Stuart C from WSG has been fantastic in handling two claims I've had this month. He was really keen to help. For example, I notified WSG with an issue with my car and within 24hrs the claim was review... Voir plus
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Recieved a call from then after buying a car with their warranty. Mark from customer services was incredibly polite and helpful. The warrenty in general is thorough and well layed out. Would definatel... Voir plus
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Superstar Mark! WSG gave me a wonderful introduction call today after easily setting up a Warranty policy with them through my dealer AH Specialist Cars. It was quick and easy, and gave me a wonderful... Voir plus
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Had a welcome call from a very cheerful Mark. He explained the policy details and sent out some further information that I needed whilst on the call. Very efficient.
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À propos de l'entreprise
À propos de Warranty Solutions Group Ltd
Écrit par l'entreprise
Welcome to the official Trustpilot page for Warranty Solutions Group Ltd and our other companies: MotorGuard Warranties Ltd, Freedom Warranties Ltd, Freedom Warranty Ltd and Warranty Professionals Ltd.
WSG offer the UK's highest levels of warranty cover for used cars, vans, HGV's, motorhomes and motorcycles. Our warranties pay for the cost of repairing or replacing thousands of mechanical, electrical and electronic parts & faults – including many normally excluded by other providers!
Our mission is not to be the biggest, but the best automotive warranty company - and we want all of our customers to have the brilliant experience they deserve.
If we've fallen short for any reason, please give us the chance to investigate and put things right before posting a bad review by emailing hello@wsgwarranties.co.uk.
WSG offer the UK's highest levels of warranty cover for used cars, vans, HGV's, motorhomes and motorcycles. Our warranties pay for the cost of repairing or replacing thousands of mechanical, electrical and electronic parts & faults – including many normally excluded by other providers!
Our mission is not to be the biggest, but the best automotive warranty company - and we want all of our customers to have the brilliant experience they deserve.
If we've fallen short for any reason, please give us the chance to investigate and put things right before posting a bad review by emailing hello@wsgwarranties.co.uk.
Coordonnées de contact
The Gatehouse Gatehouse Way , HP19 8DB, Aylesbury, Bucks, Royaume-Uni
- 0800 060 8610
- hello@wsgwarranties.co.uk
- warrantysolutionsgroup.co.uk
4,7
Excellent
2 k avis
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A répondu à 100 % de ses avis négatifs
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Easy communication
Easy communication. No hard sell if you get the free cover with your car.
13 octobre 2026
Avis spontané
Réponse de Warranty Solutions Group Ltd
Thank you for your feedback!
We’re pleased to hear that you found our communication clear and straightforward.
We believe in providing helpful information and allowing our customers to make the decision that’s right for them, without any pressure.
We appreciate you taking the time to share your experience!
Best Wishes,
Customer Care
Had to make a claim for damp issues…
Had to make a claim for damp issues with my Motorhome. The whole process was dealt with by WSG Ltd in a professional and efficient manner. On receiving the report from my local repairer the claim was processed by WSG within 48 hrs with a successful outcome which I was delighted with. Great experience dealing with this company.
9 octobre 2026
Avis spontané
Réponse de Warranty Solutions Group Ltd
Thank you for taking the time to share your experience Ronnie!
We’re delighted to hear that your claim was handled professionally and efficiently, and that you received a successful outcome within 48 hours of us receiving the repair report.
We understand how important it is to make the claims process as smooth and straightforward as possible, so it’s wonderful to know you were happy with the service you received.
Thank you for choosing WSG Ltd and for your kind recommendation!
Best Wishes,
Customer Care
Mark was very polite and efficient.
12 octobre 2026
Avis spontané
Réponse de Warranty Solutions Group Ltd
Thank you for your feedback Tracey!
We’re pleased to hear that Mark provided polite and efficient service.
We appreciate you taking the time to share your experience and thank you for choosing WSG!
Best Wishes,
Customer Care
Fantastic customer service
I had the pleasure of setting up my account with Ashley B. He was great at explaining everything to me slowly for my full understanding and answering all my questions. A great example of what customer service really is!!
12 octobre 2026
Avis spontané
Réponse de Warranty Solutions Group Ltd
Thank you for your feedback Shaddai!
We’re delighted to hear that Ashley made setting up your account such a positive experience.
Taking the time to explain everything clearly and answer all your questions is exactly the level of service we strive to provide. We’ll be sure to pass your kind words on to Ashley.
Thank you for choosing WSG!
Best Wishes,
Customer Care
I received a call from warranty…
I received a call from warranty solutions today and the gentleman on the other hand introduced himself as Martin and asked if I had received my documents he was very helpful and polite also gave me options to revive a call at the end of my 12 months to extend by warranty
12 octobre 2026
Avis spontané
Réponse de Warranty Solutions Group Ltd
Thank you for taking the time to share your experience Paula!
We’re thrilled to hear that Martin provided such helpful and polite service.
It’s great to know he explained your options clearly and made sure you were aware of the opportunity to extend your warranty at the end of your 12-month term.
Thank you for choosing Warranty Solutions Group!
Best Wishes,
Customer Care
Been with this company for a few years…
Been with this company for a few years now and they have been great. Spoke to Mark on the phone today and everything was so easy.
12 octobre 2026
Avis spontané
Réponse de Warranty Solutions Group Ltd
Thank you for your continued loyalty and kind words Ian!
We’re delighted to hear that you’ve had such a positive experience with us over the years.
It’s wonderful to know that Mark made everything so easy during your call. We’ll be sure to pass on your feedback to him.
We truly appreciate your support and look forward to continuing to provide you with excellent service!
Best Wishes,
Customer Care
Mark was really helpful and super…
Mark was really helpful and super lovely!!
9 octobre 2026
Avis spontané
Réponse de Warranty Solutions Group Ltd
Thank you for your feedback!
We’re pleased to hear that Mark was helpful and made your experience a positive one.
We’ll be sure to pass your kind words on to him.
Thank you for taking the time to share your experience!
Best Wishes,
Customer Care
Dealt with Paul K made it an easy and…
Dealt with Paul K made it an easy and stress free process highly recommend
9 octobre 2026
Avis spontané
Réponse de Warranty Solutions Group Ltd
Thank you for your feedback Mike!
We’re pleased to hear that Paul made the process easy and stress-free for you.
We really appreciate your recommendation and will be sure to pass your lovely comments on to Paul.
Thank you for choosing WSG!
Best Wishes,
Customer Care
Mark was Great!!
Mark was great! In a mix of professionalism and friendliness, explained what I should expect from the policy. I definitely recommend their services.
9 octobre 2026
Avis spontané
Réponse de Warranty Solutions Group Ltd
Thank you for your feedback!
We’re pleased to hear that Mark provided such a professional and friendly service, clearly explaining what to expect from your policy.
We really appreciate your recommendation and will be sure to share your kind words with Mark.
Thank you for choosing WSG!
Best Wishes,
Customer Care
Received a call from Mark relating to…
Received a call from Mark relating to extended warranty.
Found him friendly, knowledgeable and helpful.
Was pleasure speaking with him.
8 octobre 2026
Avis spontané
Réponse de Warranty Solutions Group Ltd
Thank you for your feedback Barry & Christine!
We’re pleased to hear that Mark provided you with a friendly, knowledgeable, and helpful service when discussing your extended warranty.
Thank you for taking the time to share your experience!
Best Wishes,
Customer Care
Got my car warranty here
Got my car warranty here, got my documents quick and a welcome call from Mark explaining the process of i need to use them.
So far happy with them.
8 octobre 2026
Avis spontané
Réponse de Warranty Solutions Group Ltd
Thank you for taking the time to leave us such a positive review John!
We’re pleased to hear that you received your documents promptly and that Mark was able to give you a helpful welcome call and explain the process clearly.
It’s great to know you’re happy with our service so far, and we look forward to supporting you whenever you need us!
Best Wishes,
Customer Care
Mark was very polite and professional.
Mark was very polite and professional.
7 octobre 2026
Avis spontané
Réponse de Warranty Solutions Group Ltd
Thank you for your feedback David!
We’re pleased to hear that Mark was polite and professional throughout your experience.
Thank you for choosing WSG!
Best Wishes,
Customer Care
Réponse de Warranty Solutions Group Ltd
Thank you for your feedback!
We’re pleased to hear you found our service pleasant and polite.
We really appreciate you taking the time to share your experience!
Best Wishes,
Customer Care
It was a great experience with the help…
It was a great experience with the help of a great staff called Hassan. He’s so polite, friendly and professional. When i first raised my issue the first two staff members I spoke with made me got frustrated until spoke with Hassan, he was so polite,
Professional, patient and friendly. He was able to helped with the claim.
6 octobre 2026
Avis spontané
Réponse de Warranty Solutions Group Ltd
Thank you for your feedback David!
We’re pleased to hear that Hassan was able to turn your experience around and provide the patient, friendly and professional support you needed.
It’s great to know he was able to assist with your claim and resolve the issue for you.
We’ll be sure to pass your kind words on to Hassan.
Thank you for taking the time to share your experience!
Best Wishes,
Customer Care
Warranty Onboarding Call
Just had a call after recently purchasing my new car. Mark who I spoke with was incredibly helpful in getting my account set up and gathering an understanding of the warranty. He was Extremely professional and gave very polite customer service which is all you could ask for!
7 octobre 2026
Avis spontané
Réponse de Warranty Solutions Group Ltd
Thank you for your feedback Toby!
We’re delighted to hear that Mark was incredibly helpful in getting your account set up and explaining your warranty.
It’s great to know that you found him professional, polite, and informative throughout the call.
Thank you for choosing WSG!
Best Wishes,
Customer Care
Lovely customer service from Mark…
Lovely customer service from Mark across the pond in Northern Island absolutely amazing 5 star service explained everything thoroughly give some fantastic advice. Can't thank him enough for a warm friendly welcome :) exceptional customer service great guy!
7 octobre 2026
Avis spontané
Réponse de Warranty Solutions Group Ltd
Thank you so much for your feedback Genna!
We’re thrilled to hear that Mark provided such exceptional service and took the time to explain everything thoroughly and offer helpful advice.
It’s fantastic to know he made you feel so welcome and well looked after.
Thank you for the 5-star review!
Best Wishes,
Customer Care
Spoke with Mark who was helpful and…
Spoke with Mark who was helpful and able to answer my query. The service was straightforward to access. No long queues on the phone and no being passed around the houses.
5 octobre 2026
Avis spontané
Réponse de Warranty Solutions Group Ltd
Thank you for your feedback!
We’re pleased to hear that Mark was helpful and able to answer your query, and that you found the service straightforward and easy to access.
It’s especially good to know you experienced no long waits or unnecessary transfers.
We really appreciate you taking the time to share your experience!
Best Wishes,
Customer Care
Great customer service
Kirston was extremely friendly, helpful and went above and beyond to help me resolve my situation.
6 octobre 2026
Avis spontané
Réponse de Warranty Solutions Group Ltd
Thank you for your review Laura!
We’re pleased to hear that Kirston was friendly, helpful, and went above and beyond to assist you.
We’ll be sure to share your lovely feedback with Kirston—it’s greatly appreciated!
Best Wishes,
Customer Care
Thank you Mark the welcome call and…
Thank you Mark the welcome call and being patient to my bad hearing. Great service.
6 octobre 2026
Avis spontané
Réponse de Warranty Solutions Group Ltd
Thank you for your feedback Agnes!
We’re pleased to hear that Mark provided you with a welcoming and patient service.
We’ll be sure to pass your kind comments on to him.
We really appreciate you taking the time to share your experience and are pleased that you were happy with the service!
Best Wishes,
Customer Care
When purchasing my extended warranty I…
When purchasing my extended warranty I had my documents emailed to me the same day, I also had a call from Mark from the warranty team who was very helpful on explaining how it all works, he was very polite and answered any questions I have, I feel very pleased with the service I have and received so far, definitely recommend warranty solutions to anyone who would like just that extra piece of mind the vehicle is covered it things go wrong.
2 octobre 2026
Avis spontané
Réponse de Warranty Solutions Group Ltd
Thank you for your feedback and recommendation Ben!
We’re thrilled to hear that you received your documents promptly and that Mark was able to clearly explain your extended warranty and answer all your questions.
It’s great to know you’re pleased with the service you’ve received so far and that your warranty is providing you with that extra peace of mind.
Thank you for choosing Warranty Solutions Group!
Best Wishes,
Customer Care
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