2024
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Réponse de UCR Consultants

Thank you for your 5 star review, |We appreciate your business.

Best wishes from the UCR team!

Noté 5 sur 5 étoiles

Responsive

Responsive, courteous and friendly.
Flexible in answering with additional information for comparison.

20 mai 2024
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Réponse de UCR Consultants

Thank you for your 5 star review.
Best wishes from the UCR team!

Noté 1 sur 5 étoiles

Scam artists PLEASE AVOID

Acted on behalf of my mum with a fake digital signature to swap our energy supplier causing us a year of stress swapping us from EDF who we were happy with, to an online only based supplier British Gas Lite. They put down all of our details wrong with no address and gave them false meter readings meaning they wouldn't accept our own meter readings, all the while charging us an extortionate rate. We had to get the energy ombudsman involved to sort out our case and it still isn't resolved. A despicable little company whose staff are obviously liars and deceitful individuals.

Avoid these scam artists

29 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

Do not use this company I have been…

Do not use this company I have been locked into a overpriced deal for 3 years and the amount of commission they added onto my bill is extortionate very very dissatisfied customer

18 avril 2024
Avis spontané
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Réponse de UCR Consultants

Sorry to hear about your experience, Please can you share details so we can investigate.

Best wishes from the UCR team!

Noté 1 sur 5 étoiles

This company misrepresented themselves…

This company misrepresented themselves and have a dishonest approach. Do not accept cold calls from this company, although you probably will think you are speaking to british gas. Without agreement they had signed us up to three year energy contract.
We have raised a formal complaint, they have never responded. Legal Action is being taken.

15 avril 2024
Avis spontané
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Réponse de UCR Consultants

Sorry to hear about your experience, Please can you share details so we can investigate.

Best wishes from the UCR team!

Noté 5 sur 5 étoiles

I’ve never come across a sales person…

I’ve never come across a sales person like Hannah before. Her persistence and work ethic is praiseworthy. I say so because she has been trying to call me for weeks , I end up calling back but at a time when she is about to end her shift. Without any complaints she stays back for 1 hour to assist me over the phone with my gas meter. I unfortunately didn’t commit to a contract with her that day but she still didn’t give up and we signed up the next day. I had to leave my garage to rush to the mosque due to it being my religious month of fasting. Only to find out she was also observing a fast too. That made me realise that Hannah was speaking to me from her workplace when there was only 1 hour left for the fast to break. If I had kept her on the phone for longer. I can sense that she would’ve happily stayed behind longer and broken her fast at work if necessary, she was already late because of me but not once did she complain or rush. That kind of work ethic is praiseworthy. Putting her work before herself. I never write reviews but I felt this was necessary. If we all had employees like this who would work without looking at the clock and do what’s best for their customer then we would all be flourishing.
Thankyou Ucr consultants and Thankyou Hannah.

22 mars 2024
Avis spontané
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Réponse de UCR Consultants

Thank you for your 5 star review, we will pass your feedback to Hannah.

Best wishes from the UCR team!

Noté 1 sur 5 étoiles

UCR Consultants

DO NOT TAKE CALLS FROM THIS COMPANY! UCR contacted us last November, six months before our current contract was due to lapse, inferred they were from British Gas, bamboozled a junior member of staff with a very fast flowing, confusing telephone call. The UCR representative did not draw breath and made it very difficult for our member of staff to even try to interrupt. He was quite clearly on a mission to get the sale and wasn't going to stop for anything! Sadly we have ended up ties into a contract for three years which will cost our company at least £10,800 in additional charges above current gas prices over the contract term. We have complained to the UIA and they have unfortunately rejected our claim. A tough lesson learned for a small business like ours. Please be very aware!

28 mars 2024
Avis spontané
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Réponse de UCR Consultants

Sorry to hear about your experience, Please can you share details so we can investigate.

Best wishes from the UCR team!

Noté 5 sur 5 étoiles

I have been dealing with Rudy Modhvadia…

I have been dealing with Rudy Modhvadia for a while now, she is always there to help and assist and very polite and professional, really makes life easier with the day to day queries.

26 mars 2024
Avis spontané
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Réponse de UCR Consultants

Thank you for your 5 star review

Best wishes from the UCR team!

Noté 1 sur 5 étoiles

They put me on a business tariff after…

They put me on a business tariff after I told them I had just had brain surgery and was no longer running a business as I have incurable brain cancer.

18 décembre 2023
Avis spontané
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Réponse de UCR Consultants

Sorry to hear about your experience, We provided you with proof that you agreed the contract and signed it, you were given the option to review before signature at no point you were forced to take out the contract. If you are no longer trading and have moved out you can register a change of tenancy with the supplier and the contract would be cancelled.

Best wishes from the UCR team!

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