Amazing! Consultant was super friendly, and took away all the usual complications with insurance. Asked some simple, straight forward questions to provide the best coverage for our business, execu... Voir plus
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I organised my VIZ public liability insurance online for my cleaning business. The process was straight forward & easy to do via the website. I found the price was a tad cheaper than other insurance p... Voir plus
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The operator that took my call was knowledgeable and proactive as well as being very pleasant to deal with. Offered solutions and did what he said he would! Gives you confidence that should the nee... Voir plus
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Have not had to make a claim yet so notnsurenon that side of things, but signing up and renewing has been so easy what you need when life is busy
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À propos de l'entreprise
À propos de VIZ Insurance
Écrit par l'entreprise
Nobody wants to think about business insurance.
We’re experts in helping tradies get insured. Pick a policy you can understand and get started.
Build Your Policy With Cover For:
Public & Products Liability
Tools & Equipment
Tax Audit
For policies commencing on or before 30 June 2025, © VIZ Insurance Pty Limited ABN 49 615 973 487, AFSL 494857 (VIZ), acts as an agent under binding authority for RAC Insurance Pty Limited ABN 59 094 685 882, AFSL 231222 (RAC), the product issuer. For policies commencing on or after 1 July 2025 VIZ acts as an agent under binding authority for the insurer, Ivory Insurance Pty Limited (Ivory) ABN 54 608 092 566 (regulated by APRA). VIZ receives a commission from RAC and Ivory for policies issued which is a percentage of your premium.
Coordonnées de contact
4,6
Excellent
222 avis
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A répondu à 90 % de ses avis négatifs
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Réponse de VIZ Insurance
Thanks a lot Milorad, let us know if you need anything!
When you read the documentation you…
When you read the documentation you slowly start to realise you bought junk insurance.
7 février 2026
Réponse de VIZ Insurance
Hi Robert,
We’re sorry to hear you’ve come away with that impression.
VIZ was built to provide genuine protection for tradies, and we pay a significant amount in claims each year to customers when things go wrong on the job. Transparency in our policy wording is important to us so customers can see clearly what is and isn’t covered.
If there’s something specific in the documentation that concerned you, we’d really appreciate the opportunity to review it with you and explain it in plain English. Please contact our team directly on 1300 216 226 or email hello@vizinsurance.com.au, and we’ll make it a priority. We’re here to help.
Simon O
Managing Director
Spoke to a human not a robot.
Spoke to a human not a robot.
Could understand the person I was speaking to.
14 février 2026
Réponse de VIZ Insurance
Thanks a lot Philip - we really appreciate the review!
Prompt and effivient customer service
I wanted to add some additional to our plan. The response with a quote was extremely prompt and I felt the cost was good value.
4 février 2026
Réponse de VIZ Insurance
Thanks for taking the time to leave a review Stephen and Kim!
Great deal to help tradie keep cost low…
Great deal to help tradie keep cost low and easy online quote, hopefully it will keep the same way when I add up more options in the future,.
11 février 2026
Réponse de VIZ Insurance
Super glad to hear it Simon!
Réponse de VIZ Insurance
Appreciate the review Brook!
You have said i dont have the funds.
You have said i dont have the funds.
I definitely do.
8 février 2026
Réponse de VIZ Insurance
Hi Mike,
So sorry for the hassle and confusion, it looks like there was an error on our side which stopped the payment being charged. We've sent you an email so we can clear this up for you right away. Let us know if you need anything else!
Our apologies again,
Koby
Customer Agent
1300 216 226
VIZ Insurance
I din't need to wait to long to be…
I din't need to wait to long to be answered I actually got to speak to an actual person who I could understand and knew her job. Lauren was excellent.
6 février 2026
Réponse de VIZ Insurance
Thanks a lot Robyn! We will be sure to pass that one on to Lauren!
Réponse de VIZ Insurance
Hi Ian, our apologies for the confusion, the larger payment would have been due to the annual admin fee coming out, which happens upon renewal. We've just sent you an email to clear this one up, feel free to get in touch on 1300 216 226 if you have any more questions. Our apologies again,
Koby
Customer Agent
1300 216 226
VIZ Insurance
had a great experience dealing with…
had a great experience dealing with this insurance company. From the start, the team was professional, responsive, and easy to communicate with. They took the time to explain everything clearly, answered all my questions, and made the whole process straightforward and stress-free. I really appreciated how efficient and supportive they were, especially when it mattered most. It’s clear they genuinely care about their customers and provide a high level of service. I would confidently recommend them to anyone looking for reliable and trustworthy insurance.
28 janvier 2026
Réponse de VIZ Insurance
Thanks so much for the review Peter! We are super glad that you had a great experience with our team and really appreciate that you took the time to let us know! Thanks a lot!
Good friendly service from staff that…
Good friendly service from staff that live local so that was awesome
24 janvier 2026
Réponse de VIZ Insurance
Thanks a lot for the review Daniel, glad we could help you out!
Easy and simple
Easy, simple and straight forward, the Trade Pass in my digital wallet is a great idea, easy and accessible. Thanks to the Team.
31 janvier 2026
Réponse de VIZ Insurance
Thanks for taking the time to leave a review, Chris - the team really appreciates it. And if you ever have any feedback on how we can make the pass even better, we'd love to hear it too!
I am overseas and didn’t have the time…
I am overseas and didn’t have the time to try it.
22 janvier 2026
Réponse de VIZ Insurance
No worries Jose, let us know if we can help with anything!
It’s great opportunity to make me safe…
It’s great opportunity to make me safe and comfortable.
21 janvier 2026
Réponse de VIZ Insurance
Great to hear Mohammad! Let us know if you need anything further.
koby and lauren were professional and…
koby and lauren were professional and knowledgable
26 janvier 2026
Réponse de VIZ Insurance
Thanks for that one Ron! We really appreciate the review.
Réponse de VIZ Insurance
Thanks Carelo, let us know if you need anything!
Friendly helpful advice made everything…
Friendly helpful advice made everything straight forward and easy highly recommend
10 janvier 2026
Réponse de VIZ Insurance
Appreciate you taking the time to review, Glenda! Let us know if you need anything else.
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