Vincent Burch Mortgage Services Avis 534

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I just enjoyed working with these people. Very responsible and trustworthy. Honestly they did chase everything down themselves. It was very very helpful to me the way they handled my case . Thanks aga... Voir plus

Noté 5 sur 5 étoiles

Hello, we are foreigner people, and sometimes it is not easy to cooperate. We really appreciate Matt and Richard. They provided excellent service to us.

Noté 5 sur 5 étoiles

Andrew and Darren have tried their best and finally successful mortgage approval was achieved despite the war broke out in the Middle East and several lenders withdrew the good rates. There are other... Voir plus

Noté 5 sur 5 étoiles

Big thank you to Liam and Matthew. They are now my go to for any loans as they are super knowledgable and helpful. Also super responsive on email when I had any questions.

À propos de l'entreprise

  1. Courtier en prêts hypothécaires

À propos de Vincent Burch Mortgage Services

Écrit par l'entreprise

Vincent Burch Mortgage Services has a team of friendly, enthusiastic mortgage advisers. Our dedicated team cover the whole country, largely from our Norwich office, though we also have individuals based in London and the South East.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

534 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 5 sur 5 étoiles

Excellent service

Excellent service! Martin recommended several buy to let re-mortgage options that suited my needs. He was always quick to respond to emails and phone calls and happy to answer any questions along the way.
Both Martin and Janice kept me updated throughout the process. We did have a small hiccup with the survey (through no fault of the broker), but everything was handled smoothly and we still managed to complete in less than two months.
Really pleased with how it all went and I’d definitely recommend them.

6 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Truly amazing services!

Truly amazing and professional service from start to finish. I cannot thank them enough for their dedication and positive attitude. Andrew Bowles and Karen Reynolds were so patient and knowledgeable. I really admire their professional efforts!

3 mars 2026
Noté 5 sur 5 étoiles

Couldn’t be happier

Vincent Burch Mortgage Services provided an outstanding service from start to finish. In particular Andrew Bowles who was professional, responsive & incredibly knowledgeable, he made the entire mortgage process smooth & stress free. I felt fully supported at every stage & couldn’t be happier with the outcome.
Highly recommended

27 février 2026
Noté 5 sur 5 étoiles

We have used Karen at Vincent Burch…

We have used Karen at Vincent Burch twice now and the service has been second to none!

They have a large database of lenders and always find the best one to suit you.

Very helpful, professional and to the point.

We will definitely use this company again on our next investment.

27 février 2026
Avis spontané
Noté 1 sur 5 étoiles

I was after a remortgage (£80k) for a…

I was after a remortgage (£80k) for a buy to let property through a limited company.
They took details and advised they would get back to me. Had me waiting for over a week and then when I got back in touch with them, I was advised that they couldn’t get a mortgage for me.
Either they are not a very good “specialist mortgage broker” that can’t even find a single mortgage offer or, even worse, they couldn’t be bothered so they just lied to me. If they couldn’t be bothered and it just wasn’t worth their time, the truth would have been better instead of making me think it was not possible. Luckily I spoke to an actual specialist mortgage broker and they are sorting it out with no issues.

Whichever way it was, for being useless or for lies, Vincent Birch deserve 1 star.

26 février 2026
Avis spontané
Logo de Vincent Burch Mortgage Services

Réponse de Vincent Burch Mortgage Services

Good Afternoon,

When we received your review, we immediately contacted you by telephone. I would like to thank you taking the time to speak with me regarding this matter - it was genuinely appreciated.

As covered during our call, we apologise for the service you received from Vincent Burch Ltd. It certainly wasn’t up to the usual high standards we set ourselves, which are reflected in the vast majority of our positive Trustpilot reviews - We would never knowingly ignore a valued client.

Regarding the value of the mortgage you were seeking being a factor in our decision-making process, I can assure you this was not the case. Due to the way we treat income from the lender and structure our fees, sufficient income would have been generated, had the mortgage completed.

On this occasion, unfortunately there was a breakdown in communication from our end, and we did not respond to you in a timely manner. For this we wholeheartedly apologise.

Again, we would like to thank you for speaking to us regarding this matter, and we wish you all the best with your future endeavours.

Noté 5 sur 5 étoiles

Stress-Free Mortgage Process with a Fantastic Team

Vincent Burch Mortgage Services were excellent to deal with from start to finish. The entire team were approachable, knowledgeable, and consistently quick to respond, which made the whole process feel straightforward and well managed. It was reassuring to know you could reach out to anyone at any point and receive clear, helpful guidance. They took a lot of the stress out of what can be a complex process, and I would highly recommend them for professional and reliable mortgage advice.

21 janvier 2026
Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from start to finish. Connor and Janice were professional, responsive, and very helpful throughout the whole process. Communication was always clear and timely. Even when I chose not to proceed, the team remained supportive and understanding. Highly recommended, and I will definitely use them again in the future.

12 février 2026
Noté 5 sur 5 étoiles

Really professional and understanding

Really professional and their knowledge of the Buy to Let market was great, they were able to help me secure a mortgage against a property I’d been told would be difficult to finance. I’d highly recommend them to anyone seeking expertise in a niche rental market

13 janvier 2026
Noté 5 sur 5 étoiles

Excellent service

3rd mortgage/remo with Vincent Burch. Karen and John are an absolute pleasure to work with. They make the process simple and straightforward for you. Karen went out of her way to chase up the lender and get the offer issued asap. Excellent service as always. I wouldn’t use anybody else.

6 février 2026
Noté 5 sur 5 étoiles

Addison

Vincent Burch team are always prompt, efficient and first class at dealing with our portfolio

2 février 2026
Noté 5 sur 5 étoiles

Outstanding customer service from Mark

Mark was fantastic from start to finish. Nothing was a bother to him. I felt like he went above and beyond with customer service, which was greatly appreciated.
His knowledge, understanding and professionalism was Grade A.
Very happy with the service Ive received over the last couple of months.
Thank you

29 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Matthew and Jack have been instrumental…

Matthew and Jack have been instrumental in helping us secure HMO Mortgages for our properties. They've been thorough throughout and communicated clearly. We would wholly recommend Vincent Burch and look forward to working with them again in the future.

28 janvier 2026

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