Websters Surveyors Avis 

170
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service from top down. Fast, clear and high quality report provided. Danny (the appointed surveyor for my instruction) was outstanding, his report was meticulous of the property i'm looking... Voir plus

Noté 5 sur 5 étoiles

Stuart B carried out a level 3 survey on a victorian era property I'm purchasing; his report was very clear and easy to understand with great photos and drone photos alongside. I appreciated his phone... Voir plus

Noté 5 sur 5 étoiles

Really impressed with Richard from start to finish. The survey was thorough, clear and practical, and he picked up on things we would never have noticed ourselves. What really stood was the service... Voir plus

Noté 5 sur 5 étoiles

Whilst I haven't actually employed Websters Surveyors I want to give them a 5* review as the advice and detailed response I received from Stacey on their team was above and beyond all the other quotes... Voir plus

À propos de l'entreprise

  1. Géomètre-expert en bâtiment

Écrit par l'entreprise

Our expert team at Websters Surveyors is happy to provide clients with high-quality reports and professional advice regarding different residential valuations and surveys. These offers include Lease Extension Valuations, RICS Condition, Home Buyers and Building (Structural) Surveys, Inheritance (Probate) or Capital Gains Tax Valuations and many more. We cover London, Buckinghamshire and Hertfordshire. Our Chartered Surveyors are also RICS Registered Valuers and can provide Red Book compliant valuation reports.


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4,9

Excellent

TrustScore 5 sur 5

170 avis

5 étoiles
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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(170)

96 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Stuart Boughy at Websters

Stuart Boughy at Webster not only provided a comprehensive survey report but also took the time to talk me through it in just the right level of detail and answer my questions with candor and obvious expertise.

His positive but realistic attitude and enthusiasm for the character of the property was very welcome and is recommend him for anyone .

5 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

5 star service

Joss at Websters Surveyors carried out a Level 3 survey on a house for me. The report was extremely detailed and helped identify a number of issues that were not apparent from viewings and were relevant to the agreed sale price. Following the survey, I had the chance to speak with Joss which was invaluable. I was able to discuss specific concerns I had arising from the report which enabled me to have more focus and a much better angle on how to proceed. If I need another survey I will be asking for him!

5 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

100% would recommend Websters

100% would recommend Websters for a building survey. They conducted for us a Level 3 survey that was extremely detailed and very comprehensive. Great service throughout. And particular shoutout to Joss who took the time to walk us through the survey outcome in detail over the phone and share recommendations on additional steps to take. Much appreciated!

1 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I would highly recommend Websters…

I would highly recommend Websters Surveyors.

What stood out was the professionalism, friendliness, and helpfulness of the team. They made the whole process easy from start to finish.

Max was excellent throughout: very knowledgeable, approachable, and clear in the way he explained things. The survey itself was thorough and well organised, and the report was detailed but easy to navigate. I particularly liked the traffic light system, which clearly highlighted lower priority concerns through to the more urgent issues that needed attention.

Getting a full survey report back can feel overwhelming, but Websters made it much easier to understand. The follow-up call was especially helpful, as Max talked through the more pressing items, explained what they meant in practical terms, and helped us understand how they could be resolved.

Overall, a very professional, friendly, and helpful service that I’d definitely recommend.

23 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Valuation and Level 3 Survey - Excellent!

Stuart carried out a valuation and a level 3 survey for us recently in the Croydon area and was excellent throughout. Professional, knowledgeable and very easy to deal with. He took the time to explain his findings clearly and answer all of our questions, which was hugely appreciated during what can be a stressful process. Would happily recommend.

13 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Stuart Boughey was our surveyor and has…

Stuart Boughey was our surveyor and has been great. The report was clear and he spent time with us answering our questions and providing valuable advice and support in an easy to understand way that put us at ease at first-time buyers. Would recommend.

29 mai 2026
Avis spontané
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Réponse de Websters Surveyors

Thank you, Theo — what a lovely review to read.

Buying your first home is a big step, so we're really pleased Stuart was able to explain everything clearly and put you both at ease. I'll make sure he hears how much his time and advice meant to you. Wishing you every happiness in the new home.

Joss Dunham AssocRICS,
Websters Surveyors

Noté 2 sur 5 étoiles

Terrible experience with this company

Terrible experience with this company, asked us to complete a questionnaire that they clearly never reviewed. Didnt even know my name when they arrived, 2 hours as stated in their email and by the surveyor on arrival turned out to be 3.5 hours as they were just so slow. No communication on what they needed to do, just assumed they could go wherever they wanted without asking making us feel intimidated and violated in our own home. Then the report had errors and was just full of maybes, ifs and caveats that were completely incorrect and scared our buyer to almost pulling out. Spent weeks and my expense to correct their mistakes.

22 avril 2026
Avis spontané
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Réponse de Websters Surveyors

Mark,

Thank you for your feedback. I'm sorry the experience left you feeling this way, and I'd like to offer some context for you and anyone reading.

A survey of this kind is commissioned by the buyer, and our duty of care is to them. An inspection typically takes around three to four hours, and the time reflects how thorough it is — that diligence is precisely what protects the buyer who instructs us. The role of a survey is to report a property's condition fully and honestly, which can sometimes bring to light matters a seller would rather not see raised.

I should add that our client has not shared the concerns described here, and we stand behind the work we carried out.

That said, I take all feedback seriously. I will raise your concerns within the team.

There has been a miscommunication here over time as Surveys take a minimum of two hours and typically far longer as we try to be thorough. We have a process in place for all questionnaires to be reviewed but where we have the benefit of meeting sellers, we do try to verify information.

Perhaps most importantly, we shall reflect further on your suggestion on communication whilst in your home.


Dan Knowles FRICS
Websters Surveyors

Noté 5 sur 5 étoiles

I would recommend Websters for their survey services

I found Websters very easy to work with.
Stacey was available to answer questions and was efficient in facilitating the survey date.
Stuart created a thoroughly comprehensive survey. More importantly, Stuart devoted considerable time to go through the survey with me during a phone call answering my several questions.
I would recommend Websters for their survey services.

26 mai 2026
Avis spontané
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Réponse de Websters Surveyors

Thanks so much for taking the time to share this, Chris. It's great to hear the whole process felt easy, from getting the survey booked in through to Stuart talking you through the detail on the phone. That conversation at the end often makes all the difference, so I'm glad it was useful to you. We really appreciate the recommendation.

Jessica Pelling, Websters Surveyors

Noté 5 sur 5 étoiles

Extremely pleased with the service provided

I found Websters Surveyors very helpful, professional and easy to work with.

A surveyor came to my property, and completed the survey within days of my instructions.

23 mai 2026
Avis spontané
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Réponse de Websters Surveyors

Thank you for the kind words, Mark. A quick turnaround without cutting corners is exactly what we aim for, so it's reassuring to hear we got that right for you. It was a pleasure working with you.

Monique Goodman, Websters Surveyors

Noté 5 sur 5 étoiles

Thorough and comprehensive

Stuart not only provided a very thorough and comprehensive report, he also spent a long time talking me through it and answering my many questions. A great help, would absolutely recommend.

1 mai 2026
Avis spontané
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Réponse de Websters Surveyors

Really appreciate this, Hugo. No question is too small when you're making a decision this important, so I'm pleased Stuart took the time to go through everything properly with you. I'll pass your thanks on to him, and best of luck with the move.

Natalie Sharp, Websters Surveyors

Noté 5 sur 5 étoiles

Very well organised and manged to…

Very well organised and manged to complete a survey in a timely manner. The survey was very thorough and we were had the opportunity to discuss the survey report with the surveyor Stuart. Stuart was very approachable, knowledgeable and informative.

We also had good communication throughout, from booking to after the survey was completed with Stacey who was also very approachable and replied to emails within minutes within working hours.

19 mai 2026
Avis spontané
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Réponse de Websters Surveyors

What a great review to receive, Sophie — thank you.

Good communication from the first enquiry right through to the follow-up conversation is something we work hard at, so it means a lot to hear it came across that way. I'm delighted the walk-through of the report with Stuart was so helpful too.

Joss Dunham AssocRICS, Websters Surveyors

Noté 5 sur 5 étoiles

Highly Recommended Surveyors-Strong expertise,professionalism & Communication

Richard Stacey at Websters Surveyors was outstanding with his professionalism, expertise, advise and timely communication with my self and other parties. Their services was needed as I wanted to purchase a freehold of a house which had an unusual and complex leasehold contract. The process was seamless and 100% worth the cost. I was provided with an extensive valuation report with options for my consideration, clauses in the leasehold contract and potential implications were clearly explained so I understood the legal jargon. It has been a tremendously insightful and transparent journey which has been key in my decision making to Not make a disastrous house purchase. I could not have done this without Richard and his great team. I would definitely use Websters Surveyors in the future and highly recommend this company.

15 mai 2026
Avis spontané
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Réponse de Websters Surveyors

Thank you for such a considered review. Complex leasehold purchases can feel daunting, and helping you understand the clauses and your options so you could make the right call is exactly the kind of work we find most rewarding. I'm thrilled it gave you the clarity you needed, and I'll pass your thanks on to Richard and the team.

Dan Knowles FRICS, Websters Surveyors

Noté 5 sur 5 étoiles

Outstanding service at Websters Surveyors

Professional at every point of the process with great attitude. Highly recommended.
Andre Marais

15 mai 2026
Avis spontané
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Réponse de Websters Surveyors

Thank you, Andre — short and to the point, and very much appreciated. It was a pleasure to work with you, and thank you for the recommendation.

Richard Stacey MRICS, Websters Surveyors

Noté 5 sur 5 étoiles

Very helpful service

Very helpful service

7 mai 2026
Avis spontané
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Réponse de Websters Surveyors

Thank you Tim,

Great to hear you're happy with the service provided. Thank you for using Websters Surveyors.

Dan Knowles FRICS, Websters Surveyors

Noté 5 sur 5 étoiles

Thorough and helpful service from knowledgable local experts

From initial consultation, to onboarding, to receiving the report and discussing it with the surveyor, everything was really smooth. Thank you to Stuart and the team for their incredibly helpful guidance, taking the time to talk us through the process and explaining some of the more intricate details of the report. This was a Level 3 Survey so I expected a lot of detail but the report was incredibly thorough and the photos (including drone shots of roof and chimneys) really helped get a better idea of the property and surroundings.

5 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Used Webster Surveyors for a level 3…

Used Webster Surveyors for a level 3 building survey twice now and happy with their services. The reports they produce are detailed and clear, with lots of photos to illustrate the points. We also appreciate how responsive and easy to contact they are and how helpful they were in the follow up call, helping us understand the nuances in the survey and what next steps we may want to take given the information provided.

1 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

We booked Webster's for a Level 2…

We booked Webster's for a Level 2 survey for the bungalow we are buying. We were very happy with the whole process, from quote to report. They were informative and responsive throughout. The survey was booked quickly and was very thorough. With a number of red flags Stuart was kind enough to talk us through his comments and make some recommendations for next steps.
Really impressed with the survey produced by Stuart Boughey. He was recommended by a friend and I will be recommending him to all of my friends buying homes.

12 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great personalised service

Really appreciated the survey and service provided by Stuart. The survey was extensive but also well explained and comprehensible and I had a follow up call where I was able to ask questions. I’m highly satisfied with the service and would highly recommend.

2 avril 2026
Avis spontané

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