The 34" inseam pants were 30." What is the point having the options for waist and length sizing when it is so far from being truthful? Having to pay shipping and restocking to return due to company'... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I ordered the top for my granddaughter so I had to wait a little bit before I reviewed it untill after I’d given it to her. She absolutely loves it and looks gorgeous on her. I was very hesitant becau... Voir plus
L'entreprise a répondu
I have been buying from Motel Rocks for about two years now and they have completely changed my perspective on how jeans should fit and feel. Im almost 5’8 and i have bigger thighs, So its usually imp... Voir plus
L'entreprise a répondu
Still waiting for exchange as well as another order that was made. No communication There is no communication team as the phone number says to call again later no matter what time of day. And th... Voir plus
L'entreprise a répondu
3,2
Moyen
300 avis
Demande des avis aux clients
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Les gens ont aussi consulté
They’re Cute!
I like the pants, they just arrived with a pen marking on the leg which isn’t a big deal. Other than that they’re great and I will be ordering again!
20 juillet 2026
Réponse de us.motelrocks.com
Hi Rayna, thank you for your review. I am very sorry to hear that this happened with your item and thank you for being so understanding. I can see that you have reached out to our customer service team who will take a further look into this for you!
Motel x
Réponse de us.motelrocks.com
Hi Casper, thank you for leaving us a review. I am so glad to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!
Motel x
I had a great experience
I had no problem. Great experience. Loved what I ordered came perfectly!
13 juillet 2026
Réponse de us.motelrocks.com
Hi Claire, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and hope to see you shopping with us again soon!
Motel x
my order never arrived and i never…
my order never arrived and i never received any mode of tracking it or receiving updates, customer service hasn’t replied
13 juillet 2026
Réponse de us.motelrocks.com
Hello, I am sorry to hear that you have had an issue with your delivery - I can see that you received a reply to your message the same day, I will make sure our customer service team takes a further look into this for you today.
Motel x
Impressed first time buyers
First time ordering through this website. Everything went smooth, received our order confirmation quick. I was also impressed on updates for delivery and how quick the delivery was. My daughter ordered a cute brown blouse with a flower shaped cut out, top side close to the collar. The material of the blouse and quality are great. We’ll definitely be ordering from here again.
9 juillet 2026
Réponse de us.motelrocks.com
Hi Pamela, thank you for leaving a review. I am so pleased to hear that you have been happy with the ordering process and the delivery service provided - I look forward to seeing you shopping with us again soon!
Motel x
The clothes are cute but cheap…
The clothes are cute but such cheap quality. Why am I paying 50 bucks for something that already has threads coming off of it. Darn it though, those ads get me. They have cute stuff but it's hard to buy from them knowing its not actually worth it.
8 juillet 2026
Réponse de us.motelrocks.com
Hi Iz, I am sorry to hear that you have not been happy with the quality of your item and your feedback will passed on to the relevant team. I apologise for any inconvenience caused.
Motel x
Poor quality
9 juillet 2026
Réponse de us.motelrocks.com
Hi Sylvia, I am very sorry to hear that you have not been happy with the quality of your item and this feedback will be passed on to the relevant team. I apologise for the inconvenience caused.
Motel x
Loved the dress and material but dress…
Loved the dress and material but dress is WAY too short. I got a large and the top fits right but the back lands right below my butt cheeks and my butt isn’t even that big. I already planned to wear it to an event so I’m getting it tailored but it’s annoying.
16 juillet 2026
Réponse de us.motelrocks.com
Hi Jenna, thank you for your feedback regarding the dress you have purchased - I apologise that this did not fit as expected and these comments will be passed on to the relevant teams. I apologise for the inconvenience caused.
Motel x
Réponse de us.motelrocks.com
Hi Walt, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and I hope to see you shopping with us again!
Motel x
Never received my package
Never received my package, and customer service is taking forever to get back to me
15 juillet 2026
Réponse de us.motelrocks.com
Hi Sophia, I am very sorry to hear that you have not received your parcel. I can see that our customer service team have responded to your emails, please be aware that we advise to allow 24-72hrs for an email reply. The team are now awaiting your response to get this resolved - I apologise for the inconvenience caused.
Motel x
Réponse de us.motelrocks.com
Hi Barbie, thank you for your review. I am so pleased that you have been happy with your order and the service provided - I hope to see you shopping with us again!
Motel x
Love the style and the fit of these jeans
They came fast and was updated along the way. The quality of the denim and fit - outstanding
8 juillet 2026
Réponse de us.motelrocks.com
Hello, thank you for leaving a review. I am so pleased to hear that you have been happy with your jeans and the delivery service provided - I hope to see you shopping with us again!
Motel x
Réponse de us.motelrocks.com
Hi Isabella, thank you for leaving a review. I am so pleased to hear that the customer service team was able to help you out and this kind feedback will be passed on - I hope to see you shopping with us again!
Motel x
service is very slow
service is very slow, you guys do not ship according to what ur website informaton provides
14 juillet 2026
Réponse de us.motelrocks.com
Hi Isabel, I am sorry to hear that you have not been happy with the delivery service provided.
Please be aware that shipping to your country can take around 8 working days to arrive - it looks like your order was delivered within 5 working days and if are having any problems with your collection please reach out to the customer service team so that they can help you out.
Motel x
Great experience despite sizing concern
Quality good and my order I was satisfied with but the only concern is that I put my measurements into the system where it recommends me what size jeans I should get and it ended up being 2 sizes to big.....
12 juillet 2026
Réponse de us.motelrocks.com
Hello, thank you for leaving a review. I am pleased to hear that you have been happy with your order. Your feedback regarding our sizing recommendations will be passed on to the relevant team and I apologise for the inconveience caused.
Motel x
Fast shipping!
6 juillet 2026
Réponse de us.motelrocks.com
Hi Ciara, thank you for your review. I am so pleased to hear that you have been happy with the delivery service provided and I hope to see you shopping with us again!
Motel x
Jeans came ruined and when I reached…
Jeans came ruined and when I reached out, I got no response!
13 juillet 2026
Réponse de us.motelrocks.com
Hi Ella, I am vey sorry to hear that you have had an issue with your item. Please be aware that we advise to allow 24-72hrs for a response via email - the team will work to get this resolved as soon as possible for you. I apologise for the inconvenience caused.
Motel x
Réponse de us.motelrocks.com
Hi Jovel, thank you for your review. I am so glad to hear that you have been happy with your order and hope to see you shopping with us again soon!
Motel x
Réponse de us.motelrocks.com
Hi Mari, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!
Motel x
I never got my package and still have…
I never got my package and still have no update no resolution no nothing. The delivery person never delivered the package at my address
13 juillet 2026
Réponse de us.motelrocks.com
Hi Melissa, I am sorry to hear that you have not received your order - I can see that you have reached out to the customer service team and they are resolving this for you, I apologise for the inconvenience caused.
Motel x
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