I returned to Uno because they'd introduced their Fibre Direct Pro line. I thought my previous FTTP provider was fast but the ping times with Uno have more than halved (3 to 4ms on Ookla), and the re... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Hugely expensive, do not emphasize enough that their prices are without VAT (why make it separate in first place? to trick your prospects?) Despite good support, the provider was unwilling to releas... Voir plus
L'entreprise a répondu
Have been a customer since 2013 with no complaints. Any issues with connectivity have been dealt with swiftly and efficiently. Despite the advertised office hours tickets can be answered at any time o... Voir plus
L'entreprise a répondu
Simple switch and a speed boost to boot. Plugged in the router and all was working in a minute. First time i've switched provider in 12 years and worried was an understatement but seems my fears w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'accès Internet
- Fournisseur de connexion internet
- Opérateur de réseau mobile
- Entreprise de télécommunications
Écrit par l'entreprise
Providing reliable broadband and telephony services including SoGEA (FTTC), FTTP, ethernet and VoIP. We provide service to the whole of the UK and use various wholesale networks to ensure our customers have the widest range of products available in the country. Backed with our own support team based in the UK.
Coordonnées de contact
Royaume-Uni
- 0333 773 7700
- uno.uk
Perfect
Been with Uno for many years now in different properties, made the switch after previous ISP couldn't even get youtube streaming correct.
Ever since then not had a single thing go wrong (apart from the odd BT hiccup), no filtering, no throttling, just a fast internet connection.
Made the jump to Fibre when the cabinet got connected, Ordered the migration on there website, switch over on the day was seemless and now getting a solid 80/20.
Yes it does cost a bit more than the deals you see on the TV from Talk Talk / Plusnet / Sky but I'd rather pay the bit extra than not having to deal with those compaines customer care departments.
So really A++ for Uno, no reason to switch away.
21 novembre 2016
Avis spontané
Top quality ISP
The age old saying of 'you get what you pay for' is especially relevant when it comes to Broadband. Uno may be slightly more expensive than the big ISPs, but the difference in quality makes it entirely worthwhile.
We get the maximum speed from our connection through all hours of the day, there's no congestion or throttling at peak times.
If you want an internet connection that just works, there's no reason to look anywhere else. The service is fantastic, the support is fantastic, and if you move your line rental over as well, it isn't much more expensive than the bigger ISPs either.
I've been with Uno for 6 years now and have no reason to even consider moving away. As a bonus, I don't have to faff about with shopping around between all the big providers every 12-18 months.
10 novembre 2016
Avis spontané
Brriiilllannt Brroooaadbannnd! Woooosh
Just fab, green cab went live and was checking every day until i could order. Active a week later due to the fantastic people at UNO and can't thank their promptness any more. Good service, good speeds and good support. Comparing to my old broadband supplier the grass is certainly greener and glad I moved.
19 octobre 2016
Avis spontané
Top ISP
I've been an Uno Customer for the last 4 months. The broadband I have from them is probably the best i've ever had from an ISP. Their staff are great and very quick to help, one of their support guys Matt (i think?) managed to solve a router problem almost instantly going well beyond what I'd expect from a line only service that I pay for.
14 octobre 2016
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.