The lady that dealt with my new policy was fantastic on the phone she walked me through every single detail about my policy nice and polite and straight forward the whole process was very easy and I w... Voir plus
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Had my quotes yesterday which by the way were not competitive ! Since then though I have been pestered by continuous phone ringing from different companies I clicked Email only to contact if they... Voir plus
L'entreprise a répondu
Many thanks to Alex burgess who is very helpful and made the form filling easy, nice to talk to a human rather than a robot, thanks again Alex.
Spoke to max today to re new my van insurance , very helpful and quick to know what he is doing and got me a good price. Top customer service thanks again max regards mick
À propos de l'entreprise
Écrit par l'entreprise
VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 80,000 van insurance customers.* If BIS are unable to assist with a quotation, we automatically refer you with quotes from our specialist partners.
Coordonnées de contact
First Floor, 140 Brompton Road, SW31HY, London, Royaume-Uni
- vancompare.com
4,4
Excellent
7 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Half price renewal
Simple quote system , that cut my annual insurance in half from my renewal quote , will definitely use this site again
18 août 2026
We are pensioners
We are pensioners, there is a lovely app where you keep your documents... but I can't work out how to use it.we did ask for a paper copy of our insurance certificate but haven't received it yet.
The consultant we spoke to was very good and gave us a good price. But just can't work out how to add a certificate. It just seems to want to give me a quote which I've already done.
14 août 2026
Réponse de VanCompare.com
Dear Mrs Tilford,
Thank you for your review and for taking the time to speak with us.
We’re pleased to hear that you were able to resolve the issue you were experiencing with the portal and can now access your documents. As discussed, we will also be sending a paper copy of your insurance documents to you by post.
We’re also glad to hear that you were happy with the service provided by our consultant and the price offered.
Thank you again for your feedback.
Yours sincerely,
Isabel May
VanCompare.com
I had an excellent experience with Samuel
I had an excellent experience with Samuel. We spoke for over an hour, and I genuinely enjoyed every second of the conversation. He was extremely knowledgeable, patient, friendly, and took the time to explain everything clearly without ever making me feel rushed.
It’s rare to come across someone who is not only professional but also so easy and enjoyable to talk to. Samuel made the whole process of discussing my insurance straightforward and stress-free, and I came away feeling confident that I had received the right advice.
Absolutely fantastic service — I would highly recommend Samuel to anyone looking for a knowledgeable and trustworthy insurance broker. Thank you again!
20 août 2026
Happy.
Very helpful, explained very clearly and gave me constructive options. Very happy with the saving as well.
19 août 2026
Good to speak to an actual human and…
Good to speak to an actual human and not go through endless menus. A very pleasant person who made the whole process as easy as possible.
18 août 2026
The staff were very helpful
18 août 2026
Fantastic service.
It was lovely to speak to a friendly knowledgeable person with great customer service.
I would highly recommend to anyone requiring insurance.
17 août 2026
Thank you David for a very easy and…
Thank you David for a very easy and fast run through on getting my van insurance set in place
17 août 2026
The operator was knowledgeable and …
The operator was knowledgeable and helpful. Efficent with my time .
13 août 2026
Very good service
15 août 2026
Obtained a good price but despite not…
Obtained a good price but despite not selecting to be contacted I was harassed all day by all sorts of 020 numbers. My advice would be to put in a fake number and correct it later if you decide to accept a quote. Shouldn't be passing on details to be cold called and badgered - Unacceptable.
14 août 2026
Avis spontané
Réponse de VanCompare.com
Dear Mr Hunt,
Thank you for taking the time to leave your review, and I am sorry to hear about your experience. I can understand your frustration at receiving so many calls throughout the day, particularly having not asked to be contacted.
I want to reassure you that we do not sell customer data to third parties. It is more likely these were follow up calls from our own team relating to your enquiry, but I would like to look into this further to understand what happened in your case.
Please do get in touch with me using the contact details on our website, and I will be happy to help.
Yours Sincerely,
Isabel May
VanCompare
Dave made me feel that I mattered very…
Dave made me feel that I mattered very polite and professional from start to finish.
14 août 2026
Excellent price and service ..
Excellent price and service ... could maybe make the follow up phonecalls a bit shorter and just send info via email
13 août 2026
Simple and honest
14 août 2026
Instant response via phone call
Instant response via phone call. Very nice man on telephone spoke very clear and was very relatable.
13 août 2026
sTRAIGHT FORWARD APPLICATION
12 août 2026
Quick & professional service !
The customer service was great & the staff member was very helpful & the whole experience was quick & professional.
10 août 2026
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