I’m absolutely delighted with my experience! The two pairs of boots I received were of fantastic quality. Both pairs arrived impeccably packaged, with great attention to detail. It’s wonderful to f... Voir plus
L'entreprise a répondu
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I’m absolutely delighted with my experience! The two pairs of boots I received were of fantastic quality. Both pairs arrived impeccably packaged, with great attention to detail. It’s wonderful to f... Voir plus
L'entreprise a répondu
The boots arrived and I love them but a wrong size was sent and I had to pay for return shipping. Otherwise great experience and beautiful boots Turns out I ordered the wrong size so it’s 5 stars, th... Voir plus
L'entreprise a répondu
Fantastic sandals - glad I managed to get these while I still could! I now have three pairs in different colours and want the silver ones, too! Excellent quality, comfortable, fast delivery. All you c... Voir plus
L'entreprise a répondu
I contacted via instagram as was having an issue with my lovely boots I bought in March. I was absolutely blown away with the customer service and received my new boots in a few days. Thank you so muc... Voir plus
L'entreprise a répondu
We began our mission in 2018 with a passion to provide fashion forward animal friendly shoes and boots to the world. V.GAN is now one of the most beloved multi-category lifestyle brands in the vegan community. Our entire range of products are "unconditionally vegan" and workers in our vegan approved factories are protected by employment and safety laws. We are an animal and human friendly company. You do not need to be a vegan to enjoy our PETA approved vegan offerings. In fact, the majority of our customers are simply trying their best to live a cruelty-free lifestyle. You can be certain that anything you add to your wardrobe, home, or beauty regimen is in fact vegan.
Royaume-Uni
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A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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The boots were sent out very quickly
The quality is lovely and the are very comfortable

Réponse de V.GAN
great product ,prompt delivery, nice packaging.

Réponse de V.GAN
Beautiful and high quality! I have a pair of sandals and a belt and they really are good products that I will be wearing for a long time. The packaging and shipping are also great. Thank you!

Réponse de V.GAN

Réponse de V.GAN
The product is of the highest quality, incredible design and also feels like real leather!!

Réponse de V.GAN
Liked the product just too small in size, and fast delivery, good correspondence.
But little disappointed as wouldn’t honour the 20% code I initially used but have had to send the boots back as too small..and was keen to order the bigger size if I could use the code again.

Réponse de V.GAN
Great shoes, quickly delivered at a very reasonable price - thanks.

Réponse de V.GAN
V.GAN are great to deal with, love the products and ethos for sustainability, even down to the recyclable packaging. They have some of the best looking none animal leather boots around. Very comfortable and great style. A very reliable company with great customer service. If you are looking for cruelty free footwear I can not recommend them enough.

Réponse de V.GAN
Lovely shoes, super comfortable and so soft. Order and delivery exceptionally efficient. Shoe boxes have a little handle so have repurposed the box. Will definitely be back to order more!

Réponse de V.GAN
It's a good product and was delivered on time with no fuss

Réponse de V.GAN
Great communication, quick delivery and lovely shoes as usual

Réponse de V.GAN
My order was received quickly and the sandals were a perfect fit and exceeded my expectations. I've returned one pair, so do not know how efficient the returns work.

Réponse de V.GAN
Love my clogs a fantastic copy of the “Birkenstock without the cruelty 10/10

Réponse de V.GAN
Brilliant customer service. Fast delivery times and quick response time on queries

Réponse de V.GAN
I purchased some size 5 sandals, I’m always a size 5. These were too small and my toes were off the end of the foot pad.
£2.99 for delivery and £2.70 to return even though I’d have kept them if they were the correct size! So I’ve lost money because of their poor sizing.
I bought their plum footbed birkenstock style sandals. Within 20 mins of wear I developed painful blisters. I emailed the company and they said I could send them back for inspection but unless it is due to a manufacturing default they will be returned to me. The reviews on their website are curated. AVOID.
I received my boots but they were really small, I am normally a size 5 but I couldn’t even get my feet in to them.
I returned them at my own expense via Royal Mail and I have proof of postage and delivery, tracking says they received my item over a week ago. They are claiming they never received it and won’t refund me. I have had to raise a claim through PayPal.
The shoes look great but started to fall apart, cheap glue being used, the most annoying thing though is their website will not allow me to post a bad review of the shoes, have tried twice and it will not appear on the website. Do not use!
Shoes fell apart within two months. Nice looking shoes but the leather separated from the sole (and laces tore) very quickly. Hardly more sustainable than real leather if the build quality is so poor.
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