Vida Savings Avis 

2 561
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great communication lines to the company. When you phone them you get through to an English based call centre. The wait time for your call to be answered is negligible and you don’t have to strain to... Voir plus

Noté 5 sur 5 étoiles

I found Vida very easy to deal with. The online experience is clear, straightforward and easy to navigate. The telephone support was outstanding - calls are answered quickly and all of the agents I sp... Voir plus

Noté 5 sur 5 étoiles

I have had savings with Vida for a couple of years, and have a couple of ISAs. One was maturing, so as the rate was pretty good I decided to stay put and roll over the maturing fixed rate into a new... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Opened a cash ISA & Vida transferred my old one into it smoothly at a better rate of interest. The only reason that it wasn't '5' was that there were 4 days of silence between my old ISA's maturity da... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Banque
  2. aussi dans
  3. Banque d'épargne

À propos de Vida Savings

Écrit par l'entreprise

At Vida, we’re passionate about helping more savers get access to fair, transparent and competitive rates of interest. Ensuring competitive interest returns is something that is not always provided by the traditional high street banks.

As Vida is a UK based bank, all of our savings accounts are protected by the Financial Services Compensation Scheme (FSCS), which gives you automatic protection for up to £120,000 of your savings.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,7

Tous les avis

(2 561)

2 074 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A quick and simple online process to…

A quick and simple online process to open the account.

23 septembre 2026
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Réponse de Vida Savings

Hi Ian,

We are delighted to hear that setting up your new account was such a fast and straightforward experience for you. Thank you very much for taking the time to share your positive feedback with us!

Kind regards, Vida Savings

Noté 5 sur 5 étoiles

Great rate of interest

Great rate of interest. Transfer of existing ISA went well. Super helpful staff and easy to get hold of. Nice app too.

28 septembre 2026
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Réponse de Vida Savings

Hi Matthew,

We are delighted to hear that your ISA transfer went so smoothly and that you are enjoying our competitive interest rates. It is wonderful to know that our team was helpful, easy to reach, and that you are having a great experience with our mobile app. Thank you for sharing your positive feedback.

Kind regards, Vida Savings

Noté 5 sur 5 étoiles

Was easy and straight forward to do the…

Was easy and straight forward to do the transfer..

28 septembre 2026
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Réponse de Vida Savings

Hi there,

We are delighted to hear that completing your transaction was a smooth and hassle-free experience. Thank you for taking the time to share your positive feedback with us; we truly appreciate it!

Kind regards, Vida Savings

Noté 5 sur 5 étoiles

Online application and ISA transfer is easy and smooth

Online application and ISA transfer is very easy and smooth. Internal transfer is done immediately.

15 septembre 2026
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Réponse de Vida Savings

Hi there,

We appreciate your positive feedback. We're glad you enjoyed your experience with our smooth online processes and instant transfers.

Kind regards, Vida Savings

Noté 5 sur 5 étoiles

Straightforward and easy process to…

Straightforward and easy process to open an account. Application processed quickly with clear instruction on how to invest. Savings rates very competitive.

22 septembre 2026
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Réponse de Vida Savings

Hi Rob,

We are delighted to hear that you experienced a smooth account setup and appreciated the clear guidance provided for your funds. It is wonderful to know that our competitive returns met your expectations. Thank you for sharing your positive feedback with us.

Kind regards, Vida Savings

Noté 5 sur 5 étoiles

A very easy website

A very easy website. No glitches!

27 septembre 2026
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Réponse de Vida Savings

Hi Pat,

We are happy to hear that our online platform worked smoothly for you. Thank you for your positive feedback.

Kind regards, Vida Savings

Noté 5 sur 5 étoiles

Great service...

User friendly website, friendly and professional advisors with a good knowledge of their savings products. Competitive savings rates. I've been a customer for 2+ years now - highly recommend.

14 septembre 2026
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Réponse de Vida Savings

Hi there,

Thank you so much for being a loyal customer with us for over two years. We are thrilled to hear that you find our online portal easy to navigate, appreciate our strong interest options, and have had such positive experiences with our knowledgeable team. Your high recommendation means the world to us.

Kind regards, Vida Savings

Noté 5 sur 5 étoiles

Easy to set up and easy app to use

Easy to set up and easy app to use

25 septembre 2026
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Réponse de Vida Savings

Hi Mandy,

We are delighted to hear that you found the initial account configuration straightforward and that our mobile application is simple for you to navigate. Thank you so much for sharing your positive feedback with us!

Kind regards, Vida Savings

Noté 5 sur 5 étoiles

easy to transfer to anew account as…

easy to transfer to anew account as offering the best rate

23 septembre 2026
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Réponse de Vida Savings

Hi Jeffrey,

It is wonderful to hear that moving your funds to a new account was a smooth process and that you are enjoying our competitive interest rates. Thank you so much for sharing your positive experience with us.

Kind regards, Vida Savings

Noté 5 sur 5 étoiles

Excellent

Informativ, friendly and highly efficient

5 septembre 2026
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Réponse de Vida Savings

Hi Brian,

We are delighted to hear that you had such a great experience with our service. Thank you very much for taking the time to share your wonderful feedback with us; we truly appreciate it.

Kind regards, Vida Savings

Noté 5 sur 5 étoiles

Sign up process and money transfer were very easy and quick

Just taken up a 3 year ISA. Rate is good compared to many others. Sign up process and money transfer were very easy and quick. Once signed up, I transferred the money, and by next morning I was informed that the money was in the account - much faster than I expected. A real comfort to know things are performed quickly and accurately

24 septembre 2026
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Réponse de Vida Savings

Hi Steve,

We are glad you enjoyed your experience with opening a new long-term savings account with us. It is wonderful to hear that the registration was smooth and that the funds reached your new balance much faster than expected. We know how important it is to feel confident that your financial transactions are being handled swiftly and correctly. Thank you for taking the time to share your positive feedback about our competitive rates and efficient transfer process. We look forward to continuing to provide you with reliable service throughout the duration of your account.

Kind regards, Vida Savings

Noté 5 sur 5 étoiles

Interest Rates

You apply the latest interest rate when it benefits the customer.

25 septembre 2026
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Réponse de Vida Savings

Hi there,

We thank you for your feedback and are glad you appreciate how we handle our rates.

Kind regards, Vida Savings

Noté 5 sur 5 étoiles

Easy to deal with

Easy to deal with, competitive interest rates

28 septembre 2026
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Réponse de Vida Savings

Hi Richard,

We are thrilled to hear that your experience with us was smooth and that you are pleased with our competitive pricing. Thank you for taking the time to share your positive feedback with our team!

Kind regards, Vida Savings

Noté 5 sur 5 étoiles

Easy to use app with competitive rates

Opened to fixed rate ISA for a year. When this matured I moved to another fixed rate ISA for another year and was able to transfer in my ISA with another provider. I use the app which is easy to negotiate. They have competitive rates and I would recommend Vida savings.

28 septembre 2026
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Réponse de Vida Savings

Hi Linda,

Thank you for sharing your positive experience with our fixed-rate accounts and transfer process. We are thrilled to hear that our mobile app is easy to navigate and that you find our rates competitive. Your recommendation is greatly appreciated.

Kind regards, Vida Savings

Noté 3 sur 5 étoiles

allow exrta time for account to become active

I was frustrated by how long it took to verify my identity.

17 août 2026
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Réponse de Vida Savings

Hi there,

Thank you for taking the time to leave a review and we're sorry to hear that your experience didn’t meet your expectations. We've recently experienced a higher volume of customers getting in touch with us which may have resulted in delays to our response times. If you need our support, please reach out to us directly at 0345 6460 460 or via enquiries@secure.vidasavings.co.uk, and a member of our team will be happy to speak with you.

Kind regards, Vida Savings.

Noté 5 sur 5 étoiles

Easy to use and very straightforward

Easy to use and very straightforward. Customer helpline easy to contact and very helpful.

7 septembre 2026
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Réponse de Vida Savings

Hi Christopher,

We're so pleased to hear that you found our services easy to use and straightforward. It's wonderful to know our customer helpline was easy to contact and very helpful. Thank you for your positive feedback!

Kind regards, Vida Savings

Noté 4 sur 5 étoiles

Opened a cash ISA & Vida transferred my old one.

Opened a cash ISA & Vida transferred my old one into it smoothly at a better rate of interest. The only reason that it wasn't '5' was that there were 4 days of silence between my old ISA's maturity date & a ISA transfer confirmation email, which I was quite nervous about - being my first experience of Vida Savings. Very pleased at the interest rate though.

7 septembre 2026
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Réponse de Vida Savings

Hi Sandra,

We appreciate you sharing your positive experience with us and are glad to hear you are pleased with the interest rate on your new cash ISA. We understand your concern regarding the delay in receiving confirmation after your old ISA matured. We are always working to improve our communication processes to ensure a smoother and more reassuring experience for our customers, especially during transfers. Your feedback is valuable as we strive to enhance our services.

Kind regards, Vida Savings

Noté 5 sur 5 étoiles

Fantastic interest rates on savings…

Fantastic interest rates on savings products and so easy to open accounts. Professional knowledgeable and very helpful customer service teams. Very trustworthy company that came out as one of the best companies to invest with when I did a thorough research. It's my second year of opening an ISA with them.

11 septembre 2026
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Réponse de Vida Savings

Hi Annette,

We are so delighted to hear about your positive experience with our savings products and the ease of opening accounts. It's wonderful to know that our customer service teams have been professional, knowledgeable, and helpful, and that you trust us with your investments. We truly appreciate you choosing us for your ISA for a second year!

Kind regards, Vida Savings

Noté 5 sur 5 étoiles

I renewed my ISA with Vida Savings as…

I renewed my ISA with Vida Savings as having been a customer for the past year and they offered the best monthly interest rate plus, I'm well pleased with their online service.

10 juillet 2026
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Réponse de Vida Savings

Hi Brian,

We are so pleased to hear that you decided to renew your ISA with us and that you're well-pleased with our online service. Thank you for your continued trust in Vida Savings!

Kind regards, Vida Savings

Noté 5 sur 5 étoiles

Opening a FR Cash ISA with a transfer in

Vida Bank was offering a good rate for FR Cash ISA and it was quite easy to do it all online It also gave options of monthly, yearly and at maturity. Everything went smoothly.

8 septembre 2026
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Réponse de Vida Savings

Hi there,

We're so pleased to hear that setting up your FR Cash ISA online was easy and that you found our rate appealing. It's great to know that the options for monthly, yearly, and at maturity suited your needs and that everything went smoothly for you.

Kind regards, Vida Savings

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