Great website, easy to view and select items. Good communication from order until delivery. Quick delivery. Would highly recommend and will definitely use again.
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Lisez les avis des autres
West End DIY sold a rare set of heavy duty staircase brackets of which I ordered 36. WED had to order extra in. Sending the brackets in two lots was key issue with their (outsourced) shiping service... Voir plus
L'entreprise a répondu
I was looking for some curver baskets to match the ones I bought last year, which seem to be out of stock everywhere. I got an email, we’ve got your order, then another to tell me they were waiting... Voir plus
L'entreprise a répondu
I needed Phostrogren. West End supplied it at a competitive price. I ordered it and they mailed it to me in a matter of a few days. A satisfactory transaction.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de bricolage
- Magasin de design et de décor intérieur
- Magasin de peinture
- Magasin de papiers peints
Écrit par l'entreprise
Shopping online at West End DIY is straightforward and user-friendly. The site offers a wide range of products including wallpaper, paint, tools, homeware, and garden supplies, all neatly organized by category. You can filter by brand, colour, or style to find exactly what you need, and there are monthly online-only offers such as free delivery on orders over £75. Product pages clearly show details like availability and delivery options, and checkout is simple with transparent costs. Customer reviews highlight fast delivery, secure packaging, and responsive support if any issues arise. Overall, it’s a reliable, family-run DIY retailer offering a convenient online shopping experience with great customer service.
Coordonnées de contact
13 Saint James Road, NN18 8AL, Corby, Royaume-Uni
- 01536205105
- westenddiy@hotmail.com
- westenddiy.co.uk
4,6
Excellent
207 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Everything went smoothly from ordering…
Everything went smoothly from ordering to delivery.
25 mars 2026
Réponse de West End Diy
Thank you very much for your review!
Received my item 3 days after placing…
Received my item 3 days after placing the order. Customer service kept me informed of where my order was, I.e being processed and dispatched. It was the 1st time I had ordered from them and I will order from them again
25 mars 2026
Réponse de West End Diy
Thank you for your detailed review about your experience with us!
We are glad you are satisfied and we look forward to seeing you with us again in the future.
Super fast service Easy to use website
Easy to use website. Super fast delivery. Ordered lunch time received the next morning. Great service all round. Would purchased from this company again.
25 mars 2026
Avis spontané
Réponse de West End Diy
Thank you very much for your detailed and complimentary review!
We look forward to seeing you shop with us again!
Réponse de West End Diy
Thank you for your complimentary review!
The goods were as described and at a…
The goods were as described and at a good price,cheaper than main competitors!!the delivery was super quick and was well packaged so there were no problems.thankyou west end diy for a great experience :)
17 mars 2026
Réponse de West End Diy
Thank you very much for your detailed and kind review, we really appreciate this!
We look forward to seeing you with us again sometime in the future!
Réponse de West End Diy
Thank you for your review, it is greatly appreciated and we hope to see you again with us!
Réponse de West End Diy
Thank you very much for your review!
We look forward to hopefully seeing you shopping with us again in the future.
Réponse de West End Diy
Thank you very much for your complimentary review!
It is greatly appreciated!
Réponse de West End Diy
Thank you for your complimentary review!
2 star only for contact…
2 star are only because contact was simply but. No information that they dont send to Jersey, i was waiting for next and another upgrade of my order to find out after few days its canceled and refund….
13 mars 2026
Réponse de West End Diy
Thank you for your review.
I'm not too sure if you had seen the email I had sent to yourself regarding this situation, it may have fell into your Junk Folder or had got lost in the mail.
The email was ultimately explaining the situation that we don't have a courier service that could ship parcels overseas I'm afraid, and it seemed to be a website fault that it didn't detect your postcode in Jersey, as we are unable to deliver to that island.
Apologies for the experience and if it felt like we had refunded you without reason, I really hope you could source your items elsewhere.
Réponse de West End Diy
Thank you very much for your review!
We take pride in our customer service and I'm glad you were satisfied with our service and prices!
I have been very impressed with the…
I have been very impressed with the service. Cost and delivery great. Have been recommending, this company
16 mars 2026
Réponse de West End Diy
Thank you for your kind review.
Glad to hear you are satisfied with our service, cost, delivery and also the recommendation of us!
We look forward to seeing you again in the future!
Garden paint
The company delivered the paint within two days of ordering
Excellent product and I have re ordered
Another time of garden paint
19 mars 2026
Réponse de West End Diy
Thank you very much for your detailed and complimentary review.
We look forward to seeing you shopping with us again!
I was surprised that there was so…
I was surprised that there was so little choice for paste the wall not covering the ones that were available were budget papers.
I chose to have my parcel delivered to a drop off box it was rammed in squashed and dented.
5 mars 2026
Réponse de West End Diy
Thank you for your review, apologies that you were not satisfied with our service and what we had to offer.
We will take this up with the courier company who had not handled your parcel with the upmost care.
Easy ordering but disappointed that the…
Easy ordering but disappointed that the part was not held in stock therefore longer delivery.
6 mars 2026
Réponse de West End Diy
Thank you for your review, we do apologise.
The majority of our stock online does require to be ordered in via our wholesalers, which deliver to us every Monday, Wednesday and Friday, so we do apologise if there are any extra couple days delay to get your order in and dispatched.
Great choice, helpful staff.
The staff are really helpful and a great choice of wallpapers, the shade I wanted wasn't in store but the lady advised I check the website and it was there.
11 mars 2026
Réponse de West End Diy
Thank you for your kind review, we are glad we could help finding your wallpaper!
Réponse de West End Diy
Sincere apologies, by looking at the date you had reviewed, our phone lines were experiencing technical issues and were down for the majority of the day.
We couldn't take or receive any calls during this downtime so we do apologise for the inconvenience.
However, our email is somewhere where you will always get an instant reply in under 30 minutes, so if in future you cannot get through on our phone lines, please do pop us an email and we will get straight back to you.
Thank you for your review.
Excellent service
Excellent service. Very quick delivery and very well packaged. Will definitely use them again with an excellent price. Thank you
8 mars 2026
Réponse de West End Diy
Thank you very much for your complimentary review! We look forward to seeing you shopping with us again.
Réponse de West End Diy
Thank you for your complimentary review.
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