Easy to use ordering, lots of information about the product, good range of photographs. Quality product, excellent lining and robust straps. Products are very well packaged in recycable plastic bags... Voir plus
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Lisez les avis des autres
Quality of bikinis is fantastic. On the downside, the delivery was awful. Three weeks for delivery! No tracking info … frustrating
Item not received and customer services completely ignore you. I paid for standard shipping: 4-6 Business Days. My confirmation email says: We will let you know as soon as it has shipped. I have... Voir plus
L'entreprise a répondu
This company presents as a more expensive version of Shein (including all the garments coming in their own small plastic bags). The quality is a little better than Shein but the material doesn’t ju... Voir plus
À propos de l'entreprise
- Magasin de maillots de bain
- aussi dans
- Magasin de vêtements
- Magasin de vêtements de plage
- Magasin de vêtements pour femmes
À propos de UK Cupshe
Écrit par l'entreprise
At Cupshe, vacation isn’t just a place, it’s a state of mind. We are turning every day into a getaway and every occasion into a celebration with styles that make you feel confident, comfortable, and completely you.
Shop Now & Pick Your Exclusive Offer! Cupshe Bikinis Cupshe One Pieces Cupshe Best SellersCoordonnées de contact
RM. 2, 3/F., Ruby Commercial Building, 480 Nathan Road, 999077, Kowloon, Hong-Kong
- customercare@cupshe.com
- uk.cupshe.com
4,2
Bien
835 avis
Demande des avis aux clients
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Great quality garments
Great quality garments, super service and very professional.
1 mai 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Badly sized products with none existent customer service.
Ordered uk size 16 but far to small. Was exchanged for next size up. Still far to small. Tried to return but was unable to because item came up as none returnable. Sent Email through customer services for help but had no reply. Now stuck with an overpriced and extremely badly sized dress that I can not wear. Very disappointed.
25 avril 2026
Avis spontané
Réponse de UK Cupshe
Dear Carolè Kirk, we are sorry to see that this experience did not meet your expectations.
Sizing Issue: We understand that sizing can sometimes be tricky. Our products may run slightly smaller or larger depending on the style or cut. We always provide detailed size guides to help customers choose the best fit, and we apologize for any inconvenience this has caused.
Exchanged Items: We would like to clarify that the items in your order have already been exchanged for a different size, which is why our standard policy does not allow further returns or exchanges.
Customer Service: In addition, we promise to respond to every request from our customers within 24 hours, and we are committed to acting in this way. We have double-checked our system and could not find any request from you. Meanwhile, our customer service email is customercare@cupshe.com. May we confirm if you sent your request to that email?
Lastly, we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!
Excellent service
Excellent service, amazing swim wear for everyone. Great selection for anyone that has a bigger bust. I’ve given UK Cupshe a 5 ⭐️ and would happily recommend
9 avril 2026
Avis spontané
Good quality and reliable
Easy to use website. Have ordered a couple of times now. They do longer length swimsuits many other clothing companies don’t do.
Great quality and quick delivery.
22 avril 2026
Avis spontané
Long shipping but lovely bikini
Shipping took a while but otherwise a good experience. I didn’t end up keeping the bikini, but returning was quick and easy on the app. The bikini was so nice but didn’t fit me right unfortunately.
15 avril 2026
Avis spontané
I bought a great 2 piece swim suit
I bought a great 2 piece swim suit. Really pleased with the comfort and fit.
11 avril 2026
Avis spontané
Quality product
Quality product, prompt delivery.
Sizes are smaller so ordered one size bigger
26 mars 2026
Avis spontané
Good customer service response
There was an issue with the package being delivered to the house but it was responded to quickly and a refund offered - of which there was no need as the package showed up. The swimwear is great!
12 mai 2026
Réponse de UK Cupshe
Dear Melanie Johnson, we're truly sorry to hear you never received the merchandise you ordered. The shipping information showed that your order has been delivered on time. We are sincerely sorry that maybe the logistics brought you inconvenience. We can sense your frustration and would love to take a look into this in hopes of turning your experience into something better.
We also sent an email with solutions if you still didn't receive the parcel. Hope we can help you solve the issue smoothly. Wish for your kind understanding and support.
Great quality swimwear
Once you know your size with CUPSHE there’s no stopping you! Great quality swimwear
28 avril 2026
When my order arrived late the customer…
When my order arrived late the customer service was brilliant
15 avril 2026
Avis spontané
I loved the dresses which I ordered
I loved the dresses which I ordered,
The delivery taken a bit long but the quality was great
16 janvier 2026
Avis spontané
Fabulous Holiday Dresses
Ordered some really nice dresses for my holiday at a good price. They don’t have next day delivery so you do need to be organised, but the quality and presentation of goods is excellent. Really easy to return if needed: I would say true to size with what I ordered.
30 avril 2026
Avis spontané
Very pleased with both dresses
Very pleased with both dresses. Fitted well and right length for me too. Accurate sizing. Would order from this company again.
1 mai 2026
Avis spontané
Have had 2 lovely swimsuits from CUPSHE…
Have had 2 lovely swimsuits from CUPSHE and always get compliments. Buying is easy and delivery is speedy. Great communication
8 mai 2026
Avis spontané
Customer care policy perfect goods…
Customer care policy perfect goods delivered at correct time very well packaged
12 mai 2026
Avis spontané
Okay for the basics.
Quality not as good as pictures but my fault for not checking that the source is China. Okay for some cheap holiday wear but they won’t last or wash well. Good for bikinis but dresses and other clothes wouldn’t buy again.
10 mai 2026
Réponse de UK Cupshe
Dear Julie， thank you for sharing your honest feedback with us.
We are sorry to hear that the product did not fully meet your expectations in terms of quality. Please kindly note that we maintain a uniform quality control standard across all our products, regardless of where they are manufactured. Every item goes through inspection to ensure it meets our production and quality requirements before being shipped out.
We appreciate your feedback regarding different product categories, and we will continue to improve both design and material selection to better meet our customers’ expectations.
Lastly, we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!
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