The staff were very helpful, ordered our water feature. Communications were great when it arrived. We had an LED light out. I phoned& a replacement was sent out. Great service. Thank you so much. 😊
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Lisez les avis des autres
Purchased 2 replacement lights for my water feature which were difficult to find with the correct plug. Items were delivered promptly and well packaged. Delighted with service and will certainly use... Voir plus
This place is truly a hidden gem in Kent! It is beautifully laid out and packed with everything an aquatic enthusiast could wish for, complemented by a wonderful team of friendly, knowledgeabl... Voir plus
First time buyer and ordered a new fish tank which would be delivered in about 3 weeks by pallet delivery. Email received a couple of weeks later asking me to confirm if a suggested delivery date wo... Voir plus
À propos de l'entreprise
- Centre aquatique
- aussi dans
- Animalerie
Écrit par l'entreprise
Water World is one of the UK’s leading aquatic and pet retailers, proudly serving customers since 1965. From aquariums and pond equipment to fish food, dog toys, and small animal care, we’re passionate about helping every customer create a happy, healthy environment for their pets. We combine decades of hands-on expertise with exceptional customer service, fast delivery, and quality products from trusted brands. Whether you’re a beginner setting up your first aquarium or a seasoned hobbyist, our friendly team is always here to offer advice and support. Shop with confidence at www.waterworlddirect.com — with free 60-day returns, next working day delivery on orders placed before 1 pm, and a team that truly cares about your pets and your pond.
Coordonnées de contact
Chester High Road, CH64 8TF, Burton, Royaume-Uni
- 0151 336 3616
- waterworlddirect.com
4,7
Excellent
174 avis
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Réponse de Water World Pet & Aquatic Centre
Thank you for your review we hope to welcome you back soon. :-)
Perfect
Easy to order and found everything i needed on the website. Will use again in the future.
7 février 2021
Réponse de Water World Pet & Aquatic Centre
Thank you for your review we hope to welcome you back soon. :-)
Réponse de Water World Pet & Aquatic Centre
Thank you for your review we hope to welcome you back soon. :-)
Prompt and courteous service
Prompt and courteous service. I phoned late afternoon on a Thursday and my Fluval 407 filter was dispatched the following day. I received the filter on Monday. The total cost of the filter including delivery was very competitive. I have used Waterworld in the past and will use them again when needed. All this whilst the country is in lock-down. Andy Wright
28 janvier 2021
Réponse de Water World Pet & Aquatic Centre
Thank you for your review we hope to welcome you back soon. :-)
Excellent customer service
Excellent customer service. My parcel was dispatched & delivered within 48 hours. I had a damaged item which was dealt with immediately - a new one sent out & the original one picked up. I can’t fault Waterworld the customer service was outstanding & they ensured I had my replacement for my sons birthday.
Wouldn’t hesitate to use them again.
27 janvier 2021
Réponse de Water World Pet & Aquatic Centre
Thank you for your review we hope to welcome you back soon. :-)
Réponse de Water World Pet & Aquatic Centre
Thanks Richard, hope you are enjoying your new aquarium :)
Good and helpful
28 novembre 2020
Réponse de Water World Pet & Aquatic Centre
Glad you had a good shopping experience. :)
Ordered and paid for my aquarium over a…
Ordered and paid for my aquarium over a week ago and nothing has happened since, no tank no email nothing .
9 novembre 2020
Réponse de Water World Pet & Aquatic Centre
Hello Paul. As per our conversation on Friday the aquarium will be with you this week. We sent you a confirmation email on Friday as discussed. Can you please check your spam folder.
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